PaceKB Description
PaceKB provides a powerful knowledge-base solution that allows for 24/7/365 support as well as internal collaboration in your business. We offer two main knowledge base solutions: Protected Knowledge Base for internal teams or customer-protected websites, and Customer-facing Knowledge Base Solutions.
Our solutions are easy to manage and affordable. We offer features like advanced white-labeling support to customize your knowledge base, and AI tools that make content management more efficient.
PaceKB Alternatives
GreenOrbit
GreenOrbit has been in the intranet software industry for more than 20 years and has worked with many IT departments on successful intranet projects of all sizes.
- Our out-of-the-box intranet software is quickly deployed.
- Once deployed (either in the cloud or on-premise), GreenOrbit is easy to manage and requires minimal input from the IT department, which in most cases can be outsourced to other departments for day-to-day management.
- GreenOrbit is easy to use - in fact, it is used by over one hundred customers and more than 380,000 users.
- It provides a centralized location for communication and document management, forms and workflows, and many other features.
- Most importantly, GreenOrbit is secure.
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Jinbox
Jinbox helps financial institutions and solution providers optimize and automate sales, procurement, and innovation processes. Jinbox Knowledge Management Platform allows you to extract knowledge from sales data, present it at the right time, and reuse the generated knowledge base in order to accelerate your next sales cycle. Jinbox Knowledge Management is a one-stop solution that enables sales staff to streamline their processes and build a company's knowledge base. It taps into the enterprise data lake and transforms data into knowledge using AI algorithms. To efficiently answer client queries, mobilize your internal resources and data. Automate the creation of a structured knowledge base. Empower is a tablet app and a digital platform that uses an innovative approach to generate urban layout scenarios based on residents.
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Sutherland SmartLeap HelpTree
Traditional knowledge management systems suffer from either too little or too much information. According to IDC, 36% time spent by consultants searching for information is wasted. Many organizations are now struggling to find new ways to empower support staff to solve problems consistently. How can you ensure consistent service and compliance in all the regions you serve? The answer is to equip your support staff with a next generation knowledge solution. Sutherland SmartLeap™, HelpTree was designed with live customer interaction in view. It makes it easy for support staff to create and maintain current knowledge. It seamlessly integrates into enterprise systems, ensuring a simple user experience for both content creators and consumers. It allows for faster content creation with minimal training. You can connect with multiple data sources and use machine learning-based searches. Simple UX & UI for enterprise integration to facilitate richer conversations
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Universal Knowledge
Universal Knowledge from KPS offers comprehensive content capture, search and collaboration capabilities. This allows internal employees and customers to significantly increase their productivity.
Powerful search, advanced content creation, and moderation processes are combined with high levels of insight to ensure that your knowledge can be centrally managed with minimal administrative overhead.
KPS Universal Knowledge can be used standalone as a Knowledge Management platform by creating and managing all content within the KM platform or alternatively Universal Knowledge can be integrated with existing applications and also leverage existing content managed outside of the knowledge base.
KPS Universal Knowledge is linked to your existing systems via a comprehensive set of APIs. This makes it possible to have information at your fingertips, without opening a separate application. You can save time and ensure adoption by embedding our knowledge management product in your third-party applications. Customers also benefit because they get the right answers quicker. You both improve customer experience and reduce operational expenses.
Available in both SaaS hosted and On Premise deployment models.
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Pricing
Pricing Starts At:
$20/user/month
Free Version:
Yes
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
PaceKB
Year Founded:
2023
Headquarters:
United Kingdom
Website:
www.pacekb.com
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
24/7 Live Support
Online
PaceKB Features and Options
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