Alternatives to Omnistar Kbase

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management. Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels

Vialect has been helping companies to connect people, content and capabilities for over a decade. Noodle is an All-in-One platform that provides office staff & remote teams the ability to post ideas, create content, share schedules & have video calls all within a single secure site. On Premise and Cloud hosting available.

Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge. We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs. Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product. Is your team utilising Knowledge Centred Service (KCS)? Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be. It is based on user feedback and data analysis and serves as the backbone for user education.

User.com is a full-stack software for marketing automation. It allows you to communicate with customers and manage your relationships. User.com is one platform that offers many features. It provides you with robust tools for sales, marketing, and support. You can use the different features to communicate with your customers consistently across a variety channels such as email marketing, mobile push, SMS messaging and call centers. This will make every visitor happy. You can see every piece of data and measure it all with all activities organized in one place. This can be customized to show only the essential metrics you choose to make it easy to take action. Are you ready to try it? Register now for a free trial at User.com -

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

Talisma Knowledgebase empowers customer service staff by giving them instant access to critical information at the heart your operations. This will reduce operational costs, improve business efficiency, and grow your business. Talisma Knowledgebase allows service and support teams to continuously capture, create, refine and refine knowledge solutions as part their daily workflow. Once solutions are approved and uploaded to the knowledgebase they are immediately available for sharing across functional areas and multiple channels including email, chat, phone, and the Web. Users can easily tailor content delivery for different audiences by using content rules and branded templates for knowledge articles.

InstantKB is a simple but powerful help desk that helps busy businesses streamline, deliver great customer service, and reduce costs. You can deliver amazing customer service on every support channel quickly and easily. InstantKB combines all your inbound queries from email, live chat, phone and Facebook to give you a single view that helps customers. Customers can suggest answers from their knowledge base and create support tickets to reduce inbound. Customers can search your knowledge base articles, files attachments, and user comments quickly. InstantKB can be tailored to your corporate identity or web site by working with each customer. We'll get in touch with you if you buy an InstantKB cloud or on-premise license to discuss how we can help your design.

KnowledgeOwl is simple, intuitive, and clean. It takes the complexity out of building and maintaining knowledge bases for customers and employees. There are no distractions or complicated setups. KnowledgeOwl is a simple knowledge base software that can help improve customer satisfaction and knowledge retention. Our friendly support team is available to assist you if you need us. Customers love these features: - Full branding and theming control, plus private domain at all subscription levels WYSIWYG Editor and the ability to edit source HTML - Embeddable contextual widget to display your knowledge base content on your website or app Flexible Table of Contents organization, navigation Advanced Security and Restricted Access Options - All themes are mobile-responsive right out of the box - ElasticSearch-based searching functionality - Glossary with pop-over definitions and automatic highlighting

LabiKnow Knowledge Base will help you solve your customers' problems and questions 27/4. Provide outstanding customer service. The Knowledge base includes an online editor that allows you to create interactive content. You can add photos, videos, tutorials and call to action buttons. Highlight important parts and add code examples. Cross-platform on desktop and mobile devices, your customers can find answers to their questions, solutions to problems or contact you via ticket (email). Labiknow help center software allows you to personalize design to suit your brand preferences. Reduces customer support calls by up to 80% You don't have to answer frequently asked questions or copy and paste the same information into a chat ticket or chat. Your customers can help themselves. There is no need to set up complicated chatbot sequences. Users can easily search keywords and phrases using the help widget.

NotoWare is an organizational knowledge software that can be used to support and manage role-based training. It gives your business an interactive tool to help you develop, train, support, and maintain the knowledge required for your roles. NotoWare makes it easy to access the essential organizational knowledge necessary for business operations and provides staff with a quick performance support resource. Using NotoWare, managers/ subject-matter-experts can administer turnkey process changes by providing team members with a support resource. The process information is sent to the team and made available for training and support. NotoWare makes it easier to implement process changes in a shorter time frame. Support resource that makes it easy to access the most current process knowledge when you need it. Notifying and training employees about process changes Onboarding Learning on-the-job Cross-training

Re:amaze helps you build stronger relationships with customers. Re:amaze is a reliable web-based helpdesk that helps businesses support and engage customers through a variety communication channels. Built for high-scalability and robust features, Re:amaze offers a robust set which includes chat, email, and integrations for mobile and social media. Re:amaze also offers key functionalities such as automated workflows and conversation permalinks. They also offer shared inboxes and public help sites. Reporting, FAQs, and satisfaction surveys.

Knowledge Base Manager Pro is a web-based knowledge management software that supports and enhances organizational knowledge sharing, creation and storage, retrieval, transfer and application. Our knowledge management software solution will help you improve customer service, reduce customer support costs, assist staff in finding the right information faster, improve decision making, increase efficiency, and preserve business knowledge. You can call it form creator, form builder, or form generator. The Form Maker Pro is the most powerful web application to create beautiful and usable web forms. It's easy to create custom web forms and add them on your website using its intuitive interface. It's never been easier or faster.

Hosted knowledge base software for creating a private or public knowledge base. You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it. HelpSite offers you... Support site with FAQs and knowledge base. It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need. Smart contact form that automatically suggests articles as the user types. Users receive their questions faster and support agents are able to save time. An admin interface that is super easy to use to create knowledge base articles quickly and easily. Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.

You can improve your customer experience and reduce support costs by between 30% and 50%. Customers don't have to leave the page in order to receive smart, instant answers. AnswerDash AI predicts the needs of users and presents Q&A that's contextual to the page or personalized to them. Your customers can now get instant answers without having to submit a ticket or start a live chat. Based on user profile and webpage content, predict user queries.

You need targeted feedback. Our Forum allows you to create a place for customers to interact openly and productively with you and each others in a structured way. This will increase customer engagement, improve your processes, and enhance brand recognition, according to our statistics. Convert customer conversations into tickets to keep track. All incoming emails can be converted into tickets. Prioritize, categorize, and assign the emails to the right people. To share your knowledge and help with repetitive problems, save your workarounds and best practice into your Treasure Box. Your support team can reduce the time it takes to respond and become more efficient. Every customer deserves your attention. Live Chat allows you to be at the right place at exactly the right time. Start a conversation with people who need your assistance and let them become your loyal customers.

All the tools you need for a successful online company. All-in-one software that is easy to use for chat bots, email marketing and marketing automation. Gist's all in one platform means you don't have to purchase multiple subscriptions. Your team won't have to switch between multiple tools in order to understand your customers. Chatbots, forms, and automated meeting scheduling allow you to automatically qualify more leads and close more deals. Complete email marketing campaigns can be scaled to grow traffic, convert more visitors, retain customers, and increase conversions. Customers can be assisted in real time with an automated, collaborative inbox and self-service support. You can replace 8+ tools and keep all your products, customers, emails subscribers, and data in one location.

PHPKB is a KNOWLEDGE MANAGEMENT SOFTWARE. IT enables organizations to locate, capture and share information SEAMLESSLY with customers, employees, and other stakeholders. PHPKB knowledge management software improves staff efficiency and customer satisfaction. It offers unique features such as LDAP support and open-source code. There are multiple admin levels. You can also create web-based content, manage documents, and version. This software makes it easy to publish, share, and collaborate on knowledge. PHPKB offers a world-class authoring experience that can be customized to suit the needs of small- to large-scale businesses. It is the fastest and most efficient way to share and manage knowledge base content. It can be used to share knowledge, manage white papers, user manuals and business processes, as well as publish and manage articles, whitepapers, whitepapers, user manuals, FAQs, APIs and other information.

