The End Of The Paperclip 304
A number of people have noted the demise of the paperclip assistance in Microsoft Office has been confirmed - so please stop submitting the story. The C|Net story talks about how it's going to be part of the new advertising campaign and gives the web address. The idea behind the paper clip was good - The Economist had an interview recently with the guy who wrote the original using Bayesian algorithims. It was canned because it "didn't come up often enough" MS felt. We'll see how the new help system works, I suppose.
I liked clippie (Score:2)
Nor am I a 7 year old special education student. I'm a software developer and use IRIX as my primary platform.
The problem with clippie is not functionality, but presentation. The natural language processing is good for locating features that should be obvious, but are buried 7-8 menu levels deep--so the ability to to say "how do I turn off hanging indents" has value.
What makes you want to commit violence against clippie (besides the stupid animations) is the fact that it disrupts your regular workflow. The average computer user (whether experienced or novice) usually does not _read_ what the computer tells him. Clippie merely confuses the "luser" crowd annoys the rest. Reduce clippie to an unobtrusive textbox, keep the lightbulb, and people would use it...
Re:New Coke (Score:2)
Role Of Tree Ineptly Played By Second-Grader (Score:2)
This quote, in particular sounds like prime Onion material:
And, then the article goes to sum it up stating in effect that this is just a $30million marketing campaign about a changed default:
Re:Pity? I don't think so. (Score:2)
Microsoft does extensive in-house usability testing. They may have found that people unfamiliar with the product liked it, but beta testers did not. And unfortunately ignored beta testers.
In Office 2000 you could click it off permanently. With Office97 you had to delete a file from the harddrive.
Re:Disabling the damn paperclip (Score:2)
It really bugs me when people pretend to know how to support a product in a work environment, but yet can't be bothered to learn how to actually support it well. This isn't the type of employee I want working at my company.
There are many ways of automating the installation of Microsoft products, included scripted installs or imaging tools such as Ghost. Since this setting is probably a registry entry you could probably have a one time event run in a logon script, as well, etc.
Office97 instructions (Score:3)
Re:Well Duh (Score:2)
Re: (Score:2)
Re: (Score:2)
Sorry The proper address (Score:2)
Read the stories. (Score:4)
Maybe a lot of pople still run MS office on 640x480 displays.
open source clippy? (Score:2)
Clippy's replacement: (Score:2)
Disabling the damn paperclip (Score:5)
It takes about 30 seconds in Office 2000:
Now it's gone indefinitely.
To bring the paperclip back, click on Help->Show Office Assistant
Hope this helps
ObJectBridge [sourceforge.net] (GPL'd Java ODMG) needs volunteers.
Re:Poor clippy (Score:2)
http://www.ubersoft.net/d/19990401.html
One of the funniest things I've read in a long time. Thanks to this cartoon, I might almost miss Binky. (Note that this is a series of cartoons that goes on for a while, so yes, you should continue).
Almost.
D
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Re:Role Of Tree Ineptly Played By Second-Grader (Score:2)
+ Roaming Profiles -- This worked in Office 4.2 for Windows NT. Support was removed and not re-added for 5 years. Whoop.
+ File Open/Save has Places Bar and History -- This is an OS feature in Win2K.
+ 12 Clipboards -- MS had this thing called "Clipbook" in WfW. I never really liked this feature, going back to shareware hacks on MacOS 6. It looks like XP might get this right by changing it to a "galley" (if you've used PageMaker etc, this is a much more intuitive system). Anyway, this thing just creates annoying dialogs when my clipboards are full, so I wish I could turn it off.
+ Better AutoCorrect -- The same autocorrect, with a bigger lookup table.
+ Click and Type (AutoFormatting) -- Horridly broken feature. Don't say that it isn't.
+ Spelling and Grammar check can check other languages -- This was supported in Word 6.0
+ Nested tables -- Good for HTML compatibility, but a minor feature because you could do essentially the same thing with spanning cells in the old tables back to 4.0.
+ Picture bullets -- Bullets and numbering is totally broken in the current version. Who gives a crap about picture bullets when you can barely use the feature. Please revert to the W95 behavior.
+ Vertical/Horizontal alignment in tables -- always been supported.
+ Better text wrapping -- this was a documented non-WYSIWYG bug in earlier versions. Glad it's fixed. However, I still consider the DTP-like 'frames' feature in newer versions of Word very broken relative to the old behavior. It's at best a very useless half-assed attempt at PageMaker/FrameMaker.
+ Web Stuff -- Much better than previous versions, but have looked at that br0ken psuedo-XML? Especially when the CSS3 draft supports many/most wordprocessor features. This will be overhauled again in XP, I'm afraid. Roundtrip HTML is cool, but I don't use it that much.
