Alternatives to AppHelp

AdaptiveCloud™ is an innovative cloud platform developed by IP Pathways, a top-tier IT service provider in North America. Understanding the challenges that managed service providers encounter while assisting clients in navigating and utilizing the cloud for their growth, we are committed to helping you overcome these obstacles. As a channel partner, you gain not only essential tools but also the comprehensive support and resources necessary to deliver a complete cloud solution to your clients. With the surge in cloud migration during 2022 alongside a shortage of IT talent and hardware, now is an opportune moment to join us as a partner and enhance your service offerings. Utilizing AdaptiveCloud™, you can present a comprehensive solution that encompasses cloud infrastructure management, data protection strategies, and the overall management of your customers' IT assets. Everything operates seamlessly on AdaptiveCloud.™ You have the authority to allocate resources flexibly as required, or you can choose to collaborate with us to handle management on your behalf. Ultimately, the decision is yours, empowering you to tailor services according to your clients' specific needs. The adaptability and control offered by AdaptiveCloud™ make it an essential tool for your business growth.

CloudM is an award-winning SaaS company whose humble beginnings in Manchester have grown into a global business in just a few short years. Their team of tech-driven innovators have designed a SaaS data management platform that helps automate and remotely manage time-consuming tasks like IT admin, onboarding & offboarding, archiving and migrations, allowing businesses to get the most out of their SaaS applications such as Microsoft 365 and Google Workspace. With over 35,000 customers including the likes of Spotify, Netflix and Uber, CloudM’s all-in-one platform is putting office life on auto-pilot, saving time, stress and money.

Web+Center offers a comprehensive suite of open-source, web-oriented help desk solutions that can be deployed on-premises or in the cloud, ensuring compatibility with all browser-enabled devices such as PCs, Macs, smartphones, and tablets. Organizations are empowered to tailor the 100% accessible source code to fit their specific operational requirements, catering to functions like IT assistance, customer service, asset management, and facility oversight. This software is particularly favored by community colleges, hospitals, small enterprises, non-profit organizations, and government entities due to its extensive features and user-friendly interface. Notably, a complete version of the suite is available for free for up to two technicians, with no expiration or restrictions on the number of customers or cases. Additionally, Web+Center recently introduced a mobile web application that enables customers to create and update support tickets, access self-help functions like browsing FAQ articles, and conduct keyword searches within the knowledge base, thereby enhancing user engagement and satisfaction. The combination of these features makes Web+Center a versatile choice for any organization seeking efficient help desk solutions.

Octalsoft delivers comprehensive COTS packaged solution services that encompass consulting, implementation, as well as continuous support and maintenance. For years, Octalsoft has specialized in developing custom software solutions that empower businesses, consistently prioritizing exceptional customer service. By adopting intelligent technology, companies can gain a competitive edge and excel in their sectors. Organizations that leverage cloud computing are positioned for swift expansion and accelerated scaling. As a worldwide IT consulting and outsourcing firm, Octalsoft possesses a wealth of knowledge in business software selection, IT system integration, application development, training, and the ongoing support of web and database technology-based software solutions. We provide a versatile array of software solutions and IT services tailored to tackle your intricate business challenges. Each day, we assist businesses and organizations in significantly enhancing their processes and optimizing resource utilization through strategic Information Technology solutions, ultimately fostering long-term growth and success.

Since its inception in 2006, Walkingspree has established itself as a leader in the digital health sector by offering activity-centered solutions designed to encourage employees to engage in more physical activities. Our unique mobile and web platform, along with personalized account management and high employee engagement rates, distinguishes us from competitors. Employees can easily link their wearable devices and smartphones to monitor their steps and other forms of physical activity while joining in on exciting walking challenges. Additionally, our dedicated Client Success Team collaborates with you to develop a comprehensive and effective program that includes challenges, tailored marketing materials, impactful incentive strategies, and ongoing support to ensure sustained engagement. Notably, 93% of participants reported enhancements in their overall happiness and well-being as a result of being part of their employer's Walkingspree initiative. Furthermore, 86% of members indicated improvements in their physical health after participating in Walkingspree programs and challenges, showcasing the positive impact of our offerings. Engaging in these activities not only promotes health but also fosters a sense of community among employees.

