Best Librestream Alternatives in 2025
Find the top alternatives to Librestream currently available. Compare ratings, reviews, pricing, and features of Librestream alternatives in 2025. Slashdot lists the best Librestream alternatives on the market that offer competing products that are similar to Librestream. Sort through Librestream alternatives below to make the best choice for your needs
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TeamViewer
TeamViewer
$24.90 per month 121 RatingsTeamViewer, a popular remote support and access software, allows users to remotely connect and control computers or devices from anywhere on the planet. It is widely used to troubleshoot technical issues, manage IT services, and provide customer support. The software supports secure file sharing, real time collaboration, and remote desktop accessibility across multiple platforms, including Windows MacOS Linux iOS and Android. TeamViewer has a number of security features, including end-to-end encrypted connections and two-factor authentication. This ensures a safe and reliable remote connection. Individuals, IT professionals and large organisations use it to boost productivity, provide remote support and manage devices efficiently. -
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VSight Remote
VSight
2 RatingsVSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents. -
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Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.
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Augmentir
Augmentir
Augmentir™, the only AI-Powered Connected Worker Platform for Industrial Companies, is now available. Augmentir is unique in that it combines enterprise augmented reality with artificial intelligence and/or machine learning (AI/ML). This allows frontline workers to perform their jobs with greater quality and increased productivity, while also driving continuous improvement throughout the organization. Augmentir can be used to intelligently guide and support frontline workers in many industrial use cases, from the shop floor to the field. -
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VSight Workflow
VSight
starting from €30/month/ user VSight Workflow, a powerful digital tool, is designed to drive digital change in industries like manufacturing, energy and logistics. It supports Industry 4.0 by replacing traditional Standard Operating Procedures with digital workflows. It is designed for connected workers such as operators, technicians, or quality inspectors. It helps streamline processes such as 5S, Kaizen and Lean management. QR code scanning, visual artificial intelligence, and conditional logical logic are features that enhance efficiency while supporting digital work instruction, improving compliance, reducing mistakes, and boosting productivity in production lines and field operations. -
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SightCall
SightCall
At SightCall, we believe the more you see, the better you serve. See more, solve faster, serve better. SightCall enables you to deliver instant service through enriched video so you can guarantee remarkable customer experiences every time. SightCall enables your agents and technicians to solve customer problems faster through remote, guided interaction. By sharing live video enriched with augmented content, you can ensure remarkable customer experiences every time. Trust a platform built on a secure global network that works when and where you need it. -
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Help Lightning
Help Lightning
$75,000 per year 1 RatingHelp Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today. -
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Vectary
Vectary
$12 per user per monthVectary is an accessible 3D and Augmented reality design platform. All you need is a browser and no downloads. Create immersive experiences for the real-world. Vectary Web AR allows you to publish 3D and Augmented Reality content on any website. Vectary Web AR transforms your imported model with high-quality and free materials, environments, and lightning setups. Access hundreds of high-quality materials that are carefully selected to enhance your 3D content in AR. Vectary will do the heavy lifting in reliability and performance optimization so that every device has a smooth experience. Web AR bakes physical-accurate shadows and materials to give you more immersion and realism. Vectary supports the import of 3D files from any major tool-chains, including CAD modeling, 3D scanning and polygon. The free version supports more than 60 file formats. Additional CAD packages are available for specific files such as Catia, Solidworks and Pro Engineer. -
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Plutomen Connect
Plutomen Technologies
Plutomen Connect allows frontline workers to easily transfer knowledge across your operations. It also makes it easy to solve problems remotely using HD video streaming. Experts can connect remotely in one click to diagnose technical issues and resolve them immediately. Plutomen Connect, paired with smart glasses like RealWear, enhances remote assistance experience for frontliners. They can collaborate remotely and diagnose problems with both their hands. Real-time visual guidance for daily MRO via AR annotations on images and video recordings, an encrypted chat module, intelligent analysis, an admin dashboard - complete digitalized self help manuals and workflows that match company's SOPs. The solution can be seamlessly integrated with various industry-grade smart glasses. It can also be accessed from browsers on smart android phones, iPhones, iPads, and tablets. -
