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Description
Deep data analytics is used to improve employee performance and happiness. Engage employees in daily micro-activities to increase employee productivity and revitalize the company's core values. Get data from your employees. Social interaction between colleagues creates a stronger bonding and releases oxytocin hormone. Points can be used to buy goods and are stored in the virtual bank of an employee. The brain releases dopamine, which is what motivates employees. Employees can use an optional leaderboard to motivate them to do their best. Employees are motivated to take part in any activity by exchanging earned points for good. 92% of employees believe that a platform that allows them communicate with and gets closer to their colleagues would improve job satisfaction. Engage employees and increase company growth with expertly designed 30-day challenges. You can also access our challenge catalog to find different tasks that will unite, educate, and introduce healthy habits.
Description
Your business's growth heavily relies on your reputation, and it’s important to strive for more than just “good.” Customers need to perceive you as the best in the industry, which requires delivering exceptional service. Utilizing customer satisfaction software can provide valuable insights to enhance your service quality. QDS customer satisfaction software offers a straightforward and visually appealing dashboard that presents an overview of your company’s performance. You can filter reports to pinpoint dissatisfied customers and identify areas where your company may be underperforming. Additionally, QDS equips you with the necessary tools for conducting proactive and effective employee evaluations and training sessions. By monitoring employee performance, you can identify both their strengths and weaknesses. Remember, a lack of communication isn’t always a positive sign! If clients aren’t engaging with your feedback requests, this could indicate underlying issues. QDS's customer satisfaction software keeps you informed by alerting you to negative feedback, low scores, and unresponsive clients. Ultimately, investing in this software can be a game-changer for your business's customer relations strategy.
API Access
Has API
API Access
Has API
Integrations
Compass Wave
Service Autopilot
Pricing Details
$3 per month
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Efectio
Country
United States
Website
efectio.com/en/
Vendor Details
Company Name
Quality Driven Software
Country
United States
Website
qualitydrivensoftware.com
Product Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
