
Ireland Cracks Down on Online Scammers 183
bizpile writes "Ireland has decided to take some extreme measures to crack down on one type of online scam. They have decided to suspend direct dialing to 13 countries (mostly South Pacific Islands) in order to halt the use of auto-dialers. The measure, announced by Ireland's Commission for Communications Regulation, came in response to hundreds of consumer complaints about the scams. ComReg acknowledges that its move is extreme but says that previous efforts to raise awareness of the problem failed to significantly diminish complaints. ComReg will keep the block in place for six months, after which it will be reviewed. All direct-dial calls will initially be blocked, although the regulator is also compiling a "white list" of legitimate numbers that consumers have requested to call."
What's the scam ? (Score:5, Interesting)
I suppose the line owner could claim innocence, but they'd have to be damn convincing about it if lots of people suddenly start dialling this high-cost line.
Simon
Re:What's the scam ? (Score:5, Informative)
The telcos can't ask their opposite numbers for details, and can't refuse to pay for certain numbers either. So blocking them at root is (a) their only option and (b) a jolly good idea because all the poor buggers like my brother (who got caught for 125gbp just the other day - bloody MS insecure ^&*&^%$) would find their net connection refused and realise that they're being done.
Justin.
Re:What's the scam ? (Score:5, Interesting)
That's the other good thing about ADSL - I don't have to worry about shit like this. No (traditional) modem, no way it can dial out. Good job too, as in the past I've had to clean a handful of the little buggers off my girlfriend's PC.
Sucks to be caught out by this sort of thing though - hope your brother gets/got the money back.
Re:What's the scam ? (Score:4, Interesting)
Not looking likely... but tell your MS-using UK friends: BT will password protect premium numbers so they can't be used by a dialler.
J.
Re:What's the scam ? (Score:2, Informative)
Save yourself a fortune
Re:What's the scam ? (Score:2)
But for international call baring they would have to pay.
Re:What's the scam ? (Score:4, Informative)
Unless you are in NL and they activate SWITCHPOINT (Score:3, Interesting)
Unless you live in the Netherlands and you have an evil big telco (KPN) that changes your DSL line into an electronic payment facility, with a risk of EUR 3.000 per incident. The technology they used is called 'Klipping' to link the IP number to the phone number of the DSL connection being used. No matter who has access to your machine (could be a remote connection with a ste
Eircom was making more out of it than the scammers (Score:5, Insightful)
So likely Eircom were paying the foreign telco a relatively small amount for completing the call, and the foreign telco would pass on a percentage of that to the dialler operator, while Eircom itself was getting the lions share of the actual call costs. If you complained, they would basically say 'you shouldn't have been visiting porn sites then'.
It was in no way in Eircom's interest to see these scams ended, and that's why it was the government regulator that stepped in to force them to block the number.
See here [comwreck.com] for some more background information. (This guy's site is a parody of the ComReg site but the information he presents is true.)
Re:What's the scam ? (Score:3, Interesting)
Re:What's the scam ? (Score:5, Interesting)
At that point I think BT made the billing cycles the same!
Re:What's the scam ? (Score:2)
No, the billing cycles are still as you described them. I believe they will, however, block a line that is being used to make too many premium rate calls and require an advance payment to reenable it.
Re:What's the scam ? (Score:2)
I'm sure I pressed Ctrl+C; maybe Firefox doesn't like me.
Re:What's the scam ? (Score:2, Interesting)
Re:What's the scam ? (Score:3, Insightful)
You can't *prove* you didn't make the call legitimately.
Re:What's the scam ? (Score:4, Funny)
Even if I am lying in a coma, I don't want my cronjobs stopped!
Yours of sound mind and body,
Dr, T. Skwid Esq. [dotgeek.org]
Password stealing, anyone? (Score:2, Insightful)
This means they could also sniff packets to their heart's content, stealing passwords as they go...
How to deal with Spam/Scam (Score:5, Interesting)
BT, here in the UK, have been doing some similar actions recently although on a less extreme scale.(One of which is maximum cost control, they refuse to route any call where the cost is higher than the maximum cost for an inland premium-rate call in the UK).
Its good to see regulators and firms acting to protect the more clueless users from themselves, as long as it doesn't prevent people requesting a line be opened.
Re:How to deal with Spam/Scam (Score:3, Informative)
The UK has a body called ICSTIS [icstis.org.uk] which deals with premium rate (but not expensive overseas) tarrifs.
