Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers require varying levels of support throughout their digital journeys, which presents an opportunity for you to establish yourself as a trusted advisor by providing training solutions that facilitate the adoption of new services and enhance existing solutions with continuous support. By delegating your productivity support tasks, you can concentrate more effectively on your primary business goals related to digital transformation. AppHelp provides a broad range of migration, onboarding, and ongoing support services that enable you to fulfill and surpass the criteria set by Microsoft and Google's Cloud Partner Programs. Additionally, assist your small to medium-sized business clients in reducing their on-site IT expenses with a full-featured Help Desk solution that can diagnose and resolve issues across various platforms, from cloud applications to networking devices and computers. Enhance your business clients' operations by introducing comprehensive IoT solutions that encompass interconnected devices, applications, and robust support. Furthermore, AppHelp delivers remote assistance for various security products, access control systems, audio-visual equipment, and more, ensuring that your customers receive the best possible service. Through these offerings, you can foster stronger relationships with your clients and help them navigate the complexities of their technological landscape.
Description
HealthCare Anytime offers secure, cutting-edge patient portal solutions designed for enterprises, built on robust industry standards and advanced technologies. Our comprehensive cloud-based Big Data solutions empower clients to foster meaningful patient engagement, enhance operational efficiency, and boost self-pay collections. We take care of hosting the portal solutions within a secure and highly dependable cloud infrastructure tailored for your healthcare organization. Delivered through a Software-as-a-Service (SaaS) model, our patient portal ensures seamless access and usability for both patients and providers. HealthCare Anytime also manages the implementation, training, maintenance, and ongoing support, relieving your already strained IT resources from extra responsibilities. Since the patient portal is a critical service for users, exceptional customer support is essential for driving patient adoption. Your organization must avoid the prolonged support ticket delays that are often experienced with HIS and EMR vendors. Understanding this necessity, HealthCare Anytime commits to providing outstanding support alongside its industry-leading software. Furthermore, we recognize that continuous improvement and user feedback are vital for maintaining the effectiveness of our services.
API Access
Has API
API Access
Has API
Integrations
Adobe Advertising Cloud
Amazon Web Services (AWS)
AppDirect
AppWise
BlueSnap
Cisco Secure Cloud Analytics
Coveo
G2
Google Cloud Platform
Google Workspace
Integrations
Adobe Advertising Cloud
Amazon Web Services (AWS)
AppDirect
AppWise
BlueSnap
Cisco Secure Cloud Analytics
Coveo
G2
Google Cloud Platform
Google Workspace
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AppDirect
Founded
2009
Country
United States
Website
www.appdirect.com/products/apphelp
Vendor Details
Company Name
HealthCare Anytime
Country
United States
Website
www.ihshealthcare.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Electronic Medical Records (EMR)
Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Handwriting Recognition
Integrated Telehealth
MIPS Certified
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition