Hively Reviews

Hively Description

Use 'Smileys’ in your team's email signatures to make every email a feedback opportunity. You can also request feedback whenever you need it. Hively's smileys make it easy for customers to leave feedback. Hively allows you to collect feedback quickly and cheaply by adding the Hively snippet in your email signature or through direct feedback requests sent directly from Hively. Hively integrates seamlessly with all email clients, CRMs, and ticket tracking systems, including Outlook, Gmail, Yahoo, Zendesk, Desk and Helpscout. Hively allows you to measure what matters most. This gives you the tools to transform your feedback into a cohesive picture of your customer's needs as well as your team's performance. The Leaderboard allows you to quickly identify the top performers in your team. Our powerful reporting tool allows you to drill down into the details. Benchmarks are a measure of your overall performance. Notifications and email summaries keep you informed about all your feedback.