Since 1994, we have been at the forefront of people counting technology, leveraging our extensive experience to support various organizations in sectors such as retail, public services, education, and transportation. Our offerings include a diverse array of footfall counters, ranging from budget-friendly beam counters to advanced overhead thermal time of flight and video systems, all accompanied by robust software and reporting tools that deliver valuable insights for clients. Whether you need assistance with footfall analysis, site occupancy, office utilization, or desk monitoring, we can provide precise and impactful data tailored to your organization's needs. Each solution we design is customized to align with your specific requirements, and we pride ourselves on delivering ongoing personalized customer support and technical guidance. Our team of experts in both software and hardware brings a wealth of industry experience to every project, ensuring the highest level of service. Additionally, our Commercial and Support teams are dedicated to enhancing our capabilities to meet the diverse needs of our customers, continually evolving to provide the best solutions available. With our commitment to innovation and collaboration, we strive to empower organizations with the insights they need to make informed decisions.

When it comes to High-Speed Internet Access, telephone systems including Unified Communications, MPLS, and various phone services, you can trust us to handle the intricacies of delivering a comprehensive and dependable solution. Our consultation approach allows our experts to tailor the right services from our vast product range while meticulously managing the project to ensure effective results. With a dedicated support team and Help Desk, we provide essential ongoing assistance characterized by quick response times and thorough account management. Our skilled technicians tackle both project-based and continuous service challenges, addressing our clients' immediate concerns and preparing for their future technological requirements. As the demand for cloud migration increases, we focus on designing and implementing redundant internet connections, which are vital aspects of LAN/WAN architecture, alongside ensuring robust security and accessibility for data—crucial components for any successful business strategy moving forward. Additionally, our commitment to aligning technology solutions with customer goals positions us as a reliable partner in navigating the evolving digital landscape.

By implementing Shift Left, organizations can expedite incident resolution earlier in the support process. This approach empowers Level 1, Level 2, and field support technicians to efficiently address common issues related to users and devices directly from the ServiceNow incident form. By eliminating the necessity for privileged access across various systems such as Active Directory, Microsoft Configuration Manager, LAPS, and MBAM, first-call resolution rates can see a substantial boost. Rather than escalating issues to higher levels of support, Shift Left equips help desk teams with the tools to perform actions like resetting user passwords and unlocking accounts, all within the incident form. This capability allows for a marked increase in the number of tickets diagnosed and resolved during the initial call. Moreover, technicians can access a record of troubleshooting steps already taken for an incident, which significantly reduces the likelihood of redundant efforts. Ultimately, this streamlined approach enhances the overall efficiency and effectiveness of support operations.

The RF Pathways™ warehouse management system, which has been in development for more than 26 years, is more than just WMS Software; it provides a comprehensive suite of solutions that encompasses system design, implementation, hardware setup, and continuous support. Automation Associates specializes in warehouse automation and inventory management solutions, assisting clients in enhancing their decision-making processes and operational efficiencies with our well-established RF Pathways warehouse management software. In addition to this software, Automation Associates delivers an extensive array of support services, such as implementation, cloud hosting, ERP integrations, and ongoing WMS software assistance. We are committed to providing thorough support from initial installation through to long-term maintenance, ensuring your Warehouse Management System remains effective throughout its entire lifecycle. Our dedication to client success means that you can rely on us for every aspect of your warehouse management needs.

There are endless possibilities to use the workplace in a smarter and more efficient way. GoBright's purpose is to transform and innovate your office into a smart environment and making office life a better experience. Help employees work smarter, faster and more efficiently, so they are more relaxed and are happier at the office. If they spend less time on unnecessary and time-consuming things, then there is more time and energy left for valuable work. Check the availability of meeting rooms and desks, and book your preferred room or desk within seconds. Use the GoBright solutions to make a booking anytime, anywhere. Besides Room and Desk Booking, we also offer Parking Space Booking, Visitor Management, and Digital Signage, which are all integrated with Outlook, Teams, Google Workspace, and a variety of widgets. And the best of all? All of GoBright's Solutions are part of one Platform, making them easily accessible online and in the Mobile App.

AirDroid Remote Support is a comprehensive customer assistance tool tailored for teams in customer service, IT support, and Help Desk environments, enabling effective remote control and management of both attended and unattended devices. This innovative solution allows technicians and IT specialists to deliver technical support from afar, troubleshoot issues, and execute a range of tasks on Android devices without the need for on-site presence. Key features include: * Unattended Remote Access * Security Policy Implementation * Group Management Capabilities * Black Screen Mode for Privacy * Remote Input Method Functionality * Voice Call and Chat Options * Screen Sharing Abilities * Gesture Tutorials for User Assistance * File Transfer Capabilities In addition to these features, AirDroid Remote Support enhances efficiency and user experience by streamlining communication and ensuring swift resolution of technical challenges.

Reduce the volume of your support tickets by utilizing an integrated help desk module that includes FAQs and a comprehensive knowledge base. Customers can easily conduct keyword searches to discover solutions to their inquiries. With the built-in FAQs, users can independently search for their issues and find answers without needing to contact your support staff. You can manage these FAQs conveniently through the admin dashboard, accessible at any time and from any location. Additionally, consider implementing a chat-like communication feature that allows your support team to engage in real-time conversations with customers directly within the app. This enables users to attach screenshots from their mobile gallery, which can expedite the diagnosis and resolution of issues. Your support team can also retrieve device and app logs at any moment to assist your technical staff in resolving problems more effectively. All issues reported via mobile devices and emails are systematically recorded in the system, providing access through intuitive and intelligent issue tracking interfaces. Ultimately, a satisfied customer of your mobile app or game translates to a valuable positive review on app stores that you wouldn't want to overlook. Ensuring excellent customer service not only enhances user experience but also encourages loyalty and repeat usage of your app.

Since its inception in 2010, ArtBinder has emerged as the pioneering on-the-go inventory management solution within the art sector. Our comprehensive mobile and desktop platform has made us the go-to digital ally for numerous art professionals across more than 40 countries. Say goodbye to the hassle of managing multiple systems, as ArtBinder seamlessly integrates your information for effortless updates. Our cloud-based technology ensures that your data is consistently synchronized across all devices. We prioritize the protection of your data, employing top-tier cloud infrastructure, robust encryption, regular backups, and stringent privacy measures to guarantee its safety. With a focus on client satisfaction, ArtBinder provides customized onboarding and training, complemented by continuous account support. Each of our clients benefits from a dedicated Client Success Manager, who is committed to guiding you throughout your journey with us. This personalized approach not only enhances your experience but also fosters a strong partnership dedicated to your success.

Introducing HappyFox, an efficient solution for help desk and customer support management. Streamline your support operations and eliminate confusion by utilizing a comprehensive ticketing system, an informative self-service knowledge base, and interactive community forums. Effortlessly transform requests from email, phone, chat, and web into organized tickets. Delegate intricate and repetitive tasks to a sophisticated rules engine designed to optimize workflows. This ticketing system is capable of analyzing your support process data effectively. Customize fields, workflows, and tailor the support journey for each user. By implementing HappyFox Help Desk, you ensure a cohesive support experience for your clients, leading to enhanced customer loyalty and retention rates. It equips you with essential tools to grasp customer requirements and deliver timely, effective assistance. In today's fast-paced business environment, having customer service management software that fosters smooth communication between agents and clients is not just beneficial—it's essential for success.

Dental practices aim for varying levels of growth and achievement. At ProSites, we draw on our extensive industry knowledge to assist more than 7,500 dental practices in crafting personalized solutions that align with their specific goals and financial plans. By implementing effective digital marketing strategies, you can connect with potential patients and showcase your services effectively. ProSites offers tailored advertising solutions designed to help you quickly identify and reach your ideal patient demographic. Furthermore, utilizing automated messaging systems to remind patients about their upcoming appointments can significantly reduce no-show rates while enhancing the scheduling experience. Delivering personalized care that meets your patients' individual needs, educating them on preventive oral health practices, and following up post-treatment to gauge their satisfaction are crucial elements in nurturing long-term relationships with patients. Our comprehensive solutions empower you to achieve these objectives while fostering trust, consistency, and outstanding service that goes above and beyond your patients' expectations. By focusing on these aspects, you can create a thriving practice that stands out in a competitive market.

