Best IT Management Software for Microsoft 365 - Page 29

XY Sense offers an innovative platform for workplace occupancy intelligence, utilizing cutting-edge, privacy-focused sensors paired with a comprehensive cloud analytics suite to continuously gather anonymous data on occupancy and utilization in real time across various spaces such as desks, meeting rooms, and floors. This allows organizations to effectively track their space usage and implement data-informed strategies for hybrid work, facility management, and portfolio optimization. The sensor suite incorporates wide-area, entry/exit, and presence detection technologies that accurately identify human presence within a foot every few seconds, ensuring privacy by transmitting only X-Y coordinates instead of personal identifiers. Additionally, their Insights Platform converts the collected data into practical dashboards, live usage monitoring, predictive analytics, and APIs, facilitating seamless integration with existing workplace management systems. By leveraging this advanced technology, companies can enhance their operational efficiency and adapt to the evolving needs of their workforce.

Windows Autopatch is a cloud-based service from Microsoft designed to automate the process of delivering and managing updates for Windows, Microsoft 365 Apps for enterprise, Microsoft Edge, and Microsoft Teams, thereby enhancing security, maintaining productivity, and lessening the administrative burden on an organization’s devices. By ensuring that systems are up-to-date with the latest quality and feature enhancements, it effectively addresses security vulnerabilities and facilitates the adoption of new tools as they become available, allowing IT staff to redirect their efforts towards more strategic initiatives rather than routine update management. Autopatch also minimizes interruptions for end-users by implementing phased rollout strategies and sequential deployment rings that adapt to feedback on reliability and compatibility, thereby lowering the risk of widespread disruptions while keeping stakeholders informed about the update process. In doing so, it not only streamlines the update process but also contributes to a more efficient and secure IT ecosystem within organizations.

Octopus Cloud serves as a robust Microsoft licensing and software asset management solution offered through a SaaS model, designed to assist organizations in automating the discovery, monitoring, compliance, and reporting of software usage across various IT environments, including on-premises, cloud, and hybrid setups. By aggregating usage data from multiple infrastructure sources, the platform enhances visibility into various license types like SPLA and CSP, effectively automating the collection of inventory and aligning it with licensing entitlements, thus enabling teams to alleviate manual workloads, mitigate compliance risks, and generate audit-ready reports enriched with detailed analytics and notifications. Additionally, the platform features several modules, including Data Collector for seamless infrastructure scanning, OC View for centralized license management and compliance monitoring, billing capabilities for end customers, and an API Module that facilitates integration with existing CRM, ERP, billing, or BI systems to streamline data flows and enhance operational workflows. With these capabilities, Octopus Cloud empowers organizations to optimize their software asset management processes and ensure adherence to licensing agreements more efficiently.

ZeroTek is a specialized multi-tenant Identity and Access Management (IAM) Software as a Service (SaaS) platform designed specifically for managed service providers, enabling them to efficiently deploy, manage, and scale Okta identity solutions for various clients from a unified interface. By enhancing Okta's robust identity and access management features with tools tailored for managed service providers, it streamlines operations across multiple clients, allowing providers to offer secure authentication, single sign-on, and lifecycle management as a subscription service. A centralized dashboard provides teams with the ability to oversee and manage numerous customer directories, users, and applications in one location, effectively decreasing operational challenges and enhancing oversight. Additionally, ZeroTek facilitates the swift creation of Okta tenants in mere seconds, expediting the onboarding process for customers without the hassle of prolonged procurement or licensing hurdles. The platform also incorporates MSP-centric role-based access control to uphold least-privilege permissions for technicians, while thorough auditing capabilities ensure comprehensive accountability across all managed environments. Overall, ZeroTek empowers managed service providers to deliver seamless identity management solutions with greater efficiency and effectiveness.

Smart Assignments and Rotations for Jira is an add-on from the Atlassian Marketplace that streamlines the ticket assignment process in Jira and Jira Service Management by leveraging customizable rules tailored to specific team needs. This tool empowers organizations to set up assignment guidelines based on a variety of criteria, including time zones, team availability, shifts, skill sets, functional areas, and user-defined conditions, thereby facilitating the automatic routing of tickets to the most suitable team member without any need for manual handling. Designed specifically for high-demand service and support settings, it alleviates the burden of constant ticket management and oversight, thus minimizing operational challenges by ensuring a smooth and consistent distribution of tasks. Additionally, it enhances workload balancing by assigning jobs according to logical criteria instead of subjective judgments, fostering a fair environment and mitigating problems like ticket cherry-picking or disproportionate workloads among teams. Ultimately, this tool not only increases efficiency but also contributes to a more equitable and organized work atmosphere.