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Glartek
Glartek
Glartek is a no-code Augmented & Connected Worker platform that allows to manage, organize, and facilitate the daily work of frontline workers in the manufacturing, and asset-intensive industries. Through digitised processes, organized workflows, 2D mobility, and augmented reality step-by-step guidance, frontline workers will be able to perform their operations in the best way, increasing their skills, efficiency, safety, and productivity. Improve Team and Task Management, Digital Work Instruction, Monitoring, Reports and Analytics, Training & Skills Management, Knowledge Management and more. ADD-ONS AVAILABLE: - Visual Remote Assistance - AI / Machine Learning - IoT - Enterprise - 3D Models - Connected Glasses -
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Atheer
Atheer
Your front line employees make up 80% of your workforce. However, technology providers have largely ignored them. This is what we aim to change. Atheer, a fully integrated Front Line Worker Platform, intelligently connects front-line teams to the support they need to do their best work safely and effectively. Atheer allows industrial leaders around the globe to reimagine how they assist their front line workers, wherever they may be. Your users can help themselves with context knowledge, documentation, resources, and training. Build, deploy & optimize visual work assistance. Work instructions, inspections checklists, guides, SOPs and jobs. Remote assistance is possible with powerful AR-enabled video sessions. Secure. Global. All devices. -
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TeamViewer Frontline
TeamViewer
TeamViewer Frontline is an enterprise productivity platform with fully integrated industrial AR solutions. Frontline uses the power of smart glasses and mobile devices to help your on-site staff work efficiently: With our solutions, your workforce can visualize data, receive step-by-step instructions, solve specific issues, or get help from an expert, all while keeping their hands free. Frontline is about connecting your workforce with the information and expertise they need to do their job right. -
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CareAR
CareAR, Inc.
CareAR is a platform for augmented reality that helps businesses improve customer service. CareAR helps resolve issues faster by providing remote visual assistance and self-guided directions. Benefits: Remote AR assistance can help you resolve issues faster Visual guidance increases first-time fix rates Self-service options reduce dispatches Remote expert access improves knowledge transfer Customer satisfaction and loyalty increased Reduce travel to reduce carbon footprint CareAR products CareAR Assist: Real-time collaboration to solve remote problems. CareAR Instruct: Provides step by step instructions for self service. CareAR Experience: Allows companies to create interactive AR guides quickly. -
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Vuforia
PTC
Vuforia offers a comprehensive and scalable enterprise AR platform. We have a wide range of solutions that can be tailored to meet every customer's business needs. Vuforia offers the most advanced, efficient and cost-effective AR content development solutions for industrial enterprises to address workforce challenges and achieve business goals. Vuforia's Augmented Reality Solutions have many practical applications. Understanding where you will get the best ROI is key to determining where to start. These use cases are easy to adopt, have clear returns, provide tangible benefits, and offer a roadmap for scaling up. Industrial AR can be used to increase workforce productivity, efficiency, and customer satisfaction by providing step-by-step, real-time instructions. Automation and analytics have revolutionized manufacturing operations. AR is now changing human processes by accelerating skill development and empowering guidance. -
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Scope AR Worklink
Scope AR
Remote assistance and work instructions can all be done from one AR knowledge platform. Imagine if all employees in your company could access the expert guidance they need at any time. Imagine if this expertise, whether it was in an AR tutorial or live, could be intuitively accessed on any device. Imagine if each individual could be viewed, measured, and then improved. This is possible with the Worklink platform. Remote assistance via Worklink provides expert guidance and work instructions anytime, anywhere. In an AR rich environment, you can start with work instructions and scale up to a remote expert consultation. An expert can also add AR training content or work instructions to a support call if needed. You can create step-by-step instructions using animated AR overlays with an intuitive interface. -
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oculavis SHARE
oculavis
$50 per user per yearoculavis SHARE is designed for machine manufacturer customers. Stop traveling the globe for service and start digital business models. Augmented Reality allows you to provide machine documentation to your end users. You can also connect live to your customers and solve problems remotely. Oculavis SHARE can be used in maintenance operations to reduce downtimes, increase first time-fix-rates, and improve the overall equipment effectiveness (OEE). oculavis SHARE will help you improve your maintenance operations and stop losing productivity. Our core modules include remote video support, step by step instructions and augmented reality content to machines and plants. To get the most from your use cases, you can embed oculavisSHARE in your operational processes with a variety of management tools. -