Some other links: / [theregister.co.uk]
http://www.theregister.co.uk/2004/07/01/icstis_ann ual_report/ [theregister.co.uk]
http://www.theregister.co.uk/2004/06/28/mps_icstis
Re:How to deal with Spam/Scam (Score:2)
power of boycott (Score:3, Interesting)
Re:power of boycott (Score:2)
if you want to act like an asshole you risk that nobody will call you up and invite you anywhere...
Re:power of boycott (Score:2)
Assuming the phone call actually makes it to anywhere near the South Pacific.
More awareness would help too. (Score:3, Insightful)
Re:More awareness would help too. (Score:2)
So, in parallel with informing the users, it should help to recommend businesses to discontinue all modem dialin services that can be (or have been) moved to Internet.
Re:More awareness would help too. (Score:2)
my cable modem doesn't send/recieve faxes
Re:More awareness would help too. (Score:2)
Re:More awareness would help too. (Score:2)
Yes, but you have to pay several dollars a month for such a service, or possibly some limited services are free but require you to accept spam in return. I use one of these and it's a bit of a drag but occasionally necessary. Also many services are limited as to w
Re:More awareness would help too. (Score:3, Informative)
Wouldn't simply ensuring you have adequate virus/spyware protection help? This falls under awareness since people download things that do things totally differently than what they wanted.
I know it is traditional not to read the article, but you could at least read the summary.
previous efforts to raise awareness of the problem failed to significantly diminish complaints
They tried rasing awareness. It didn't work. Many, many uses don't have adequate virus/spyware protection, and don't understand a
Re:More awareness would help too. (Score:2, Informative)
So I don't think it is all that extreme. If you read the article you will see that a lot of the countries listed don't even have a real population there.
White lists (Score:3, Interesting)
So what's going to stop owners of those numbers in foreign countries to send an email requesting that their number is whitelisted?
Re:White lists (Score:2)
The easiest way would be for the regulator to accept requests only be telephone via a number which does not accept calls from outside the Irish Republic.
Re:White lists (Score:2)
Re:White lists (Score:3, Interesting)
Re:White lists (Score:2)
And the telco could make it a rule only to open outgoing calls if the subscriber calls them from the line he wants enabled. Caller-id or a call back from the telco to the subscriber would verify ownership. Some extra effort for the telco, but how many non-business subscribers are likely to want to dial direct to Nigeria??
MBolongo: Hello, this is Michael at Cork 555-1234. Please to be allowing dis list of numbers to be calling t
Crime costs even when it doesn't pay (Score:2)
So what's going to stop owners of those numbers in foreign countries to send an email requesting that their number is whitelisted?
Remember that there's a step between request and approval. Ireland is clearly serious about this.
Re:Crime costs even when it doesn't pay (Score:2)
Yes because Ireland's economy is closely coupled with that of the South Pacific Islands.
Rather a lot of these "make random uninformed comments" karma whores today.
Re:Crime costs even when it doesn't pay (Score:2)
Did I say that Ireland's economy would be hurt? No. I said that they were restricting the functionality of their phone network, which they are. I can't say that there are a lot of "make random uninformed replies" to actual comments idiots around because, in fact, your somewhat alone in your stupidity.
karma whores
My karma is already maxed out, moron.
Re:Crime costs even when it doesn't pay (Score:2, Insightful)
Think of this as cutting off an entire netblock for spamming. Either the guys on the other side do something about it, or their phones just stop ringing.
Re:Crime costs even when it doesn't pay (Score:2)
I think it's sad that to stop scammers Ireland has to deliberately stunt its telecommunications infrastructure. This will help stop the scams themselves and their profitability, but scamming will continue to hurt Ireland.
They're not the only ones. Optus in Australia made direct dialing to Sao Tome-Principe, Guinea-Bissau, and Diego Garcia available only on an opt-in basis earlier this year. I don't know if it's the same in Ireland, but everyone I know who makes international calls uses calling cards any
Lets loose premium rate dialup. (Score:5, Interesting)
If you want to charge for a service get the customer to enter their credit card details / set up an account. If you think they would be unwilling, then that speaks volumes about your business.
Re:Lets loose premium rate dialup. (Score:3, Funny)
They are just breeding grounds for porn sites
and you call that illegitmate ?
Re:Lets loose premium rate dialup. (Score:3, Informative)
If you want to charge for a service get the customer to enter their credit card details / set up an account. If you think they would be unwilling, then that speaks volumes about your business.
A telco I use the services of operates a premium-rate dialup in order to change the terminating line of their non-geographic numbers.