Traditional knowledge management systems suffer from either too little or too much information. According to IDC, 36% time spent by consultants searching for information is wasted. Many organizations are now struggling to find new ways to empower support staff to solve problems consistently. How can you ensure consistent service and compliance in all the regions you serve? The answer is to equip your support staff with a next generation knowledge solution. Sutherland SmartLeap™, HelpTree was designed with live customer interaction in view. It makes it easy for support staff to create and maintain current knowledge. It seamlessly integrates into enterprise systems, ensuring a simple user experience for both content creators and consumers. It allows for faster content creation with minimal training. You can connect with multiple data sources and use machine learning-based searches. Simple UX & UI for enterprise integration to facilitate richer conversations

Support Hero can help you create an internal system for Knowledge Management, or a simple FAQ for customers. Support Hero empowers your staff with a sophisticated playbook and provides unparalleled support to customers. Support Hero provides an easy-to-use and elegant Knowledge Management Solution. Support Hero comes with a complete knowledge base portal right out of the box. The portal and embeddable widget share the same content so there is no need to update in 2 places. The look and feel of the portal and widget can be customized to work on your own domain. The Support Hero widget can be embedded into your website or web app. It can be customized and shares the same content as the knowledge base portal. Our contextual content feature allows you to find the best articles based upon the page that the user has accessed. The widget is embedded using a simple javascript snippet.

A great knowledge base begins with a great tool. Build a help center that is efficient in minutes and not months. Quickly setting up a knowledge base for customers allows you to provide preemptive support. This frees your team from handling critical cases and increases customer satisfaction. Manage multiple help centers using one dashboard. Find out how to create a help centre the easiest way possible. Focus on writing quality articles, rather than worrying about their layout. Content can be diverse, such as images, videos, audio files, and files. Link to other articles within your help center without leaving the editor. Automatically receive suggestions from your help centre, tailored to the current page and behavior of the user. The widget allows customers to link and open content from the help center without having to leave their current page. Maintain and organize FAQs within your help center to display easily on your website. This replaces static FAQs that are hard to update.

BetterDocs, a comprehensive documentation plugin and knowledge base for WordPress is designed to improve the user experience and reduce support requests. This plugin allows users create and organize documentation in a visually pleasing manner, making it easy for visitors to find the information they need. BetterDocs has a self-service option that allows users to find answers quickly and reduces the need for support staff. BetterDocs's ready-made templates are a notable feature. They allow for rapid and effective creations of WordPress documentation websites. The plugin offers extensive customization options that allow users to easily adjust the layout of their site to suit their brand's needs and style. BetterDocs allows you to manage documentation in a more streamlined, visually appealing way.

Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Our learning management system Includes everything you need to create, present, manage, track, and improve highly-engaging and personalized educational experiences at scale, with support for robust all content types, built-in gamification features, support for high- and low-stakes certifications, conformance with accessibility standards, and powerful API and out-of-the-box integrations. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution.

Companies are finding it increasingly challenging to combine consumer wants and their own aims as customer demands develop. This is not beneficial for businesses nor for their customers. Customers who do not receive prompt replies will not return to your organization. Furthermore, clients are increasingly demanding individualized services these days. Personalization is fast becoming the absolute minimum of customer expectations. Aside from that, support agents are frequently bombarded with repeated questions, detracting them from answering critical inquiries. Support managers are constantly on the lookout for new ideas and approaches to implement in the support department. Manual jobs and disorganized workflows simply add to the never-ending list of issues. We solved the ticketing problem and made life simpler for support managers by developing DeskXpand. DeskXpand is omnichannel helpdesk software designed for small to large organizations. It enables organizations to provide rapid resolutions to their consumers, streamlines assistance, and aids in the development of a customer-focused culture. It connects to your company's CRM software and allows you to handle customer care from a single interface.

PaceKB provides a powerful knowledge-base solution that allows for 24/7/365 support as well as internal collaboration in your business. We offer two main knowledge base solutions: Protected Knowledge Base for internal teams or customer-protected websites, and Customer-facing Knowledge Base Solutions. Our solutions are easy to manage and affordable. We offer features like advanced white-labeling support to customize your knowledge base, and AI tools that make content management more efficient.

inSided is the most popular Community Platform for Customer Success and Support. Our Community, Knowledge Base and In-Product Support products can help you reduce churn, deflect calls, and build better products.

