Malcolm! Description

Malcolm! This is a collection of web-based tools that allow you to interact with your users.

Transform repetitive tasks and procedures into Workflows. You can create anything, from a simple form to a multi-step customer journey. You can either start from scratch or choose one of our pre-configured templates.

Teach Malcolm! Teach Malcolm! You can also have your answers rated by users to help you improve your content.

We make it easy to display content from Malcolm if you already have a website and/or app. There are many options for embed, widget, overlay, plugin and plugin options.

If you don't own a website, or you would like to create a dedicated area within Malcolm for your content! Our hosted Hub is a great choice.

Connect Malcolm! Connect Malcolm! Webhooks allow you to integrate with your own systems.

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Innovative businesses need a modern client portal. Clients can log in to your website to send messages, sign documents, make payments, and share files. One app for everything you need to run a virtual company, including billing, file sharing and eSignatures, messaging and intake forms. Portal allows you to define exactly what your clients see. Portal can be hosted on your domain. Every pixel will look consistent with your brand. Use our website builder or connect to an existing marketing website to create a page that is optimized for professional services. Your client portal can now include secure file-sharing or eSignatures. Replaces Google Drive and Dropbox, ShareFile, DocuSign, and ShareFile Add the billing module in your portal. Clients will enjoy a customized payment experience. Replaces FreshBooks and Bill.com Add the intake forms module into your client portal. The client intake process can be simplified. Microsoft Forms and Formstack are now obsolete
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Pricing

Pricing Starts At:
£30.00/month
Pricing Information:
Please look at pricing on our website for more details
Free Trial:
Yes

Integrations

View Integrations

Reviews - 1 Verified Review

Total
ease
features
design
support
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Company Details

Company:
Acknowledgement
Year Founded:
2003
Headquarters:
United Kingdom
Website:
malcolm.app
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Media

Hub

Hub

Hub FAQ Knowledge Base Embeds, Widgets, Overlays and Plugins Control Panel Full look and feel control Workflows (forms / user journeys)
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online

Malcolm! Features and Options

Knowledge Management Software

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Forms Automation Software

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Portal Software

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Online Form Builders

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

Malcolm! Lists

FAQ

Malcolm! User Reviews

Write a Review
  • Name: Ramesh S.
    Job Title: Senior Technical Support
    Length of product use: Free Trial
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Useful Knowledge-base Structure

    Date: Jul 07 2020

    Summary: Malcolm's platform is to build a knowledge base and FAQs for online sites. We used this web-based platform to add an automated answer for users in the FAQ section. It's a great platform to interact with users.

    Positive: #1- Malcolm is easy to use, web-based platform.
    #2- Forms, site wizards and surveys are easy to add.
    #3- Easy to interact with users.
    #4- supports the designed FAQ section for users to get their questions answered.

    Negative: #1- We had a positive response from users. No cons.

    Read More...
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