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Description
Customers require varying levels of support throughout their digital journeys, which presents an opportunity for you to establish yourself as a trusted advisor by providing training solutions that facilitate the adoption of new services and enhance existing solutions with continuous support. By delegating your productivity support tasks, you can concentrate more effectively on your primary business goals related to digital transformation. AppHelp provides a broad range of migration, onboarding, and ongoing support services that enable you to fulfill and surpass the criteria set by Microsoft and Google's Cloud Partner Programs. Additionally, assist your small to medium-sized business clients in reducing their on-site IT expenses with a full-featured Help Desk solution that can diagnose and resolve issues across various platforms, from cloud applications to networking devices and computers. Enhance your business clients' operations by introducing comprehensive IoT solutions that encompass interconnected devices, applications, and robust support. Furthermore, AppHelp delivers remote assistance for various security products, access control systems, audio-visual equipment, and more, ensuring that your customers receive the best possible service. Through these offerings, you can foster stronger relationships with your clients and help them navigate the complexities of their technological landscape.
Description
Uptime Legal provides legal-focused technology solutions for law firms, including managed IT services, private cloud hosting, legal software deployment, and document management. Its offerings are designed to reduce reliance on on-site servers, improve security, and support more flexible, reliable operations.
Uptime Manage covers day-to-day IT support and help desk services.
Uptime Cloud provides a secure hosted environment for legal applications, documents, and firm data.
Uptime Applications helps firms implement and optimize platforms such as Actionstep, Clio, and NetDocuments.
LexWorkplace adds cloud-based document and email management with search, AI features, and Microsoft integration.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Actionstep
AppDirect
AppWise
BlueSnap
Clio
CosmoLex
G2
Google Cloud Platform
Google Workspace
Integrations
Microsoft 365
Actionstep
AppDirect
AppWise
BlueSnap
Clio
CosmoLex
G2
Google Cloud Platform
Google Workspace
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AppDirect
Founded
2009
Country
United States
Website
www.appdirect.com/products/apphelp
Vendor Details
Company Name
Uptime Legal
Founded
2005
Country
United States
Website
www.uptimelegal.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management