Best RedHelper Alternatives in 2024

Find the top alternatives to RedHelper currently available. Compare ratings, reviews, pricing, and features of RedHelper alternatives in 2024. Slashdot lists the best RedHelper alternatives on the market that offer competing products that are similar to RedHelper. Sort through RedHelper alternatives below to make the best choice for your needs

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    ConnectWise ScreenConnect Reviews
    Top Pick
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    ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.
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    Kasm Workspaces Reviews
    Top Pick

    Kasm Technologies

    $0 Free Community Edition
    46 Ratings
    Kasm Workspaces streams your workplace environment directly to your web browser…on any device and from any location. Kasm is revolutionizing the way businesses deliver digital workspaces. We use our open-source web native container streaming technology to create a modern devops delivery of Desktop as a Service, application streaming, and browser isolation. Kasm is more than a service. It is a platform that is highly configurable and has a robust API that can be customized to your needs at any scale. Workspaces can be deployed wherever the work is. It can be deployed on-premise (including Air-Gapped Networks), in the cloud (Public and Private), or in a hybrid.
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    LogMeIn Rescue by GoTo Reviews
    Top Pick
    LogMeIn Rescue by GoTo, is a reliable and affordable remote support software. Rescue is a powerful remote support software that allows businesses to improve their support team's productivity and provide seamless support for their users. Its top features are remote control, remote diagnosis, multi-platform, device configuration, support for video, integrations and APIs. Help agents and employees do more. Help desk technicians can solve problems on inactive devices using features such as system info, scripting and unattended accessibility. Remote access software shouldn't compromise your security. Rescue protects your users and business with HIPAA compliant multi-factor authentication and banking-grade 256 bit AES encryption. With features such as permission-based security and SSO, password policy, IP login restrictions, and password policies, you can ensure that security is maintained across the board.
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    Talisma Chat & Co-browse Reviews
    Talisma Chat and Cobrowse allows organizations to communicate with their visitors in real-time using powerful text dialogue and collaborative surfing. Agents can interact with multiple visitors simultaneously while providing immediate attention and personal attention to improve the visitor's online experience. Talisma Chat and Cobrowse give employees single-click access and a complete view of all customer interactions. They can quickly respond to queries using a knowledgebase that includes FAQs, response templates and Web links. Talisma DCEP chat triggers chat sessions based upon a pre-defined set visitor behaviour. This means that your visitors will receive a chat invitation whenever they visit your site or display certain browsing characteristics. It improves customer experience, reduces operational costs associated with customer service, decreases abandonment of shopping carts, and increases conversions.
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    TeamViewer Reviews
    Top Pick
    TeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently.
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    Talkative Reviews
    Embedded live chat with mobile support and recording. Fully customizable to suit your contact center's requirements. Advanced web chat with secure and encrypted features such as dynamic canned messages, real time translation, PCI compliance, message preview, and PCI compliance. Secure browsing and screen sharing are available for embedded customer support and sales. For real-time communication, you can use web callbacks, live voice calls, and PSTN capabilities. Chatbot that can seamlessly transfer between agents and users via WhatsApp, Facebook, and your website. Smarter customer engagement through WhatsApp and social media messaging. Image support capabilities are available. Talkative is a tool that businesses of all sizes can use to increase sales, drive customer engagement and reduce operational costs. Live video chat allows you to bring the in-store experience online. This will increase sales and provide personalized customer service. To improve service and support digital channels, make it easy to contact customers via multiple channels.
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    Unblu Reviews
    Founded in 2008, Unblu is Swiss company that provides financial institutions with the best technology to level up the digital experience of their customers. The Unblu Conversational Platform enables client service agents and visitors to engage, converse, browse & collaborate.
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    LiveCaller Reviews