+ Collaboration -- A great idea, half-implemented in 2000. I expect to see XP and SharePoint expand into a real groupware system. This is Microsoft's long-term solution to the poor customization features of Exchange.
Anyway, modulo the webpage roundtripping, and the collab client (bloat for the 90% of the users that don't use it), I fail to see how this stuff could not have been done with the Word 6/95 codebase. The rewrites have only produced a much bigger, more buggy product.
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Re:Alas, poor Clippy, I knew him well... (Score:2)
Re:All your paperclip are belong to us... (Score:2)
I gots on me Converse All Stars (Score:2)
Re:All your paperclip are belong to us... (Score:3)
No, this site is part of the marketing campaign for Windows XP. Unbelieveably enough, most MS employees are nice people with senses of humor, and they hate MS Bob and Clippy as much (or more) than your typical user...
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Re:Disabling the damn paperclip (Score:2)
[1] Oh. Did I write that? What I meant was... Sugar! Yeah, right. Sugar.
Re:It's not really gone. (Score:5)
Do you really have so many potential dates that you felt the need to create an elaborate filtering system?
Hate Microsoft, love this idea. (Score:2)
And did you also notice how you can turn it back on if you miss it? Did anyone think for a second that when they said "take it out" they meant that the software would go down in size?
Oh NO!!! (Score:2)
OH my GHOD.... its the SON OF CLIPPY!!!
Is anyone besides me shuddering at what these "New Useful Features(tm)" might be? Didn't they say the same thing about Clippy originally?
And in case we thought he was really gone...
Gurry said if people miss Clippy, they can turn him back on by clicking the "help" tag on the Office XP task bar.
So all they've really done is change the default ('bout time).
Bob, Clippy, and Melinda Gates: what a trio! (Score:2)
BTW - I never expected them to get rid of this for one very good reason: I've been told by several Microsoft employees that the product manager for Bob was none other than the woman we now know as Melinda Gates. Bob has friends in high places indeed...
I dunno... (Score:2)
Check out the web site (Score:2)
Re:All your paperclip are belong to us... (Score:2)
Poor Clippy... (Score:3)
Gone are his words of wisdom
Turn on the Yankees
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Factual inaccuracy (Score:2)
Unless, that is, you switch over to the DARK SIDE.
:(
Re:Pity? I don't think so. (Score:3)
Not only has MS ignored user behavior for years -- for god's sake, a focus group is NOT a usability test, and just because someone thinks the paper clip is cute doesn't mean that it's going to make them more efficient -- but their usability engineers are clearly retarded for not realizing how grossly the thing violates some very simple interaction design heuristics.
for example, attention and fitts' law [vt.edu]. let's think of context. someone is using MS Word. let's assume it's not their first time. they have been typing away and move their mouse towards the toolbar. they start to hover the mouse, trying to figure out which of the toolbar buttons they need to click. suddenly -- WIGGLE WIGGLE WIGGLE! little mr. clippy grabs their attention to the lower righthand corner of the screen. their focus is lost, they spend a couple of seconds getting clippy out of their face, and now they have to move their mouse all the way to the other corner of the screen and figure out all over again which button they want to click.
it's like all the Media Lab research that says "computers should recognize when people are frustrated and then apologize! it'll make users feel better!" guess what -- if someone had spent half the time usability engineering the computer that MIT spends enabling the computer to understand my emotions, MAYBE I WOULDN'T BE SO FRUSTRATED TO BEGIN WITH! (disclaimer: obviously the emo-detection has other applications; but turning it into pseudo-usability is off base)
had microsoft spent any bit of time making their styles usable, for example, it would have saved me about a day of work while i was writing my thesis. fuck the office assistant -- how about some well-designed software instead?
Pity? I don't think so. (Score:5)
No, I don't have to pity him. I scorn him and their "[un]usability engineers" for not listening to feedback until years after Clippy was released. For looking at the beta testers who swore and smacked the monitor every time the little fscker popped up, and writing off those testers as somehow ignorable.
For providing a service that when used once in any any application, becomes on by default in every application (even when you've manually disabled it), those morons deserve all the laughter and ridicule they can get.
I'm not trying to sound bitter and spiteful about the issue, it's just that I am bitter and spiteful, so that's just how I come out sounding.
Re:open source clippy? (Score:2)
- - - - -
Re:Real meaning of Office XP (Score:2)
I vote for rectal thermometer. Every time I see that goddamn paperclip, I know what I wanna do with it. Something involving Bill Gates.
Slashdot Editors, please, give us a poll topic. I wasn't at all pleased with the options available on officeclippy.com.
What I want to see (Score:4)
A plugin that allows you to do this in Word would be very cathartic, but I'd be willing to settle for a Flash animation that shows the same effect.
Too bad I've never gotten around to learning to use Flash. Hmm.....
