Alternatives to Quality Driven Software

SurveyOL is professional, efficient, and simple. It provides cutting-edge feedback and communication technology that was once only available to large companies. You can choose from many question types, including multiple choice, image choice, dropdown, textbox, comment box, NPS, star rating, slider, grid, ranking, uploads and more. You can download more than 100 survey templates as a foundation for your custom surveys. SurveyOL allows you to choose from a variety of color themes and can be customized with different fonts and styles. Your response rate can be increased by sharing your surveys via the web, QR code and social media. Its robust analytical tools and real-time responses will allow you to meet your budget and timeline expectations. It is easy to export survey results to Excel Word, Word, PowerPoint, or PDF. SurveyOL allows you to make better decisions.

Software for enterprise survey in 150 countries. You can conduct insightful surveys and get actionable feedback. Monitor employee experience (EX), customer experience (CX), and engagement. Close the loop using shareable reports, dashboards and alerts. The first step is collecting data. The real value lies within the efficiency of reporting. We provide real-time reporting to help you spot trends sooner and gain deep insight into your organization to improve processes. Once you have completed your report, share it with others. You can create different share links with different filters depending on what you want viewers see based on your operational data, hierarchy, and organization. Integrate with Slack and Zendesk API, CRM, CRM, and more. Unlimited users, works in 49 languages. L'Oreal and Toyota are some of the clients. Allegiance Bank, Sony and the Government of Canada are others.

Software for business leaders and consultants! You can create and deploy any type or professional survey. Engage employees and teams in order to get their feedback and improve performance. Find out what customers have to say and share it with others. NPS can be used to measure customer loyalty to a brand, company, product, or service. 360-degree feedback is used to assess how leaders are perceived, identify their strengths and determine their development needs. Listen to others, brainstorm and come up with new ideas. To gain a deeper understanding about markets and potential customers, conduct research. Survey experts are available 24 hours a day to provide advice and support.

Are you looking for customers, guests, or patients? Get More Reviews is the right tool for you business...

Proactive customer experience management can be used to predict churn, uncover dissatisfaction and take proactive action. Cliezen is an online B2B client satisfaction and experience measurement software. We provide short, dynamic feedback forms for your clients to give management a deeper understanding of their wants, needs and experiences. Cliezen can be used to boost client satisfaction, improve business performance and increase profitability. It is important to assess customer satisfaction and experience in order to grow and sustain your company's business. Cliezen excels in identifying customer satisfaction levels, pinpointing the causes of dissatisfaction, and recommending ways for improving the customer experience. Our AI engine chooses from 350+ academically-validated questions, adapting to diverse industries, respondent role, and unique B2B relationships aspects, and administers the survey automatically. Cliezen automates the process and provides real-time feedback all year long.

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

A few minutes after a customer experience (service or meeting, installation completed, etc. ), you can quickly gauge the customer's satisfaction. Quickly gauge the customer's satisfaction. Companies around the globe use these satisfaction ratings to assess their employees. It's never been easier to evaluate your employees. Make your life easier and base your decisions on facts. To make your life easier, all your Google reviews can be centralized in one location. InputKit will allow you to quickly see and respond to customers. You can view customer feedback, including a summary of the situation as well as contact information.

hexa is a platform that collects feedback from customers about their experience with your business. Automated surveys will ask the right questions that reflect your business' needs. You can access your customer feedback via dashboards, reports, and trend graphs. In plain English, you can understand what's working and what's changing. Receive real-time notifications to improve customer satisfaction and manage unhappy customers. If a client is unhappy, you can get real-time notifications on mobile devices. You can turn a bad experience into something positive by taking action.

