Dave Barry Strikes Back Against Telemarketers 586
ikkonoishi writes "The Miami humor columnist Dave Barry in his column
here encouraged his readers to exercise their constitutional rights to call a telemarketing firm which had declared the National Do Not Call List unconstitutional. Well it seems to have worked." Needless to say, the targets of the prank were none so keen on being called themselves.
Maybe Dave Barry could start a ternd. (Score:5, Interesting)
Re:Maybe Dave Barry could start a ternd. (Score:5, Funny)
Slashdialing (Score:4, Insightful)
Re:Maybe Dave Barry could start a ternd. (Score:5, Funny)
why worry? (Score:5, Interesting)
Re: (Score:2, Redundant)
Re: (Score:2)
wrong... (Score:2)
probably the easiest people in the world to see to are the people on the do not call list.
eric
Re:wrong... (Score:3, Interesting)
Do not call lists will lower sales (Score:5, Interesting)
Don't think that the telemarketters don't know their own business.
Re:Do not call lists will lower sales (Score:5, Insightful)
A "logical" business model would be not to waste time on a customer who won't be interested so go elsewhere where there is money to be made. However, the tactics of some telemarketers/ing firms involve coersion or a play on the emotions of the telemarketee.
That, my follow readers, is the true evil behind telemarketing and IMO justifies having Do-Not-Call lists.
Re:Do not call lists will lower sales (Score:3, Informative)
Re:Do not call lists will lower sales (Score:5, Funny)
The trick to keeping them on the line for upwards of a half hour is to sound like you're interested, but have certain specific objections that need to be overcome first. If somebody calls offering a two week cruise, you object that you don't have that much vacation time. When she quote the price, you tell her you're a little short right now.
As things go along, get more and more absurd. When she describes white, sandy beaches, tell the caller that you're allergic to saltwater. When she tells you that one of their destinations is the Bahamas, ask for her assurance that you won't run into any "foreigners" down there. Ask if they'll let you take your golden retreiver, and then describe Sparky's bladder control problems in lengthy detail. Just keep making up weird crap, until it becomes obvious that the telemarketer desperately wants the phone call to end.
Finally, explain that you'll have to make some plans, and consult both your wife and your mistress. Ask for a callback number. Then politely let her go. Even better, ask them to call you back in a week.
Hey, I'm a frequent Slashdot poster, so it's not like I have anything better to do.
Re:Do not call lists will lower sales (Score:3, Funny)
Unfortunately, she doesn't take cash.
Another time, I actually read off the numbers to the credit card, but accidentally turned up SLAYER on the stereo for the last 6 digits. Oops.
Re:Do not call lists will lower sales (Score:5, Insightful)
I've had calls like yours and the whole time I sat there with a grin on my face trying to come up with ways around your insane compaints. These calls were so much fun and most people there would trade these stories with each other and laugh. The rest of the time your job is mind numbing and repeditive.
Added to this I would like to say that annoying telemarkers may seem fun but these people are almost always in a bind and do not want to work there either. Making a single mother's life hell when she's resorted to working for a call center because she can not find anything else is not going to solve the problem.
I heard about a neat trick... (Score:3, Funny)
Ever have that happen?
Bullying people for money on the street--illegal? (Score:5, Insightful)
I'd wager that at minimum they'd bust you for agressive panhandling, perhaps someone might even stretch it into a form of mugging or robbery.
And this is exactly what telemarketers do. On the street, the more aggressive and strong-willed people would walk away or otherwise rebuke them and walk away, but I'd bet that the same people who are bullied into buying from telemarketers would fork over money to someone just demanding it on the street.
What amazes me is why the media doesn't spend more time and effort exposing this "sales technique" for what it is. Surprisingly most articles on DNC lists focus on the "irritation" of the calls, or worse, the untold damage to be done to our economy through the loss of telemarketing jobs. None of them seem to focus on the decepetion, bullying and probably outright fraud associated with telemarketing.
In my mind is inextricably linked to the same business ethos that fueled Enron, WorldCom and host of other "lying your way to wealth" business models that seem to have prospered.
Re:why worry? (Score:5, Insightful)
Re:why worry? (Score:4, Insightful)
Re:why worry? (Score:5, Insightful)
the reason they are worried is that they make a majority of their money from people who know they don't want whatever the telemarketer is selling, but can't say no. whether because they're too nice, or don't like conflict, there are a lot of people who find it hard to say no to a person talking to them on the phone -- especially since the telemarketers have perfected having an answer for every imaginable excuse.
i was surprised about their objections to the do-not-call list, too, until i saw several articles pointing this out. makes me hate the bastards even more....