TeamsHub.io enhances governance within Microsoft 365 and streamlines administration, leading to improved collaboration, innovation, productivity, and security. By automating the creation and management of Microsoft 365 groups, Yammer and Teams channels, SharePoint sites, and OneDrive storage, it aligns workflows and approval processes with the specific needs of businesses. This platform empowers users to utilize Microsoft Teams and Microsoft 365 through self-service options while maintaining essential guidelines and controls to ensure organizational structure and security. Additionally, TeamsHub effectively mitigates issues such as Teams sprawl, content redundancy, orphaned teams, uncontrolled creation, and information overload by automating various processes including provisioning, operations, lifecycle management, naming conventions, classification, expiration policies, guest access, and external workflows. Furthermore, it provides administrators with a unified interface to oversee workloads, monitor user activity, track engagement levels, and simplify complex PowerShell tasks through automated governance, ultimately fostering a more efficient management environment. This comprehensive approach allows organizations to focus on their core objectives while ensuring a secure and organized digital workspace.

MyMonitor365 is a cloud-based uptime and infrastructure monitoring platform designed to help organizations proactively monitor critical systems, detect outages quickly, and maintain reliable IT operations. The platform provides comprehensive monitoring capabilities for websites, REST APIs, servers, SSL certificates, DNS records, TCP ports, network devices, email systems, backups, and Microsoft 365 services from one centralized dashboard. MyMonitor365 uses global monitoring agents across multiple geographic regions to verify service availability and reduce false positives caused by localized network disruptions. The platform supports smart alerting with configurable thresholds, escalation policies, maintenance windows, and real-time notifications delivered through email, SMS, webhooks, Slack, Microsoft Teams, Discord, Telegram, and other integrations. MyMonitor365 also includes advanced security and compliance features such as SSL/TLS inspection, DNS hijacking detection, two-factor authentication, audit logging, and keyword monitoring for validating application responses and service behavior. Managed service providers can use white-label monitoring features to oversee client infrastructure, voice systems, Microsoft 365 environments, Exchange servers, and backup systems from one platform. The system provides detailed incident timelines, root cause analysis tools, and compliance-focused activity tracking to help IT teams troubleshoot issues more effectively and maintain operational transparency. MyMonitor365 is built to support IT departments, MSPs, and growing businesses that need reliable visibility into infrastructure performance, service availability, and operational health.

DaemonLayer operates above your PSA, streamlining the repetitive tasks associated with Microsoft 365 requests that often take up valuable engineer time. It manages processes such as password resets, group modifications, mailbox permissions, user updates, license assignments, and out-of-office settings completely autonomously, without requiring any intervention from technicians. Support emails that come in are automatically categorized, triaged using AI technology, and sent to your service desk with all the necessary context already compiled. Even before the triage process is finished, DaemonLayer gathers information about the M365 user, reviews past tickets for any related issues, assesses the situation's confidence level, and recommends the most appropriate technician, completing this in less than four seconds. It also features seamless two-way integration with both ConnectWise and Autotask, ensuring that PSA embedded panels display triage summaries, duplicate notifications, and workflow approvals directly within your ticketing system. Furthermore, a trust-based change authorization mechanism is in place to manage sensitive tasks, equipped with customizable human-in-the-loop approval checkpoints to enhance security and accountability. With these capabilities, DaemonLayer significantly boosts efficiency and reduces the workload on IT teams.

We are Haiilo, one of the world’s largest providers of social intranet and employee communications solutions. With our Employee Engagement Cloud, we offer all the features and insights that companies need to improve corporate culture and establish cross-cutting communication in the workplace.