Your most unhappy customers can be your greatest source for learning. We do the heavy lifting to identify trends and areas that require your attention so you can keep your eyes on your business's success. You can measure how your product, service, or overall experience meets or exceeds customers' expectations. You can reduce customer dissatisfaction and prevent customer churn by regularly measuring customer satisfaction. We make it easier to understand the feedback and draw actionable insights as well as Key Performance Indicators. If you need to collect feedback via direct URL, you can use your customized domain. Use seamless integration to convert user feedback into Trello cards. You don't need to separate screenshots and technical details from your customers. Engage customers to increase retention.

The Feedback Revolution. Want to find out what your clients think? Keep an eye out for their feedback. Use qrite to keep your control. Turn feedback into data. Always ask the right questions at just the right time. Customers scan a unique QR code printed on packaging, stickers, or placed in the room. The survey asks only the relevant questions about the product/service or their location. Your online dashboard will instantly display any feedback. Better customer satisfaction surveys build perfect questionnaires. To give your customers a survey that is always relevant, connect the questions to place and product / service. You can easily adapt entire surveys without the need to reprint QR-codes. It's your choice. Rich, real-time data. The dashboard displays more than individual feedback. It provides key statistics and highlights actionable feedback for each survey.

You can monitor customer satisfaction and engagement metrics for 100% of your customers who interact with your shelf. Wayvee provides real-time monitoring of customer satisfaction and engagement for in-store retail. The Wayvee device analyzes emotional responses of customers in a private manner using proprietary AI algorithms and Radio Frequency wave technology. Wayvee does not use cameras or surveys, but it provides instant feedback. This allows retailers to respond instantly, improving the user experience and ultimately driving revenue growth. C-SAT data, along with other metrics, are available in real-time through a client dashboard. This dashboard integrates seamlessly into any database management system via Wayvee API. This reduces both the cost and time of measurement. Get comprehensive reports with C-SAT scores and engagement metrics.

These responsive questionnaires are designed to deliver a personalized experience on desktop and mobile. Unstructured survey text provides customers with powerful feedback. Text Analysis Tool uses Artificial Intelligence to automatically analyze these feedbacks. This allows you to understand the most important points of the journey. Automated customer journey alerts via email or SMS will help you engage customers, employees, and managers and increase customer response times. Close the Loop Chat allows you to respond to customer satisfaction survey responses in real time. This feature allows the company and customer to interact through a chat on the platform. The customer also receives feedback via email as well as in a conversation.

Ask Inline automates the difficult parts of gathering feedback: segmenting customers, building surveys and finding insights. We deliver actionable insights so you don't feel bad about the data that you are ignoring. All customers automatically provide feedback, allowing you keep track of customer sentiment over time. Email-based surveys can be used for transactional follow up after customer service calls, purchases, or deliveries. You can better serve your customers by monitoring the heartbeats of your service operations. These surveys are both classic and embeddable. You can perform NPS®, CSAT, or custom surveys from anywhere. Ask Inline can help you, whether it's on the last screen in an e-commerce checkout or at a kiosk at your next conference. It takes just minutes to complete your first survey. You can either install in seconds or upload a list. Intelligent sampling and filtering ensure that users don't get over-surveyed.

Real-time feedback from website visitors. Feedbackify is the fastest and easiest way to get feedback from website visitors. You can protect your brand by being the first person to find out about any problems on your website. Your visitors are your most valuable resource. Continuously listening is a way to measure and improve visitor satisfaction. You only need to sign up in 30 seconds and integrate in 5 minutes. Instant feedback with no registration is a huge advantage for your site visitors. It also leads to a significantly lower rate of feedback drop-out. Everything you need and nothing you don’t. We believe that conversations between customers and providers should be conducted in private to protect both your brand as well as your customer's privacy. Is it really worth your visitors leaving YOUR site to provide feedback about YOUR products or services? Feedbackify keeps your visitors on YOUR site.