Vision Helpdesk is a veteran product in satellite helpdesk, with over 20,000+ customers. With their four product platforms that help manage customer support for small to large businesses, Vision Helpdesk is a market leader. They offer solutions that include Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk(Multi Company Help Desk), IT Service Desk/ITIL/ITSM Help Desk and Live Chat Software. Vision Helpdesk was specifically designed to provide support for multiple brands/products in one central location. It does not require integration with third-party software. Users can load the cloud-based or private server version on any Windows or iOS device. Vision Helpdesk leaders believe they can deliver all features that will simplify customer interaction and give you complete control over information flow within your company.

Customer information is strictly accessed solely for the purpose of meeting contractual requirements, and any access by support or engineering teams necessitates a valid business reason. The near real-time logs provide a detailed account of when Google Cloud administrators interact with your data, allowing you to approve or reject access requests made by Google employees assisting your service. Enhancing visibility and control over your cloud provider is achievable through the utilization of admin access logs and approval mechanisms. A lack of ability to audit access by a cloud provider can pose significant challenges when migrating to the cloud. Access Transparency allows you to verify when your cloud provider has accessed your information, thereby aligning your audit measures more closely with those of on-premises systems. Furthermore, Access Approval facilitates the process of either endorsing or denying access requests from Google employees who are involved in supporting your service. These Access Transparency logs can be found in Cloud Logging and can be seamlessly integrated into your existing analysis workflows or tool exports, enhancing your operational efficiency. This level of oversight is crucial for maintaining security and compliance in a cloud environment, ultimately giving you peace of mind.

AWS Trusted Advisor is a web-based tool that offers real-time recommendations to assist you in configuring your resources in alignment with AWS best practices. By running checks, Trusted Advisor helps enhance your AWS setup, bolster security and performance, lower overall expenses, and keep an eye on service limits. Regularly utilizing the insights provided by Trusted Advisor is essential, whether you are initiating new processes, building applications, or seeking continuous improvement, as it aids in maintaining the optimal provisioning of your solutions. Users with AWS Basic Support and AWS Developer Support benefit from 6 security assessments (including S3 Bucket Permissions and IAM Use) along with 50 checks on service limits. Conversely, customers with AWS Business Support and AWS Enterprise Support gain access to the complete suite of 115 Trusted Advisor checks, comprising 14 for cost optimization, 17 related to security, 24 focusing on fault tolerance, 10 aimed at performance, and 50 that monitor service limits. This comprehensive approach ensures that users can maximize the efficiency and security of their AWS environments.

StoredIQ offers a comprehensive suite for information governance, catering to legal needs, policy management, and features like StoredIQ InstaScan. The platform effectively tackles data management issues related to compliance, e-discovery, records management, storage optimization, and data migration. It streamlines the eDiscovery process, managing everything from hold notifications to the identification, preservation, and collection of relevant data. Additionally, it includes a sophisticated file analysis tool that utilizes automation and statistical sampling to pinpoint risk areas within unstructured cloud data. By providing centralized retention controls, it assists in mitigating information management risks while aligning with business and legal obligations. Furthermore, through a thorough evaluation of unstructured data across the organization, Breakwater empowers businesses to adopt data that is ready for operational use, thereby facilitating a seamless digital transformation journey for the entire enterprise. This integrated approach not only enhances compliance but also fosters a more efficient data-driven environment.

The People Development Cloud solution empowers organizations to cultivate and enhance essential skills within their teams. Both managers and employees can effortlessly initiate and oversee their development plans, while the platform delivers a tailored and scalable online learning experience for each individual. This is particularly vital in fast-paced sectors like Sales, where rapid employee adaptation to evolving demands is key to achieving success and maintaining a competitive edge. The People Development Cloud presents a thorough solution for all your developmental requirements, enabling you to customize your processes to fit your specific needs. Furthermore, it integrates smoothly with any existing HR systems you may utilize. By offering comprehensive support, the People Development Cloud aids HR professionals, managers, and employees alike, guiding them from the initial onboarding of new talent through the continuous employee development journey, with a strong emphasis on fostering effective interactions between managers and their teams, ensuring that growth opportunities are maximized at every stage. Thus, it serves as a pivotal tool in nurturing a culture of continuous learning and professional growth.

Exceed Web Based Hotel Management Software is a robust property management system tailored specifically for the hospitality industry. Now available on the cloud, EXCEED Software is designed to address the comprehensive needs of hoteliers, making hotel management more streamlined and efficient while maximizing revenue opportunities. Are you prepared to enhance your guests' experiences with a contactless stay? This includes features such as seamless bookings, touchless arrivals, stays, departures, guest feedback, digital menus via QR codes, and a self-ordering POS system. Exceed Hotel Software caters to hotels, resorts, clubs, restaurants, and hotel chains with its cloud-based solutions accessible on smartphones, tablets, and laptops. Whether you are adopting technology for the first time or transitioning from another system, EXCEED Software offers numerous advantages, solidifying its status as the favored choice among hoteliers. From initial reservations to the final guest interactions, this software ensures a smooth operational flow. Its versatile capabilities enable properties to adapt quickly and effectively to the evolving needs of the hospitality landscape.

Businesses worldwide have placed their confidence in Total Recall Software Solutions for their operational needs. Each year, the platform introduces numerous new features that enable clients to save valuable time, cut expenses, and boost their profitability. DHS Worldwide is dedicated to helping its clients thrive by offering cutting-edge and intelligent software solutions. These services encompass Records Management, Secure Shredding, Warehouse Inventory Tracking, and various other applications. The Envision Client Web software stands as a hallmark of the next generation in Records and Information Management (RIM) technology. This client web interface allows users to conduct powerful searches effortlessly through a straightforward “Google-style” search bar accessible from any device or browser. Clients can oversee hard copy documents, manage data protection, coordinate destruction bin services, and handle digital record requests seamlessly. With barcode scanning capabilities, users can maintain a complete chain of custody using devices powered by Zebra Windows or Android operating systems. Additionally, the ability to wirelessly send and receive pick and driver scan jobs through Wi-Fi or cellular data ensures a smooth and efficient workflow. Adopting these technologies allows organizations to enhance their operational efficiency significantly.

ManageEngine's Endpoint DLP Plus enterprise solution uses advanced data loss prevention strategies in order to protect sensitive information stored on endpoint devices. It automates the process for locating, tagging, and controlling data movement across the network. This is useful in quickly mitigating insider risk and potential threats to sensitive information. It also provides many reports that assist in improving data visibility and overall cybersecurity.

At Resilience, we present an innovative solution for the middle market in cyber insurance, supported by a highly-rated insurer and a dedicated in-house claims team. Our offerings include comprehensive insurance coverage at the point of binding, loss mitigation services after binding, and tailored ongoing security solutions that span the entire duration of the policy, ensuring your cyber resilience remains our priority. We integrate a complete ecosystem of security, insurance, and claims, all underpinned by exceptional data collection and analytics, allowing us to deliver customized protection, coverage, and assistance specifically designed for mid-market enterprises. As businesses increasingly adopt remote work models, we assist in navigating the growing dependence on cloud infrastructures and the associated risks, which range from misconfigured services to vulnerable home network security. Our goal is to empower organizations with the tools they need to thrive in this evolving digital landscape.

Our platform delivers extensive support tailored to the needs of your clinical trial by leveraging advanced cloud-based technology. Clinibase empowers your organization to achieve remarkable improvements in both efficiency and productivity. Rather than employing a generic plug-and-play method with our Clinical Trial Management System, we take the stance that each organization possesses distinctive systems and workflows. Consequently, Clinibase can be entirely customized to meet the specific clinical trial needs and requirements of your organization. In addition, we implement surveys to identify issues, highlight areas for enhancement, and automate each facet of your daily clinical trial operations. With our social integration tools, you can swiftly identify and recruit eligible participants, expediting the process significantly. Moreover, we prioritize participant engagement through seamless communication pathways that promote high retention rates and foster positive experiences for those involved. By ensuring that data is both accurately recorded and securely stored, you can enhance the integrity of your trials. Our commitment to customization and efficiency establishes Clinibase as a vital partner in your clinical research endeavors.

Comarch Data Exchange & Document Management is a collection of applications that were originally developed in the cloud. Comarch views the cloud as more than a trend. It is an integral part of our IT solutions. Our cloud services are tailored to meet business needs. We have more 17 years of experience. In today's digital world, flexibility and mobility are what our clients require. All businesses are dependent on data and the tools that allow them to exchange business-relevant information (suppliers, customers and logistics operators) with their partners. Comarch offers innovative cloud-based products that facilitate and enhance this communication. These products enable efficient document management and automate sales and business processes in the supply chain.