Experience a premium email backup solution that enables you to securely archive your personal emails from a wide array of email providers, all consolidated in one safe location. Say goodbye to concerns about losing or accidentally deleting important messages, as well as the stress of mail storage quota notifications, when you utilize Mail Backup X for teams. This tool allows you to concentrate on what truly matters—your business. Designed for ease of use, the Mail Backup App seamlessly integrates with major email clients, including Apple Mail, Outlook for Mac, Windows Outlook, Office 365, Thunderbird, and Postbox. With just a few clicks, you can set up email backups with these clients, ensuring that all incoming emails are automatically saved in real time. Additionally, it supports backing up emails from a variety of online service providers such as Gmail, Yahoo, Outlook.com, AOL, Yandex, mail.ru, iCloud, Protonmail, Zoho, Gmx.net, web.de, and business email hosting services that are compatible with IMAP and Microsoft Exchange, giving you unparalleled flexibility and security for your email data. The convenience and reliability offered by this solution make it an essential tool for anyone looking to safeguard their email communications.

Deep Identity allows you to protect your company with a full range of Deep Identity integration products and data governance products. Lightweight, flexible, and open architecture. Trusted Identity Audit & Compliance Manager is the industry's best solution. It provides a layered approach to identity governance and administration. Trusted identity manager (Trusted IM), the industry's lightest solution, provides a "layered approach" to identity administration. Privilege Management Manager (Trusted PIM), is the most practical and non-intrusive solution in the industry to address any privilege identity related problems in any organization. Data Governance Manager (TrustedDGM) offers complete automation for identity, data access governance, and lifecycle management. It integrates across modules and systems. Manage full-time contractors profile management, Access review and N Level approval workflow, Self Service and Bulk Provisioning etc

The HPE Consumption Analytics Portal serves as the metering and analytics feature within HPE GreenLake, an on-demand IT solution from HPE Pointnext Services that combines the flexibility and cost-effectiveness of public cloud services with the security of your own data center. This platform provides detailed insights into your usage patterns and expenses through engaging dashboards and an intuitive drag-and-drop reporting interface. You can effectively manage IT expenditures with adaptable budgeting options and a recommendation system that operates based on usage metrics for consumption-driven services. Additionally, by predicting demand, you can avert potential shortages that could lead to outages, empowering you with the ability to strategically plan your resource capacity. Integrated within HPE GreenLake, the HPE Consumption Analytics Portal enhances transparency, allowing for clearer understanding of how your usage and commitments impact your monthly expenses. Ultimately, this tool grants you greater control over decision-making concerning capacity planning to ensure optimal performance of your workloads.

KeepItSafe offers a wide range of Data Protection-as-a-Service solutions, ensuring data availability through cloud backup, disaster recovery, mobile endpoint management, and support for SaaS applications. With over 20 data centers worldwide, KeepItSafe adheres to strict compliance standards such as SOC 2, HIPAA, and PCI, while providing tailored managed services along with round-the-clock support. Known for being one of the most secure and scalable options in the industry, their cloud backup and on-demand recovery services include Backup-as-a-Service (BaaS) with comprehensive monitoring and support available 24/7. As a holistic disaster recovery and online backup provider, KeepItSafe offers fully managed Disaster Recovery as a Service (DRaaS) that safeguards and replicates data across numerous secure off-site servers, ensuring rapid failover during any critical incident. Additionally, their powerful endpoint backup solution enhances file sharing, collaboration, and data-loss prevention, all integrated into one cohesive platform. KeepItSafe Mobile empowers IT managers with the necessary tools to effectively safeguard their organizations from unexpected data disasters, making it an invaluable resource for proactive data management.

Hornbill Platform provides a means to streamline and digitize your organization's processes through a suite of seamlessly integrated and user-friendly applications tailored for enterprises. The adoption of digital technology greatly enhances the financial performance of businesses, propelling the trend of Digital Transformation—an essential focus for organizations today. With Hornbill's platform and solutions, you can effectively pursue this transformative goal. Each application is crafted to meet the specific needs of your business operations while operating on a cohesive technology framework that features a unified data model and complete integration. Business users can effortlessly automate workflows across various departments in a no-code setting, eliminating the need for costly consulting services or technical projects to begin unlocking value. Central to any digital transformation initiative is a versatile workflow automation feature, allowing complex business processes to be represented visually without requiring coding skills or specialized technical knowledge. This innovative approach empowers organizations to adapt quickly to changing market demands while optimizing their operational efficiency.