    LiveCaller

    LiveCaller

    $14 per user per month
    You can communicate directly with your web visitors via web-calls, live-chat and co-browsing, no matter where they are located! LiveCaller is your solution! LiveCaller is the answer to all your customer service issues. Customers can send and receive messages, files, or rate customer service. Customers can make free calls via the internet or from their website. This dashboard combines communications from multiple messenger platforms into one. Enter your phone number and preferred time to be contacted by customer service. Agents and customers can work together to 'browse" a website. We understand the importance of direct communication between your web visitors. Our software allows you to contact them in many different ways from within one system. We make it easy to communicate with your web visitors.
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    Channel.me Reviews
    Software that connects people because we believe that working together is better. Live chat for customer support, no need to deal with multiple chats simultaneously. Chat software specially designed for high volume customer service. We also offer cobrowsing for customer support. It is impossible to see what a website visitor sees on their screen. Remote screen sharing via web-based technology can be a great way to help website visitors. We have integrated co-browsing in our live chat. This makes it easier for customers to understand and helps them. Visitors will automatically be invited to chat once you have logged into live chat. Pre-defined responses can be sent to save time and ensure consistency. To temporarily stop new chats per agent, use the pause function. Website visitors can share their browser screens with a contact centre agent. This allows the agent see the customer's screen in less than 2 seconds.
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    eGain Cobrowse Reviews
    It would be wonderful if your agent could chat with your customer while they were browsing your website. The agent could help the customer online shop, solve problems, fill out forms, or perform other transactions. The business' solution to this problem is cobrowsing software. Cobrowse software allows your customer service representatives and contact centers to provide the digital support that online customers require. Agents can provide real-time, high-value, collaborative support. Your business can convert website visitors, customers, and prospects into long-term, profitable customers by providing assistance at the right time. Chat and phone agents can provide a richer multimedia experience through simultaneous cobrowsing sessions. This allows the customer and agent to fill out forms together, field-by-field, and even highlight specific areas of a page or form for clarity.
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    Live Assist for Microsoft Dynamics 365 Reviews

    Live Assist for Microsoft Dynamics 365

    Communication Business Avenue

    $49 per month
    Our secure co-browsing service allows you to interact with customers and have an audio & visual conversation right from your website. It's never been easier to increase customer satisfaction. You can use co-browsing to show your customers how to navigate your website or app, make a purchase and help them fill out forms. Users don't need to install plugins or other software. We now offer Messaging, a new type for engagement, in conjunction with LivePerson. This allows Live Chat to be more flexible and takes Live Chat to the next level. We have integrated popular 3rd-party channels such as Twilio SMS and Facebook Messenger, Instagram, Twitter. WhatsApp, Apple Business Chat, and more. Agents can now receive these Messaging engagements directly within Dynamics 365!
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    REVE Chat Reviews
    REVE Chat is a chat widget and online live chat software that can be installed on business websites. It is ideal for small and mid-sized businesses in different industries. Voice calls, live chats, visitor queuing and analytics are some of the key features of REVE Chat. REVE Chat's proactive chat feature allows users to set messages that will appear based on predetermined visitor actions. REVE Chat's chat window can be customized to match the company's branding.
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    Acquire Reviews

