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Description

Customers require varying levels of support throughout their digital journeys, which presents an opportunity for you to establish yourself as a trusted advisor by providing training solutions that facilitate the adoption of new services and enhance existing solutions with continuous support. By delegating your productivity support tasks, you can concentrate more effectively on your primary business goals related to digital transformation. AppHelp provides a broad range of migration, onboarding, and ongoing support services that enable you to fulfill and surpass the criteria set by Microsoft and Google's Cloud Partner Programs. Additionally, assist your small to medium-sized business clients in reducing their on-site IT expenses with a full-featured Help Desk solution that can diagnose and resolve issues across various platforms, from cloud applications to networking devices and computers. Enhance your business clients' operations by introducing comprehensive IoT solutions that encompass interconnected devices, applications, and robust support. Furthermore, AppHelp delivers remote assistance for various security products, access control systems, audio-visual equipment, and more, ensuring that your customers receive the best possible service. Through these offerings, you can foster stronger relationships with your clients and help them navigate the complexities of their technological landscape.

Description

Data Collection Core is a software solution from Iotsmart that facilitates the real-time gathering of data from OPC Servers and various devices, processes it, and allows for output to multiple storage solutions simultaneously, consolidating information from all connected devices in one centralized location. You can operate the DCC in the cloud or on-premises, utilizing platforms like Azure IoT Edge, AWS IoT Edge, or virtual machines with a containerized setup. This ensures you receive accurate data directly from your sensors while connecting seamlessly with OPC UA and HTTPS outputs, allowing for the integration of numerous devices with performance that surpasses standard client solutions. The system also supports server redundancy for OPC UA and MQTT, ensuring reliability and continuity. Our team of IoT specialists is available for support, providing troubleshooting assistance and tailored customer service to enhance your experience. With our focus on managing your digital solutions, you can concentrate on running your business effectively. The entire system is packaged using Docker images, making it easy to deploy across various cloud platforms, including Azure and AWS, ensuring flexibility and scalability for your operations.