-esme
Number is Toll Free! (Score:5, Informative)
1-877-779-3974
Let's
--Quentin
Oh well, we are too late (Score:2, Informative)
New Number is Listed on their Site (Score:5, Informative)
(866) 500-4272
As others have pointed out, their old number has been disconnected.
--Quentin
New Number: they don't pick it up (Score:2)
Re:New Number is Listed on their Site (Score:3, Informative)
I just called, gave them a fictitious name, and then asked them to call me back on their now un-listed phone number.
Made my day.
Re:Number is Toll Free! (Score:5, Interesting)
And, I think I speak for most of us here when I say I don't give a shit about these people's livelihoods. Next time they should get a job that doesn't make them a public nuisance (and a target for anger and aggression--don't they have any self-respect?).
Re:Number is Toll Free! (Score:2)
first suck suit filed
Funny line coming from someone with the name "Mr. Darl McBride". :)
I don't think the telemarketing company would get anything out of a single person (or, not enough to be worth the suit). If there was a ringleader of the operation, as there usually is in an internet DDOS, going after that person might yield some money. Dave Barry could be that ringleader, but I'd think him being a journalist of sorts might protect him.
--RJ
Re:Number is Toll Free! (Score:3, Insightful)
Re:Number is Toll Free! (Score:5, Insightful)
There is a dramatic diffrence between a Slashdotting and a DDOS. A Slashdotting is when many people are directed to visit a website and do so. The resulting load of lagit visiters causes the server to overload.
A DDOS is when a bunch of people send garbage packets to the target server. The resulting load clogs the network and keeps lagit users from visiting the website.
When a bunch of people call a 1-800 number to complain they are making lagit phone calls. This is Slashdotting it's perfictly legal.
When a bunch of people call and hang up or call and ask "If your fridge running?" or similar prank calls then your DDOSing. This isn't legal.
And let's be clear on this. DDOS is hacking is applicable to the Internet and the laws binding to computer networks.
The applicable law for calling a voice line and hanging up is not hacking but harrasment.
So it all depends on what you say when you call. If your calling in protest you need to state your opposed to the companys possition that "cold calling" is protected speach.
But if you just call and say something goofy and hang up that's harrasment.
Yep they have your name and number but more importantly if your violating the law they can get your name and number from the records no matter what with a simple cort order. Caller ID blocking won't work here eather. The phone company has your records and will give them up with a cort order in a phone harrasment case.
Re:Number is Toll Free! (Score:3, Informative)
A slashdotting could be a DDoS attack or not, solely depending on intent. Let's look at the words that make up DDoS:
Re:Number is Toll Free! (Score:4, Insightful)
Oh please! While I highly doubt that anyone who has trouble spelling "surgery" will actually be performing it, I doubt even more that telemarketing calls are received in operating rooms. Don't make a mockery out of the issue by making up absurd "straw-man" scenarios.
Re:Number is Toll Free! (Score:3, Interesting)
Use this recording to screen phones... (Score:2)
I'm not sure if the number is still active (I don't live in the US anymore) and I'm not sure how serious the response of the Home Land Security (or who ever runs that number) is. Dial at your own risk!
Latest ATA Press release (Score:5, Funny)
Due to the outstandingly positive response to recent media events, the American Teleworking Association has taken steps to protect its constitutional right to protection from unsolicited calls by registering with the National Do Not Call List.
"We were shocked by the intrusiveness of these unsolicited calls", commented Tim Searcy, ATA Executive Director. "None of us could get any work done! Our heartfelt thanks to the Federal Government for their foresight in creating such a resource to protect people like us!"
Returning to work today, ATA employees are looking forward to a day of uninterrupted work now that they are protected from such intrusive unsolicated calls.
Love that Dave Barry (Score:3, Funny)
Talk Like a Pirate (Score:5, Funny)
http://www.talklikeapirate.com/
Re:Talk Like a Pirate (Score:2)
We should be careful about this (Score:4, Funny)
Re:We should be careful about this (Score:3, Informative)
Yeah, and I believe those statistics. (Score:4, Funny)
Telemarketers alledge that they create several billion dollars in sales every year, several billion dollars that will go up in smoke in October.
Yeah, and the Russians said that they had several thousand nukes pointed at the US in the Cold War, well, technically they did.
Many, many, many of the silos had water in them up to the missile in the bottom, thus, when launching, would have killed all of the people launching them and left a missile with a nuke on top in burning in a hole in the ground and thirty minutes of rocket fuel burning there with it.
Lighting those suckers would have caused ecological disaster for the USSR.
The lesson here?
Never, ever, ever, trust the information given to you by your enemies. Do you expect North Korea to tell you the truth when threatening you? Expect enemy information to be overinflated. Or downright bogus.
ATA numbers that work (Score:5, Informative)
Junk Mail? (Score:5, Informative)
And their address is published at the bottom of their web site [ataconnect.org].
Perhaps they'd like some junk mail too [slashdot.org].
American Teleservices Association
1666 K Street NW Suite 1200
Washington, DC 20006
877-779-3974
info@ataconnect.org
Even Better (Score:5, Funny)
Chairman:
Thomas Rocca, (770) 429-1956, 3840 Jiles Rd NW, Kennesaw, GA 30144
(provided by Google)
Re:Even Better (Score:3, Funny)
Well, how about that! He lives right around the corner from my archery club. >:)
Wish I had points shaped like little punching bags. Maybe I'll just start giving out his number and address as mine whenever some retail store asks for it.
Re:Even Better (Score:5, Informative)
Domain Name: ATACONNECT.ORG
Administrative Contact, Technical Contact:
Fanger, Robert (DUMHRQNOBI) rfanger@fangercom.com
Fanger Communications
238 S. Meridian St.
Ste. 210
Indianapolis, IN 46225
US
317-636-7635
Searcy, Tim
8645 Admirals Woods Dr
INDIANAPOLIS, IN 46236
317-823-8462
Re:Even Better (Score:4, Interesting)
It is amazing what legal rights and latitudes all journalists are allowed.
Re:Even Better (Score:5, Funny)
Re:Even Better (Score:3, Funny)
Me: {Ring Ring Ring Click} Hello, is this the ATA? I want to complain...
*knock on door*
Person at door: "Boot to the head!"
fwwwwooooop
"And one for Jenny and the wimp...."
Re:Just checking... (Score:4, Informative)
If you bothered to follow the link [ataconnect.org] from the comment above [slashdot.org] you would have seen that that page is on ATA's own site [ataconnect.org].
Being too lazy to read an article is one thing, I succumb to that all the time, but being too lazy to even roll your mouse over the link, that's pathetic.
Third time's a charm (Score:5, Interesting)
I called the 800 number in the voicemail I personally received, got a manager on the line in record time (it helps if you sound like you want to confirm your satellite recon for the imminent airstrike) and explained that we had a block of numbers, that they were calling ALL of them and to please stop right-fucking-now. I then did the usual bit about do not call lists and a copy of the policy (which I never got). The do not call list was tough, since numbnuts didn't grok the "I have several hundred consecutive numbers" part very well.
The next day they did it again. I got another manager on the line, who was significantly less than understanding about the whole affair. In point of fact, he seemed dismissive of the whole fact that I had complained the day before and tha the was perhaps a bit offended that I was trying to interfere with his attempt to rescue a failing mortgage business. I reminded him about the FCC's $500 per call regulation and he got offended. Go figure. Apaprently the fact that the Federal government might put him out of business wasn't a factor in his worldview. I rang off.
And called the local police department and reported a couple hundred harassing phone calls. I leaned heavily on the second manager's attitude toward my request of the previous day and on his utter disregard for Federal codes covering his business. I named both managers in the complaint. These guys are less than fifty miles from us and in the same state, so it could happen.
We have a case number. Some day they'll screw up, and then a telemarketing manager will do the Perp Walk. I'll be sure to put whatever details I can on a website so we can all share the joy.
2 million telemarketers out of work (Score:4, Funny)
What does it mean to have 2 million telemarketers out of work? Well, if those 2 million people are not putting in their 40 hours a week, then they won't be taking up a total of 40 hours of time each week from a few hundred other people. Imagine what might happen with 80,000,000 more hours of time become available to other people at work, at home, and at the dinner table. Imagine the increased productivity happening at work. Imagine the opportunity to get the home and garden chores done. Imagine being able to actually talk and bond with your family at dinner time. Oh the horror!
True story (Score:5, Interesting)
One day a couple of weeks ago, I had a very frustrated message on my voice mail from the director of our Radiology department. It seems that the phone in one of the diagnostic imaging rooms would ring, and when someone would pick it up it was a recorded message from a telemarketing company.