    Acquire

    Acquire

    $25 per user per month
    Support available 24/7. Customer expectations are changing. Live chat and co-browse can help you exceed them. Your agents can resolve complex customer support issues quickly and easily with co-browse and live chat. To increase conversion rates, reach out instantly and in real-time via web or mobile app. Our intelligent bots can answer common questions for your team instantly. With the power of live chat and co-browse, you can provide faster, more personalized assistance. Acquire's simple but powerful tools promote customer engagement and success.
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    Crisp Reviews
    Give your customer messaging experience a human touch. Live chat can increase customer satisfaction. Crisp is more than a chat software. It unifies all channels of customer service and simplifies customer support. Customers benefit from a shared inbox experience. Our live chat app allows you to respond to all your website visitors with one solution. This will help you to reduce costs and save money. Statistics show that website visitors who are assisted by chat are more likely make a purchase. You can create proactive customer service by sending automated messages using our chat solution. This will convert visitors into customers. CRM software is not about contact management. You might be wrong. Crisp CRM offers more than just a CRM software. Crisp CRM has a number of features that can be used to automate repetitive tasks and help small businesses close more deals. Get more hot leads right into your pipeline.
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    Glia Reviews
    People expect businesses to communicate digitally in their personal lives. You should be able to meet their needs at the point they need you and provide support in the channels they prefer to keep them coming back. You can quickly see what customers are thinking and provide context to help you understand their needs. Customers don't want help from someone who has to jump through hoops. With intelligent virtual assistants and knowledgeable live agents, customers can be assisted in a more intuitive way. Reduce unnecessary repetition by customer and agent and eliminate ambiguity through CoBrowsing.
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    Lucky Orange Reviews
    Do you know why someone left your website after completing a purchase? Lucky Orange knows the reason. Lucky Orange is simple to use and ready to go "outside the box". Every plan includes full access all of our features. * Dynamic Heatmaps: Navigate your website like a visitor. Data will be instantly populated for every drop-down, pop up, and hover-over menu. To identify potential problems and pain points, isolate traffic sources and visitors. * User Recordings: This acts as a DVR for your site, allowing you to view recordings and video playback of customers and visitors as they interact with your site. * Form Analytics: Learn which fields on your forms take too long to complete, repeat, or cause the most abandonment. * Live Chat: Quickly respond to questions and even "cobrowse" visitors * Surveys and Polls: Create popup poll questions for a page or for targeted visitors.
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    CoSurfing Reviews

    CoSurfing

    CoSurfing.net

    €190 per month per domain
    CoSurfing.net allows customers to interact directly from their web pages. This platform allows you to guide customers through your website in an easy way. Chat, audio, video, and co-browse your customers using the platform. Our Wizzard will help you set up CoSurfing.net services within 3 easy steps. You can browse your website with your customer. It's easy and secure. No installation required. Co-Surfing is a new way to communicate. Live chat is the most popular method of communication on the Internet. It's easier than ever to build customer relationships. Your website can receive calls from customers. You can improve your communication now! You can allow customers to leave messages for you even if you're not there. They will be read at your convenience. Highlight the information that you are referring to. Highlight the information that you are referring to. Point your customer to the information he needs. Helping your customers saves time and money.
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    vBrowse Reviews
    Online journeys can end when customers are unable to resolve their queries or problems independently. This can cause the journey to end by forcing them to escalate to assisted channels or abandoning the journey altogether. Breaks can make it frustrating for customers, who must manually connect steps and channels to get the desired outcome. Breaks can also be inefficient for your company, leading to lost sales, increased costs, rushed compliance processes, and erosion of your brand's position over time. vBrowse, an innovative co-browsing tool that provides targeted human support for online customers at their point of need, acts as a human safety net in the self-serve process. The result is a seamless journey through the customer channel of choice. It combines the high touch support of face to face with the convenience and cost-effectiveness of digital.
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    Samesurf Reviews

