Average Ratings 12 Ratings

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

At VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our versatile business phone plans, which are designed to be both flexible and scalable, allowing you to customize features such as call routing, voicemail, and conferencing to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like interactive voice response (IVR), call queuing, and real-time monitoring. Additionally, our business texting service enables convenient communication with both customers and colleagues via SMS. And if you're looking to transition from traditional analog phone systems, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity. Get a free demo today!

Description

Why use 8 systems when one package could do the job? Weave allows patient, client, and customer communication to be easier and more efficient while working in and out of your office. This is especially helpful during COVID. Weave makes it easy to communicate with clients and patients.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AVImark
Advantage SMART Practice
Amazon Web Services (AWS)
Arini
Cloud9
Curve Hero
DentiMax
Denticon
Dentrix Enterprise
EagleSoft
Eyefinity EHR
IntraVet
MacPractice 20/20
MacPractice DDS
MacPractice MD
Mindbody
OfficeMate
Planfix
Provet
Stackreaction

Integrations

AVImark
Advantage SMART Practice
Amazon Web Services (AWS)
Arini
Cloud9
Curve Hero
DentiMax
Denticon
Dentrix Enterprise
EagleSoft
Eyefinity EHR
IntraVet
MacPractice 20/20
MacPractice DDS
MacPractice MD
Mindbody
OfficeMate
Planfix
Provet
Stackreaction

Pricing Details

$18/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

VirtualPBX

Founded

1997

Country

United States

Website

www.virtualpbx.com

Vendor Details

Company Name

Weave

Founded

2011

Country

United States

Website

www.getweave.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

VirtualPBX Business VoIP stands out as a leading provider in the realm of cloud communications, tailored to accommodate businesses of varying sizes. With a rich history spanning over 27 years, VirtualPBX offers a powerful and dependable VoIP service boasting an impressive 99.999% uptime, along with a suite of advanced features and top-notch customer support. As a privately owned and US-based entity, VirtualPBX is committed to delivering award-winning customer service available 24/7/365, along with flexible solutions designed to scale alongside your business. Additionally, small enterprises can take advantage of significant savings, averaging between 40-80%, making VirtualPBX a smart and economical choice for business communication needs.

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

VirtualPBX Contact Center is transforming the landscape for small and medium-sized contact centers. Backed by more than 27 years of expertise in cloud communications, VirtualPBX delivers tailored remote contact center solutions that cater to individual requirements. As a privately owned company based in the United States, they provide exceptional customer service around the clock, with software that boasts an impressive 99.999% uptime, and offers limitless customization for call flows and queuing options, ensuring that every client’s specific demands are fulfilled.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

SMS Marketing

VirtualText offers a comprehensive text messaging platform designed to facilitate communication between businesses, customers, and employees utilizing their current phone numbers. This all-inclusive system allows for seamless sending and receiving of both SMS and MMS messages, consolidating your text interactions into a single, user-friendly interface. How It Functions VirtualText enhances communication efficiency, enabling smarter workflows. Here are some of its standout features: Collaborative Inbox: A shared inbox allows multiple team members to access and manage all text and web chat exchanges, ensuring that communication history is centralized and that no messages go unnoticed. Automated Texting: Streamline your messaging process by automating texts. You can configure automatic responses, schedule messages for future delivery, or develop drip campaigns for marketing initiatives, reminders, and follow-ups. Contact Organization: Maintain an orderly contact list and tailor your messaging. You can categorize audiences and utilize keywords to automatically include new subscribers, ensuring that the right messages reach the right people.

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Product Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Optometry

Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Alternatives

Alternatives

Web Tracks Reviews

Web Tracks

Gritware