AT&T Wireless Drops Fixed Wireless 94
n8twj writes: "According to this story at Internetnews.com, AT&T has decided to graciously bow out of the Fixed Wireless arena. This is a move that strands 47,000 of its customers, displaces its entire fixed wireless division staff and costs the company more than $1 billion." Iridium, Ricochet, and Sprint's ION are now gone or all-but-gone, too -- it's been a bad year for unconventional Internet service customers.
Re:Wireless? (Score:1)
AT&T Broadband (Score:1)
Re:AT&T Broadband (Score:3, Insightful)
Bad management? (Score:2)
a company that's had problems of its own since going public."
Seems like The Mgmt screwed up here. Someone couldn't decide what to do with it...
":management:
distinguished primarily by their distance from
actual productive work and their chronic failure
to manage (see also {suit}). Spoken derisively,
as in '*Management* decided that
--
Frist post brought to you by The Management!
Its sad, but not the end for alternative providers (Score:1)
How many of the so called dot-com bombs were not really failures ? One problem of the way we plan business in the USA is our short-termism.
In Japan, corporations like sony etc have plans that take in the next 20 years!
I'm not really surprised that the uptake of these wireless services did not make big $$S. Its a shame, but I expect we will see a similar technology emerge from the ashes.
Re:Long term (Score:2)
Yes, but the Sony Plan 2001, which was developed 20 years ago (1981) had us all using Beta and VHS totally phased out.
Good managers plan in advance and have a long term view. AT & T was built by good management. Unfortunately, they do not have good management now.
Re:Its sad, but not the end for alternative provid (Score:1)
The real problem with the wireless world is that it costs megabucks to build the infrastructure, but the stuff it is delivering is only worth toy prices. It's the same with mobile phones. People only buy stuff like this when they can do it out of petty cash.
Re:Its sad, but not the end for alternative provid (Score:2, Interesting)
Fixed Wireless, which combined high speed access with telephone services, had worth to AT&T as a hedge against lost market share in LD and in their dial-up ISP Worldnet; it also was meant to stand as a building block in their "all services, any distance" strategy.
With Wireless spun off, the new company is not interested in the high-speed access market, unless there's immediate profit in it. And there isn't. AWE will do better without it; they surprised the market yesterday by showing some black ink.
Not directly related, but of interest in how quickly these things can pan out (or wash out), here's Michael Armstrong's ambitious plans for combining AT&T services [scdrg.com] and how it failed. [attinsider.com]
Time to create Wifi LANs all over (Score:1)
Why Wireless? (Score:3, Interesting)
I live in one of the most well-connected areas of the country, and probably in the world. UUNET, AOL, MAE-EAST, and countless others are located out here. My county also has one of the oldest Cable-TV plants in the country. I live in one of the fastest growing sections of the county, and our CO is both overburdened and too far from my house for DSL.
In short, Fixed Wireless, had it even been available here, is the ONLY reasonable broadband option for me. (I'm not prepared to deal with satellite latencies).
People need to realize that losing these alternative systems is a phenomenally Bad Thing. I fully expect that in 2 years (just as the next-generation DSL that might have finally gotten me service comes online, maybe) DSL will be provided in my area by Verizon, and Verizon alone, and they won't bother upgrading, so I'll still have no DSL. And as for cable -- well, that *might* work, maybe, but I'll never get static IPs or a server-friendly AUP.
Sure, I might not have had that with Wireless, either, but with more competition, especially from different media, there'd be more service-level competition for DSL, and more urge to expand and improve service. With no competition, well, why bother?
It constantly depresses me, the state of technological affairs in this country. For pete's sake, we invented (more or less, perhaps) DSL, the Cell Phone, and countless other incredibly cool or useful technologies. But because "competition" and "the marketplace" is so vitally important to us (or at least to our well-funded politicians), we don't have any standards, we have incomplete rollouts, we have lousy service, and Microsoft.
And the worst of it is, most of the public at large doesn't realize that it doesn't have to be like this! We accept BSODs because, well, computers crash, don't they? We accept lousy DSL service because, well, we're running out of IPs, and we don't have any backbone fiber left, right? We accept reduced cell phone services because it's great that we have a choice between CDMA and TDMA and GSM, right? Geez.
Sorry for the rant. It's been a bad morning for me so far.
So, let's say, for the moment, that a bunch of smart geeks running a non-profit ISP were to get together and start an 802.11-based fixed wireless service. How much, really, would that cost? Where would we get startup money? If we're going to serve 50, 100, or 1000 subscribers over a 2-10 Mbps connection, is it really resonable to have only a single T-1 on the back side? How do we afford a fatter pipe, if the subscribers are willing to pay half the cost for fewer services over cable?
