Web Tracks Description
Web Tracks by Gritware can be used to manage your IT assets and help desk. Web Tracks is browser-based and simple to use. It allows IT professionals to easily assign tasks and help desk tickets, track peripherals and software licensing and track IT expenditures. You can also create reports on help desk, inventory and purchasing. Web Tracks comes in two versions: Standard and Enterprise.
Pricing
Pricing Starts At:
$295.00/one-time
Pricing Information:
Standard Edition - starts at $295
Enterprise Edition - starts at $795
Enterprise Edition - starts at $795
Free Version:
Yes
Free Trial:
Yes
Integrations
Company Details
Company:
Gritware
Year Founded:
1998
Headquarters:
United States
Website:
www.gritware.com
Media
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- Includes 100+ Premium Features
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- Unlimited Calling, Faxing, SMS, Conferencing.
Product Details
Platforms
Windows
Type of Training
Documentation
Customer Support
Phone Support
Online
Web Tracks Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management Software
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management