Software is still too hard to use (Score:2)
The vast majority of users use are still somewhat intimidated by computers and do not even begin to make use of their full power. Don't believe me? Try watching a "normal" user work with their computer. How about sitting in on customer support calls? It is a deeply humbling experience. Software is still not good enough.
So what is the solution?
How about for starters rethinking the entire GUI paradigm. I mean Xerox Parc was way ahead of the curve back in the late 70's, but maybe it is time that we try and rethink things a bit.
For starters, what's so sacred about the menu bar? It is just this inert thing that shows me a list of commands where most are inappropriate for the work at hand. It is also quite cryptic. I agree that the clip guy was not implemented that well, but as a replacement for the menu bar it has potential.
Another thing to think about is that we are social creatures. And suprisingly, tests have shown that we unconsciously work with computer in a social manner. The clip guy is a start towards making that social interaction explicit. That may not sound like much, but consider that the whole point of GUI is to tap into an intuition about how our brains work.
I think people should be able to choose their UI. Ultimately I think software should be able to morph between serving people who only use a product several times a month and people who use that same product day in and day out. People who don't use the product that often would probably prefer more agent interactions (such as an improved Bob like interface), and people who use the product everyday would prefer a more bare to the metal interface. With computers as powerful as they are today there should be no serious problem providing both UI's for a program.
Re:Disabling the damn paperclip (Score:2)
"Hi! It looks like you are attempting to turn me off! Should I:
(Format Harddrive) (Reboot without saving) (Send Quicken Data files to l33t H4X0r) (Send e-mail threat to president@whitehouse.gov)
?"
Re:Disabling the damn paperclip (Score:2)
> 1.Click on paperclip to bring up a dialog balloon
> 2.Click on "options" button
> 3.Uncheck "Use office assistant" box.
Yes, but how long does it take to work this out. This information is quite hard to find, unless you ask the paperclip.
Actually the paperclip is very useful, because you can ask it questions in plain English and mostly get useful answers.
The problem was it popped up too often
And this is the one that really annoyed me: when you clocked on it to go away, it would wait a few seconds, then wink, then eventually disappear. If it was a person I would have punched its lights out.
Think thats bad? Check his resume! (Score:2)
1995-1996
Software Associates
Trenton, NJ
Chief Technology Officer
Assisted in removing disks from damaged disk drives.
M$ easter eggs, and games (Score:2)
They can be found in the archived
and in the Easter Egg Archive [eeggs.com].
Heheh. Everyone time Easter Eggs comes up, I remember the ones back in Need For Speed (PSX).
Mine was this one: Players can only enter names with that a maximum 8 chars. I was a little annoyed that my name wouldn't fit, so I had the name entry screen automatically append the "I" when you entered in my last name.
And I remember the day Dave (fiziks guy) put in the machine gun cheat. Lost productivity that day
Now only if we could find that nude cheat in Dungeon Keeper.
What's more annoying? (Score:2)
2. "...the voice of Gilbert Gottfried"
3. JonKatz
All your clippy are belong to us.
Sorry, had to get that out of my system.
Good! (Score:2)
Then again, I use StarOffice for everything except email, so I guess I don't matter.
it's not entirely gone (Score:3)
having said that, I was at the european journo briefing in Seattle last week, and you have to pity the poor VP when the *only* reaction he got from the crowd was a massive cheer when he said that clippit was off by default. The special pauses they all had in their powerpoint presentations for applause were just awkward silences, but the clippet thing stopped the show.
MS also have a kill the clippit shockwave game somewhere on their site, allegedly.
Re:Why even a Techie hates Clippy (Score:2)
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Re:Disabling the damn paperclip (Score:2)
I keep it on only to correct "teh".. so I guess I could do without it
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Re:Factual inaccuracy (Score:2)
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Re:Think thats bad? Check his resume! (Score:2)
You mean if you click on "Change the program..." he'll actually tell you how to use C++ to modify the application? Wild!
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Re:How do THEY know it didn't come up? (Score:2)
Re:Suicide Note (Score:3)
Tamagotchi die, die, die. (Score:2)
Mail flood DoS. (Score:3)
The Clippy site will include e-mail and a variety of "viral" marketing tools that Microsoft hopes users will use to e-mail portions of the ad material -- like songs and presentations animated with Macromedia Flash -- to one another.
Hmmm, like "I love you" or "Millisa" or just a mail flood? MS does know virus and DoS. Yes, that stupid animation was a DoS, my computer churning to do things I didn't ask it to instead of what I want it to. I can only imagine what kinds of trojans are going to end up in all those cute clippy films they expect people will mail to EVERYONE they know. How I hate that. I'm sure to get five of these things a day in my junk mail accounts. Grrrr!