Data Collection Core is a software solution from Iotsmart that facilitates the real-time gathering of data from OPC Servers and various devices, processes it, and allows for output to multiple storage solutions simultaneously, consolidating information from all connected devices in one centralized location. You can operate the DCC in the cloud or on-premises, utilizing platforms like Azure IoT Edge, AWS IoT Edge, or virtual machines with a containerized setup. This ensures you receive accurate data directly from your sensors while connecting seamlessly with OPC UA and HTTPS outputs, allowing for the integration of numerous devices with performance that surpasses standard client solutions. The system also supports server redundancy for OPC UA and MQTT, ensuring reliability and continuity. Our team of IoT specialists is available for support, providing troubleshooting assistance and tailored customer service to enhance your experience. With our focus on managing your digital solutions, you can concentrate on running your business effectively. The entire system is packaged using Docker images, making it easy to deploy across various cloud platforms, including Azure and AWS, ensuring flexibility and scalability for your operations.

JulieDesk excels in seamlessly organizing and managing your appointments within your calendar, ensuring efficiency. Additionally, their team provides tailored Digital Communication and Social Media management services that cater specifically to the needs of your business. Paul and his skilled team are dedicated to enhancing your digital communication using various platforms such as LinkedIn, Facebook, and Google My Business. As experts in social media, they will expertly strategize your online presence to help you secure valuable SQLs and attract new clients. This innovative solution is entirely AI-driven and is designed to assist HR and Sales teams in streamlining their scheduling processes. If you frequently deal with a high volume of one-on-one meetings, Teddy is the perfect solution for you! With capabilities like proposing time slots, sending follow-ups, and creating events, Teddy will manage these tasks efficiently, allowing you to concentrate on more critical responsibilities. With JulieDesk and Teddy, you can enhance productivity and focus on growing your business.

Experience streamlined support team functionality that allows you to manage customer inquiries effortlessly: from contact forms and emails to orders. Efficiently consolidate all customer communication, whether it comes through email, Twitter, or Facebook, into a single platform. Each request is transformed into a helpdesk ticket and directed to the appropriate support team member. Explore options for both downloadable and cloud-based versions. This helpdesk solution is designed to handle a high volume of customer interactions while automatically routing them to the correct department or agent, ultimately minimizing workload and enhancing customer satisfaction. The Open Source PHP HelpDesk offers you the ability to oversee your support agents' workflows, thereby boosting customer contentment. Stay tuned for upcoming features, including response time analytics. The ecommerce-ready customer help desk ticketing system is the ideal choice for organizing customer support for your online or multivendor business, whether you are a small or medium-sized enterprise. This comprehensive solution not only streamlines operations but also fosters a more responsive customer service environment.

Software for managing constituents tailored to your mission. This robust cloud-based platform enables you to foster significant connections with those you assist. CivicTrack simplifies case management more than ever before. It allows you to link constituents with essential services, deliver timely updates, and monitor all communications related to a case on a single dashboard. With CivicTrack, you can consolidate all contact information and interaction history in one accessible online repository, ensuring a comprehensive profile for each constituent. The platform also facilitates case tracking, email communications, and file storage seamlessly, maintaining a record of all actions and correspondence in one convenient location. Considering a switch from Excel or another service provider? We provide implementation support to guarantee a smooth and secure transfer of your data into CivicTrack. While the platform is user-friendly from the start, we also offer complimentary training for our users along with continuous support. Each user can enjoy permission-based access, along with a high level of customization to suit your specific requirements. Additionally, our customer service team is always ready to assist with any questions or challenges you may encounter while using the software.

Help Desk Migration is a unique software which allows companies all over the globe to move their data using a reliable and secure data import tool. Customers can migrate many entities using Migration Wizard without the need for special codes or scripts. Customers can maintain relationships between tickets and other entities with the tool. The tool automates the process of migrating data so users don't have to spend hours manually transferring data. Migration Wizard is easy to use, so ticket field mapping goes smoothly. Migration Wizard is extremely concerned about security. The tool has secure facilities to host data centers to prevent physical attacks. Help Desk Migration also offers their clients the opportunity to try out the migration. Help Desk Migration also offers online support to customers. Help Desk Migration provides support for many help desk systems.