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XMReality
XMReality
$50 per user per monthXMReality can help you transform physical visits into virtual interactions, regardless of industry. You can connect remotely, see what the other person is seeing, and collaborate with powerful in-call tools. XMReality offers a variety of features that allow your onsite workforce to connect to a remote expert to collaborate or get training and help. To support collaboration, switch between live video paused image, shared photos and documents. You can use the guide tools to highlight important information and cross language barriers. Access pre-defined, customized step-by-step procedures to guide you through a process. They also point out what must be done and documented. An automated PDF report is available at the end of each conference call. This is a great way to ensure that your documentation is compliant. You can also record the call and take screenshots, as well as add notes. -
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Magic Leap
Magic Leap
You can enable innovation, increase output, and increase ROI. Magic Leap 1 Enterprise-ready solutions provide tools for employees to enhance and augment their skills. Remote assistance is available to professionals, field workers, and frontline workers whenever they need it. Live streaming and capture are hands-free, which keeps workers focused on the task at hand. Convert inefficient paper processes into digital documentation that can instantly be shared with workers and updated frequently. You can track results and reduce costly errors. The workplace of the future will be intelligent and connected. Remote collaboration and 3D visualization, combined with real-world understanding, AR cloud and increased connectivity, will allow your business to get information and experience wherever it needs it. Magic Leap 1's capabilities can be used to solve real-world problems in industries. -
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Fieldbit
Help Lightning
Fieldbit is an enterprise-grade, multi-source field-service knowledge platform for industrial asset owners and industrial asset manufacturers. It uses augmented reality to address the challenges faced by field service technicians servicing expensive, complex equipment in hostile environments. Any downtime is costly. Your support engineer can guide end users through problem resolution with real-time visual collaboration. This will increase customer satisfaction and reduce service costs. Remote diagnostics that are precise and accurate and visual instructions from field technicians to help increase FTF rates and reduce downtime are both advantages. All actions and information in a repair session are recorded, which preserves practical knowledge that is often only available to your veteran employees. -
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ServiceMax Zinc
PTC
ServiceMax Zinc is a cutting-edge collaboration platform that empowers field service teams by facilitating real-time communication and expert assistance. It integrates smoothly with ServiceMax products, providing technicians with tools for video calls, live annotations, and AI-driven task management. Zinc enhances service operations by automating routine tasks, sharing critical information instantly, and ensuring that teams stay aligned on every service request. With its focus on reducing repair times and enhancing team engagement, Zinc enables companies to improve customer satisfaction and field service efficiency. -
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Taqtile
Taqtile
Taqtile, a Seattle-based company, specializes in augmented reality (AR) solutions designed to enhance the efficiency of deskless workers across multiple industries. Their flagship platform, Manifest®, utilizes spatial computing and AR technology to deliver detailed work instructions, helping frontline employees complete complex tasks with precision and confidence. With features like step-by-step guidance, real-time collaboration, and seamless integration with existing enterprise systems, Manifest® optimizes workflows in industries such as aerospace, defense, manufacturing, transportation, and utilities. Taqtile’s goal is to empower the global deskless workforce by providing innovative tools that improve accuracy, consistency, and overall job performance. -
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Kiber 3
VRMedia
FreeKiber3 empowers workers by providing "Instant Expertise Everywhere" wherever there is a need for ambitious tasks to be completed in difficult conditions. Kiber3 is a head-mounted display that integrates with property software to allow remote collaboration. This allows for the sharing and consultation of real-time information and interaction between multiple participants using Augmented Reality technology tools. Remote workers can quickly diagnose, inspect, manage, and operate assets with Kiber3. The rugged, head-mounted Kiber 3 Kit with its unique binocular vision is built to meet the needs of remote workers and field work. It can be used for both in-person and remotely. Technology makes it easy to communicate with people. -
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TeamworkAR
CGS