In short, we need these big businesses to build out these networks, to dip into their funds and live with losses for a couple years. We simply cannot do this ourselves.
If anyone knows how we can do it ourselves, please let me know, 'cause I know a bunch of smart geeks at a non-profit ISP who would love to do exactly this.
Re:Why Wireless? (Score:1)
Re:Why Wireless? (Score:3, Insightful)
That's exactly the problem.
I'm not pushing "non-profit" for any idealistic reasons, I'm only saying that, as a non-profit, the ISP I'm on has very low overhead (most everything is done gratis by geeks), and can get at least some equipment via donations (which is how we got our big Bay dialup switch, I believe).
If you can't do any better, than shut your yap, please.
Um...well, I don't know whether we can do any better. Everyone here seems to talk about "just build your own WiFi network with your friends," but that's got serious problems with it, too. A low-cost, non-profit ISP is the next logical step up from a loose group of geeks with 802.11 equipment and a full-out, for-profit, telecomm-owned company. It gives us some degree of legal accountability (like, say, a way to collect fees), while keeping overhead low.
Anyway, what I was trying to say is that I keep hearing people here either say "hell with wireless, get DSL" or "just set up your own wireless network." Well, I'm asking, "How do we set up our own wireless network, knowing that we need a decent back-end (T1 or better), that such a connection will cost money, and that we'll need some way to recoup those costs while also guaranteeing that when the founding geeks move on, something's left behind for everyone else."
If nobody can explain how to do that , then I'd like everyone here who says "Just build your own wireless network" to shut their traps, as you so eloquently put it.
Re:Why Wireless? (Score:2)
This is being done as we type in Leesburg, VA. I don't know how close you are (it sounds as if you're somewhere in Loudoun Co.), but if you are interested, drop a line.
Re:Why Wireless? (Score:1)
One model worth considering would be to have a for-profit ISP install wireless 802.11b access points in public locations such as restaurants, book stores, coffee shops, etc. where the business owner would pay for the the provider for the equipment and bandwidth necessary to run the access point and then, turn around, and either resell it to the end user or simply give it away. This could create a 10-15% increase in foot traffic to the business and keep its patrons happy by allowing them to come into the establishment and surf the 'Net via the patron's own laptop, PDA, etc. and 802.11b card.
Check out http://www.richmondfreewireless.org/tavi-0.20/ [richmondfreewireless.org] for more info. You'll notice it's very similar to Seattle Wireless, Personal Telco, etc. but the model is a bit different.
HTH!
Re:Why Wireless? (Score:2)
Heh, you must live just down the block from me (well 3k feet farther from the CO though).
The first problem is finding enough subscribers in an area small enough for you to serve. If you could find a geek cluster apartment, or townhome or some other sort of people hive that will really help. If you have no real funding you need to have all your subscribers lined up in advance because you won't be able to afford to buy your equipment and connectivity without income (or at least not for longer in advance then one credit card cycle or so...).
You need to put enough 802.11 stations around to cover your area, for an apartment you may be able to handle around 3 floors on one hub. If you need to cover more area you need to either have 902.11 stations that can route traffic across them, or connect the hubs another way (which will be very hard to do if you have non-subscribers in the way). You also have to power these things. This is mostly a one time charge (they may break over time and need replacement, or you may have to expand your area...).
Getting the link to your upstream provider will be costly. Most ISPs charge a lot more for the right to wholesale (resell bandwidth). Last I checked this was like $3k plus line charges per month from UUNET (note last I checked was like 5 years ago).
Will one T1 make people happy? Well I work in an office with a single T1 for around 50 people, and it isn't too bad. Slower then my personal 256K frame relay (I use to get that for free when I worked for UUNET) felt, but it wasn't bad. Better then my current dial up, sometimes better then my DSL use to be before the provider went chapter 11...
Some DSL providers use a 100 to one overcommit, but they have customers then tend to only browse, and they have a T3 so a few uberusers will not upset things too much. Ten people using the T1 will be the same kind of overcommit, but only if you are saying it is a 10Mbps service! If you advertise it more as a DSL competitor it won't feel as bad with 30 or so folks on it. Of corse 30 people will need at least $100 to break even on the T1, plus you have to pay the install cost and the 802.11 stations, and...
It'll only really work if you can find an area that can't get DSL since you will have to charge about the same, for about the same kind of effective bandwidth...
Re:Why Wireless? (Score:2)
We've actually talked about 802.11 with directional, amplified antennas. (ignoring for now any interference issues...)
Of corse 30 people will need at least $100 to break even on the T1
Ding ding ding. That's where it all breaks down. So, you get more people, but now they *notice* the slowdown, so you get a fatter pipe, and you're back where you started. It's a lousy catch-22.