Customer satisfaction is more than the products you sell. It's the service you provide before, during, and after a purchase. Today's consumers are not willing to tolerate poor service. RevealCX allows you to create a quick, efficient customer experience by measuring the most important things for your customers and identifying actionable information that can improve their experience. It starts with a well-designed, easily deployable form. RevealCX form structure gives you organization-specific, unlimited layers of causal factor errors that make it easy to deploy and efficiently monitor agents. RevealCX is based on best-practices forms and aggregates data. It creates workflows to support results-oriented coaching and provides robust reporting that gives accurate information about performance.

This is the fastest and most efficient way to get actionable feedback from customers and employees. Start in minutes. We have helped thousands of companies improve their customer experience and employee engagement. You can instantly gather feedback from your customers using a tablet or dedicated terminal. Even offline. You can collect data wherever you want, whether you are gathering customer feedback, collecting leads at an expo stand or conducting on-street market research. To find out what your customers and employees think, send out customized emails. Track any experience metric, including NPS and eNPS as well as CSAT and customer effort scores. SurveyKiosk is a fully managed, scalable feedback solution that captures real-time feedback from customers and employees at all touchpoints. Find out why your employees and customers are happy.

Use 'Smileys’ in your team's email signatures to make every email a feedback opportunity. You can also request feedback whenever you need it. Hively's smileys make it easy for customers to leave feedback. Hively allows you to collect feedback quickly and cheaply by adding the Hively snippet in your email signature or through direct feedback requests sent directly from Hively. Hively integrates seamlessly with all email clients, CRMs, and ticket tracking systems, including Outlook, Gmail, Yahoo, Zendesk, Desk and Helpscout. Hively allows you to measure what matters most. This gives you the tools to transform your feedback into a cohesive picture of your customer's needs as well as your team's performance. The Leaderboard allows you to quickly identify the top performers in your team. Our powerful reporting tool allows you to drill down into the details. Benchmarks are a measure of your overall performance. Notifications and email summaries keep you informed about all your feedback.

Umanest simplifies property management, allowing for faster organic growth. You can turn happy tenants and landlords into brand advocates so you can concentrate on growth. You know the work involved in managing a single tenant. You put in a lot of effort to provide a high-quality residential property management service. Sometimes things don't go as planned and you don’t know what the problem is. It is up to you to guess if your clients are happy or mad. Our customer satisfaction management system gives you the assurance and confidence that client issues will be discovered quickly - as they occur - which allows your team to dig in with a solution, have a conversation and resolve their concerns. Your property management service will run more smoothly, and hidden issues are brought out into the open so that they can be resolved.

What is the app for? Hey,Listen! Companies can easily get feedback and ideas from clients. Clients can comment on and like ideas so that the company can know which ideas are most popular with its users. Why would you need it? It is essential if your company needs to quickly collect feedback from customers/users or discover which features/ideas are most popular among clients in order to implement them first. Who is it for? Software developers, small businesses, and marketers/product managers. What makes it stand out among the crowd? It's very easy to set it up. Sign up, create a board and send the link out to your clients. We only care about getting feedback from our clients. What's next? If the project is successful, we will listen to our clients and find out what their next steps are. But for now, we have the roadmap view, idea searching, and ideas grouping.

Retamo makes it easy to monitor, generate, and evaluate online customer ratings for your company. Get the best reputation possible on the Internet. Retamo can help you gain easy and effective benefits from your company's reviews. You can monitor the customer ratings of your company as well as those of your competitors on more than 50 rating portals. Encourage satisfied customers to leave positive ratings on the rating portals that interest them. Your company's online reputation will be strengthened. You will be able to gain more leads and customers. You can easily share positive reviews on social media and embed them on your website in just a few clicks. Use reliable key figures to analyze the performance and development your company and that of your competitors. Keep track of all ratings and save the ratings portals and social media accounts where your company is represented. Ensure that ratings for your company are displayed on different platforms according to a set of criteria.