TeamworkAR is a platform for augmented reality that can be used in an enterprise to improve customer service, employee training, and workforce interaction. It offers real-time AR tools for collaboration, such as shared workspaces, remote guidance, videoconferencing and AI-based voice search. This allows seamless communication between teams. The platform's rich visualization tools, including rotate, draw, annotation, and image recognition, allow for immersive environments with real-life visuals. TeamworkAR integrates seamlessly with eLearning, learning management systems and service ticket platforms. This creates a dynamic platform that can be used for a variety of enterprise needs. Its analytics features allow users to save AR session, track timestamps and monitor usage status for learning materials. The platform provides expert AR content creation for end-toend solutions without additional agencies or development personnel. -
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Masters of Pie
Masters of Pie
Radical is a software-development kit that integrates directly with existing Enterprise software applications. It allows seamless and secure sharing of complex 2D or 3D data across AR and VR, Desktop, and Mobile devices. Radical SDK provides a variety of implementation options, including universal collaboration that relies on command sharing and immersive collaboration that enables AR, VR, and XR experiences. The collaborative thread combines datasets to provide contextual solutions. Radical supports use cases all through the product lifecycle, from design review to smart factories applications. Radical SDK has been licensed by more than 200 industry leaders worldwide. This allows remote workers to collaborate more effectively and connects them with each other. Radical combines the power of immersive technologies with existing enterprise software applications to help companies reduce their design iterations, reduce wastage, and minimize manufacturing errors. -
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AIVITEX
AIVITEX
AIVITEX, a digital service tool and remote support tool, is designed to help businesses offer their services online. It allows them to reach customers worldwide. It allows companies to optimize employee usage by providing digital support and services without the need for physical attendance, thereby eliminating long journeys and promoting efficient use of time. This approach enhances sustainability through reduced energy consumption, but also allows companies to remain competitive in a market that demands fast and digital service. AIVITEX provides a comprehensive set of features that are essential for remote digital services. Users can create digital session for each action. They can use live video communications, forms, checklists and photo captures within a single session. Live video functionality allows for real-time interaction between customers and technicians, allowing on-site assessments. -
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VIRNECT Remote
VIRNECT
Remote communication takes communication to the next level. You can join multiple people on a conference call to see what the other person is seeing. XR is more than just a way to see what someone else is looking at. To get different perspectives or to see areas that are not accessible to humans, you can connect to robots, drones, and autonomous vehicles. 3D models can be shared during a call along with traditional 2D charts, graphs, and images. Remote translation is possible in real-time for international communication and problem solving. Because of its impact on communication, XR is the future for the industrial sector. This is the closest you can get to walking through the facility with a team or experts without having to fly everyone to different locations for everything, from customer troubleshooting to detailed on-site field reports. -
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Viewabo
Viewabo
$20 per monthViewabo is an innovative visual support platform designed to assist businesses in troubleshooting product issues remotely through live video. Using a simple link, support teams can connect with customers and view their product issues via the customer’s smartphone camera, facilitating faster and more accurate solutions. Viewabo’s features include pausing the video for clarity, recording sessions for training, and real-time collaboration to speed up issue resolution. The platform is ideal for tech support teams, reducing the time it takes to solve complex problems and improving customer satisfaction by making support more interactive and efficient. -
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SimplyVideo
SimplyVideo
$32.78 per monthSimplyVideo uses spatial computing and extended reality (XR), to power video meetings. Our technology allows teams to collaborate from anywhere in the world, solving problems faster and more efficiently than ever. Remote experts make it possible for field workers to perform audits, inspections, maintenance, and other tasks in a matter of seconds. Reduce downtime, save money and help the environment. SimplyVideo gives you the ability to integrate drones into your video calls. This will give you a real-time overview over your team on the ground. Our new drone integration will take your video calls to new heights. SimplyVideo eliminates the need to travel, reduces downtime, and improves safety and health. Real-time video collaboration allows you to see your workers from a bird's eye view and share important data with them while keeping your hands free. This greatly improves efficiency and speeds up tasks, and allows you stay connected to your coworkers easily. -