    Samesurf

    Samesurf

    $10 per month
    You can browse rich content at super high speeds and with no enduring installations. Samesurf can be deployed straight from the box without any code or writing. You can enjoy the cobrowse experience on any mobile device or browser. You can share crystal clear content instantly without any latency or pixelation. You can share control on the same page, but not take over the desktop. Single tab sharing, redaction and field blocking are all ways to protect sensitive data. You can embed Samesurf in any website, app, or user experience. The only collaboration platform that is supported by five cobrowsing patents You can empower sales and support teams to engage clients and prospects in real time. You need only a web browser to start or join instant meetings or webinars. Our robust, install-free cobrowse platform allows you to add visual context to every online interaction. Easily create seamless demos and presentations from any device, without the need for screen sharing.
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    VeriShow Reviews
    VeriShow is a user-friendly dashboard for agents that is combined with a simple customer interface. This results in high customer satisfaction. We specialize in personal engagement cobrowsing solutions that allow customer service agents to interact with customers in real time efficiently. This is in contrast to the traditional 'please wait' approach. Verishow integrates seamlessly with third-party brands and offers tools such as Contact, Content and Document, Goals and Quota, Lead management, and Contact. The best way to understand how visitors interact with your website and to maximize opportunities.
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    Pega Co-Browse Reviews
    There are no downloads, no installations, no plug-ins. Customers can easily share their browsers by simply tagging your website with one line of Javascript. Pega Cobrowse makes it easy to highlight and direct customers to the information they need. You can ask your customer to allow you control their page and guide them, or use highlighting features or visual cues such as arrows to point them to the right direction. You can use Pega Cobrowse to specify sensitive information that will be hidden with HTML elements or form fields. All masked elements are invisible to the representative and never leave the customer's web browser. Pega Co-Browse is a browser-based solution that masks or hides text fields and images. This allows companies to show only the information they wish the agent to see. Pega Cobrowse allows you to integrate with Pega Chat, or your own chat platform. Chat can also be integrated into your Pega Customer Service app.
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    Feederloop Reviews

    Feederloop

    Feederloop

    $20/month/user
    Feederloop allows you to add video chat, screen sharing and co-browsing to your website. Feederloop allows you to have instant video chats with anyone on your site without the need for additional software or downloads. Feederloop is used to provide customer support, onboarding, and sales. It creates a near-in-person experience with everyone on your website or web application. Feederloop can be integrated with all major chat platforms, or used as a standalone widget on a website.
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    RichCall Reviews
    RichCall allows you to sell and support remotely, providing your customers with a one touch live support option. RichCall is integrated into your website, kiosk, or moile app. It allows customers to establish an interactive, video-enabled, fully interactive session with a remote expert. This includes co-browsing and app sharing. RichCall's most common use cases are: Click-to call, click-to video and co-browsing are all options for your customers Click-to-call and co-browsing to get customer support Start a co-browsing session while you are on the move Mobile camera sharing for support and sales: - Video sales - An agent shows a product using the shared mobile camera Customer support - A customer shares his mobile camera in order to show the malfunctioning device Video and collaboration for kiosks Remote expert assistance with HD video, scanner, and printer Live video-assistance for existing self-service or support kiosks
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    ServiceBell Reviews

    ServiceBell

    ServiceBell

    $500 per month
    Live video chat, screen takingover and user monitoring allow you to win more customers and provide better support. Get insight into the buying process of your customers. Receive notifications when customers visit high-value pages. You can chat live with customers 24/7. Learn how your customers found you site. Start the buying process with your customers personally. ServiceBell integrates seamlessly with Intercom to allow rich interactivity, including screen takeover and video chat. ServiceBell integrates seamlessly with Calendly, so customers can easily schedule a meeting with your team. Clearbit Reveal integrates with ServiceBell to notify you when high-value prospects visit your website. To learn how ServiceBell can empower organizations of any size to build better relationships and customers, request a demo today. ServiceBell works with any website, regardless of its framework or language.
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    Surfly Reviews

