Simplesat Description

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Pricing

Pricing Starts At:
$99/month
Pricing Information:
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial:
Yes

Integrations

API:
Yes, Simplesat has an API

Reviews - 2 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Pronto Holdings
Year Founded:
2016
Headquarters:
United States
Website:
www.simplesat.io
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

Simplesat Features and Options

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Software

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Feedback Software

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Simplesat User Reviews

Write a Review
  • Name: Tirus M.
    Job Title: ICT Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My Experience With Simplesat

    Date: Apr 19 2021

    Summary: I have been using Simplesat and I have had a great experience with the software. It makes carrying out surveys seamless and collecting data and feedback.

    Positive: I like that Simplesat is easy to deploy and that the many features does not translate to high cost.
    Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless.
    The tool makes analysis of data easy as well.

    Negative: I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.

    Read More...
    Simplesat Company Response
    Date: Mar 16 2022
    Hi, Tirus! They say it's better late than never, right? Thank you for your feedback and we are glad that you only have great experiences in using our products. I hope you continue supporting us and let us know if you have any questions, feel free to send us any feature ideas and suggestions. Thanks again!
  • Name: Ann M.
    Job Title: Company Admin
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    My Experience With Simplesat

    Date: Apr 20 2021

    Summary: I have interacted with Simplesat for a long time and I can say it has been a nice ride. It makes surveying, collecting online dat and feedback easy. It is seamless to use and understand which adds to the positive user experience.

    Positive: I like many things about Simplesat. First, this product is seamless to deploy and use.
    It comes with great features that makes researching and collecting feedback seamless.
    With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy.

    Negative: With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly

    Read More...
    Simplesat Company Response
    Date: Mar 16 2022
    Hey, Ann! I know it's a little late but thank you so much for this feedback! It's been a pleasure to serve you so far. If you have any questions or ideas on how Simplesat could be more valuable to you, please don't hesitate to let us know. We'd love to hear them!
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