If it had happened once, she probably would have wrote it off to a mistake. Instead, it kept calling the number. Continuously. For a half hour, by the time she'd left me that message. Now, as you can imagine, having the telephone in a MEDICAL PROCEDURE AREA continuously ringing is a bad thing. Not to mention that line now being tied up so that in an emergency the techs can't call for help.
I ran (literally) down to the department, picked up the phone the next time it rang, and recorded the call. After about two minutes, a real human picked up the line.
Said human began reading her script when I asked her if she knew what phone number this was. I then told her that at that moment, I was standing in an x-ray room, in a hospital, with a patient who was supposed to be getting tested right now but because we kept having to pick up the EMERGENCY PHONE they were just kind of lying there moaning (at which point the director standing next to me made the most pitiful moaning noises, heh, heh) and we would like to GET HER OFF THE TABLE IF YOU PEOPLE HAD NO OBJECTIONS...
There was a moment of silence, then prolific appologies, a promise to stop the calls, more appologies...After leaving her flopping on the end of the hook for a moment, I accepted her appology, took her name and number, then hung up.
The phone never rang again.
Automate the registration. (Score:3, Interesting)
Write a script that hits the page, enters in 3 phone numbers, waits for the mail to be sent to an address it generates on the fly, 'clicks' the link, rinse, repeat.
No telemarketing!
Ok, Bad Idea. I should remember where I'm writing this. Someone is likely to go off and do it.
Effective strategy for deaaling with telemarketers (Score:5, Informative)
Telemarketing is fun; let's keep it! (Score:4, Funny)
a. Pretend to be somebody else, like an old person with a hearing problem or a recent immigrant who speaks poor English. Make the telemarketer re-read the offer and ask stupid questions: start with product related stuff and then move onto personal issues. For example, in the middle of conversation say "Wow, you know, you have a really sexy voice!" Works like a charm
b. If you have roommates, set up a plot. I remember when my roommate pretended to be an abusive husband and I played a role of a wife for unwanted calls. Whenever a telemarketer called us, we would be 'in the middle of a physical conflict.' "The husband" would swear at his wife and beat her (just slap your naked leg for the sound effect); the wife on the other turn would say things like "Stop beating me! I've had enough already" and then she would continue to talk about her personal problems to the telemarketer in between the beatings. Basically, use your imagination; most of the time the other party will hang up.
c. Put them on hold. This is by far the easiest one, unless you're expecting some other call. When you receive an unwanted call, tell them that you're in the middle of something that you must finish asap; therefore, offer them to stay on the line for a minute or so. Then go read a newspaper, drink a cup of tea. This may sound stupid, but this brings positive results: you keep telemarketers from calling other people through your personal sacrifice.
There is more stuff and it usually depends on who is calling and when. Sometimes when I have a bad day, I find telemarketers to be my stress relievers: I bitch and swear at them for several minutes. After hanging up I start feeling better right away.
Unconstitutional? WTF? (Score:5, Insightful)
You heard it here first (Score:3, Interesting)
When the do not call list takes effect, I predict the reincarnation of the door to door salesman.
(Besides, haven't you always wanted to know what that telemarketer type person on the other end of the line looks like?)
-Sean
Re:You heard it here first (Score:4, Funny)
Broken nose with leaflets shoved up his ass if he comes near my house...
Another way to contact them (Score:3, Informative)
You can send them an email stating your point of view.
NOTE: A well reasoned, polite email will probably have a greater effect than an angry rant (if it has any effect at all).
Always call back... (Score:3, Interesting)
Now, normally, I'd say fuck it, and go on with my day, but he taunted me with that "what are you going to do" attitude, so I say fuck him. A few googles for his company (RSVP Customer Care Centre) later, I find the website (after getting arond their silly spelling of "center"), and the name of his boss, the VP of Sales and Marketing. She was very kind and apologetic, and she seemed honestly surprised by Joe's reaction to me on the line; for four year he had been a model employee. And for Joe, fair enough, his job probably does suck with people giving him shit all the time; still, at the same time, there's a certain amount of professionalism that I expect from these guys. Maybe he was just rude because he knew he'd be out of a job when the DNC list goes into effect.
Anyway, my (elusive) point, call their bosses and bitch, especially if they're rude or unprofessional.
5% of the US labor force? (Score:5, Interesting)
so 5% of the USA's 140 million labor force work as telemarketers? Why did the journalist let them get away with those numbers?