Cleverly is your super agent. It assists with real-time triage, intelligent automation, manages knowledge bases, and provides friendly customer service. Intelligently classify, prioritize, and route tickets based upon customer intents. This is possible with the help of over 100 labels. 90% accuracy in ticket classification You can classify in one language, and use that to leverage classification across 12+ languages. Your internal procedures, macros, and FAQs database should be kept up-to-date and accurate. Recognize knowledge gaps and increase knowledge coverage rates. Automating common queries can reduce manual work by reducing deflection rates of 20% to 60%. Agent productivity can be increased by providing the right information at the right moment. The AI and pre-trained models provide a 20% reduction in deflection rates with minimal setup. Integration with your CRM or help-desk is seamless. Dynamic forms that automatically collect the relevant information.

Our cloud-hosted, software-as-a-service Agent Success Platform is specifically designed for enterprise-scale Customer Support teams--enabling agents to help customers across languages and channels. ChatLingual was designed to be intuitive and user-friendly so agents can spend less time navigating the software and more time providing exceptional customer service. ChatLingual allows support agents to communicate with customers in any language they choose, and it does so instantly. ChatLingual can seamlessly translate the translations so that English-speaking agents can support customers in Russian, Arabic and Portuguese. ChatLingual's flexible design allows you to integrate with existing systems such as CRMs, ticketing platforms and chatbots. ChatLingual integrations take hours to complete, as opposed the weeks or months required by older enterprise platforms.

All-in-one, highly customizable customer support and feedback software available in SaaS or on-Premise. - Community Feedback Software This tool helps you collect, organize, and manage your feedback and feature requests. Smart voting and commenting systems provide insights that can be used to create product development roadmaps. Analytics and Insightful Reports help you to assess the efficiency of your support team and analyze customers' experiences. -Help Desk for Ticketing The feature-rich ticketing system provides a way to manage tickets using customizable statuses and tasks, private notes, comments and reports, as well as Kanban Boards. Smart system automation and notification rules can help reduce the workload for your support team and save money.

Enterprise knowledge management software for better service. AI-powered knowledge management software improves agent-based and self service support. A knowledge-sharing culture will improve customer service. Spread the power and knowledge within your organization. Every member of your company should have access to a central repository that allows them to share and retrieve support information. A multi-channel user experience that is meaningful and engaging. Combining AI-enabled searches, user-friendly interfaces and gamification to deliver the best customer experience. Engage customers by keeping your knowledge bases current and complete. Interactive dashboards provide insight into the health of your knowledge and provide information about knowledge base effectiveness, adoption, and usage.

Twig semantically analyses your documentation, knowledge bases, support tickets, and past support tickets. Reduce costs by 30% and answer complex customer questions. AI models are trained using publicly available data. You can increase productivity and decrease variance in support quality. Twig is an AI layer which works on top your existing customer support applications. Twig improves customer service by allowing support agents to respond faster and more effectively to customers. To make every support agent a star, we use the most recent AI. AI scans all documentation, knowledge bases, support tickets, and other documents to recommend a response. Citations let you know that the response was accurate and increase trust. AI learns from agents to improve its performance. Every CX organization must improve agent productivity and maintain high-quality CSAT. Higher standards for response quality. Agents are able to spot potential risks in their responses.

In just 2 minutes, turn your knowledge base into AI chat. You will need to provide links to your knowledgebase. That's it! You are now ready! Fini allows you to have an AI agent available 24/7, ready to answer customers' questions. All without the need for code, Intercom, Search and Slack can be integrated with Discord, Search, Slack, Slack, and Slack. Interactive chat that you can manage 24/7, using your knowledge base. This will help you engage and retain more users. You can easily add a link from your knowledge base to get an interactive Q&A chat. Your customers will get instant answers 24/7 for all their questions. This creates a magical experience that makes them happy. Fini AI allows you to customize every aspect of your personal agent, from tone to character to the questions you want it answer. Customers are automatically routed to a human when they don't know the answer or for pre-configured topics.