    Surfly

    Surfly

    Available on request
    You can create fully compliant and collaborative digital journeys on your platform, without having to change a single line code or install software. Surfly makes it easy for thousands of AXA agents to sell faster by digitally replicating the in-person sales experience via their platform. Customers and agents can collaborate remotely to select a policy, esign documents, and make their first payments. Surfly Cobrowsing is safer and faster than screen sharing tools such as Zoom, Google Meet, and Microsoft Teams. It allows for active, secure, compliant, and two-way collaboration that cannot be replicated using screen sharing. You don't need to use multiple tools such as Zoom or Docusign when you can do it all in one Surfly session. You can upload, review, annotate, e-sign, and even e-sign any document from your own website or portal. Surfly's solution can be used as a virtual layer on top or your existing platforms, and it is flexible enough that it can be used on the fly.
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    CXInfinity Reviews
    89% of customers are loyal to companies that have a strong omnichannel experience. For a better customer experience, brand perception, and retention rate, engage customers in real-time conversations. Customers will stay loyal if their concerns are addressed on the first attempt. This is a staggering statistic. Your agents will be empowered with a Unified Agent Workspace, productive tools, and the ability to provide a customer experience unlike any other. Agents can see the intent of customers while they type. Agents can save significant time by having a list of predetermined answers to common queries. Notes can be added to the conversation for future reference. You can quickly wrap up the conversation with wrap-up calls and classify the conversation for future reference using multiple tags. Leave no customer unattended. Keep generating leads online and offline. Maximize conversion by displaying customer's past interactions on one screen.
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    ETOOLSET Reviews
    Business chat applications allow your clients to communicate with a customer service representative via chat or an attractive form on your website. It is a small window that allows you to interact in real-time with any potential customer who visits your website or online shop. But that's just the beginning. Coobrowsing, our other application, can be used with Business Chat. You can share your desktop with your customers. You can then help your customers create a new account, make a payment, fill out a FORM or find specific information. You can control the web browser of your customers, regardless of their location. This is a simple and modern tool.
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    RemoteHQ Reviews

    RemoteHQ

    Mythical Labs

    $12.99 per month
    Collaboration goes beyond video chat. You can co-browse any web app, edit it, take notes, whiteboard, screen-share, video chat and more. All this in one browser tab. Editing a Trello board, or Google doc? Anyone can access web-based applications that you visit with our Shared Browser. You can bring your favorite web apps to your workspace and allow others to browse and edit them in one browser tab. Add apps to customize your workspace. Do you want to collaborate over a file or document? Drop it in your workspace. Do you forget to take action? Use our notes app. RemoteHQ makes it easy to keep track of your session artifacts, such as recordings, notes, files, and recordings. You might forget who was in your session. We have you covered!
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    CoPointer Reviews
    Copointer is designed for collaboration, learning, and leisure. CoPointer makes it easy to help your relative shop online, organize a virtual class, advise a colleague, or hold a meeting. One click invites learners to join the class. All necessary tools are available - whiteboard and broadcast / conference calls, highlighting, file-sharing, and more. Our technology allows for online meetings with colleagues and teams from different locations and devices. You can extend your room to 100 people, have unlimited sessions, improve performance, and use conference calls, file sharing, and highlight tools on-screen. CoPointer allows you to access more than a standard Support Button. You can use the text chat code codes on your website pages to get highlighting, conference calls, file sharing, site navigation, and more.
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    ROBIN Reviews
    Facilitate conversational commerce. Deliver outstanding service. Enhance customer experience Are you ready to embrace conversational commerce? Consumers expect personalized service conversations in real-time and on any channel. Companies must first get their customer service in order to deliver this. We help teams improve customer service levels, work more efficiently, increase sales and more. The Program includes a Conversation console that is linked to your data warehouse and data-driven coaching. Once you have service under control our Growth suite will help you scale. You can add more channels. Automate more. Performance boosting Step by step, adapt to conversational commerce. All channels and questions in one console. No tickets. No queues. No drama. All customer data and advanced routing of questions to the correct rep are included. Features include dynamic webform, Live chat, and customer co-browsing.
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    Cobrowse Reviews

    Cobrowse

    Cobrowse

    $18 per month
    Reduce communication barriers to increase customer loyalty and agent satisfaction. Your brand's digital experience across mobile and web is core to your customer's experience in today's world. These channels facilitate self-service, facilitate transaction, and drive customer retention. Your loyal customers will expect you to be available for them in critical moments. Cobrowse allows you to browse and navigate digital channels in real-time with your customers. In an ideal world, customers would be able to solve their problems quickly and have a positive brand experience that would drive their loyalty over the years. Empower your agents so that they can delight customers and increase agent satisfaction. Customer loyalty is determined by your relationship and how you perform in a few critical moments.
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    Vergic Engage Reviews

