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Description
Customers require varying levels of support throughout their digital journeys, which presents an opportunity for you to establish yourself as a trusted advisor by providing training solutions that facilitate the adoption of new services and enhance existing solutions with continuous support. By delegating your productivity support tasks, you can concentrate more effectively on your primary business goals related to digital transformation. AppHelp provides a broad range of migration, onboarding, and ongoing support services that enable you to fulfill and surpass the criteria set by Microsoft and Google's Cloud Partner Programs. Additionally, assist your small to medium-sized business clients in reducing their on-site IT expenses with a full-featured Help Desk solution that can diagnose and resolve issues across various platforms, from cloud applications to networking devices and computers. Enhance your business clients' operations by introducing comprehensive IoT solutions that encompass interconnected devices, applications, and robust support. Furthermore, AppHelp delivers remote assistance for various security products, access control systems, audio-visual equipment, and more, ensuring that your customers receive the best possible service. Through these offerings, you can foster stronger relationships with your clients and help them navigate the complexities of their technological landscape.
Description
FMX is a facility management software that was developed by facilities managers. The software allows organizations to streamline their day-today operations, show how their team is performing, as well as reveal any blind spots that could be hindering their ability to maximize their resources.
Reduce work order resolution time, manage preventive maintenance tasks, and manage all your equipment and assets in one easy-to use system.
FMX provides ongoing customer support and training. They are happy to report a 98% customer rating and an average response time of 30 minutes. The solution is accessible via any web browser, mobile or desktop, and can be accessed by unlimited users at no additional cost. FMX is the solution for you. The team will make it their priority to help achieve operational excellence and improve your bottom-line.
API Access
Has API
API Access
Has API
Integrations
Adobe Advertising Cloud
AppDirect
AppWise
Blackbaud K-12
BlueSnap
Church Community Builder
Cisco Secure Cloud Analytics
Coveo
FastReport FMX
G2
Integrations
Adobe Advertising Cloud
AppDirect
AppWise
Blackbaud K-12
BlueSnap
Church Community Builder
Cisco Secure Cloud Analytics
Coveo
FastReport FMX
G2
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$35/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AppDirect
Founded
2009
Country
United States
Website
www.appdirect.com/products/apphelp
Vendor Details
Company Name
FMX
Founded
2012
Country
United States
Website
www.gofmx.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Asset Tracking
Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History
Building Maintenance
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
CMMS
Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Preventive Maintenance
Condition Monitoring
Inspection Management
Maintenance Scheduling
Mobile Access
Predictive Maintenance
Purchasing
Reminders
To-Do List
Vendor Management
Work Order Management
Scheduling
Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