We might be able to simply offer the service to our existing customer base (maybe 200 subscribers, mostly dialup or web users), but, even then, what's it going to cost us? Best case -- we put a bunch of high-powered antennas on existing masts in the county (like some of the high ones out in centreville). Point one of 'em back to the ISP (in merrifield, also conveniently near a big mast). Even if we get subscribers to pay for their own Cisco Aironet (or whatever it's called) equipment for their home, we've still got a lot of repeater-like equipment to buy, to say nothing of leasing the space on the towers (and hiring someone with insurance and bonding to climb up there).
Again, it all, basically, sucks.
BTW, I think I know you. UMCP, 1986-1990ish? Engineering geek? Hung out with Kurt, et. al.? SUPC? Very scary.
david.
Re:Why Wireless? (Score:2)
Bigger pipes tend to cost less per megabit/sec. Also I picked UUNET since I knew a price, they tend to be one of the more costly ISPs, so it may be possible to find a better deal. Also that is list price, you may be able to talk it down a bit.
That is the bind though, bandwidth costs. That's why being a DSL provider sucks too. If you get really really really big you can get peering from some ISPs, but you have to be, like, huge for that.
Wanna send me some mail if you get one in Fairfax, say close to GMU?
I was kind of assuming people would pay for their own CPE (access point and/or PCMCIA cards). You may need to help them set them up (if there is some degree of aiming involved!). Hmmmm, merrifield? Is that the UUNET building? AboveNet? Can't be zephion...
Yep.
1987-1992, yes on eng geek, yes on Kurt (in fact I woked with him at UUNET until about 2000), no on SUPC though. Must be someone else :-)
Re:Why Wireless? (Score:1)
About a month ago, I was one of those mis-informed "Just get DSL" folks, enjoying my $40/month DSL line from Verizon, getting spoiled by the bandwidth and the seeming wide availability of the service, and wondering why anyone would use AOL dial-up when this was available. And then I moved... and everything changed.
I moved literally a stone's throw from my old house, across a city street and a creek (I can still see my old house), but because there are not enough copper wires to go around, I cannot get DSL in my house and will probably NEVER have DSL (I even told Verizon that I would pay for the installation of new copper in my area). I am now stuck with dial-up, just like all the other poor saps who don't get DSL, can't get cable, or simply don't know broadband exists.
However, about a week ago, I finally found an alternative - A WIRELESS ISP that is erecting some towers in a neighboring town. As soon as those towers go live (any day now!), I will be erecting an antenna on my roof and PRAYING that the trees in my backyard are not in my line-of-sight to the tower. And if those tress are in the way, or if there is anything else obstructing my view of the tower, I have NO other options for affordable home connectivity, even though I live in a well-populated, well-wired communtiy.
So please don't tell me that wireless is dying ... for every geek out there with a T1 running into his basement, I'll bet there are 100 people like me who are at the mercy of the telco and their treelines.
Re:Why Wireless? (Score:1)
have either moved on, sold out to a bigger isp,
or been squeezed out by the local telco; and the
barrier is alot higher than it was 5 or even 2
years ago.
At least the employees will be taken care of (Score:3, Funny)
Given the current telecomms climate, I expect that they'll be given the industry standard mentoring and advisement program:
"The door's over there. Don't let it hit you in the ass on the way out."
How much demand is there? (Score:2)
Maybe if AT&T deployed only in rural areas...
Re:How much demand is there? (Score:1)
Re:How much demand is there? (Score:4, Informative)
There is no real demand for fixed wireless over DSL or cable access. There is demand for high bandwidth, low latency, working service, fixed IP, no mandatory filters, easy set up, fast installs, and low price (clearly some of these things are more important to some people then others -- many don't care about fixed IP for example)
If you can offer a good set of those features people will be interested in it, whether it is DSL, fixed wireless, cable, or whatever. Very few people care what technology gives them what they want, most care that they get what they want!
Fixed wireless has an inherent advantage in "fast install" (you don't have to roll a truck and bury new wire), and maybe in more universal access (I'm just under 20K feet from my CO, and having trouble getting DSL now that Rhythms croaked).
Re:How much demand is there? (Score:1)
Re:How much demand is there? (Score:1)
Re:How much demand is there? (Score:2)
Actually I was just running down the list of things I think people want and saying "if you deliver these with wires, wireless, or avian carrier people will want it -- if you try to sell bandwidth just because of the way you provide it, people will not be so interested".
Stuff like some cablecos are doing "you can't get to port 25 except on our routers...nobody can get to port 80 at your home...".
For 1Gbit/sec, or even 3-5Mbit/sec? No wonder nobody stays in that business long! :-)
So where can I buy it?
Re:How much demand is there? (Score:1)
Ahhh...cool. :-)
Stuff like some cablecos are doing "you can't get to port 25 except on our routers...nobody can get to port 80 at your home...".
Ahhh, I see. I'm familar with that too. Many of the WISP's I associate with are usually pretty laid back and will allow open access on their networks, within reason. I'm referring to the small, regional WISP's.
:-)
For 1Gbit/sec, or even 3-5Mbit/sec? No wonder nobody stays in that business long!
LOL! Actually, that's for a minimal connection which could be 256kbps symmetrical. :-) The 1Gbps is possible via Western Multiplex [wmux.com]'s Tsunami line but this is definintely not a residential solution considering the units can run, for both links, about $250k.
I agree with no one staying in business very long charging $29 for a 3-5Mbps connection. Many WISP's charge for a CIR of 256kbps to 512kbps with a MIR up to 3-5Mbps, depending on whether they're deploying FHSS or DSSS gear, with the latter being faster and usually cheaper but more susceptible to the WEP security issues we hear about.
If you're curious about pricing, an excellent WISP map I know of is at http://www.bbwexchange.com/wisps/index.htm [bbwexchange.com].
HTH! :-)
Re:How much demand is there? (Score:1)
T1 prices are currently in the 1-2K/month range, but we could also do this with SDSL, which is about $400/month for T1 speeds. The only open questions are a) how long SDSL will be available - if Covad shuts down, Verizon is the only provider left, and they only do ADSL to individual homes, b) what the actual hardware costs (how many APs) will be needed to get a 802.11b signal to every home in the community, and c) how much bandwidth will actually be needed to service the whole community.
Has anyone done this with their HOA's cooperation? If so, what problems/solutions did you encounter?
Re:How much demand is there? (Score:1)
http://www.isp-wireless.com [isp-wireless.com]
http://www.dslreports.com/forum/dslalt [dslreports.com]
Plenty of demand. ;-)
not just high speed internet (Score:4, Insightful)
AT&T has similarly offered local phone service in my area over cable. I have cast a very skeptical eye towards this offering, not because of the potential for higher cost or lower quality, but because of AT&T's propensity to launch into new services, fail to make money and then cut their losses leaving the customer high and dry.
Digital At Home from AT&T (Score:2)
This was not all it was cracked up to be. First, the pricing (about $35/month with free long distance intrastate) was only guaranteed for one year. Pricing could then go to whatever they wanted to charge. Also, in this area anyway, they came in too late to compete with other accepted technologies for Internet access -- cable, ISDN, and DSL.
Personally, I would like to see cable expanded to more rural areas and everything go to cable modem and eventually cable telephones.
Re:not just high speed internet (Score:1)
The phone side worked acceptably, but the data side was a total disaster; turns out his signal strength was about 20% of what it should have been. Why AT&T didn't check this out before installing the service, I have no idea -- it must have cost them big bucks for the 3 or 4 truck rolls it took (not to mention the tech support calls) to figure out why his data performance was so crappy.
If my dad's story is typical of other subscribers, it's no wonder AT&T's getting out; there's no way anyone could make money offering service to people who shouldn't have been qualified to receive it in the first place; the support costs will eat you alive.
Re:not just high speed internet (Score:1)
While ordinarily I would share your paranoid view, everything-over-cable is the future, not wireless. With very little modification, the existing cable networks can carry cable modem traffic. DOCSIS cable is capable of speeds of 45Mbps downstream and 11Mbps upstream (shared with the other subscribers on the same line card/blade.) While the upstream ain't necessarily so hot, you have a dedicated downstream channel.
6Mbps is plenty of speed to play a DVD. With buffering, this provides more than enough bandwidth for video-on-demand. Obviously a great infrastructure has to be built.
Naturally, there's much more than enough bandwidth for VoIP. A phone network only needs to handle 11KHz (or so) to handle even tonal languages, removing the necessity for chinese speakers to shout over the phone (our phone network's legacy portions are still designed for 8KHz.) 22Kbps, compressed 11:1 or so, and if you can lick the latency issue, there's no reason to know you're not on a real phone. Why the telephone switching network necessarily has so much less latency than the internet is something I haven't put a lot of thought into, especially since they are often running on the same "cable" nowadays. But never mind that.
Companies want to provide you a single Gateway which will provide you ethernet out to your house 'net, POTS, a set-top box, and cable television. They believe that by rolling all these services (and their associated hardware) into one lump, and passing the resulting cost savings on to the consumer (at least in part) that they can beat everyone else out. AT&T is not the only company trying to accomplish this largely because America is not the only place this is intended to happen. DOCSIS is everywhere, providing a basic infrastructure. At least Cisco and GI have reference designs, both based on a chip from Broadcom.