Typical c
Re:Lets loose premium rate dialup. (Score:2)
Many are a complete rip off of course and there is plenty of adult content, which is pretty nasty and anyone (child) can call. (As an aside, I don't see parents monitoring childrens phone calls, when they could be calling some really nasty, personalised, stuff)
BT offers a free premium rate call blocking service. I believe it is quite po
Pin codes on international/premium rate (Score:5, Interesting)
Does any spyware/anti-virus software check this (and I don't mean check for a piece of particular spyware, but check the behaviour).
Re:Pin codes on international/premium rate (Score:2, Insightful)
"If windows asks about changing dialup settings, remember to click Yes or you won't see [Insert_Celeb_Name] tits."
Its just like the websites for activeX controls, or more recently for Driver downloads.
Never underestimate the gullibility of your userbase.
All of these problems are caused by operating under Admin anyway, because if I remember rightly, you can't change things like this as a normal user.
Fix that issue and the problems will subside.
Good Idea (Score:4, Insightful)
Clearly no company wants to cut into their profits, so I'm sure they very carefully analysed calls to the blocked areas over the last while, to see how many calls were made out to them. If they were used all the time by customers, they wouldn't consider it feasible to ban the entire selection.
It could be considered to be extreme, but it's certainly not any sort of censorship. They have said that they will compile a "white-list" of numbers in those territories, so if you have a legitimate reason to be calling those places, they are more than happy for you to do so. Again, just like configuring a firewall for the first time, it is a bit of a pain to allow all the things you need to, but you end up with a much more secure system.
Re:Good Idea (Score:2)
Extreme but a step in the right direction (Score:5, Interesting)
Re:Extreme but a step in the right direction (Score:3, Insightful)
make such scam billing illegal (Score:5, Insightful)
Of course, you might still need to block some popular scam countries, if only to protect the citizens from running up not insignificant long distance time charges (and you certainly can't stop the telcos from charging from long distance time, but you can stop them from charging the extra fees that motivate this problem in the first place). If enough countries got around to saying flat out that we know this is a scam and we are going to legally protect our citizens from the "fees" they are being scammed out of, then eventually the problem would go away and there would be no need to block numbers. But as long as the government sides with the crooks and their telco accomplices and allows the telcos to go after the victim in this scam, the problem will not only continue but will grow; this article is the proof of that.
What little, if any, valid charges one incurrs while calling another party by long distance could certainly be covered by other and better means than allowing it to be directly billed to a telephone number (credit card, for example). Enforcing this would be far better than exposing all of your citizens to a scam based on a flawed telco business model and blocking whole countries from your long distance system.
Personally, I wouldn't mind seeing this type of billing go away completely, even for calls within a country. But at least there is a good argument that any scammers operating this way inside a country can be caught and taken to court; which is often not the case when they are on the other side of the globe. A few simple changes to the law, such as forcing the telcos to hold any payments for several innitial months to be sure victims have time to complain about scam sites and block those payments, should be adequate to stop hit and run scammers from seting up shop in the country they plan to run their scam in. And, of course, a law should block incoming international long distance telco "special fees", not just outgoing ones.
Duh! (Score:2, Informative)
Re:Duh! (Score:3, Interesting)
Re:Duh! (Score:4, Interesting)
That should read:
"..., please dial [random 3 digit code] now."
Duh! and Duh, Doh! for you (Score:2)
Re:Duh! and Duh, Doh! for you (Score:2)
Well, thats why it would be a random number, not something predictable.
There may be ways to beat them (but don't bet on it - many modems do voice and a good hack might even voice-id a challange of numbers to be dialed back)
Voice analysis is hard. If only a few countries implement blocks of this nature, they wouldn't bother doing anything about it.
Re:Duh! and Duh, Doh! for you (Score:2)
Voice analysis gets a lot easier when you're trying to analyze a source designed to be clear and distinct, and you only have to pick out the informstion from a very iimited subset of words, in this case the tem posiable digits.
Re:Duh! (Score:2)
Maybe these numbers (if any) will subsequently be added to the IDD whitelist.
Re:Duh! (Score:2)
It all comes down to education. (Score:3, Insightful)
However, people will not "wake up" to a fact until it (A) impacts a large enough segment for the media to report on it or (B) impacts business enough to have them protect their infrastructure better and/or buy air/press time (see A above)
Government regulation is not the answer. It creates more red tape and toothless laws and raises taxes. Businesses (to include telcos, whether a state or private) should be innovative, not lobby the government to protect a broken system.