Contegix helps organizations work together in the digital age. We are Atlassian Platinum Partners, active members in the Drupal Community, and offer IT service desk solutions. We can help your company achieve its goals through consulting, application administration, and highly secure, compliant hosting services. We can help you if you are using Atlassian tools, have built your website on Drupal or need to remove help desk tasks from the IT teams' plates.

Ezetap brings together industry experts from payments, hardware, cloud, and SaaS sectors with a mission to create a seamless digital payment landscape in India. The intelligent SaaS payments platform, equipped with Smart and Secure features, is already empowering numerous brick-and-mortar retailers, e-commerce businesses, large enterprises, and organizations focused on financial inclusion to revolutionize their operations. Ezetap's Universal Payments platform stands out by allowing businesses to accept diverse payment methods from anywhere, on any device, and with any banking partner of their choice. By facilitating effortless payment experiences through a single integration into existing business frameworks, Ezetap is positioned as a leader in an increasingly software-driven marketplace. Tailored to accommodate a variety of business requirements, Ezetap’s payment solutions not only enhance efficiency but also grant businesses the freedom to focus on what they do best while we handle their payments. With a wide range of payment features available, Ezetap ensures that you can leave the complexities of payment processing in capable hands.

Faculty, staff, and advisors can easily publish their available appointment slots directly through Outlook or Google Calendar. With our seamless two-way calendar synchronization feature, students will have the ability to book appointments in real time, no matter where they are or what device they are using. Every appointment made will automatically sync to the respective calendars of faculty, advisors, or staff, ensuring everyone's schedule is updated instantly. Kiosks are perfect for centralized or decentralized student service centers, allowing students to check in for both scheduled and drop-in appointments via a virtual kiosk, QR code scanning, or card swiping. We provide an exceptional student-focused queue and case management solution tailored for higher education institutions. Our user-friendly interface enables the collection of notes, document uploads, and referral creation during face-to-face, Zoom, or phone appointments. Moreover, through progress report campaigns, faculty can reach out to students who may be exhibiting behaviors that put them at risk academically. This proactive communication ensures that students, their advisors, and the academic support team are all kept in the loop about any concerning developments. Ultimately, our system enhances the student support experience and fosters a collaborative approach to academic success.

Rezolve.ai is a GenAI-enabled employee support and engagement solution that integrates with Microsoft Teams, elevates employee experience, unlocks enterprise knowledge, and unleashes digital dexterity for enterprises. Rezolve.ai AITSM elevates employee experience, unlocks hidden enterprise knowledge, and unleashes digital talent, making it an indispensable tool for organizations looking to enhance their IT capabilities and drive innovation. Benefits of Rezolve.ai: • Enhance your service desk efficiency • Elevate your employee satisfaction (ESAT) and wait time • Provide support 24x7 • Eliminate Enterprise Friction • Increase Employee Productivity • Boost your ROI • Unleash digital dexterity • Engage your employees via MS Teams

Plutomen Connect serves as a cutting-edge remote visual assistance platform designed to empower frontline employees by facilitating the effortless exchange of knowledge across operations, while also enabling effective issue resolution through high-definition video streaming. With just a single click, experts can connect from afar, quickly identify technical challenges, and provide immediate solutions. The integration of smart glasses, such as RealWear, significantly elevates the remote assistance experience by allowing frontline workers to work hands-free while collaborating and troubleshooting simultaneously. Users benefit from real-time visual support for everyday maintenance, repair, and operations (MRO) through augmented reality annotations on both images and video, along with features like a secure chat module, insightful analytics, and an administrative dashboard that includes comprehensive digital self-help manuals and workflows aligned with the company's standard operating procedures (SOPs). Additionally, this versatile solution can be effortlessly integrated with a variety of industry-grade smart glasses and is accessible on browsers, as well as on Android smartphones, iPhones, and tablets, ensuring broad compatibility and ease of use for all team members. Ultimately, Plutomen Connect not only streamlines communication but also enhances overall operational efficiency, equipping teams with the tools they need to succeed in their roles.

