I try my best not to bias my opinion against Apple - mainly because I'm forced to work with them - but I have to say this just confirms my own numbers.
I work in schools so I deal with all kinds of devices from servers and PCs down to smartwatches and phones. As "IT" I also get lots of people use me as their personal technical support (my employer doesn't mind, and even encourages it as a value-add for other staff, so long as it doesn't interfere with real work).
Pretty much across the board, people with iPads, iPhones and Macs experience many more failures per device than the rest. I don't even SEE Android users after setting up the email on their phones (something we have to do for them, by policy, so we know they aren't just buying new phones and setting them up themselves). iPhone people also seem to break their screens SO OFTEN that it's just laughable.
I have precisely one dead Samsung tablet "on the pile", and no end of iPods, iPads, iPhones and other gadgets.
The Mac Minis, especially those sold as "servers"? Laughable.
The Mac desktops? Laughable.
And then when you do this not just on a "per-device" basis, but on "per-value" basis, it gets even sillier as you can buy 2-3 or more of the competition for the price of one Apple. You don't get any more work done for that price either, and certainly don't get less failures.
A member of staff brought in some things from clearing out their mother's house after she died. One was a BBC Micro, complete and working. We snapped that up. Then they said "Oh, and I have a Mac at home that just stopped working, it's only a year or two old, I suppose you want that?"
She was quite surprised by our answer. Needless to say, we spent the afternoon with "BOOP-BEEP" startup sounds as we played about with the BBC, but nobody wanted the Mac. Nobody even asked the spec. Literally nobody in the IT office cared about it.
But I have no doubt she ran out and just bought another Mac. Like the person who had a MacBook Pro that nearly exploded because the battery bulged like fuck in it and we refused to touch it and told them to get it off-site (we're a school, so there are kids and I do NOT want some personal device brought on site, exploding, and hurting someone - I am NOT going to do the paperwork and deal with the stupendous health-and-safety aftermath of something like that) and dispose of it elsewhere as soon as they could.
I'm forced to support Apple, against my wishes, and I try really hard to spin positives from what they offer. But I literally can't find enough to justify. It's basically popular "because it's popular", like designer trainers or something. In terms of actual figures on almost any aspect, Apple devices are atrocious.