Here's the trouble (Score:4, Insightful)
But it can't be true. Someone must be responding to this stuff by spending their money. Because for some reason, telemarketers and spammers stay in business. Somehow, it must be worth it for them.
If everyone hated the stuff as much as they say they do, if everyone hung up on the unwanted calls and deleted the unwanted mails in nothing flat, like they say they do, then the problem would fizzle out before long. No one could make money doing it, so there would be no reason to keep trying. And yet, the crap just goes on and on and on.
I've read rumors that a certain small percentage of the people called or mailed actually do respond and end up buying something; usually the figure is put about 10%, or something similarly low. Hard to believe that such a business would be worthwhile if the response rate is so low; but whatever it is, it must be high enough that the incentive for telemarketing and spamming is maintained. Otherwise, there'd be no such thing.
A national no-call list is a nice idea, but I can't see the problem going away altogether as long as the telemarketers and spammer still believe there's a chance to make money. Certainly the spammers are not going to let some trivial thing like a Federal law stop them. (They'll just go on spamming from Antarctica, or wherever.) If we really want the problem solved, once and for all, we have to ensure that there is no future for those businesses, and that would require educating the public, right down to the last man, woman and child, to always follow this rule without exception: If someone calls you or emails you to sell you a product, then whatever you do, don't buy that product!
We're sorry, the number...is disconnected (Score:4, Funny)
Maybe now they have to tell all their friends to let it ring twice, hand up and call again or something like that.
Re:Revenge (Score:3, Informative)
In most every state, dialing machines are illegal except when used by non-profits -- this might even be federal law now. This is why the occasional commercial message you get from a dialing machine is usually "[Sleazy company who does this and offers this] is calling to be sure you know about some charity event! [Sleazy company continues pitch about their products]"
Good luck even finding a dialing machine, by the way. I
Re:Revenge (Score:3, Interesting)
Easy enough to do if you still have an old dialup modem hanging around, though, and the time to write a little script...
Re:Revenge (Score:4, Funny)
Identifying who is old (remembers using them) and who is young.
Identifying who is really old (can identify connection speed by listening to it connect.)
Holding down papers in a stack.
Keeping books on the shelf from falling over.
The blinkenlights are pretty in a dark room.
Soliciting complaints from a spouse who thinks they need to be thrown away.
Cursing new PC manufacturers for not putting serial ports on new computers.
and less commonly : connecting to another computer at an unGodly slow speed, making it faster to travel across country by Greyhound bus to pick up three DVD's worth of data than to actually transmit them across that data connection.
War dialer (Score:3, Informative)
Now that I think about it, I bet I pissed a lot of people off in the early 90s. It's the middle of dinner and the phone rings "Oh damn a telemarketer" except when they pick up the phone they're greeted by my ever-so-desperate-for-love 486sx.
And the message will say... (Score:4, Funny)
Which, after a court order, will be changed to:
"Hello, this is Homer Simpson, AKA Happy Dude. The court has ordered me to call every person in town to apologize for my telemarketing scam. I'm sorry. If you can find it in your heart to forgive me, send one dollar to: Sad Dude, 742 Evergreen Terrace, Springfield. You have the power." -Homer
Re:Revenge (Score:4, Insightful)
Re:The ends justify the means? (Score:5, Funny)
Re:The ends justify the means? (Score:5, Interesting)
Profit is not its own justification. Thats the sort of thinking that arms dealers and the RIAA use (like how I tied those together?).
Re:The ends justify the means? (Score:5, Interesting)
Although I agree with you in principle, I think you missed the bigger issue...
The Telemarketers insist that they have a constitutionally protected right to harass us, even after we have added our names to a federally-maintained list saying that we would really rather not have them call us.
This mass calling, while superficially petulant, demonstrates that a right to call and harass people works both ways, if they want to play that game.
Think of this as no different than signing Ralsky up for every junkmail catalog in the world... While childish, it does get the message across - "We hate you and everything you do, so please shrivel up and die, preferably in some painful manner that involves your loathesome occupation". Well, perhaps not quite that verbose, but they get the idea.
Is this really something that needs to be worsened by giving ideas to the industrious - but idle-minded masses on slashdot? The damage can only be worsened here!
Oh, Pshaw! I expect we'll reach 70 or 80 comments before someone thinks to post the home phone numbers of various telemarketing company's CEOs (hint, hint, c'mon, someone out there has those suckers, post em!).
Do the ends justify the means? No.
Hey, the telemarketers already presented a number of points describing why we have a right to call and harass them. We all just want to congratulate them for their hard work. And hey, since the DNC registry would cost them two million jobs, if enough of us keep calling, perhaps they can re-hire those two million to field the inbound calls. So you see, we have simply found a way, by all pulling together, to save two million jobs in an otherwise bad economy.
Re:The ends justify the means? (Score:2)
If you think otherwise it usually means you either havent thought out what the ends actually are or what the consequences of the means are. Almost everytime some says the ends don't justify the means, they wind up using examples where the ends are really crappy.
Your own example of abortion clinic bombings, is a perfect example of the non applicability of that pithy maxim. The clinic bombers are people that are out to kill people thay feel are no longer human. This isn
Re:The ends justify the means? (Score:5, Insightful)
I can see the immediate appeal of this kind of puerile action, but in the end you're just sinking to the telemarketers' level.
Ok, so here your basicly saying that what the people who called the telemarketing group did basicly the same thing that the telemarketing group did, pick up a phone and call someone. Because thats what the telemarketers say, we are just calling you.
Dave has interfered with these people's ability to make a living.
You I could come back with something on this but Dave allready did it so well, I'll just quote him: "Of course, you could use pretty much the same reasoning to argue that laws against mugging cause unemployment among muggers," he wrote. "But that would be unfair. Muggers rarely intrude into your home."
Do the ends justify the means? No. This is the kind of dangerous thinking that brings abortion clinic bombings, the ongoing fighting between northern and southern Ireland, the danger in the Middle East, and countless other bloodbaths.
You go from talking about ends justfying means, and your argument there is weak at best, to bloodbaths? Unless someone was beaten over the head with a phone I don't think any blood has been spilled here.
Dave's had his fun and done his damage.
Ahhh, the "damage". Well again back to the orignal point we basicly now have a law that says that if you sign up for the National Do-Not-Call list that these people can't call you. Such as it is you could then argue that that law is doing "damage" to them. I mean it will, hopefully, reduce the number of calls that a "business" like this one can make and thus force it to lay off or close up shop totally. But, we as a people have decided that we want to be able to control who calls our phones that *we pay for*. And on top of all that, this company has said that it's unconstutional for such a law to exist! Now IANAL, much less a consitintuonal scholar but if any of these lowlifes could please point out to me where the right to protect a buissness model exists I'll be glad to take my words back. Such as it is however that is simply not the case.
Laugh if you must, but sit back and don't make this any worse than it already is!
I did laugh, thank you. How my "sitting back" when I did it made it worse I'm still a little confused about.
Re:The ends justify the means? (Score:5, Insightful)
Good. Let people lose their jobs. Interfere with their attempt at making a living. If they inconvenience me one iota, I couldn't care less in the slightest if every last person there lost their job. Its a job. They can get other ones. If they can't, well our government has shown we'll bend over backwards to support people with no ability or desire to support themselves.
They choose to call me, they choose to inconvenience me and you or they claim their ability to make a living should matter? Thats funny beyond words. What if these were ignorant asshats sending 50 million spam messages a day? Would shutting them down be bad because its going to put some people out of work?
Re:The ends justify the means? (Score:3, Insightful)
They choose to call me, they choose to inconvenience me
Just make sure you establish that bit you're taking as a fact before you jump on board and dial the toll-free number like the rest of the slashbots. THINK before acting, man.
I smell a shill! (Score:4, Insightful)
It is too bad Slashdot doesn't have a -1, Shill moderation... I would use it on you.
I mean, to compare a grass-roots protest of an organizations business tactics to the senseless slaughter of thousands of civillians is the sort of logical leap that only a maniac (or a shill) could make. Dude, get a clue. Telemarketers are leeches on society. The list of people that telemarketing benefits is very short, and consumers are most definitely not on it. I get the feeling, though, that if I could check the payroll/stockholder's list of all the telemarketing firms everywhere that I would eventually stumble across your name.
The function of a telemarketer is to sell products at inflated prices to impulse buyers. If you ever find yourself listening to a telemarketer spiel and thinking "This sounds useful" hang up immediately, and Google for the same product. Odds are pretty good you will find something better, cheaper, or both without looking too hard.
That is the whole purpose of telemarketing: To push overpriced products onto people who are dumb/suggestible enough to buy something from a stranger who called them randomly on the phone. How do you know it isn't somebody playing a prank? Or collecting CC#'s for fraud purposes?
