Re:amaze Description
Re:amaze helps you build stronger relationships with customers. Re:amaze is a reliable web-based helpdesk that helps businesses support and engage customers through a variety communication channels. Built for high-scalability and robust features, Re:amaze offers a robust set which includes chat, email, and integrations for mobile and social media. Re:amaze also offers key functionalities such as automated workflows and conversation permalinks. They also offer shared inboxes and public help sites. Reporting, FAQs, and satisfaction surveys.
Pricing
Pricing Starts At:
$20.00/month/user
Pricing Information:
Basic plan: $20 per user, per month; Plus plan: $40 per user per month
Free Trial:
Yes
Integrations
Company Details
Company:
Reamaze
Year Founded:
2012
Headquarters:
United States
Website:
www.reamaze.com
Media
Reamaze-AllConversations
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In this playbook, you’ll learn…
- How engineering teams use real-time customer data to achieve business goals.
- How to elevate your business to a new level of engineering efficiency with AI.
- Strategies used by engineering teams at Instacart, Staples Canada, Televisa Univision, CrossFit, and ClearScore to improve KPIs and drive efficiencies.
- How engineering teams use real-time customer data to achieve business goals.
- How to elevate your business to a new level of engineering efficiency with AI.
- Strategies used by engineering teams at Instacart, Staples Canada, Televisa Univision, CrossFit, and ClearScore to improve KPIs and drive efficiencies.
Product Details
Platforms
SaaS
Windows
Mac
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online
Re:amaze Features and Options
Knowledge Management Software
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Live Chat Software
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking