Cliezen Description
Proactive customer experience management can be used to predict churn, uncover dissatisfaction and take proactive action. Cliezen is an online B2B client satisfaction and experience measurement software. We provide short, dynamic feedback forms for your clients to give management a deeper understanding of their wants, needs and experiences. Cliezen can be used to boost client satisfaction, improve business performance and increase profitability. It is important to assess customer satisfaction and experience in order to grow and sustain your company's business. Cliezen excels in identifying customer satisfaction levels, pinpointing the causes of dissatisfaction, and recommending ways for improving the customer experience. Our AI engine chooses from 350+ academically-validated questions, adapting to diverse industries, respondent role, and unique B2B relationships aspects, and administers the survey automatically. Cliezen automates the process and provides real-time feedback all year long.