    Vergic Engage

    Vergic

    €35 per user per month
    Digitalization has been a major investment by companies and organizations to make it easier for customers to access information, products, and self-services. It is accessible from all devices and at all times. However, customers are often forced to use traditional channels like email or phone when they need assistance or want to interact with their digital service provider. It is then lost that the customer can be helped 'at the time of need' in a digital environment. This is a waste of money and opportunity. You don't have to miss an opportunity to serve or sell to your digital customers as a company. Vergic Engage can help you master the digital customer journey, no matter what your goal may be. Any company or organisation can create a customer journey, regardless of its vertical. The Vergic Engage Platform will manage that journey and keep the customer in a digital environment.
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    PHP Live Helper Reviews

    PHP Live Helper

    Turnkey Web Tools

    $13.99 per month
    When it comes to earning their trust and their business, providing friendly and quick service to online customers is a great way to win their trust. You can increase your sales and build trust with PHP Live Helper's online chat tool. PHP Live Helper Customer Support Software is a web-based communication platform that allows you to answer questions, help customers, and build a successful eCommerce company. Adding live customer support and visitor communication to an eCommerce site can help you close more sales. Chat live with your customers online to answer their questions, increase their confidence and close more sales.
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    ActiveHelper Live Chat Reviews

    ActiveHelper Live Chat

    Mentat Technologies

    $39.95 one time payment
    ActiveHelper Live Chat allows you to track, monitor, and communicate with your website visitors in real time. ActiveHelper Live chat is the fastest way for your visitors to get involved! Our Live Chat solution has many powerful features that are ready to go without you having to spend hours learning how to use them. You can stay connected with your visitors from any device, anywhere and anytime, using your phone, tablet, or computer. ActiveHelper Live Chat allows you to manage multiple agents and sites from one server installation. It only requires one license. You can check their IP address to find out where they are located or send personalized messages. Based on the pages they are visiting, target specific visitors and offer assistance when they need it. Start a conversation by sending a specific message based upon their behavior or using automatic invitations for your website visitors. Decide how you want your visitors to see you. Depending on the country, define colors, languages and images.
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    GetInChat Reviews

    GetInChat

    STAMUL

    $15 per user per month
    GetInChat allows you to have a live chat with your visitors. Before customers leave your site, impress them and increase their loyalty. This allows you to redirect chat sessions to your teammate. Redirection is useful when you need assistance from a more skilled agent. Users will automatically receive a chat invitation. This will significantly increase your website's conversion. Secure SSL connections are provided by us, which will protect your data. Before the chat session begins, you will be notified of any user data. For example: client page URL, country, location, etc. Evaluate the performance of your support staff, look through the data, and get ideas for your business. Simply paste a few lines JavaScript code onto your site.
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    Formilla.com Reviews
    You can see your website traffic live, and where your visitors are located. You can see which pages they have visited, how long they have been on your site, as well as what browser and operating system they are using. High-targeted automatic email and in app messaging. Our super-simple email messaging keeps customers coming back. Set up a Helper Chat Bot™ to dramatically reduce support time. This bot automatically responds with AI to common visitor questions. Display custom messages to your website visitors automatically in many powerful scenarios. You can quickly access your saved replies by using keyboard shortcuts. You can transfer a chat in just two clicks and add a private note to your teammate.
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    Comm100 Reviews

    Comm100

    Comm100 Network Corporation

    $31.00
    1 Rating
    Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform.
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    Venyoo Reviews
    Venyoo can talk to site visitors even if you aren't online. There are no limitations on the chat's functions or the number of operators. Only pay for productive chat conversations. Venyoo will notify visitors about your company if they want to close your site right away. Venyoo chat allows you to chat with site visitors and also receive calls (callback). The widget can be easily customized to your task. It welcomes the client and offers his goods or services. Venyoo listens to the client and helps him clarify his needs.
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    HelloBox Reviews