You can quickly get a brilliant approach, smarter customer service and happier customers with a fast track. It takes only 30 seconds to capture the essential customer insights you need. The piHAPPINESS customer feedback tool is the fastest way for you to gauge customer satisfaction. The piHAPPINESS customer feedback app offers feedback-collecting Emoticons (NPS®, Dynamic Questionnaire, and feedback forms to track customers’ opinions and satisfaction levels. Our customer feedback platform allows you to increase your customer feedback response rates by dynamically changing the questions. Customers don't have to be annoyed by lengthy surveys. It is easy to create and customize questions according to your business needs. With effective customer feedback management, you can make your customers feel valued and cared for when they have any concerns, complaints or suggestions about your business.

Everything you need to make your customers your greatest growth engine. Gainsight Customer Cloud combines all the technology necessary to make sure your customers adopt your products and reach their goals with your company. You can orchestrate every aspect of the customer journey and deliver great results at scale. To deliver exceptional user experiences, combine deep SaaS product analytics and personalized in-app interactions. To ensure a great customer experience, capture feedback, close the loop with respondents, discover insights, and make it happen. Open platform that acts as a central hub to customer data systems and provides actionable insight to all employees to make better decisions for the customer. Whitespace analysis, cross-sell playbooks and simplified renewals can all help to increase revenue.

SmileBack®, the only customer feedback system specifically designed for MSPs, focuses exclusively on customer satisfaction. Instant feedback allows you to save time, optimize your service, and improve the client experience. A customer feedback system based on Net Promoter Score (NPS) and Customer Satisfaction (CSAT), allows you to understand how your customers feel about your services. You can use quantitative and qualitative customer insights to improve your operations, retain customers, and expand your business' reach. To improve service quality and operational efficiency, collect and analyze survey responses. Service gaps can be addressed quickly by identifying customer wins and pain points. Integrate seamlessly into your existing system to automate repetitive tasks. SmileBack®, which we make easy to integrate into your daily workflows, is easier to use and more likely to succeed.

Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.

Your teams can fight customer churn and identify growth opportunities by providing the data they need. You can take the right actions at the right moment, wherever your customers may be. You have products that can be used at every stage of customer care, including digital and in-location. This will allow you to increase the impact of your CX program throughout the organization. You can meet your customers right where they are, and get real-time feedback at the most important moments. You'll have a complete picture of your customers' thoughts and feelings thanks to multiple data sources and channels that all feed into the same platform. Reptrics integrate survey tool allows customers to give feedback and measure satisfaction with your products or businesses using today's most popular surveys. Reptrics automatically recommends the correct actions to the appropriate teams in the tools they are using, so they can take steps to improve customer satisfaction.

SatisMeter can identify unhappy customers via email, mobile apps, and web. SatisMeter, a revolutionary multi-channel platform, improves customer retention through in-app feedback. It uses the Net Promoter System (NPS), Customer Effort Scores (CES), and CSAT. It is a must have tool for web and mobile app developers, growth hackers, marketers, and mobile app owners. The average response rate is up to 35% thanks to the unobtrusive, lightweight survey pop-up. It is used primarily to reach unhappy customers, prevent churn, leverage the power of customer advocates, and validate product priorities. Segment.com makes it easy to add the survey to your existing application. We handle all the targeting.

FanExam's NPS®, is the best way for you to measure customer satisfaction and gather actionable feedback. FanExam will automatically conduct a survey of your customers and generate reports based on the results. We keep track of who was surveyed so that your customers are heard. FanExam uses NPS technology to ask visitors the right questions at the right time. This is when they are actually using your website. This is the best way for customers to be heard. FanExam will be installed on your website and you will have a direct line to customer feedback 24 hours a day.

Online customer satisfaction survey software, including CSAT (Net Promoter Score®, (NPS), & Customer Effort score™, (CES 2.0). Nicereply assists hundreds of teams from companies such as Microsoft, Hubspot, Hubspot, and Buffer in measuring and improving their customer service. - Measure Customer Satisfaction, Net Promoter Score (NPS), and Customer Effort Scores (CES) per agent or team, or company-wide - Increase your survey response rate by 200% - View your CRM data and set triggers based there - Get 3x the feedback you get without having to send more emails You can customize both the look and the content of your surveys - Create reports, track KPIs, set goals and create them.