While times are still ahead for broadband, cable is the one I'd put my money behind. DSL is a close second, but SDSL equipment costs too much and ADSL sucks. Even a basic user can understand that their net connection chokes when they mail someone a binary. Then again, on my cable service, the same thing happens. Bastards.
Re:not just high speed internet (Score:2)
My lack of confidence is not in the technology, but in AT&T's ability to provide that technology on an ongoing basis without mis-managing it into the ground.
Fixed wireless was supposed to be AT&T's silver bullet to circumvent the local telco and regain the local customer market. There is nothing wrong with the technology. It can't compete with cable broadband and AT&T was supposedly going to position it in markets where they did not have a TCI/MediaOne acquisition.
They screwed the pooch. I'm hesitant to be near the next pooch that gets violated.
AT&T != AT&T Wireless!!! (Score:1)
AT&T Wireless is not AT&T Broadband (formerly TCI.) They do PocketNet which allows network access from your phone, but that isn't the same thing.
Management is still clueless, however, since they denied us a bonus because of turnover on the Prepaid plans. (Does anybody think Prepaid is a good deal?) Or maybe they aren't clueless and just want to screw the employees to help the next quarter's profit line. (There's been a lot of belt-tightening since we split off from AT&T.) Probably typical in the current economic climate.
So? Big deal (Score:1)
inet is hardly a do or die thing to anybody, nor the
economy. Really. When even the library has data ports, how long is anybody really away from net access that it truely makes a difference?
Re:So? Big deal (Score:1)
Re:So? Big deal (Score:1)
Shut down transitions over time (Score:2)
So at least people will have time to sort out the details, and figure out alternatives.
It seems like they learned something about the bad PR of instant shutdowns.
Re:Dial Up access (Score:1)
I've heard of research that indicates that single-line dial-up has not yet reached a hard speed limit, but I doubt if anyone's interested in spending R&D on dialup speed just now. Despite the closings, broadband is still rapidly expanding, mostly through the baby bells and the cable giants.
Then there's "shotgunning" [56k.com], aka multilink, which has been around for years, which bonds two or more telephone lines.
Re:Dial Up access (Score:1)
man (Score:1)
Wireless is far from dead tho... (Score:3, Interesting)
Re:Wireless is far from dead tho... (Score:1)
Disclaimer: I work there.
Wireless internet is still fairly new. My dad has tried it with his small ISP several times in the last couple years, but there isn't a big enough market for it. That, and the entry is pretty high. You need more than just a $89 PCMCIA card. End user set up runs around $250, bare minimum. And then you need line of site too. It'll happen if it isn't quashed by the telcos, but it isn't going to happen overnight.
Question: What's available now? (Score:1)
So is there ANY way for them to do that, statewide, with a live internet link? Or do we have to assume that doesn't exist and cache the data until signal is available?
Re:Question: What's available now? (Score:2)
Re:Question: What's available now? (Score:1)
Call Qwest Small business, and request D-Channel service. This is a little known ISDN service that provisions only a 16 Kbps D-Channel over existing copper; no B-Channels. You will get a usable 9.6 Kbps (remember, it is digital, not analog, so, although 9.6 Kbps sounds slow, it is not that same as a modem, as it uses conditioned pairs, and the data is digital; not as many lost packet, and no retries) and this should be more than enough for the telemetry application you descibe. And it is cheap. ATM's networks use it sometimes instead of Frame Relay, when the network engineer knows what they are doing.
The next step is to encapsulate x.25 over this link. That way you can create your own x.25 secure VPN of sorts,) and you can send TCP/IP over it. The nice thing is that one can gather all data at a central site that can use any data link that supports x.25 (slick 56, ISDN, TCP/IP, whatever.
I recommend you use Motorola gear, it always worked well for me. I used a vendor in the Denver area when I was consulting, NetLink Technologies, and they were very helpful.
If I tell you anymore, I will have to bill you. Please address any questions to my E-mail address.
Re:Question: What's available now? (Score:1)
So is there ANY way for them to do that, statewide, with a live internet link? Or do we have to assume that doesn't exist and cache the data until signal is available?
I doubt there will be an ideal wireless solution for you in Colorado anytime soon. Especially if you're talking about the whole state and not just Denver area, you're not going to find a wireless connection that will function everywhere.
You're best bet is probably to go with one of the cellular services that also handle data. I use a Sprint PCS phone that can also act as a modem, it can either dial a specific modem number of connect to the internet directly. It officially runs at 14.4bps, though that's really best case. Note that Sprint's cellular service around Denver is actually one of the worst, so it's almost assured that you won't be able to get a connection everywhere.
I can't speak of the other cellular solutions, but I bet this would be your best option. You would need to queue the data and your connection would be slow. This system would have to be classified as a hack rather than a solid business solution.
