Khoros Community Description

Khoros Community (formerly Lithium Communities) allows you to harness the power of the crowd and transform your website into an online destination. Khoros Community is a leading online community and customer engagement platform that helps businesses create exceptional digital customer experiences. The platform offers a wide range of tools that can be used to increase customer satisfaction and retention. These include forums and blogs, groups, Q&A and tribal knowledge base, ratings, reviews, gamification and value analytics, media, contests and many other tools.

Integrations

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Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Khoros
Year Founded:
2019
Headquarters:
United States
Website:
khoros.com

Media

Play Video Lithium Communities-analytics Lithium Communities-HomePage Lithium Communities-Publisher
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
24/7 Live Support
Online

Khoros Community Features and Options

Community Software

Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label

Customer Engagement Software

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Satisfaction Software

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Khoros Community Lists

Khoros Community User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Software Engineer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    One of the awesome platforms for building your community

    Edited: Feb 24 2022

    Summary: It's been a good experience using this platform. As administrator and developer you can customize approximately everything in this community.

    Positive: Prebuilt component and classes I like the most. It's good for developers they can customize their community the way they want.

    Negative: Little bit improvement in docs improved a lot from before but still.

    Read More...