iPlum Description

iPlum is a mobile first solution for business professionals. The solution provides a separate line with calling, texting and phone system features on your mobile for individuals or an enterprise. iPlum works on your existing smartphone without changing carriers. It is simple to use, backed with enterprise security controls.
The platform provides HIPAA compliance for healthcare professionals and Mobile communication compliance for financial & legal sector employees.

Businesses get advanced features like auto-attendant, extensions, call recording, transcriptions, auto-text reply and more for their mobile line. You can get a prompt response to your calls and texts during business hours. A centralized portal helps you organize your team. Manage iPlum users from different profiles and permissions through a corporate account. You can show your customers that you care by automatically sending business

Pricing

Pricing Starts At:
$8.99 per user per month
See Pricing Details

Integrations

API:
Yes, iPlum has an API
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Reviews - 3 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
iPlum
Year Founded:
2016
Headquarters:
United States
Website:
iplum.com
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Media

Play Video Calling Receive call Texting Auto Text Reply Call Recording Business Hours

Product Details

Platforms
SaaS
Windows
iPhone
iPad
Android
Type of Training
Documentation
Videos
Customer Support
Online

iPlum Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

iPlum User Reviews

Write a Review
  • Name: Nidhi G.
    Job Title: Researcher
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Convenient HIPAA compliant call, text for our clinical research

    Date: Jun 17 2024

    Summary: Good value of money and simple to use for our clinical research group. We will continue to use iPlum for calling & texting our clients.

    Positive: iPlum’s HIPAA compliance feature has been a game-changer for us. We have been using iPlum to call and text patients at our clinical research institute for several months now. Not only has this made it easier for us and the patients to communicate, but it has also ensured that each patient’s privacy is fully maintained.

    Negative: I wish I could get it through my Apple watch. I was told they are working on it.

    Read More...
  • Name: Naina V.
    Job Title: Therapist
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Using for HIPAA compliant texting

    Date: Mar 31 2024

    Summary: Our staff likes it and we continue to use it extensively to communicate with clients on daily basis.

    Positive: Like the texting features. We can setup appointments, reminders, group texting and send broadcast to clients.
    Gives us both app & web interface for texting.
    Some of our therapists use it for calling as well, others use its voicemail feature only.

    Negative: So far it has been good for us. They provide us to archive information.
    Additional integration with our EHR will be good.

    Read More...
  • Name: Glen K.
    Job Title: Manager
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Works for HIPAA compliance for my therapy practise

    Date: Mar 09 2024

    Summary: We have been using 8 months now and didn't have any major issues. We were able to train our therapist fairly easily as the interface is very similar to mobile phone calling & texting. Overall our users are happy they switched to iPlum.

    Positive: We looked around & talked to every solution out there. We choose iPlum because:
    1. Best cost in the industry. Similar feature products were atleast twice the cost
    2. Good support system.
    3. Modern design.

    Negative: Bringing our 20 therapist on board and porting their lines was bit confusing but iPlum onboarding team helped.

    Read More...
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