HelpSite Description

Hosted knowledge base software for creating a private or public knowledge base.

You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it.

HelpSite offers you...

Support site with FAQs and knowledge base.
It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need.

Smart contact form that automatically suggests articles as the user types.
Users receive their questions faster and support agents are able to save time.

An admin interface that is super easy to use to create knowledge base articles quickly and easily.
Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.

Pricing

Pricing Starts At:
$14.99/month
Pricing Information:
We offer a Free version and paid versions at $14.99/month and $49.99/month, as well as custom Enterprise pricing. Paid monthly or annual discounts available.
Free Version:
Yes
Free Trial:
Yes

Integrations

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Company Details

Company:
HelpSite
Year Founded:
2014
Headquarters:
United States
Website:
helpsite.com
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Media

Dashboard

Dashboard

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

HelpSite Features and Options

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

CRM Software

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

HelpSite Lists

FAQ