Reptrics Description

Your teams can fight customer churn and identify growth opportunities by providing the data they need. You can take the right actions at the right moment, wherever your customers may be. You have products that can be used at every stage of customer care, including digital and in-location. This will allow you to increase the impact of your CX program throughout the organization. You can meet your customers right where they are, and get real-time feedback at the most important moments. You'll have a complete picture of your customers' thoughts and feelings thanks to multiple data sources and channels that all feed into the same platform. Reptrics integrate survey tool allows customers to give feedback and measure satisfaction with your products or businesses using today's most popular surveys. Reptrics automatically recommends the correct actions to the appropriate teams in the tools they are using, so they can take steps to improve customer satisfaction.

Integrations

API:
Yes, Reptrics has an API

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Company Details

Company:
Reptrics
Headquarters:
United States
Website:
www.reptrics.com
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
24/7 Live Support
Online

Reptrics Features and Options

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Customer Success Software

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis