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support

Description

Customers require varying levels of support throughout their digital journeys, which presents an opportunity for you to establish yourself as a trusted advisor by providing training solutions that facilitate the adoption of new services and enhance existing solutions with continuous support. By delegating your productivity support tasks, you can concentrate more effectively on your primary business goals related to digital transformation. AppHelp provides a broad range of migration, onboarding, and ongoing support services that enable you to fulfill and surpass the criteria set by Microsoft and Google's Cloud Partner Programs. Additionally, assist your small to medium-sized business clients in reducing their on-site IT expenses with a full-featured Help Desk solution that can diagnose and resolve issues across various platforms, from cloud applications to networking devices and computers. Enhance your business clients' operations by introducing comprehensive IoT solutions that encompass interconnected devices, applications, and robust support. Furthermore, AppHelp delivers remote assistance for various security products, access control systems, audio-visual equipment, and more, ensuring that your customers receive the best possible service. Through these offerings, you can foster stronger relationships with your clients and help them navigate the complexities of their technological landscape.

Description

There are endless possibilities to use the workplace in a smarter and more efficient way. GoBright's purpose is to transform and innovate your office into a smart environment and making office life a better experience. Help employees work smarter, faster and more efficiently, so they are more relaxed and are happier at the office. If they spend less time on unnecessary and time-consuming things, then there is more time and energy left for valuable work. Check the availability of meeting rooms and desks, and book your preferred room or desk within seconds. Use the GoBright solutions to make a booking anytime, anywhere. Besides Room and Desk Booking, we also offer Parking Space Booking, Visitor Management, and Digital Signage, which are all integrated with Outlook, Teams, Google Workspace, and a variety of widgets. And the best of all? All of GoBright's Solutions are part of one Platform, making them easily accessible online and in the Mobile App.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Cloud Platform Yes 
Google Workspace Yes 
Adobe Advertising Cloud Yes 
Amazon Web Services (AWS) Yes 
AppDirect Yes 
AppWise Yes 
BlueSnap Yes 
Cisco Secure Cloud Analytics Yes 
IBM Cloud Yes 
Kount Yes 
Microsoft 365 Yes 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Power BI No 
Shippo Yes 
TOPdesk No 
VMware Cloud Yes 
WalkMe Yes 
Worldpay Yes 

Integrations

Google Cloud Platform Yes 
Google Workspace Yes 
Adobe Advertising Cloud No 
Amazon Web Services (AWS) No 
AppDirect No 
AppWise No 
BlueSnap No 
Cisco Secure Cloud Analytics No 
IBM Cloud No 
Kount No 
Microsoft 365 No 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Power BI Yes 
Shippo No 
TOPdesk Yes 
VMware Cloud No 
WalkMe No 
Worldpay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€20 per year
Please schedule a free consultation to receive an accurate overview on pricing.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AppDirect

Founded

2009

Country

United States

Website

www.appdirect.com/products/apphelp

Vendor Details

Company Name

GoBright

Founded

2016

Country

Netherlands

Website

gobright.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Digital Signage

Automatic Player Updates Yes 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support Yes 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor Yes 

Meeting Room Booking System

Digital Signage Yes 
Internal Meetings Yes 
Multi-Location Yes 
Online Booking Yes 
Payment Processing No 
Third Party Booking No 
Utilization Reporting Yes 
Vendor Management No 
Visitor Management Yes 

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management No 
ID Scan No 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List No 

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