Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers require varying levels of support throughout their digital journeys, which presents an opportunity for you to establish yourself as a trusted advisor by providing training solutions that facilitate the adoption of new services and enhance existing solutions with continuous support. By delegating your productivity support tasks, you can concentrate more effectively on your primary business goals related to digital transformation. AppHelp provides a broad range of migration, onboarding, and ongoing support services that enable you to fulfill and surpass the criteria set by Microsoft and Google's Cloud Partner Programs. Additionally, assist your small to medium-sized business clients in reducing their on-site IT expenses with a full-featured Help Desk solution that can diagnose and resolve issues across various platforms, from cloud applications to networking devices and computers. Enhance your business clients' operations by introducing comprehensive IoT solutions that encompass interconnected devices, applications, and robust support. Furthermore, AppHelp delivers remote assistance for various security products, access control systems, audio-visual equipment, and more, ensuring that your customers receive the best possible service. Through these offerings, you can foster stronger relationships with your clients and help them navigate the complexities of their technological landscape.
Description
Since 1994, we have been at the forefront of people counting technology, leveraging our extensive experience to support various organizations in sectors such as retail, public services, education, and transportation. Our offerings include a diverse array of footfall counters, ranging from budget-friendly beam counters to advanced overhead thermal time of flight and video systems, all accompanied by robust software and reporting tools that deliver valuable insights for clients. Whether you need assistance with footfall analysis, site occupancy, office utilization, or desk monitoring, we can provide precise and impactful data tailored to your organization's needs. Each solution we design is customized to align with your specific requirements, and we pride ourselves on delivering ongoing personalized customer support and technical guidance. Our team of experts in both software and hardware brings a wealth of industry experience to every project, ensuring the highest level of service. Additionally, our Commercial and Support teams are dedicated to enhancing our capabilities to meet the diverse needs of our customers, continually evolving to provide the best solutions available. With our commitment to innovation and collaboration, we strive to empower organizations with the insights they need to make informed decisions.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Advertising Cloud
Yes
Amazon Web Services (AWS)
Yes
AppDirect
Yes
AppWise
Yes
BlueSnap
Yes
Cisco Secure Cloud Analytics
Yes
Coveo
Yes
G2
Yes
Google Cloud Platform
Yes
Google Workspace
Yes
Integrations
Adobe Advertising Cloud
No
Amazon Web Services (AWS)
No
AppDirect
No
AppWise
No
BlueSnap
No
Cisco Secure Cloud Analytics
No
Coveo
No
G2
No
Google Cloud Platform
No
Google Workspace
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AppDirect
Founded
2009
Country
United States
Website
www.appdirect.com/products/apphelp
Vendor Details
Company Name
Axiomatic Technology
Founded
1994
Country
United Kingdom
Website
peoplecounting.co.uk/about-axiomatic/
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
People Counting
API
No
Anonymous Counting
No
Benchmarking
No
Car Counting
No
Conversion Tracking
No
Data Export
No
Events Statistics
No
Heatmaps
No
Mood/Age/Gender Recognition
No
Motion Detection
No
Reporting / Analytics
No
Retail Counting
No
Staff Exclusion
No
WiFi Tracking
No
Zone / Area Monitoring
No