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Campfire
Campfire
Campfire is a startup that focuses on holographic collaboration in design and engineering workflows. Campfire is led by pioneers of today’s most popular augmented reality platforms. It offers a new generation devices and applications that allow globally distributed teams to work together with 3D models like they were sharing a central projector. Campfire's solution is a significant advance in the state of the art for visual performance, ease-of-use, workflow integration, and visual performance over existing AR/VR offerings. It is based on more than 60 patents. Campfire is being commercially available this Fall by industry leaders, including frog design. There is no need to set up WiFi or BlueTooth. Simply snap-on and turn on the Campfire app to launch it. You can manipulate and explore 3D models in minutes with a variety of tools. Text entry is easy and the touchscreen allows for more precise controls than arm or hand movements. -
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Plutomen Workflow
Plutomen
Are you having problems with productivity and internal management because of printed work instructions? Don't worry! With Plutomen Workflow's digital and paperless work instructions, empower your front-line employees. Our Work Instructions make it easy to streamline your workflow with digitized manuals, guides, and step-by–step SOPs. Our solution will allow your frontline workers to be more productive, safe, accurate, and efficient. It also allows you to reduce your TAT and increase your resolution time. Print work instructions are no longer relevant as they are more frequently outdated. You can empower your frontline workers with AR-powered Digitized Work Instructions. AR-based visual instructions can augment, transform, or digitize your MRO guidelines. This will allow you to provide immediate assistance to your frontline workers. -
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AR Genie
AR Genie
AR Genie is a leading B2B Hardware Support provider. They offer an innovative software solution that revolutionizes the resolution of technical issues. Our cutting-edge software combines augmented reality (AR), AI, and video assistance for unparalleled training and remote assistance. AR Genie allows you to solve complex technical issues, provide remote assistance, and empower customers and technicians through an immersive and interactive experience. -
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AUGmentecture
AUGmentecture
$15/month/ user Patent Pending augmented reality communication tool and collaboration tool for the construction, engineering, architectural and engineering industries. AUGmentecture, an augmented reality platform that allows design collaboration, allows you to view 3D models in augmented real (AR) format. AUGmentecture has over 10,000 users and more than 500,000 models viewed. It is the only augmented-reality application that is easy to use, fast in converting models, consistent in the market, and effortless to use. AUGmentecture is one of the most popular AR applications. It is also rated the best start in both the Autodesk App Store and the Android and iOS stores. AUGmentecture is a platform for architects, engineers, and other design professionals to display 3D models in augmented realities on mobile devices and share them among colleagues. Our goal is to make Augmented Reality a tool for designers, architects, and artists that allows them to simply design, upload, and view their models. -
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REFLEKT ONE
RE'FLEKT
Step-by-step instructions, digital guides and real-time visualizations make work easier. REFLEKT ONE, a modular Augmented Reality Platform designed for front-line workers, includes the AR Viewer app and our no-code content portal. The AR Viewer allows your teams to visualize critical information and IoT data across all major platforms and AR glasses. Every day, workers are confronted with complex products or processes. Their lives are made more difficult by outdated documentation and tools. The days of traditional manuals are gone. To avoid making mistakes and increase productivity, make information easy to understand. The visual step-by-step instructions are displayed in the worker’s field of view to provide a frictionless experience. -
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REFLEKT Remote
RE'FLEKT
REFLEKT Remote helps you to ensure business continuity, improve operations efficiency, and solve talent shortages. Our enterprise-ready Remote AR solution connects front-line workers with service technicians and provides them with secure, on-demand expertise. Live video collaboration allows you to solve problems quickly and easily by instantly connecting with an expert or colleague. Just one click is all it takes to establish a secure, live session between smartphones, tablets, smart glasses and desktop computers. ABB is a major industry player that uses the white-labeled Remote Insights solution, enterprise features such Area Management to solve problems faster and easier. ABB Ability Remote Insights(c), which improves the service quality in ABB divisions by leveraging mobile devices, Head Mounted Displays, and other technologies to solve complex problems, is a key component of ABB Ability Remote Insights. -
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XRnow
HOLO-LIGHT