Google, Facebook, local search directories and employee review sites, as well as app directories and directories. You can track reviews about your products and services from one easy-to-use dashboard. Consumers expect a response within 24hrs of posting an online question. This is more than 80%. Receive automatic email notifications to keep up with new reviews and respond directly from the Reputology interface. Our native workflow tool allows you to track how your team responds to reviews and monitor the progress of each review. Reputology allows you to escalate issues to the right people so your team can provide top-notch customer service. Even if you are experienced in dealing with unhappy customers, responding to negative reviews can be daunting. It can be difficult to turn this into a scaleable process for your entire company. However, consistency is crucial for a high-quality response and resolution.

In an age of spam and paid ads, it is important to get authentic reviews from customers. SureCritic is a trusted and verified review platform that helps you find trustworthy businesses. SureCritic gathers diverse, impartial feedback from customers about their service. Because your experience is important, we want to hear from everyone. We believe all reviews are important in your decision-making process. You get all the reviews, good and bad. Businesses hate it when customers leave unhappy. ReScore, our patented concern resolution technology, motivates businesses to reach back and address any irritations following a bad experience. To ensure that each review is genuine, all reviews are sent from the business' point of sale system.

Real-time data driven decisions will improve your customer and employee experience. This platform is suitable for all businesses. Our web platform makes it easy to create efficient surveys. Our Android/iOS Apps allow you to collect customer feedback via web, tablet, or phone. Our web dashboard provides detailed analytics and insight on customer feedback. To improve customer satisfaction, take affirmative actions based on our analytics. Online surveys can also be used offline. Data is saved on mobile devices until the internet is available. Deep analytics and insights are available based on data entered by survey respondents. Optional feature to display promotions and offers from your organization during surveys. You can choose from different question types such as radio, checkbox and star rating. Multilingual support for taking surveys. Support for images, videos, and other media types during the survey.

Encompass CX offers a flexible B2B customer experience management solution that measures, analyzes and collects all touchpoints throughout a client's lifecycle to determine their customer health. These touchpoints are used to provide insight into your accounts, products and services, enabling you to deliver a superior client experience and go beyond customer satisfaction. Our cloud-based dashboard gives you visibility to customer data and allows you to gain clarity. Increase revenue, identify cross-sell possibilities, reduce churn, and turn at-risk customers into your best clients. Your customers' perceptions of your product or service should be higher than theirs. Encompass-CX collects post-sale data, service metrics, onboarding assessments, support tickets, and email exchanges to give clarity into a company’s account. The ability to measure the client experience is a powerful tool for any company's growth.

Get detailed, objective feedback from clients and caregivers. You and your staff can gather feedback, track trends and retain more caregivers, all while allowing you to free up time. To retain caregivers and improve the care experience, combine caregiver feedback with training. We have merged with In the Know, an award-winning training provider, to offer training that allows you to respond to caregiver and client feedback online and in person. All your online reviews can be viewed, accessed, and responded to in one place. 9 out of 10 customers look online for reviews before making a purchase. Establish a strong online reputation. Third-party surveys are more reliable, more accurate, and require less time. You will feel more secure knowing that you have a constant pulse on your clients' and caregivers.

Czech product for managing, evaluating, and collecting customer experience. It has been helping companies all over the world to manage customer satisfaction for more than 11 years. It is fully compliant with GDPR and the ISO27001 standard. Professional solutions for customer experience, including working with it and improving products and services. It is done automatically through online inquiries. You can measure your experience by using kiosks that are located within the premises. You can get experience from people you don’t know. You can quickly and easily share the experience and opinions of your customers about your activities. Results are usually available within 14 days of submitting. You can respond immediately to a dissatisfied client before you move on to the next customer. The control system ensures that all customers who are unhappy are actually being dealt with.

Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution. Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%

Our secure co-browsing service allows you to interact with customers and have an audio & visual conversation right from your website. It's never been easier to increase customer satisfaction. You can use co-browsing to show your customers how to navigate your website or app, make a purchase and help them fill out forms. Users don't need to install plugins or other software. We now offer Messaging, a new type for engagement, in conjunction with LivePerson. This allows Live Chat to be more flexible and takes Live Chat to the next level. We have integrated popular 3rd-party channels such as Twilio SMS and Facebook Messenger, Instagram, Twitter. WhatsApp, Apple Business Chat, and more. Agents can now receive these Messaging engagements directly within Dynamics 365!

Customer surveys that are highly targeted can help you connect with customers and improve your business. Surveys allow you to better understand your customers and provide you with the feedback that you need to improve. Surveys can help you understand how satisfied employees are with your company and guide you in improving customer service. You need to know what your customers want before you invest in development. This is possible by conducting marketing research using surveys. To plan seamless events that are successful and improve over time, get feedback from attendees.

Find out what customers are saying about your reviews and how it affects sales. Engage with customers online, where they most often go. Find the hidden value in customer feedback data to identify what drives revenue at your locations. Get insight and actionable steps to beat your local and national competitors. Learn from the success stories of the nation's top-performing companies and how you can leverage them. Long wait times for food after ordering is a major problem that can have a negative impact on revenue. Assess the current food delivery system and assess whether servers and kitchen staff are properly trained. Your customer feedback can have a significant impact on your sales. Show all levels of management how they are doing at the local, district, or location level. You can monitor business performance, spot operational issues and employee problems, and reply to reviews for all locations from one platform. You can manage customer feedback and social reviews posted to your website.

Google can recognize your company's authority by reviewing it. Get ahead of the curve and increase your visibility on search engines. Customers are nine times more likely to choose a company with high ratings than a company with poor reviews. Evaluate the performance of your company and identify areas that need improvement. You can send review requests via your phone or computer. You can add unlimited users to your office staff, team leaders, and management to collect consistent reviews. Customers will receive a text that takes them to a short survey. If they answer yes to the survey they will be asked to leave a review for your business. Griffin Smith, a digital marketing agent, had previously run several review campaigns manually. He decided to automate the process. ReviewSpreader is a platform that helps ethical companies to generate organic feedback to help consumers make better buying decisions.

VirtlX, a SaaS solution that can be customized to support multi-industry business performance is available to all businesses. VirtlX provides a strong ROI and quantifiable deliverables & insight to help in decision-making towards a people-centric and successful business. A simple approach to employee and customer sentiment, as well as in-house training. Flexible commitment terms and cost-effective subscription model. To be successful in marketing, a company must understand customer engagement, feedback, experience, and loyalty patterns. VirtlX is a time-saving and cost-effective method that allows marketing personnel to gather these data points in real time and present this data in clear graphical formats. It has been proven that revenue growth is correlated with the Net Promoter Score (NPS), or Net Promoter Score (NPS). It is widely used by Fortune 500 companies as well as other organizations.

Managers need the right technology to manage their teams, do their jobs and solve daily challenges. Our integrated solutions will optimize your workforce management in real time. We offer the industry knowledge, training, technology, partnership, and partnership necessary to give your managers the tools they need for making better decisions. We provide the tools and expertise that managers need to make better decisions. Our platform uses smart technology to automate everything, from scheduling and planning to managing time and attendance. Our solutions give them the information they need in real time, from anywhere. They can do more with their staff and get the feedback they need. This will allow them to improve customer experiences while working smarter. The result? Your managers will improve your business.