Smart Knowledge Base for your agents and customers. Your LiveChat agents can also help website visitors. The Internal Widget allows you to easily access the knowledge of your team right from your LiveChat app. The public Help Center offers 24/7 support for customers via the website. A mobile-friendly, customized Help Center allows you to scale your support. Customers can search for answers on their own. Our AI will suggest articles that can be added to the chat to answer customers' questions. Just click and you're done. In minutes, you can create a public Help Center and allow customers to find answers to common questions on any device. LiveChat can connect with agents to provide them with help resources while they chat with customers. We can suggest relevant articles based upon the customer's question to speed up communication. Use customer feedback to fill in the gaps in your content. Google Analytics included.

ProProfs Knowledge Base software is a knowledge management tool that creates highly-searchable online FAQs to improve customer service and reduce ticketing. ProProfs allows you to centralize all your files, documents, and how-to articles so they are accessible across all devices and platforms. Organizations can easily share vital information to support their sales, customer service, and support teams. It's also a great way to introduce new employees to company procedures during onboarding. ProProfs Knowledge Base increases productivity by making it simple for customers and employees to find what they are looking for wherever and whenever they need it. ProProfs Knowledge Base Software eliminates the need for repeating the same questions.

Use a private ChatGPT support platform to maximize the potential of your content. Korra revolutionizes how customers access support. It uses advanced NLP to understand complicated queries and delivers context-aware results that are sourced exclusively from your content. Customers can expect accurate answers that are highlighted or time-stamped in the results. Experience a more intelligent, efficient, and constantly improving AI knowledgebase that keeps up with the ever-changing needs of your organization. Create your automated, confidential AI Knowledge Base in seconds. Korra can handle all file types including video and learns only from the files you share. Create, brand and launch your AI Chat Support experience in seconds. Korra can be accessed from any device and at any time with 3 powerful deployment options. Search results are displayed in a traditional knowledge base style with a dedicated URL for support.

Ask any question in natural language and receive a concise ChatGPT answer. No more time-consuming keyword searching across multiple sources, or skimming through long articles. ASK's tagless AI technology analyzes communications from customers, revealing their voice in a single sentence that shows you where to focus. We use best-in class security practices to protect your data and ensure it is in line with privacy policies. You'll be up and running within hours. No tagging, no ontologies, no content mapping. Our AI handles everything. We integrate with communication platforms, workspaces, project-management platforms, customer ticketing, knowledge bases, and more. We've got your back, no matter what you use.

Knowledge Management leads to better customer services. Improve First Call Resolution and speed up customer service calls. You can access the latest issues via live updates. Call Scripting helps you navigate transactions. Unlock the potential value of your Enterprise's expertise. Collaborate with experts in your field. Facilitate collaboration. SMART analytics allows you to optimize and track your knowledge processes. LearnLode is a SaaS platform that can be self-deployed. Your team leader or Operations Manager can easily create and manage all resources. This allows you to quickly get started with no setup or integration fees. Effective Knowledge Management is essential for improving customer service in your call centre. Give your agents access to our powerful knowledge base, decision support tools, and empower them to deliver outstanding results.

Capacity, powered by artificial Intelligence, is the first Work Automation Platform in the world. It automates support for customers and employees. Capacity AI continually learns from your organization and the interactions within your company to automate your helpdesk processes and decisions in real-time. Key Benefits: Reduce costs and increase revenue. A new helpdesk allows you to easily move from tier-0 support to tier-1, reducing the time and money spent answering repetitive queries. Employee engagement can be increased Employees are overwhelmed by emails, phone calls and tickets. Give your team instant access to centralized knowledge so that your support team can concentrate on strategic goals or tasks that require higher-level thinking. Customer satisfaction can be improved Customers have many questions. Customers have many questions. Give them the experience they want with instant answers 24 hours a day.