ServicePilot aims to deliver a precise representation of IT systems and applications, focusing on aspects such as security, availability, and performance. Teams face a significant challenge in ensuring that applications operate flawlessly while maintaining high performance and security standards. This task has become increasingly difficult in the context of agile development, where changes are frequent, the pace of evolution is rapid, and the complexity of information systems architecture continues to rise. The IT landscape has transformed dramatically since the advent of various technologies: cloud computing has become commonplace, mobile devices are now incredibly powerful, the Internet of Things is expanding rapidly, and the introduction of micro-services and containers is revolutionizing application development. These shifts have created new demands, and legacy tools are struggling to keep pace, proving inadequate for modern requirements. Consequently, there is a pressing need for a new generation of monitoring solutions. Additionally, it is crucial to remember that the underlying infrastructure, network, and storage are integral components that must also receive attention, as applications depend on these elements for their functionality. Thus, a holistic approach to monitoring is essential for success in today's complex IT environment.

We offer solutions for all industries. We make ICT (Information & Communication Technology) easy for you, whatever your industry. We offer ICT products, services, as well as 24/7 support in the USA. Businesses need to be able to access and use dynamic computing, communications and collaboration tools. IronOrbit INFINITY workspaces (hosted desktops and DaaS, VDI) are your computers in cloud. They are optimized for what you need. All your files, applications, operating system, personal desktop shortcuts, and settings are available to you. INFINITY Workspaces are more powerful than desktop computers or laptops and can be accessed securely from any internet-connected device.

SafeStor serves as a comprehensive answer for both backup and disaster recovery, guaranteeing that your files and systems remain secure during any incident and can be restored in mere minutes instead of days or weeks. The integration of our Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) offerings provides you with the reassurance that your business is safeguarded across diverse and intricate environments. Our advanced technology continuously monitors your systems in real-time, effectively differentiating between regular activities and potential threats such as unauthorized encryption attempts. You can drastically reduce recovery times by launching a safeguarded system locally, directly from the backup storage onto your current Hyper-V or VMware host. Additionally, our platform enables you to safeguard virtual and physical servers, workloads on AWS and Azure, workstations, and O365 data all in one place. By utilizing SafeStor, you can eliminate the need for costly equipment and backup software, allowing you to protect your systems and data at a consistent, budget-friendly monthly rate that aligns with your usage. This streamlined approach not only enhances operational efficiency but also provides a flexible solution tailored to the unique needs of your business.

With Calero's single-platform solution, you can leverage automation with our technology expense management platform to become an extension of your team. Calero, a global technology expense management provider, offers solutions for telecom, mobility, and SaaS.

Unlock the full capabilities of your workforce by leveraging top-tier collaboration tools from Microsoft and Cisco, seamlessly integrated with Evolve IP’s award-winning enterprise voice and communication services. Our customized Purpose-Built® solution is designed specifically for your organization, significantly enhancing employee productivity and fostering greater operational efficiency. With Evolve IP Desktop Services, including DaaS, RMM, ITaaS, and more, your team can work remotely while IT teams effortlessly manage, secure, and update devices and applications for all employees. Elevate your customer service experience with Evolve IP's renowned omnichannel contact center solution, which has been recognized in Gartner’s CCaaS Magic Quadrant for three consecutive years, boasting the highest client recommendation score among all evaluated vendors. This tailored communications and contact center platform will be uniquely crafted to meet the specific needs of your business, ensuring a seamless and effective communication experience. By choosing Evolve IP, you're not just investing in technology; you're enhancing the overall performance and satisfaction of your entire organization.

SysCloud offers seamless automatic backups for essential SaaS platforms, keeping a vigilant eye out for harmful files, while providing in-depth insights related to your data and compliance—all accessible from a single dashboard. It's common for users to accidentally delete or overwrite emails and files, but with SysCloud, you can effortlessly restore lost data from any backup snapshot. The system continuously monitors your cloud backups for any potential issues and sends daily updates and solutions directly to your dashboard. With SysCloud, you can generate comprehensive backup reports, assess your organization's data compliance, and swiftly address any malicious files before they adversely affect your business. Furthermore, the platform simplifies the process of safeguarding your enterprise, ensuring that your data remains secure and accessible at all times.