What's left? (Score:1)
Re:What's left? (Score:1)
BTW, I know Jer at MIA. Awesome guy who knows a bunch about fixed wireless!
Is it economically viable? (Score:3, Informative)
Fixed wireless is a superb technology but the existing technologies make it very hard to deploy it econmoically.
Patrick
Re:Is it economically viable? (Score:3, Interesting)
To be fair however, there are some limitations/drawbacks to fixed wireless ( as pointed out above ):
It's all changing rapidly, and with recent advances in technology it's just getting better. The way dialup was back in the 28.8/33.6 days and has grown to what it is now is similar with fixed wireless. The early adopters will get a head start on everyone else.
ObDisclaimer: I work for a fixed wireless provider, so I am a bit biased, but we also have done DSL and continue to do dialup access.
As for being economically viable, if you price it below your cost to deliver then it doesn't matter if it's DSL, Cable, Satellite, or Wireless. Good Technology != Good Business Model. If there is demand for high-speed access, then the market will determine what costs are acceptable. If it's not a commodity ( and I'd hazzard the supposition that fixed wireless is not yet a commodity ), then consumers will pay a premium for it. So yes, I will stake my claim and say that Fixed wireless can be economically viable, provided the business plan and pricing decisions are based in reality and derived from the actual "cost of goods" and not a made up number to attract VC or push an IPO.
Iridium not "all but dead" (Score:1)
I just purchased a Motorola 9505 phone and was able to talk to my pilot yesterday from my cell phone while he was flying over the middle of the Pacific. He used it to keep in touch with the FAA controlers while out of radio contact.
IMHO Iridium gives the military access to a satellite system without having to put one up. I think that it will stay around.
Nothing new (Score:1, Insightful)
Remember NorthPoint? I had a rock solid DSL connection, an employee discount with MSN as an ISP (back when i worked at the RatShack), and 1.3Mb/s down. AT+T came along and bought NorthPoint and left how many thousands hanging? Like I said, nothing new. AT+T has no respect for customers, and will shut off vital services at a whim, with little or now warning (I had 2 days).
Just my 2. I'll stick with DirecTV DSL for now.
Re:Nothing new (Score:1)
You might be able to complain that AT&T did nothing to keep the DSL service going, but they were merely buying assets at a dot-bomb garage sale; they never made any statements about the DSL service. AT&T had nothing to do with Northpoint's failure or leaving its customers high-and-dry.
Re:Nothing new (Score:1)
That is exactly what they did(n't). They had the network and setup to keep their new customers happy, but decided "ah fsck it". That's what I say when their telemarketers call me on SprintPCS phone.
Re:Nothing new (Score:1)
gracefully bow out? (Score:1)
What is gracious about leaving the 47,000 customers stranded?
graciously bowwing out, would involve keeping all the current customers, and not accepting new customers or customer moves.
Re:gracefully bow out? (Score:1)
Broadband Wireless is a great product but unfortunately the technology has not caught up with the demand. There are new advancements that will hopefully remove problems like line of sight and the need for a technician to install, but those are still 6 months to a year away. Currently the cost of adding a user is just too high to be profitable, every broadband wireless company out there is operating at a loss hoping that the next generation of devices will offer more potential.
better (Score:1)
You have to wonder (Score:2, Interesting)
How many other times have parent companies closed "lesser" earning holdings so that they can take a tax write-off on the "failing" business to off-set the windfall profits they made earlier in the year. The business world sucks because everything comes down to the bottom line. How much money can we make for our own pockets and our stockholders. I've been on both sides of this and when it was money in my pocket I raved about how good business is. After being on the consumer side of things, it blows.
How many of us were changing our Telco's weekly when they were passing out checks to switch? I must have bounced between MCI, ATT, and Sprint five or six times in one month. But when the checks stopped I went with the lowest costing company.
Yes, it's frustrating, but until someone comes up with a better idea I think it will continue.
Goran
"Graciously"? (Score:1)
Cost Feasibility of Wireless Nets (Score:3, Interesting)
Full T1 line, terminating in my residence, I provide CSU/DSU and routing equipment:
Installation Fees waived with a 12 month contract, unlimited IP addresses assigned from Sprint pool. Total Monthly recurring cost is $300 for the local loop and $881 for the T1 port fee.
So, compare this with my cable modem at $50 a month, and I'd need 24 users to break even- if I don't provide equipment, beyond the AP and antennas I already own. But to get to 24 people, I'm going to need a few thousand dollars worth of investment to set up the infrastructure to provide for a wider service area.