Heroic KB allows you to create a beautiful, searchable knowledgebase in just minutes. Instant search, article analytics and user feedback, as well as email reports, are all available. Heroic Knowledge Base is a knowledge base that has been curated for you and your users. Our knowledge base has a modern design which will style your articles to make them look professional, without the need for design skills. You need to customize it. You'll find a variety of customizable options that will reflect your brand. You can easily find the answers you need with powerful search and category organization. Heroic KB provides instant answers to customers. They will appreciate the fact that they don't have to wait for you or your team to respond. Not all visitors know what they are looking for. Instant search at Heroic KB suggests suggestions as you type.

Galisto helps you to reduce unnecessary and time-consuming tasks, which are often caused by a large number user applications. Galisto takes away the technical details and gives you an intuitive user interface that allows you to run your daily business efficiently. Your employees are your most valuable resource. They are the ones who make your company unique. How can you support your employees so that they can share their knowledge with others efficiently? Galisto®, supports you on your journey to a knowledge-based business! Our products and services will help you become a knowledge-based organization that shares the best resources with its employees. You can start with a basic set of functions or have specific requirements. Galisto®, has the right answers. Your employees. Your employees are the most valuable resource in your business.

Discover, Organize and Provide Enterprise Knowledge on Demand. Our APIs allow you to connect to existing systems to create a custom solution to collect, curate, and re-use knowledge from conversations. You can either use our SDKs and APIs or hire a developer to help build a solution. Talk to us about your idea. iEngage.ai powers FreshENGAGE, a marketplace app for Freshdesk. You can see how knowledge from resolved tickets is shared between support agents when similar issues recur. This saves the agent's valuable time and ensures that customers have a great experience. ARIV.AI - We have used the iEngage.ai platform for building a knowledgebot for common collaboration tools such as Slack and MS Teams. Ariv is a tool that helps users find answers, keep track of the flood of messages, and earn karma. For other uses, see what we have built on top iEngage.ai. iEngage.ai integrates seamlessly with your existing technology stack. Talk to us about the use case.

Automating communications can convert visitors into customers. Automate the process and let the bots engage customers with context-based messages. Self-service is a way to empower customers. KB tutorials, step by step guides, advisory bots, and real-time chat can reduce customer service costs. Every visitor should be a repeat customer. Engage bots, knowledge base, chat on-demand, and knowledge base create a great customer experience. You can quickly resolve customer issues with full-featured task managing. Your team will find everything easily and keep it organized. Real collaboration in real-time. Automate interactions with your website visitors. Your website visitors can access on-demand content. Promote your product via targeted engagements. Inform website visitors about your products and services. Your clients can benefit from content management services. Your client's lead generation is enhanced. Improve conversion rate via targeted engagements.

Opentute is a cloud-based mobile app for learning that businesses can use. Our user-friendly Learning Management System allows you to create and share online courses with your clients and staff in just minutes. Your eLearning portal can be customized with Newsfeed, instant messages, chats, groups, channels, eMail broadcasts and, most importantly, engaging online courses. The App and Desktop versions of the app offer SCORM modules, videos, slides and quizzes. Opentute integrates with Google, LinkedIn and Facebook, Stripe. Survey Monkey, Arlo, Zapier, Stripe, Survey Monkey, Arlo, and Stripe.

Support your employees so they can support customers. Our omnichannel solution gives your team access to a unified system that is user-friendly to provide the best customer experience. Panviva helps you reduce repetitive work, encourages team collaboration, and streamlines your company's knowledge. Panviva helps you to consolidate all of your organization's knowledge, empowering your team to achieve customer success. Regardless of whether you are the first employee or the 100th, everyone has the exact same information. Our system allows you layer, share, and collaborate on content from any device. Your team is equipped with the necessary tools and resources to perform their jobs. They are also notified when any updates are made. Traditional employee onboarding required classroom training and the reading of outdated manuals. Panviva gives your new starters all the information they need, without ever needing any assistance.

Participate's collaboration platform is trusted by non-profits, education organisations, and institutions around the globe. It provides everything you need to empower members and drive impact, as well as the support and tools that will help you grow. It can be difficult to lead effective learning initiatives in an organization. It can be difficult to inspire others to take the initiative. Our social learning framework creates an environment where all learners can work together to build a dynamic knowledge base. It can be difficult to reimagine traditional learning management processes. Our expert team of instructional designers and community facilitators, as well as business development specialists, are here to help you every step of your way.