Speed up the adoption of hybrid cloud solutions, expand your capabilities as necessary, and oversee data workloads through a user-friendly platform. This platform offers a seamless scale-out solution that is completely integrated with Commvault’s Intelligent Data Management system. Propel your digital transformation journey forward with unparalleled scalability, robust security, and strong resiliency. It provides straightforward and adaptable data protection for all types of workloads, including those involving containers, virtual environments, and databases. The built-in resiliency guarantees data availability even during simultaneous hardware malfunctions. With copy data management, you can easily reuse data, allowing for instant recovery of virtual machines and live production copies for development and testing purposes. Experience high-performance backup and recovery processes thanks to automatic load balancing, improved recovery point objectives (RPO), and minimized recovery time objectives (RTO). Furthermore, enjoy cost-efficient cloud data mobility that enables the transfer of data to, from, inside, and across various clouds. You can also conduct disaster recovery tests on replicas directly from the hardware, ensuring that your organization is well-prepared for any eventuality. This comprehensive solution is designed to enhance operational efficiency while safeguarding your critical data assets.

CloudFX empowers IT departments to provide a seamless, platform-centric IT-as-a-Service experience for end-users. In order to boost employee efficiency and enhance customer satisfaction, organizations must ensure a cohesive experience for both staff and clients. This approach fosters business agility and innovation, underscoring the necessity for IT to adopt a platform-based model that avoids the constraints of vendor lock-in. The CloudFX platform is designed with open standards and state-of-the-art technologies, offering self-service catalogs to minimize cloud sprawl and shadow IT issues. It features advanced billing and analytics capabilities that analyze, aggregate, and optimize costs while ensuring better governance and compliance through improved policies. Additionally, it streamlines the procurement process for IT products and services, provides diverse options for vendor-neutral IT solutions, and automates the management and tracking of orders. Furthermore, the platform supports unified SaaS personalization and management, along with SaaSOps for effective SaaS service oversight. Ultimately, CloudFX equips organizations with the tools necessary to thrive in a rapidly evolving digital landscape.

Our platform has been meticulously designed to tackle the sophisticated threats that exist in today's digital landscape. Regardless of whether your organization employs 5 or 10,000 people, ContentCatcher serves as an optimal solution. Email remains the primary medium for business communication, and any downtime of your email server or provider can lead to significant financial repercussions. ContentCatcher boasts a 24/7 emergency inbox that activates automatically during outages, ensuring your operations continue smoothly. Users can access this emergency inbox through our online portal, which is equipped with a fully functional email client for sending and receiving messages, allowing for seamless continuity in work with minimal interruption. Both small and large enterprises face similar email threats, as malicious actors often target organizations without regard for their size or industry. It is crucial to have a robust email security solution in place to safeguard your business effectively. With a variety of packages available, ContentCatcher adapts to meet your current and future needs, ensuring you are always protected. Our commitment to evolving with your business ensures that you stay one step ahead of potential threats.

Cloud-based identity management (IAM), which includes multi-factor authentication (MFA), credential based passwordless access and single sign-on (SSO). Cloud-based multi-factor authentication provides secure access to all your users' apps, networks, devices, and accounts. Optimal user experience is achieved through adaptive authentication, proximity-based login, and adaptive authentication. Happy users won't try to bypass security measures. Everyone wins. This is easier than any other thing you have tried. The work-saving features, such as built-in provisioning tools, on-premises integrations, and cloud integrations, reduce the IT workload from deployment to everyday management. To move forward faster, you need strong IAM. Cloud-based Identity as a Service scales rapidly to accommodate new users, expanding use case, and evolving security threats.

Docusoft collaborates with financial professionals to develop software and create innovative solutions. We address issues such as document management, cloud file storage and client data management, workflow processes and data protection. File sharing, document delivery, electronic signatures, and file sharing are just some of the many areas we address. We work together to create the best software solutions possible for accountants, insolvency professionals, financial and business advisors, and other professional service businesses around the world. Every transaction or business communication results in the creation or modification of files and documents. Docusoft CloudFiler is the best cloud document management tool to manage your business communications. Users can search, retrieve, create, automate, and process business documents from any web browser. OCR search features are also available to review documents.