Germany & Switzerland (Score:4, Informative)
If premium charges are racked up the user must physically type OK into a box before the dialer gets operative. That doesn't help too much if in addition to the dialer a troyan is sneaked into the computer that OK's it in a for the user transparent fashion.
In this case the number was shut down and the scamee mustn't pay.
In Switzerland dialers to premium numbers are outright verboten, since this year. Period.
In Denmark (Score:2, Informative)
have the block lifted for free. It esentially stopped all the sacamming in one go. Those that need to do buisness with those countries presumably opened their lines shortly after (I presume that this is a very limited number of people), so the commercial impact was minimal, and the benefits maximal.
Doesn't this require the use of MSIE? (Score:3, Insightful)
Official Apology (Score:4, Informative)
From: service.announcements@eircom.net
Dear Customer,
As part of our ongoing commitment to customer service we would like to
provide you with the following important information on Modem
Hi-Jacking.
Modem Hi-Jacking occurs when a web site you visit purposely disconnects
you from your Internet Service Provider and reconnects you to the
Internet through an international or premium rate number, which may
result in increased call charges.
Everyone using the Internet should be aware of this risk. It is a
global issue and is not confined to Ireland. eircom net provides a safe
surfing guide, which may help you reduce the risk of Modem Hi-Jacking.
Please be aware that there are also software and hardware solutions
available, which may reduce the risk of Modem Hi-Jacking. Our safe
surfing guide provides some examples of these solutions. These are
purely examples and do not represent an exhaustive list. eircom net is
not in a position to recommend a particular solution. Customers will
need to determine which one best suits their particular needs.
For further advice please visit our safe surfing guide at
http://www.eircom.net/safesurfing
Kind Regards,
Fintan Lawler
Managing Director, eircom net
This mail sounds a lot like eircom covering their own asses to me. They've regularly overcharged the numbers that dialers are calling, at over 3 a minute. I was almost caught by one of these dialer programs myself a few years back.
I logged off, left the PC to get something to eat, and then a very wierd sound started coming out of the modem. A big dialing +475 5746353735373 or something appeared on the status connection. Got freaked out at the time. Virus scanner couldn't find the dialer, so I had to desperatly altavista for an answer(didn't know about google yet). I fixed the issue but low and behold, the next bill had a big IR£3 charge for the number that the dialer connected to for about 20 seconds.
This scam has been know for a long time, radio stations are always on about it every few months. Maybe the guy on the inside got caught, because there HAD to be one unless eircom just enjoyed grossly overcharging customers. Oh well. Monopoly is as monopoly does. Still they're giving a free broadband trial now... Hmmm I wonder if I should NO CARRIER
Ha ... (Score:2, Informative)
And they called us vigilantes ...!
Dumb (Score:3, Insightful)
"Hello, is that Paddy? I'll give you 20 euros to try and call this number so that it gets added to the whitelist."
Re:Dumb (Score:2)
Diallers made in Ireland? (Score:2, Informative)
Interestingly, during my research I came across these links that indicated the diallers are actually developed in Dublin itself.
Seems like things are going full-circle here - Ireland is cutting lines to countries dialled by software developed in Ireland...
Shouldn't they start investigating the root cause?
http://www.wi [wired.com]
Hello.. (Score:2)
It's really an order not to bill for dialer calls (Score:3, Informative)
It's only for six months, until they figure out something better.
Automated authenticathion: (Score:3, Insightful)
Humans will be able to respond to this. Modem autodialers will not (at least not without a huge amount of added intelligence).
BTW: I'm patenting the process :-)
Comment removed (Score:4, Informative)
Re:Will this ever work (Score:2)
Re: (Score:2)
Comment removed (Score:4, Interesting)
Re:Will this ever work (Score:5, Insightful)
*NEVER gona happen
On the other hand, if America (and maybe the E.U. too) passed a simple law stating that customers would not be responsiable for international long distance premium charges and that the government would no longer side with the telcos in giving them the weight of law to enforce these fees coming from a flawed business model against it's own citizens, then the problem would go away fast.
It might even go away faster if the government recognized that this was a well know fraud based on a flawed concept that the telcos set up and that the telcos take a cut from each time the scam gets a victim, and charged them with rackettering for letting the problem continue.
Re:Will this ever work (Score:3, Insightful)
Insightful ? . Note to Mod: RTFA it's not even about spamming, nor is the scam based in Ireland.
