SICURA Description
SICURA has been developed by noHold for more than 20 years. The platform's patented technology allows non-programmers to create and maintain it without the assistance of engineers. Our Platform gathers interactions from end users to identify trends and patterns that can help you improve marketing, sales, and customer service strategies. This platform is only as valuable as the information we get from customers. Our Virtual Assistants help you start a conversation with your customers. End users can interact with our AI Platform through the Virtual Assistant. This platform can help them identify solutions and complete actions, such as submitting forms. A Virtual Assistant link was added to an Online Educational Institution's learning system. This led to a 46% decrease in support tickets per quarter. The Virtual Assistant was installed on the phone system of a Government Agency, which reduced the time it took to escalate to a live agent by 52%.
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Integrations
No Integrations at this time
Company Details
Company:
noHold
Headquarters:
United States
Website:
www.nohold.com
Media
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Product Details
Platforms
SaaS
SICURA Features and Options
Knowledge Management Software
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
SICURA User Reviews
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