Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers require varying levels of support throughout their digital journeys, which presents an opportunity for you to establish yourself as a trusted advisor by providing training solutions that facilitate the adoption of new services and enhance existing solutions with continuous support. By delegating your productivity support tasks, you can concentrate more effectively on your primary business goals related to digital transformation. AppHelp provides a broad range of migration, onboarding, and ongoing support services that enable you to fulfill and surpass the criteria set by Microsoft and Google's Cloud Partner Programs. Additionally, assist your small to medium-sized business clients in reducing their on-site IT expenses with a full-featured Help Desk solution that can diagnose and resolve issues across various platforms, from cloud applications to networking devices and computers. Enhance your business clients' operations by introducing comprehensive IoT solutions that encompass interconnected devices, applications, and robust support. Furthermore, AppHelp delivers remote assistance for various security products, access control systems, audio-visual equipment, and more, ensuring that your customers receive the best possible service. Through these offerings, you can foster stronger relationships with your clients and help them navigate the complexities of their technological landscape.
Description
HealthCare Anytime offers secure, cutting-edge patient portal solutions designed for enterprises, built on robust industry standards and advanced technologies. Our comprehensive cloud-based Big Data solutions empower clients to foster meaningful patient engagement, enhance operational efficiency, and boost self-pay collections. We take care of hosting the portal solutions within a secure and highly dependable cloud infrastructure tailored for your healthcare organization. Delivered through a Software-as-a-Service (SaaS) model, our patient portal ensures seamless access and usability for both patients and providers. HealthCare Anytime also manages the implementation, training, maintenance, and ongoing support, relieving your already strained IT resources from extra responsibilities. Since the patient portal is a critical service for users, exceptional customer support is essential for driving patient adoption. Your organization must avoid the prolonged support ticket delays that are often experienced with HIS and EMR vendors. Understanding this necessity, HealthCare Anytime commits to providing outstanding support alongside its industry-leading software. Furthermore, we recognize that continuous improvement and user feedback are vital for maintaining the effectiveness of our services.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Advertising Cloud
Yes
Amazon Web Services (AWS)
Yes
AppDirect
Yes
AppWise
Yes
BlueSnap
Yes
Cisco Secure Cloud Analytics
Yes
Coveo
Yes
G2
Yes
Google Cloud Platform
Yes
Google Workspace
Yes
Integrations
Adobe Advertising Cloud
No
Amazon Web Services (AWS)
No
AppDirect
No
AppWise
No
BlueSnap
No
Cisco Secure Cloud Analytics
No
Coveo
No
G2
No
Google Cloud Platform
No
Google Workspace
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AppDirect
Founded
2009
Country
United States
Website
www.appdirect.com/products/apphelp
Vendor Details
Company Name
HealthCare Anytime
Country
United States
Website
www.ihshealthcare.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Electronic Medical Records (EMR)
Appointment Management
Yes
Charting
No
Compliance Tracking
Yes
E-Prescribing
Yes
E/M Coding
No
HIPAA Compliant
No
Handwriting Recognition
No
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
Yes
ONC-ATCB Certified
No
Patient Portal
Yes
Self Service Portal
Yes
Voice Recognition
No