XRnow, the all-encompassing XR streaming ecosystem, allows you to stream and manage every AR/VR application. This Industrial Metaverse brings all the power of mobile XR to the cloud, providing one source of truth for all 3D assets, unlimited computing power, smart orchestration and high scalability. Our ISAR SDK forms the technological foundation of XRnow. The cross-platform remote rendering solution is easily integrated into any app. It enables real-time, high-performance streaming AR/VR applications to all types of mobile XR devices. You can outsource rendering to more powerful servers that can handle complex data and real visual effects. XR apps can be developed faster by using a device-agnostic approach with native Unity 3D integration. -
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Aircada Pro
Aircada
$89/month/ user Aircada Pro makes it simple to create augmented reality HMIs, and overlay existing SCADA data over each piece of equipment. Workers can use their smartphone's camera to see their data in real time. They have access to all the machines' schematics and historical data. Aircada Pro offers several features including: -Live monitoring of field data. -Augmented Reality Tasks and Work Orders -Alarms are for quick troubleshooting. -Facility map to locate and search all assets. -Messenger to facilitate team communication -Customizable virtual Reality SCADA displays Aircada Pro and augmented Reality will allow maintenance teams to have all the information they need live in the field. This will allow them to work safely, quickly and enjoyably. -
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Streem
Streem
Streem's AR powered remote video and support platform will elevate your customer's experience. Streem's AR powered video integrates into any channel strategy. It amplifies your teams ability to deliver customer-first experience by seeing a space first and capturing the right information. Only when the space is required, experts can launch a remote video session via any channel. AR-powered remote video is the best channel for customers who need to show a product. Data sharing helps to break down silos between customers and teams securely, consistently, & reliably. Streem provides the best AR-powered live video experience on the market. This allows experts and customers to concentrate on the conversation, not the technology. -
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Apprentice Augmented Work Instructions
Apprentice.io
Our platform and services are designed for pharma, with a special focus on life science manufacturing. Don't waste your time adapting a factory-built system to your needs. To clarify complicated workflows, Captures technique media instructions (photo, video, and AR overlays). It provides a complete suite of manufacturing execution systems, laboratory execution systems (LES), as well as remote collaboration capabilities to allow your team to scale up and expand your expanding operations. AWI's intuitive, non-code configuration was designed for life science teams. It allows procedure creation with formula calculations, advanced capabilities like linked procedures and parallel execution, branching and enforcement logic -- all without relying on a third party. -
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Plutomen Assist
Plutomen
With immersive AR training, you can impart industrial knowledge and technical skills to your frontline workers. You can schedule engaging training programs at any location, regardless of distance or connectivity. You don't need printed training manuals. AR is a more efficient way to deliver immersive learning to your frontline workers. Plutomen Assist, the most dynamic AR training program, allows industry experts to create their own training models. The interactive instructions are displayed right in front of employees' eyes. It reduces work and allows employees to self-assist in manufacturing, assembly, quality assurance, and immersive learning. The industry experts can provide valuable augmented reality-based training for front-line workers and accelerate ramp-up times to achieve soaring results. Retired experts can impart precise knowledge to young minds to overcome the shortage of skilled workers. -
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TechSee
TechSee
$29.99/month/ user A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies. -
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Dynamics 365 Remote Assist
Microsoft Dynamics 365
$65 per user per monthUse Dynamics 365 Field Service information to capture asset information, and then integrate it with Microsoft Power Platform and other enterprise applications. Remote inspections combine video, screenshots, annotations and save time. Launch Dynamics 365 Remote Assist mobile from a Field Service mobile reservation and add call information to the associated work order's timeline. -
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Interactive Remote Assistance with Augmented Reality. Access a remote user's smartphone camera to see the problems in their equipment, which can include servers and plant machinery. You can view the live camera stream from your remote client's smart glass or smartphone and instruct them directly from your desk. AR annotations allow your customer and you to add virtual information to the live stream. Other annotation tools can be used to draw or write on the screen. To provide remote assistance, you can communicate with your customer via text chat and VoIP. To capture a snapshot from the incoming camera stream, you can either document specific events or analyze an issue further. To explore, analyze, or discuss technical details of a particular situation in greater detail, freeze the incoming camera stream.