Your clients' experience with you, especially during "moments in truth", is what fuels their love for you. Active listening at every stage of the customer journey opens the door to a deeper understanding of your customers and a remarkable ability to respond. Measurement of customer experience is a key pillar for implementing successful business strategies. It is well-known that a loyal customer is a customer who is satisfied. We assist organizations in all phases of project implementation, including design and interpretation of results. Design of the customer survey methodology and customer voice program. Continuous data collection from the target audience. Designing dashboards and reports to support action at all levels. Implementation of a feedback loop strategy/post survey follow-up with clients (strategy development, manager training, etc.).

Signet Research Pulse Sibyl Surveys alerts you to customers at risk and gives you the tools and resources to gather critical insight that will help to retain and grow your clientele, optimize products/services, maximize your resources, and maximize your use of your resources. Different surveys with different goals, products and customer touch points. Unlimited custom filtering for your respondents and their feedback. You can segment your client list using any custom variables that you wish. You can track and analyze your Quantitative or Qualitative survey data over time with custom filters such customer attributes, dates and account managers. You can control who your survey data is shared with throughout your organization. You can segment your audience using our custom data filters to select the right people to reach out to for product/R&D surveys or marketing material.

They can also solve specific problems that are related to the IT products or services they work for. These products could include software, computers, smartphones, and other technologies. You can also resolve technical issues via phone, email, and chat. An IT support technician has to be prepared to receive customer complaints/inquiries. IT support providers are employed by companies to solve IT-related problems and perform IT maintenance. IT support is essential for both small and large businesses. IT support specialists can find work at home or abroad, depending on their skills and education qualifications. There are many job openings all year with good pay packages. This is a great time for IT Support Specialists.

A simple way to collect, manage and publish video reviews and testimonials. GetBravo is a cloud-enabled platform that allows customers to capture, manage and publish video. Ideal for reviewing testimonials and other information. These tools are easy to use and allow you to request and capture video from clients. You can upload a logo file and be up and running in less than 5 minutes. You can download your video and upload it to social media sites, YouTube, Vimeo, or use our video hosting to embed video on your website. You can keep your videos. Our dashboard provides all the tools you need for watching, downloading, and embedding your videos.

We provide actionable insights directly from our clients’ most important stakeholders, their employees and customers, which enable our clients to continuously improve their strategy and business operations. Our many years of experience working in leadership roles for companies similar to our clients make us extremely practical. We are able to understand the needs of our clients and find creative solutions. Our Client Executives are our single point of contact. This allows us to get to know your business and makes it easy to work with. We don't use a cookie-cutter approach. Each project is tailored to the needs of our clients. Instead of producing reports that are just statistical summaries and then sitting on a shelf, our focus is on operational insights while still providing strategic value. Popular examples include our service recovery alerts, customer-identified fields reports, and employee recognition alarms.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration. System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.

One platform to collect, manage, and analyze feedback. Key Survey's professional survey software gives you the power and flexibility to centralize feedback collection and data across your entire organization. The user experience is seamless and controlled, which ensures that data is accurate, integrated, and can be used in an efficient way. Online survey tool for the entire enterprise. Closed-loop automation. Integrates seamlessly into existing systems. Key Survey is the industry's most powerful survey tool. It has years of experience in delivering high-powered customer satisfaction services. Advanced survey options allow you to create the best survey experience for your customers. This encourages participation and generates meaningful results for managers to analyse and take action on.

The superpower to manage customer satisfaction according to its effect on sales allows you to master the new rules of retail. Our predictive insights show employees which aspects to optimize in order to maximize sales and be competitive. Our predictive algorithms can identify priorities that could save your stores up 25% on turnover. Our AI automatically suggests to your stores what improvements they should make to increase their competitiveness by up to 40%. Our intelligent recommendations will save you time and help you analyze customer satisfaction. All the solutions you need to measure customer satisfaction. Get your teams moving to optimize it. Our AI will guide you. It will recommend which aspects to prioritize in order to maximize customer loyalty, your average basket, and your competitiveness.