Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Customers require varying levels of support throughout their digital journeys, which presents an opportunity for you to establish yourself as a trusted advisor by providing training solutions that facilitate the adoption of new services and enhance existing solutions with continuous support. By delegating your productivity support tasks, you can concentrate more effectively on your primary business goals related to digital transformation. AppHelp provides a broad range of migration, onboarding, and ongoing support services that enable you to fulfill and surpass the criteria set by Microsoft and Google's Cloud Partner Programs. Additionally, assist your small to medium-sized business clients in reducing their on-site IT expenses with a full-featured Help Desk solution that can diagnose and resolve issues across various platforms, from cloud applications to networking devices and computers. Enhance your business clients' operations by introducing comprehensive IoT solutions that encompass interconnected devices, applications, and robust support. Furthermore, AppHelp delivers remote assistance for various security products, access control systems, audio-visual equipment, and more, ensuring that your customers receive the best possible service. Through these offerings, you can foster stronger relationships with your clients and help them navigate the complexities of their technological landscape.
Description
Uptime Legal provides legal-focused technology solutions for law firms, including managed IT services, private cloud hosting, legal software deployment, and document management. Its offerings are designed to reduce reliance on on-site servers, improve security, and support more flexible, reliable operations.
Uptime Manage covers day-to-day IT support and help desk services.
Uptime Cloud provides a secure hosted environment for legal applications, documents, and firm data.
Uptime Applications helps firms implement and optimize platforms such as Actionstep, Clio, and NetDocuments.
LexWorkplace adds cloud-based document and email management with search, AI features, and Microsoft integration.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
AppDirect
Yes
Assembly Trialworks
No
BlueSnap
Yes
Cisco Secure Cloud Analytics
Yes
Clio
No
Coveo
Yes
Google Cloud Platform
Yes
IBM Cloud
Yes
Juris
No
Integrations
Microsoft 365
Yes
AppDirect
No
Assembly Trialworks
Yes
BlueSnap
No
Cisco Secure Cloud Analytics
No
Clio
Yes
Coveo
No
Google Cloud Platform
No
IBM Cloud
No
Juris
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AppDirect
Founded
2009
Country
United States
Website
www.appdirect.com/products/apphelp
Vendor Details
Company Name
Uptime Legal
Founded
2005
Country
United States
Website
www.uptimelegal.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No