Comment thought experiment (Score 5, Interesting) 63
So let’s say you work at a company, and they have an OKR “use AI to improve productivity”. If you aren’t familiar with OKRs, they are something that your manager tells you to do, and the more of them you do the more likely you are to get a raise, or bonus, or at least keep your job. Sometimes they are flat out assigned to you, sometimes you get to pick off a list, sometimes you and your manager come up with them together. You manager likely has an OKR handed down to them to get their employees to use more AI, so this isn’t a pure blue sky thought experiment. It is a realistic situation.
So you end up with this OKR. You can ignore it and at the end of performance cycle you can either fess up “I didn’t even try”, or you can say “I gave it a shot and AI didn’t help”, or you can flat out lie “AI helped some”, or “AI helped a lot”. Which do you do? Which do you do if you were also pretty lazy on the other OKRs and really have almost nothing good to report? If you aren’t lazy yourself you already know any OKR with no real way to double check is something you report having achieved because you were too lazy to do any of ‘em.
If you aren’t lazy you have a bunch of OKRs that you actually managed to do (get 90% of TPS reports in on time, screen all your bugs at least twice a week, whatever). You also likely have a few you didn’t, and you have this one here. Maybe you didn’t bother with AI which gives you the chouces up above in “lazy”, or maybe you gave it a shot and it didn’t help, so you can report a failure, but you worked so hard on the other OKRs, do you really want to jeopardize your bonus because you have this AI OKR?
If you are super honest maybe you will report the AI OKR as a bust. Maybe your company actually has a “if you aren’t failing at least 20% of your OKRs you didn’t set high enough expectations” policy, and sure you can pass or fail some number of the unverifiable OKRs as needed to hit that magic success rate...but that is rare, it is far more common for a company to treat OKRs as “more is better!”.
Plus even if you are fundamentally an honest person, I’m sure you used AI once or twice to summarize someone else’s long emails into something shorter and maybe inaccurate, but surly that saved time, right? At least as long as they weren’t too inaccurate! Or maybe you used it to fluff up a short email/report into something longer, even if you then spent just as long double checking that it isn’t now inaccurate as you would have fluffing it up yourself (plus now everyone else ends up with longer emails they use AI to summarize...). Or you write code for a living, and you AI’ed up some code, and that saved you like 10 hours of coding, I mean it cost 45 hours of extra debugging, but you saved 10 hours somewhere, so you can report meeting your OKR without a lie!
If you are asked by someone outside your management chain, and outside your company the honest answer is somewhere between “I didn’t try”, to “it didn't help”, to “it saved me time in one place, but maybe cost me more in another place”, and occasionally “yeah it was helpful somewhere"
So workers are reporting “yeah, AI makes me more productive” up the management chain because that makes rewards flow back down the management chain. Which makes CEO’s think “this shit works!”, I mean it is exacerbates the problem of upper management job being the kind of thing AI can do anyway, of taking in a ton of data and making choices without understanding what the fuck is really going on anyway, so CEO’s already see AI “working” and they are inclined to believe it, especially when their whole management chain reports it as working...