Re:Will this ever work (Score:2, Funny)
Not flamebait or a troll, I'm part Irish and just admitting the truth. Got a problem with that? You're just saying that to annoy me!!!
Re:Will this ever work (Score:2)
Hey! I find that offensive.
Re:Is this the proper way? (Score:2, Informative)
Re:Is this the proper way? (Score:2)
I wonder if diallers "humanise" the modem dialling or it it can be detected by looking at the spacing of the digits... not really worth it I suppose.
IIRC at one stage Mercury 121 (mobile) phones banned the two rather large countries of Pakistan and Nigeria from being called, presumably since that's where all the stolen mobile phones were calling.
Re:Is this the proper way? (Score:2, Informative)
Re:Is this the proper way? (Score:2)
Besides, if you had legit usage it would show up on your bill in previous months, and the computer would score it low.
Re:Is this the proper way? (Score:2)
Re:Is this the proper way? (Score:4, Interesting)
Impact on the dialers? Hardly. Cutting into the flow of money to the scammers? Maybe a little bit. Preventing a lot of unfortunate, computer-illiterate irishmen from raking up giant telephone bills? Sure thing.
And as far as I can understand the article, thats what it's all about - not to stop the scammers per se, but to prevent people from falling itno their trap. And as such, this is a Good Thing (tm) as far as I'm concerned.
You could try to educate Joe Avrage (or Ola Dunk, as we call him), but even if you should manage that - and it ain't gonna be easy - it's all in wain when their spouse, stipid kid or geratic grandmother just 'borrows' the PC for a bit and clicks on something they shouldn't have clicked on... back to square one. Blocking whole nations like this may seem extrem, but it works. If you have a legitimate reason to call there, simply call the telco and ask them to put that number on the whitelist.
A simular sceme - allthought user-initiated - are in place in Norway. You can ask that your phone shouldn't be allowed to call abroad, except to numbers you spesifificly designates. Or you can tell TeleNor (the biggest telco in Norway) that your phone isn 't supposed to call abroad, unless you dieal a spesific code first. I had to have a collegue set that one up, since his wife was (still is, despite countless attempts at teaching her) in the habit of clicking 'yes' to everything on screen...
Re:Is this the proper way? (Score:2)
In Ireland, they call him Ima Drunk.
(+1 Funny)
(+1 Irish Joke)
(-4 Not Really Funny)
Re:Is this the proper way? (Score:2, Insightful)
Of course it will. If the dialers can't dial these numbers the custoemr can't get ripped off.
Numerous complaints about these charges to Eircom [eircom.ie] (Our countries defacto telecomunications monopoly) have been ignored. Many customers have been left out of pocket. Thats why the usually toothless ComReg [comreg.ie] has taken action.
The best way, as a starte
I also live in Ireland, Eircom not to be praised (Score:4, Informative)
My guess is the business that lost 12,000 and others complained to ComReg (the regulatory authority).
Re:I also live in Ireland, Eircom not to be praise (Score:3, Informative)
Re:I also live in Ireland, Eircom not to be praise (Score:2)
Re:This is Ireland, and I live here ... (Score:3)
Re:This is Ireland, and I live here ... (Score:2)
Re:This is Ireland, and I live here ... (Score:2)
There is an element of truth in this: obviously enough people who got caught by pr0n dialers to complain to Telecom. But this reaction is merely a case of protecting people from themselves -- it won't hurt the pr0n merchants, who will always find another way.
There are some people who would prefer the Internet to auto-cull itself. Those users who were careless or unknowledgeable enough to get scammed will pan
Re:Per usual (Score:2, Informative)
Band 13 includes those mentioned in the ComReg directive, and cost a whopping Eur 3.60 per minute (at all times). As a comparison, one reseller charges Eur 1.00 to the same desitnation, and the highest premium rate here is Eur 2.90.
So its reasonably clear that Band 13 was created to generate more profit for eircom, rather than protect their customer's in
Re:Per usual (Score:2)
Re:Not all education (Score:2)
Education to not use software that's so vulnerable to spyware drive-by installations, to switch off scripting and html rendering in email clients etc. however would cut down the problem.
Re:This is news? (Score:2)
They're only blocking direct dial calls. If you've got relatives in those countries, then you'll probably be using a calling card, as these countries are damn expensive to call through the standard phone companies. Otherwise you can always go via the operator, like in the old days.
Re:A small question of freedom... (Score:4, Insightful)
Re:A small question of freedom... (Score:2)
Re:Can't they just block *modem* calls? (Score:2)