MSPStuff Switchboard Description
MSPStuff Switchboard serves as a hosted AI workspace and MCP gateway designed specifically for managed service providers. It facilitates read-only access to various systems including PSA, RMM, Microsoft 365, security, backup, and billing, enabling teams to pose inquiries in straightforward English. Users are empowered to generate traceable reports, dashboards, charts, and scheduled checks, while also utilizing read-only AI agents with the ability to review source tool calls. Administrators manage access based on individual users and platforms, ensuring that credentials are securely maintained server-side. The functionality of Switchboard can be accessed through its web application or via compatible MCP clients such as ChatGPT, Claude, Microsoft Copilot, and Cursor. This versatility allows managed service providers to enhance their operational efficiency and streamline communication across different systems.
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Thinfinity Workspace 7.0's Technical Highlights:
- Progressive Web App (PWA) technology for a seamless user experience
- Integrated Thinfinity VNC, VirtualUI, and z/Scope for maximum versatility
- HTML5 terminal emulation supporting DEC terminals, TN 5220, and TN 3270 protocols
- Robust enterprise-grade audit logs for security and compliance management
- Proprietary VNC protocol for real-time monitoring and troubleshooting
IMPROVE USER EXPERIENCE
- Deliver business-critical apps, desktops and files from a single web portal.
- Provide simplified remote browser access for your users, while confining them to only the resources that they need.
SIMPLIFY IT AND AVOID VPNs
- Forget traditional VPN deployments and complexities.
- Enable access from Chromebooks, mobile devices or any computer with a Web Browser. Zero setup.
KEEP YOUR BUSINESS SECURE
- Use enterprise-grade encrypted connections.
- Integrate with your existing and external identity platforms.
- Apply 2FA or MFA policies with all identity providers.
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SysAid
IT teams don't need another AI that makes suggestions. They need one that gets the work done. SysAid combines enterprise-grade ITSM with agentic AI that takes action from the start: closing incidents, handling service requests, kicking off workflows, and rolling out changes on its own. This isn't a chatbot bolted onto a help desk. SysAid is the only platform where agentic AI operates inside the ITSM guardrails you define, so every decision is traceable and every policy stays in your hands. There's nothing to code and no developer dependency. Manage incidents, problems, changes, requests, your CMDB, SLAs, and your knowledge base from a single platform that goes live in weeks. Repetitive tickets stop eating your team's day, freeing them for strategic work. Employees ask questions in plain language and get answers on the spot, no ticket required. And with built-in reporting on what the AI resolved, showing real impact to leadership is simple.
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Pricing
Pricing Starts At:
$387/month
Pricing Information:
Hosted starts at $387/month for 3 licensed users and supports 3–5 users, up to 5 connected platforms, 50 questions per team per day, 3 concurrent sessions, 5 scheduled report runs per week, and six-hour refreshes. Dedicated starts at $1,386/month for 3 users, includes all platforms and usage, and provides a reserved server and database; Dedicated is required from 6 users. Additional Microsoft 365 and Google Workspace client tenants are $10/month. Monthly and annual billing are available, with no onboarding fee. Accepted beta MSPs receive 50% off seats and client tenants for their first paid year; dedicated infrastructure is excluded from that discount.
Free Trial:
Yes
Integrations
Company Details
Company:
AutomatedMSP, LLC
Year Founded:
2025
Headquarters:
United States
Website:
www.mspstuff.io
Media
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Product Details
Platforms
Web-Based
MSPStuff Switchboard Features and Options
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