Tower space can be expensive if you don't know where to look. In the small town I live in, people needed TV towers to get anything back in the pre-cable days. This included alot of businesses that felt the need for some type of communications. There are alot of bars, auto parts stores, empty buildings, etc. with some pretty hefty structures attatched. I have had success in negotiating near-free installation of equipment on those towers (I pay their electric bill one month out of 12.. In one case, I'm pretty sure they're losing money on the deal, because I'm using way more than 1/12 of the electricity to keep my boxen running)
Of course, as long as you only need a little lift - say under 200 feet - you can legally fly a balloon with a few tight moorings and any equipment you need. (If you live too close to an airport, the legal limit is lower than 200 feet.)
That could be a maintenance un-friendly installation though. It'd be a hell of alot of fun to try though.. Think Helium line running up alongside coax and power feeds. Imagine a beowulf cluster of these!
Iridium Is Not Gone (Score:3, Informative)
Because the new service has almost no dept and plenty of revenue, I don't worry about them going bankrupt.
as if I didn't hate AT&T already (Score:3, Informative)
I have to say that it fits with all my other experiences with AT&T though. They are the cable TV provider in my area and they suck. The picture quality is even worse than the channel selection they "offer", and in fact is exceded in lack of quality only by their customer service. If I could get any reception with an antena at my house I would drop them entirely. Unfortunately I just can't justify the expense of DSS with as little TV as I watch.
Re:as if I didn't hate AT&T already (Score:1)
Disclaimer 2: My opinion in NO WAY represents my role as an employee, nor do I speak for the company.
I just wanted to say that while AT&T as a larger organization has had its problems, AT&T Wireless is not about to leave our customers "high and dry." Nor will we be "spontaneous and unappologetic."
The Fixed Wireless project has been in development for over five years, drawing some of the finest engineers and businesspeople in the industry, and the company has a firm committment to a "phased exit." That means the first item on our agenda is performing an orderly transition of each and every customer back to another local service provider. To quote a senior executive, "we'll do it in a way that makes customer care a priority. After all, we're talking about people's dialtones."
It may also be helpful to remeber that AT&T Wireless alone has 20-30 thousand employees, and that divisions within AT&T (such as AT&T Broadband) aren't neccessarily in collusion to provide a negative customer experience. Most of us are intensely proud to be part of such an American icon, and work very hard to keep our customers happy.
We're very sad that we can't continue to provide this excellent service to even more customers. Despite the ignorant claims that will be made against the technology, it worked extremely well and we had people demanding the service at a rate far exceeding how quickly we could install them. Several times we had to tell our marketing folks "stop selling the product, we can't keep up." Unfortunately there is a growth period before a business becomes profitable, and we didn't make it to the finish line this time.
This is a great indication of how we all want and will benefit from competition for phone and high speed internet services, and it's too bad (and yes ironic) that AT&T couldn't help make this competition a reality. Please remember that the next time you or someone you know bitches about paying an exhorbitant rate for DSL service to your local monopoly telco.
Lastly, rest assured that the technology is rock-solid and despite current economic problems and failing companies, you haven't heard the last word on broadband access in the home.
Oh, and I'm a software engineer, not a marketroid. I'm just proud of what we did here.
Re:as if I didn't hate AT&T already (Score:2)
Yes, Pacific Bell is a monopoly telco here, but they maintain their monopoly by providing superior service (at least that's the case in my town, I know others disagree). AT&T Broadband is actually more of a monopoly, because they aren't required to allow other companies access to their lines. Their service and support are crap, which is why so many people in my area jumped ship to DirectTV as soon as they could. Cable modems aren't even an option here, since AT&T won't be upgrading the lines to be able to handle it for a few years (according to my brother-in-law, who was an AT&T installer until about 6 months ago).
I appreciate your position and your sentiments, though. I'm sure I would feel the same.
What about those out of range of DSL (Score:1)
Re:What about those out of range of DSL (Score:1)
Re:What about those out of range of DSL (Score:1)
Actually, it depends on the surrounding area, IMHO. Are there any other potential subscribers surrounding the interested party? If so, would they be interested in the service too? Would the interested party be willing to market the service on behalf of the provider in exchange for, perhaps, free service and, possibly, free equipment?
We're consdering putting a survey on our website to look into gathering an interest in the localities around us which are broadband deprived. It doesn't make sense to build an infrastructure which could start at $10k if the surrounding area's residents aren't interested in the service.
Research is key. :-)
Sprint's Broadban Wireless also on the outs (Score:2, Informative)
Investment, revenue, etc (Score:2)
The various pieces that have been assembled into AT&T Broadband began making that investment and deploying cable modems more than five years ago. Currently we have about 1.5 million subs paying for high-speed data (through the @Home and RoadRunner services). If you look through some of the detailed financial information that has been released as part of the proposals to split Broadband off from the rest of AT&T, you find that high-speed data became cash-flow positive -- that is, the revenue is now sufficient to pay for current operations, new installs, and the cost of the incurred debt -- just this year.