    HelloBox

    PixelHub

    $10 per month
    Conversations are the key to any business' success. Offer the contact channels that your visitors use every day. The HelloBox partners program was designed to increase productivity. You can generate passive income while helping clients to maximize their online success. You can display your branding on any client widget. Additionally, you can manage multiple client projects from the agency dashboard. Social proof can help you increase your credibility and conversions. The latest interactions are displayed to visitors based on the HelloBox conversation statistics. Social proof uses psychology to encourage your visitors to take action by showing them what other visitors are doing. Optionally, the focus button can be displayed on the bottom contact bar and contact widget.
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    CareColl Reviews

    CareColl

    Intellial Solutions

    $10 per month
    Your widget can be customized to match your website's color scheme or personal taste. You can increase sales by making every visitor a prospect. Send a pre-defined, automated message to your website visitors to invite them to chat. Use our conditional widget loading feature to load live chat widgets only where you are required. The visitor can send you an offline message with a file attachment if you are not available for chat. A widget allows the visitor to send a chat transcript directly to herself. The operator chat box displays the page navigation path of visitors in real-time. The entire path can be saved in the chat history for future reference. Fully functional email client for single customer service agents.
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    DontGo Reviews
    The chatbot uses Artificial Intelligence and Exit Intent Technology to learn how customers search online. The bot will appear when a visitor leaves your site, helping convert more visitors into buyers. 92% of web users leave a site without taking any action. Don't let them go. Your site is visited by a customer. Perhaps they have browsed your products and added items to their shopping cart. They get cold feet. Maybe they feel they need to shop around for a better deal, or they still have questions that you haven't answered. They leave. Exit intent technology is what makes it possible. When a visitor attempts to close a browser tab or navigate away from your website, a window appears and confirms that they are really wishing to do so.
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    Nice.Chat Reviews

    Nice.Chat

    Nice.Chat

    $17 per user per month
    Online chat is the most popular service channel, with customers being more satisfied than any other such channels like mail or phone. You can encourage your visitors to chat with your agents by using triggered chats and proactive eye-catchers. By looking at the profile of your potential customers, you can learn about their needs and interests. You will have a robust toolkit for effective communication with your clients. Additionally, you can increase your selling power by using screen tracking, help pointers, and customizable forms. We believe that every valuable consultation should result in a great deal for both you and your client. Chat allows you to suggest products and even facilitate checkout. Get feedback from your clients to improve your service and delight them more. Nice Chat stores provide customer data that can be used to convert first-time buyers into long-term happy customers.
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    ApexChat Reviews
    It is expensive to drive online prospects to your site. You must know who they are before you let them go. Website visitors are potential customers who are eager to speak with you. Chat with them live. Websites convert less than 3% to 5% of visitors to sales. Your website should not be one of these websites. We can customize both the chat widget design on your website and the chat responses that chat agents will use. It takes only minutes to add our live chat widget on your website. The rest will be taken care of by our support team. We begin chatting with your website visitors and send you qualified leads in real time via email, text message, and/or live phone connects. Live chat available for personal injury, criminal defense and bankruptcy, as well as other legal practice areas. Live chat available for HVAC, plumbing and roofing, window, solar, general contractor, and other home or commercial services businesses.
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    Fullview Reviews

    Fullview

    Fullview

    $50 per month
    Fullview empowers you to provide customer support that is seamless, scalable and personalized and is designed to revolutionize the workflows of support and success teams, as well as product teams and developers. The moment a customer experiences an issue, you can instantly see the complete user journey of that specific user, replay recent sessions, access their device and network information or start a live cobrowsing session with them. Fullview Replays allows you to jump to errors or specific events and it even includes privacy features that blur out sensitive information. Fullview Live lets you start cobrowsing sessions is seconds, without your users having to leave your product. You can highlight elements on their screen, click on elements or submit forms.
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    TruVisibility Reviews