Modules allow schools to be more flexible, reliable, and scalable. They improve communication between all departments within the school, and thus enhance quality education. Different user types can access a fully customizable dashboard. All notifications, tasks, and announcements are at your fingertips. You can create multiple campuses and schools within them. SmartClass will take care of the rest. SmartClass will track everything in one place. SmartClass can either provide a mobile application with a SmartClass brand or you can create your own custom application. SmartClass is available on the technology leaders partners Google Cloud Platform and Amazon Web Services. We will also be running it in Digital Ocean, whichever location is closest. Schoost school information and management system as a free service. All-in-one service for re-building new generation K-12 operating systems.

Total Support HelpDesk offers a user-friendly SERVER|CLIENT solution that is efficient and straightforward. It operates independently with an integrated CRM system, or it can seamlessly connect with existing external contact managers like Act!, MicrosoftSQL Contacts, Oracle, and Sybase ASE as a HelpDesk Add-on. You can host your database in various environments, whether on a local area network or a Cloud Server, ensuring accessibility from any location at any time via your PC. This comprehensive tool is ideal for businesses or organizations that need to monitor client communications, whether through calls or emails, from the initial contact to resolution. Total Support HelpDesk incorporates built-in workflow features that enable you to reassure clients that their requests are addressed with utmost priority, aiming for rapid solutions. With customizable priorities and a robust escalation mechanism, you can ensure that no inquiry goes unnoticed or unresolved, providing peace of mind for both your team and your clients. Furthermore, its flexible deployment options make it suitable for companies of all sizes, enhancing overall productivity and client satisfaction.

As the Digital Out of Home (DOOH) transformation approaches, it has become increasingly crucial for businesses to adopt a digital signage solution that provides a competitive advantage. Sideboard utilizes cutting-edge web technology to deliver a range of adaptable options for your digital signage needs, whether you prefer a subscription-based SaaS, a cloud solution, an on-premise private server, or standalone digital signage. Our dedicated Android media player allows for the swift establishment of a digital signage network, accommodating both small and large setups in a straightforward and budget-friendly manner. Users can enjoy features like multi-zone layouts, scheduled content, scrolling text, video playback, slideshows, and even live YouTube channels, all integrated into one platform. To outpace your rivals, now is the time to establish your Sideboard digital signage network! We provide various digital signage solutions along with a free trial of our software, so you can experience the benefits firsthand. For those interested in a cloud-based trial, simply sign up, and we cater to MS Windows-based on-premises servers and private cloud servers, including Amazon EC2, ensuring flexibility in deployment options. Explore the potential of digital signage today and elevate your business’s visibility!

Effectively oversee your business operations and evaluate performance using instantaneous statistics. Utilize the alert system to pinpoint sales agents who stray from established protocols, thereby motivating them to adhere to the guidelines. Collaborate with various stakeholders to ensure the security of information shared among different parties. The solution is compatible with desktops, tablets, and smartphones, making it versatile across platforms. Regardless of your sector, Followupbyte is designed to enhance your marketing efforts, boost revenue, foster customer loyalty, and much more. Easily grant access to your call centers, telemarketers, and sales teams in just a few clicks, with customizable clearance levels for each user. Take full advantage of our agenda, specifically crafted to cater to the demands of a professional prospecting campaign, which allows for seamless importing and exporting of your Google and Outlook calendars. Streamline your operations and lighten your workload with our comprehensive system that facilitates the entire monitoring process, ensuring you achieve optimal results. Embrace the tools available to maximize efficiency and drive business success.

Incorporate AI-driven monitoring capabilities to proactively manage incidents without needing expertise in machine learning. With Azure AI Metrics Advisor, which leverages AI Anomaly Detector and is part of Azure AI Services, you can oversee the performance of crucial aspects of your organization, such as sales and manufacturing operations. This tool enables rapid identification and resolution of issues through a robust set of features that includes near-real-time monitoring, model adaptation to your specific circumstances, and detailed diagnostics alongside alerting mechanisms. The AI Metrics Advisor interface simplifies end-to-end data monitoring management, seamlessly integrating with popular time-series databases and offering support for stream monitoring. Every dimension combination is thoroughly examined to identify impacted areas for root-cause analysis and alerts are dispatched promptly. Additionally, the platform includes a guided autotuning feature that allows for service customization tailored to your individual requirements, ensuring optimal performance. This comprehensive monitoring solution empowers organizations to enhance their operational efficiencies while minimizing downtime.

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