While I understand this doesn't mean ALL telemarketers are evil lawbreakers, I do know that all telemarketers are ANNOYING and are selling things that a careful shopper could get much more cheaply by doing a tiny amount of research.
Re:The ends justify the means? (Score:5, Insightful)
You answer and there's nobody in the call centre available so you get a silent call. I've had 5 of these in one day. As the caller id is blocked I can't even discover which set of brain dead idiots it is calling.
Re:The ends justify the means? (Score:3, Insightful)
Re:The ends justify the means? (Score:2, Insightful)
Re:The ends justify the means? (Score:4, Informative)
AT&T local service used to bombard me with three and four phone calls per day. I repeatedly informed them that I had DSL, and was thus ineligible, and asked to not be called again, and was told repeatedly that I'd be added to their do-not-call list, only to find myself getting more calls than before.
Here's how I solved the problem:
First, I called my long distance customer service number and informed them that I would cancel my long distance coverage unless they stopped calling. They told me that they couldn't help, and that I needed to call another number.
That number turned out to be the AT&T local service sales number. I tried to find out if they did their own calling or paid someone else to do it,but the guy wouldn't answer. The guy then began asking for lots of personal information. I finally asked why they needed that information to file a complaint, whereupon they said that this, too, was the wrong number to call. (What part of "I want to file a complaint" didn't the guy understand? How exactly did he get "I want your local service" from that?) Anyway, they gave me yet another number, but that the number was basically only open on weekdays,
I ignored the guy's warning about it being only open on weekdays, figuring that anybody who interpreted an "I'm not eligible, so stop calling me" complaint as an "I want to get your service" request was so clueless that he probably didn't know what was going on. Unsurprisingly, I was right.
So the number I ended up talking to was AT&T Local Services customer support. I had "the talk", as it is now infamously known, with the service rep, and he apologized profusely and agreed to put me on the do-not-call list.
To date, I have not received any more calls. I guess tying up AT&T's 1-800 numbers for almost two hours and threatening to drop my long distance service if they didn't stop harassing me was enough to convince them that maybe I really didn't want their local service....
That having been said, I think they're only excluded from the DNC law if they are your current long distance provider, so if they annoy you too much, tell them that from now on, "You're not dealing with AT&T" and see what they say. :-)
Re:The ends justify the means? (Score:2)
--from the b.b. king james bible fo the future.
Re:Since when do nerds talk on the phone? (Score:2, Funny)
grinning, ducking and running...
Yes, but it costs them money (Score:4, Insightful)
Re:Yes, but it costs them money (Score:5, Funny)
Domain Name: ATACONNECT.ORG
Administrative Contact, Technical Contact:
Fanger, Robert (DUMHRQNOBI) rfanger@fangercom.com
Fanger Communications
238 S. Meridian St.
Ste. 210
Indianapolis, IN 46225
US
317-636-7635
Searcy, Tim
8645 Admirals Woods Dr
INDIANAPOLIS, IN 46236
317-823-8462
Re:They only stopped ANSWERING thier phones (Score:5, Insightful)
Sigh, okay if they spend their time answering the phone that can't spend it calling/making money. If they answer the phone for an outraged citizen they can't take a sales call. When there lines are getting inbound traffic they cannot do outbound traffic.
So this did hurt them. How much depends on what profit margins these companies have. I know there are plenty of business were one lost day of work can make the difference between a loss and a profit. So keep it up.
Oh and the claim about lost jobs doesn't work. These telephone sales people are taking the jobs of shop sales people.
Re:They only stopped ANSWERING thier phones (Score:3, Insightful)
Re:They only stopped ANSWERING thier phones (Score:2, Informative)
Re:They only stopped ANSWERING thier phones (Score:5, Funny)
Re:They only stopped ANSWERING thier phones (Score:5, Funny)
you can hear them as they realise that you aren't listening
Uh...but then wouldn't you be, well, listening?
--RJ
Re:They only stopped ANSWERING thier phones (Score:4, Funny)
To extend the fun, you should try the magical phrase before putting the phone down:
"Jester? Yes, I'll just get him for you..."
Re:They only stopped ANSWERING thier phones (Score:4, Funny)
I got a call from a TM one time. They started into their rubbish so I set the phone down and walked away without a word. I came back about 5 or 6 minutes later to hang it up and realized they were just wrapping up the speil, so I listened to the last 10 seconds or so.