    TruVisibility

    TruVisibility

    $5.99/month
    Our suite of AI-driven, simple-to-use tools are designed for small and medium-sized businesses that want to communicate their message like a Fortune 500 company. It can be used to improve customer experience, lead generation and sales conversions, as well as ongoing marketing communication. TruVISIBILITY gives you full access to all of our digital marketing tools. Our Sites app allows you to create stunning landing pages that help visitors focus on a single goal, and convert them into revenue. The Sites app allows you to quickly create multiple-page websites that convey your marketing message. If you lack design inspiration or are too busy to create a website from scratch, you can choose one of our highly-converting landing pages and website templates.
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    chat4business (c4b) Reviews

    chat4business (c4b)

    chat4business

    $68.29 per month
    Chat4business (c4b), an award-winning provider of managed chat services, offers a unique product that will help you take your online sales to new heights. c4b Fusion combines the warmth and efficiency of human operators with the efficiency of our bot technology. This will enhance your brand and help you generate real-time leads. You choose which inquiries require a personal touch, which can be handled by technology, and which ones that are best for you using a combination of humans and robots. c4b Fusion gives you control over your online inquiries and allows you to increase sales while providing a better customer experience at a cost that suits your business. We understand that people buy from people, and we appreciate how much you have invested in your premium brand. Our highly skilled and compassionate reception team can greet your customers and qualify sales leads to connect your website, visitors and sales team.
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    ICE Chat Reviews

    ICE Chat

    Etech Global Services

    $45.00/month/user
    Contact/Call Centres are any website that has a high traffic, or organizations that need to assist online customers. Integrated Customer Engagement (ICE), a software solution that enables businesses to meet the challenges of today's highly competitive market, is ideal. ICE integrates Chat, Email, Custom Application, Quality Assurance, and more. This allows for easy switching between different functions. ICE was designed to provide different solutions that are built on a single platform, but remain independent. ICE ensures greater Customer Engagement. You can also deliver exceptional customer service using integrated AI-enabled Chatbot. This chatbot scales your support, sales and marketing goals through actionable analysis, seamless integration, auto distribution of chats and email integration to create an omnichannel customer experience.
  • 48
    Median Cobrowse Reviews
    Screen Share enabled support can turn your customers into raving fans. Support time can be reduced by up to 82% in just minutes Real-time resolution increases customer satisfaction. Transform your support team into a profit center. It's easy to provide support when you can see the problems your customers are having and can help them find a solution. Median allows you to monitor any visitor to your website and see their interactions with it in real-time. You can simply join a session and place your mouse on the screen of someone who has a problem. Stop wasting time asking customers for details and save yourself years of support. Share your screen with just one click. Get Started Free Median is fully integrated to 12 of the most popular chat programs. With a click, you can go from chat to screen sharing in just seconds. The Median code installed on your website will allow you to screen share in an interactive and easy way.
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    Umnico Reviews
    The ultimate omnichannel message solution that combines 25 business messengers, social media, and other platforms in one chat center. It also provides a customer relationship management system powered by automation so you can boost your sales and customer support performance using the same resources.
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    Pop Reviews

    Pop

    Pop Technologies

    Free
    Screen sharing is lightning fast, with multi-player control, crystal clear voice and high-quality videos. Perfect for pair programming. Pop's multi-user screen sharing, where everyone can control the screen with their own keyboard and mouse, makes it easy to collaborate on code. Whiteboarding is now easier than ever. You can doodle together from your smartphone or tablet at any time. Simple. Fast. You'll never have to worry about dried out markers again. It's easy to invite people by sending them a link. Anyone can join, even without registering. You can join if you have a smartphone or laptop.