Site search should work for you. Our solution combines simple setup and out-of the-box functionality with the ability for you to have full control over your search results. Get started today with high-quality site search to scale up your business. Cludo is a user-friendly product that can be used by marketers and webmasters alike. With valuable tools and features like autocomplete, intelligent 404 pages, time-sensitive banners, and more, Cludo puts you in control of your site search solution. You deserve more than just fulfilling your searches. Cludo provides an easy-to-understand dashboard with comprehensive analytics. You can increase conversions and site time by making content decisions based upon what users are actually searching.

Docuo is a platform for tool documentation. It is a SaaS-based platform that allows you to create a great knowledge base for internal and external users (public or closed knowledge bases). It can elevate your team's capability with one powerful document tool. Eliminate fragmented workflows, consolidate tasks, and boost efficiency. Docuo has many benefits: --AI-Assisted Writer: Docuo Copilot automates the documentation writing process so that developers can concentrate on coding and not writing. Cross-Team Collaboration: Facilitate seamless collaboration between your developers and technical writers to create stellar documentation. --Easy to use Editor: Intuitively insert images, videos, codes and more. Content can be rearranged easily with blocks that are customizable. --Hassle Free Doc Management: Centralize documents for all products to enable effortless version control. Docuo optimizes sites for responsiveness, mobile friendliness, and SEO

Everything is available immediately. BlueSpice, the enterprise distribution of MediaWiki's famous Wikipedia software MediaWiki, makes it easier to update knowledge. BlueSpice works as a wiki and meets the most stringent requirements. It is simple and straightforward to use. Make your administrator's life easier by adding user-friendly extensions for MediaWiki. A beautiful design is included! BlueSpice free is a free version that can be used by businesses as an entry-level solution. It adds a functional value to wiki administrators and users. BlueSpice pro, the business-critical solution, offers comprehensive functionality, an increasing number of extensions and long-term support. Updates and patches are also available.

Experts and moderators love the PLATO software SCIO™. PLATO e1ns, a web-based software, is recommended for easy handling by all members of the engineering department. It includes the most important SCIO™ functions. PLATO e1ns allows for optimal product development process (PDP) design. PLATO has created e1ns to help in the early stages. You lay the foundation for cost- and risk-avoiding. SCIO™,-FMEA's database technology fulfills the requirements for knowledge management, multi-user capability, and foreign language support. SCIO™,-Matrix is a fast method for system analysis. It's used to convert customer requirements into product functionality through optimal implementation. Complete documentation and planning of each step. Securely stored and available for retrieval in SCIO™.

SICURA has been developed by noHold for more than 20 years. The platform's patented technology allows non-programmers to create and maintain it without the assistance of engineers. Our Platform gathers interactions from end users to identify trends and patterns that can help you improve marketing, sales, and customer service strategies. This platform is only as valuable as the information we get from customers. Our Virtual Assistants help you start a conversation with your customers. End users can interact with our AI Platform through the Virtual Assistant. This platform can help them identify solutions and complete actions, such as submitting forms. A Virtual Assistant link was added to an Online Educational Institution's learning system. This led to a 46% decrease in support tickets per quarter. The Virtual Assistant was installed on the phone system of a Government Agency, which reduced the time it took to escalate to a live agent by 52%.

Malcolm! This is a collection of web-based tools that allow you to interact with your users. Transform repetitive tasks and procedures into Workflows. You can create anything, from a simple form to a multi-step customer journey. You can either start from scratch or choose one of our pre-configured templates. Teach Malcolm! Teach Malcolm! You can also have your answers rated by users to help you improve your content. We make it easy to display content from Malcolm if you already have a website and/or app. There are many options for embed, widget, overlay, plugin and plugin options. If you don't own a website, or you would like to create a dedicated area within Malcolm for your content! Our hosted Hub is a great choice. Connect Malcolm! Connect Malcolm! Webhooks allow you to integrate with your own systems.