Neither the wireless services, nor the DSL resellers, were signing customers up fast enough to reach that point for at least several years, if ever. For a long time, broadband service is going to come from very large companies, probably with existing networks (originally built for other purposes) who can afford to wait several years for the service to become profitable.
Sprint Broadband bites the dust too. (Score:2, Informative)
This is a bummer really, as, since Sprint figured out how to do wireless, my service really cranks: 2Mbps down, and 500 Kbps up. Great Stuff. Unfortunately, I had to slog through 7 or 8 months of speeds slower than dial-up.
What really gets me about all of this is the contest between SBB, MCIW and AT&T. They were all out there buying up all the MMDS licenses they could. First, MCI bails out of the deal they were putting together with SBB a couple years back. SBB goes ahead and rolls out the service, and cannot meet demand. AT&T never really got off the ground.
One must ask, who put whomever in charge at these telco's? SBB makes $50 a month off of me and several thousand other people (and $150/month off of hundred's of business') in the 'Springs alone, and they cannot pay for the antenna's and equipment? Heck, it is even their fiber that serves the distribution antenna, so no cost to transport my packets is really incurred by having to lay cable to my house, or to they distribution antenna. Their revenues are about $1.8 million/year just in this area and they are suspending service aquisition. It is just a matter of time until they cut it off in whole. With a 35 mile reach, I would be trying to get as many people as possible onto this service. It is WAY cheaper than DSL to setup and support.
But hey, I am only the Capacity Planner at a teleconferencing company with a high growth rate, a large customer base, and lots of income. What do I know?
EOR (end of rant)
Re:Sprint Broadband bites the dust too. (Score:1)
The antennae and reciever being installed is sold at a signifigant loss to the customer (over 50%) loss. The requirements for bandwidth and the limitations of spectrum mean that only a fixed number of customers can be added per sector. You still have to deal with transport costs. The day to day costs of maintaining the head end is many times greater than that of dsl. Add to that the need to constantly upgrade the sector to maintain an acceptable performance level and you are looking at a product that takes over 4 years until the customer is "paid" for.
Sprint wireless broadband screwed too? (Score:1)
I have wireless access... (Score:2)
First, it took them 3 months to install the thing after many promises. They never returned phone calls (still don't for the most part). It would have taken longer but I pitched a huge fit and ended up on the phone with their CEO. The install cost $300 and came with a 1 year contract. This was back in March of this year. (oh, and that $300 was just an install fee: They still own the equipment.)
The first two months, the service was slow. I was lucky to get 100Kbps, one tenth of my bandwidth. Their techs told me my antenna wasn't getting a strong enough signal, but they refused to move it for me (they installed it in the first place!). So I spent $40 on a nice tripod-mount mast for my roof and moved the antenna up high, pushing my signal rate through the roof. The bandwidth didn't increase one bit, and after some investigation, I found out they had a tiny pipe (I'm told a single T1) serving a few hundred customers.
Then, they switched providers and my bandwidth jumped. I still wasn't getting my full 1Mbps, but it came pretty damn close most of the time (usually between 700 and 900Kbps), so I was satisfied. About a month ago they lost their high speed pipe and went back to the slow crap, and my bandwidth dropped to ~80Kbps. I pitched another fit, ended up on the phone with the CEO, and got half off this month's access. Right now, the bandwidth is a little better, but most of the time I'm still below 500Kbps and I'm still paying $120 a month for it. Friends in the know tell me they're running out of venture capital, fast.
I have no other choices for broadband. Qest doesn't give a damn about DSL and has no plans to roll it out in my area. Cable modem service from Charter Communications has been "on it's way" now for three years, and they keep pushing it back. Now it's "sometime in 2002." The next county (literally 5 minutes away) is served by Verizon and they have DSL that works great - if you can get service. It's so spotty that out of a couple dozen people I know who want it, only two actually can get it.
Wireless broadband is the only solution out here, but unfortunately, it seems to be run by people who don't exactly know what they're doing. Why they can't make it work with as many customers as they have is beyond me, but I'm surprised they haven't been sued for false advertising yet. They're still advertising bandwidth between 1Mbps and 10Mbps for various prices, but if they can't even keep up with the 1Mbps how the hell are they going to sell a 10Mbps link?! The answer: They can't.
Heres a question (Score:1)
I can think of gnutella like software designed to look for and link every signal it can find toegether, and then have every single computer act as server. This could also allow every computer linked this way to share resources like the way the SETI screensaver works, meaning every one attached gets a screaming fast data-crunching monster.
Help out a technically challenged person here. Why won't it work?
"Fixed wireless" (Score:1)
Yay!