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AIRe Link
AIRe Link
AIRe Link, a browser-based remote support tool from Konica Minolta is designed to improve customer service by enabling remote visual support without the need to download any apps. Support teams can see what their customers are seeing, allowing for more effective troubleshooting. It also reduces the need for on-site visits. The remote assistant sends a link via email or SMS. The customer clicks on the link and joins the session instantly in their browser. Once connected, the remote assistant can see the customer's perspective live, giving immediate visual guidance. Customers can connect directly to support sessions through their browsers. This simplifies the connection process. Support teams can see exactly what customers see. This allows for accurate problem diagnosis and guidance. The platform is compatible with RealWear smart glass, allowing technicians hands-free work. -
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Plutomen
Plutomen
Eliminate paperwork from your factory, and empower your employees with digital guidance "on-the job" in the form communication, work assistance and training. Plutomen is the ally of your frontline workers. We have everything covered, from simplified visual issue resolution for communication, to digitized work instructions and efficient training which reduces time and cost. Smart glasses allow you to connect experts with frontline teams and gain visibility in the field. Our solution eliminates the distance between your expert and technicians, allowing them to resolve visual issues more quickly. Eliminate paper processes. Digitize frontline operational procedures with step-by-step instructions and SOPs. Allow your frontline workers to self-assist with training that is enhanced by 3D models, audio, video, and PDF files. -
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Apizee
Apizee
$11 per user per monthApizee offers a secure and innovative video-based platform that allows businesses to deliver remote visual support to customers. Through real-time video assistance, companies in fields such as insurance, retail, and healthcare can enhance their support processes by resolving issues quickly without requiring physical presence. The platform's features also help streamline field service operations, enabling technicians to troubleshoot remotely and improve first-time fix rates. Apizee is particularly beneficial for industries looking to optimize customer service while minimizing operational costs and reducing travel. -
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DataMesh Director
DataMesh
DataMesh Director leverages existing 3D assets such as CAD/BIM files to enable quick 3D Digital Twin content creation using a drag-and-drop interface. DataMesh Director supports IoT data binding, remote collaboration and one-click cross platform content publishing. DataMesh Director users are able to create job SOPs, support guides, and 3D product manuals. This will greatly improve the experience and efficiency of frontline workers. DataMesh Director, unlike other professional tools is accessible to all users. DataMesh Director can be used to quickly complete tasks like sales presentations, explanations, and 3D training guidance within 10 minutes. This greatly reduces the cost of content production. Remote expert can provide transparent information and operations processes to frontline workers, helping them to break down communication barriers and reduce costs. -
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DELMIA Augmented Experience
Dassault Systèmes
DELMIA Augmented Experience uses augmented reality to enhance industrial operations. It provides digital instructions in the shop floor using augmented reality to assist operators with assembly, maintenance, and inspection tasks. Virtual twin software allows digital guidance to appear in the workplace through AR software. This shows real-time visualizations. This allows for a better execution of tasks and reduces errors. It also facilitates data collection. The virtual twin is used as a reference for quality, which improves productivity, traceability, and quality. DELMIA Augmented Experience connects the virtual world with the real one, enhancing manufacturing by combining virtual and real-time capabilities. Augmented reality technology expands the scope of virtual experiences on the shopfloor, enabling manufacturers in seamlessly connecting the real and virtual worlds. -
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InfiVR
InfiVR
InfiVR is solving core problems using Augmented Reality and Virtual Reality. We improve productivity, effectiveness, safety, and security for our clients through the Infi AR/VR platform. We offer solutions for product design, product support, maintenance, safety training for employees, and product sales & marketing. -
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VisionLib
VisionLib
VisionLib is an SDK for multi-platform augmented reality tracking. It enables 3D object tracking with enhanced model tracking for the most important AR applications. You can extend the context, augment objects, and blend, overlay, or pin digital information onto real life. VisionLib's Model Tracking provides the basis for many AR applications that require high-performance object recognition and precise tracking. This is crucial to digitalizing industrial processes. AR changes the way we work and learn by visualizing things that are impossible to see otherwise. AR bridges the gap between digital and real to deliver crucial information in the context for work. You can use CAD and 3D data for object tracking. VisionLib supports multiple file formats. VisionLib can be used as a Unity or native plugin, and can be integrated into individual apps or entire platforms. -
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nsFlow
nsFlow
nsFlow is a leader in industrial augmented reality (AR), which streamlines training, maintenance, and technical support for businesses. Our offices are in Stockholm, Berlin, and our headquarters in Poland. Our platform allows you to create and deploy AR applications that meet your specific needs across a variety of industrial operations. It is compatible with a wide range AR wearables, tablets, and smartphones. Using nsFlow AR is no longer a risky investment in technology. It's an affordable and simple way to transform your business. nsFlow products come with a remote support tool.