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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Customers require varying levels of support throughout their digital journeys, which presents an opportunity for you to establish yourself as a trusted advisor by providing training solutions that facilitate the adoption of new services and enhance existing solutions with continuous support. By delegating your productivity support tasks, you can concentrate more effectively on your primary business goals related to digital transformation. AppHelp provides a broad range of migration, onboarding, and ongoing support services that enable you to fulfill and surpass the criteria set by Microsoft and Google's Cloud Partner Programs. Additionally, assist your small to medium-sized business clients in reducing their on-site IT expenses with a full-featured Help Desk solution that can diagnose and resolve issues across various platforms, from cloud applications to networking devices and computers. Enhance your business clients' operations by introducing comprehensive IoT solutions that encompass interconnected devices, applications, and robust support. Furthermore, AppHelp delivers remote assistance for various security products, access control systems, audio-visual equipment, and more, ensuring that your customers receive the best possible service. Through these offerings, you can foster stronger relationships with your clients and help them navigate the complexities of their technological landscape.

Description

Uptime Legal provides legal-focused technology solutions for law firms, including managed IT services, private cloud hosting, legal software deployment, and document management. Its offerings are designed to reduce reliance on on-site servers, improve security, and support more flexible, reliable operations. Uptime Manage covers day-to-day IT support and help desk services. Uptime Cloud provides a secure hosted environment for legal applications, documents, and firm data. Uptime Applications helps firms implement and optimize platforms such as Actionstep, Clio, and NetDocuments. LexWorkplace adds cloud-based document and email management with search, AI features, and Microsoft integration.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
AppDirect Yes 
Assembly Trialworks No 
BlueSnap Yes 
Cisco Secure Cloud Analytics Yes 
Clio No 
Coveo Yes 
Google Cloud Platform Yes 
IBM Cloud Yes 
Juris No 
Kount Yes 
LexWorkplace No 
NetDocuments No 
PCLaw No 
Sage Timeslips No 
Shippo Yes 
VMware Cloud Yes 
WalkMe Yes 
Worldox No 
iManage No 

Integrations

Microsoft 365 Yes 
AppDirect No 
Assembly Trialworks Yes 
BlueSnap No 
Cisco Secure Cloud Analytics No 
Clio Yes 
Coveo No 
Google Cloud Platform No 
IBM Cloud No 
Juris Yes 
Kount No 
LexWorkplace Yes 
NetDocuments Yes 
PCLaw Yes 
Sage Timeslips Yes 
Shippo No 
VMware Cloud No 
WalkMe No 
Worldox Yes 
iManage Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AppDirect

Founded

2009

Country

United States

Website

www.appdirect.com/products/apphelp

Vendor Details

Company Name

Uptime Legal

Founded

2005

Country

United States

Website

www.uptimelegal.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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