At the end, she said "So, which credit card can I put that on" to which I immediately replied:
"Put what on?"
SHE hung up on ME!
There's also the Discover card guy who said to me "You currently have an introductory APR of 0% on balance transfers. Do you have any cards that have better than 0% APR?" to which I calmly replied "Yes."
Boy did that screw up his pitch.
Re:They only stopped ANSWERING thier phones (Score:3, Insightful)
Boy did that screw up his pitch.
Depends on the telemarketing firm...one thing I have learned from the news stories and "Action News" investigations is never to answer anything in the positive when a telemarketer calls.
Consider this: The telemarketer now has a recording of you saying "yes"...a unscrupled
Re:They only stopped ANSWERING thier phones (Score:3, Insightful)
Ummm... yea. Not that I'm saying it hasn't happened to .0001% of all the people on Earth... but really. "Action News" translates almost directly into "WATCH ME NOW OR YOU'RE GONNA DIE SOME HORRIBLE HALF-IMAGINED DEATH AS A RESULT OF THIS EXTREMELY DANGEROUS PEN CAP THAT EXPLODES WHEN PLACED IN A COFFEE CAN, IS COVERED WITH 40 POUNDS OF GUNPOWDER AND CAPS AND IS LIT ON FIRE!!!!!! OHMYGODNOTHEHUMANITY!!!!"
I'll take my chances. Besides, if they start billing me for shit I didn't buy I'll invoke the "$50 ru
Re:They only stopped ANSWERING thier phones (Score:5, Insightful)
One, it wasn't the telemarketing companies that were getting the calls, it was the association that represents them. While industries are huge, the associations behind them often employ less than a dozen people, and rarely more than fifty. So if thousands of people start calling, it's a hell of a telecom slashdot effect.
Two, whether they normall make money answering the phones or not is immaterial. We don't make money answering the phone when at home, but we still find it disruptive and annoying to get calls from telemarketers; this is the same concept. The goal wasn't to keep them from getting profitable calls, but rather to turn the tables on them, using their proposed "First Amendement" model of justified harrassment.
Re:Screen your calls (Score:2)
Re:Not at all the same.... (Score:3, Informative)
You're upset because you see Barry making a moral equivalence between the two, but he's talking only about the "right to a living" argument. He's not saying telemarketers are as bad as muggers -- or if he is, it's irrelevant to this particular argument -- only that their p
Moral equivalence (Score:3, Insightful)
I don't see a hell of a lot of moral difference between gently mugging granny for $50, and pressure-selling her $3000 of windows she doesn't want or need.
Re:This is not o.k. (Score:5, Insightful)
Nobody gave out the home telephone number of a given telemarketer. Nobody sent mailbombs to the company, or tried to break in and cut their phone lines.
People were just trying to make their opinions known to the company in a legitimate manner. The only thing out of the ordinary here is how many tried at once.
Re:This is not o.k. (Score:4, Insightful)
You do have a point. We live in a culture of hypocrisy. It's illegal to kill people, but if you do, we kill you. It's illegal to rape people, but if you do, we put you in prison, where you may get raped. It's illegal to speed, but the police do it, and not just in pursuit of criminals. I have seen cops speed up to make a yellow light and then pull into a parking lot and shut off, so they weren't in pursuit of anyone, but they tell you you're supposed to stop for a yellow if you can do so safely.
On the other hand, this nation (Obviously, I'm a maricon) is built in part on civil disobedience, doing things which are clearly illegal under the current system, in order to change it. Boston Tea Party, anyone? And you are saying just because they annoy you, you can't harass them. Harassing someone who annoys you is walking up to someone on the street who's wearing neon clothes and yelling at them. This may be harassment, but it's harassment of someone who is harassing me, and above that, it is legal. So yes, just because they "annoy" me, I can "harass" them. Their number is published, it's freely available, and I can call it.
As for shooting people who break into my home; I own guns. If someone breaks into my home and feels threatened, I will shoot them, and I will not care if I kill them. Actually, California state law pretty much encourages you to kill people, because if you don't then they can sue the shit out of you. Actually, you're better off killing them than scaring them off and having them break their ankle running down your steps, provided you can live with yourself afterward, and personally I don't think I'd have much trouble with that, although cleaning up the blood and having to think about a dead guy in a certain spot on my floor every time I walked over it would probably cause me a little mental anguish.
The government isn't doing shit. I predict that a very small percentage of do not call list violations will actually result in a fine, but we'll see.