Re:Well Duh (Score:3)
Re: (Score:2)
Re:** Just a little more Information (Score:3)
"It looks like you're trying to fire me. Would you like to take a bullet
It's not really gone. (Score:2)
The article is a big, steaming pile of marketing:
if people miss Clippy, they can turn him back on by clicking the 'help' tag on the Office XP task bar.
How, then, is the blasted thing being removed? It doesn't pop up as often. Great. Wow. Personally, I uninstall the component whenever I can.
On the bright side, Clippy helps me identify people I don't want to date?
I have a few tests. Test 1. Can they watch Dogma for the first time and listen to the dialog instead of complaining about how little action there is.
Test 2: Do they like the #$@& Paper Clip.
They're intelligence tests. Enjoying Dogma and detesting Clippy are prerequisites for intimate relations.
I never get First Post because I actually READ the articles and think about them before posting.
www.matthewmiller.net [matthewmiller.net]
Re:It's not really gone. (Score:2)
Re:It's not really gone. (Score:2)
Re:It's not really gone. (Score:2)
MS Changes Default for Clippy; PR People Make Bank (Score:2)
First, read this line:
Lisa Gurry, a Microsoft Office product manager, said Clippy has lived a useful life but is no longer needed. "We think Office has so many new features for making it easier to use that Clippy is no longer useful. This is definitely in response to user feedback. We asked ourselves what we could do to help users find features," with the least amount of confusion.
Clippy didn't help people find anything. What a revelation (like everyone else in this thread has said...) But then, read the next line:
Gurry said if people miss Clippy, they can turn him back on by clicking on the "help" tag on the Office XP task bar.
So Clippy's not ACTUALLY dead. They just changed the default value to not have Clippy pop up! He's STILL THERE!
So all of this is just PR whoring, promoting MS's message that XP is so easy to use...
Does anyone actually believe that XP is "easier" to use? Or did MS just finally get the cluestick-to-the-head and change the default on Clippy, and some Marketing hoser figured out that it makes good press (note all those submissions to /.) to change something annoying in the software?
What a farce.
==
It's still there. (Score:3)
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Re:open source clippy? (Score:2)
The Agent guys did good work, though -- wonder what they're working on now...
Economist Article (Score:2)
Marketing by professing suckiness? (Score:2)
Ok, I think The Register has already pointed it out with respect to ads touting no more BSODs, but it bears repeating here...Microsoft has apparently been reduced to a marketing pitch that boils down to this:
What's next, Ford featuring Explorers flying into ditches to tout the safety of their new MegaVehicle du jour?
Not often enough? (Score:2)
Dogma? (Score:2)
Rate me on Picture-rate.com [picture-rate.com]
Didn't come up enough?!? WHat? (Score:2)
Re:Didn't come up often enough? (Score:2)
No, it's the other way around. The original algorithm made the paper clip come up less often.
The Economist's article is here [economist.com]
The sheer stupidity of some people.... (Score:2)
Hunh? More features != Less complex in anything I've ever seen, but apparently Redmond logic is a little bass-ackwards...
All your paperclip are belong to us... (Score:3)
Great... (Score:2)
Document Recovery gives you the option to automatically save your current document, spreadsheet, or presentation at the time an application stops responding, so you don't lose a moment's work.
So wait... they know when the application is going to stop responding, so they can save the document just before. That's cool.
But shouldn't they just fix the fucking problem that's going to make the app stop responding?
The paperclip may be dead (Score:2)
Oh gawd I'm evil. Trust me do not install Vigor [red-bean.com]. But if you really want to there are debs. Just follow the link. It is bad trust me.
Re:Disabling the damn paperclip (Score:2)
It takes about 30 seconds in Office 2000:
Unfortunately, this is completely the wrong measure of how long this operation takes. What you have measured is the length of time it takes in Office 2000 once you know how to do it.
The real problem is if you don't know the magic sequence of operations and you spend time looking in the tools section (is it Customize or Options?) then clicking on various confusing tabs and other options looking for the bit that turns off that damned paperclip.
Re:It's still there. (Score:2)
-fohat
Vigor? (Score:3)
Perhaps the authors will update it to insult^H^H^H^H^H^H er... emulate whatever new help system microsoft has come up with.
Re:** Just a little more Information (Score:2)
"You mean the f**king paper clip? That was the most annoying thing since Microsoft Bob!"
It's nice to see that they have a little tongue in cheek (also, the reference to "developing his dot-net strategy" was clever).
Too bad clippy never made it into MSIE (Score:2)
No comment on how clippy would offer to help out with that...
Wanna see it? (Score:2)
Re:forgive me, what does it mean? (Score:2)
____________________________
2*b || !(2*b) is a tautology
Re:It's not really gone. (Score:2)
Re:It's not really gone. (Score:5)
Test 2: Do they like the #$@& Paper Clip.
They're intelligence tests. Enjoying Dogma and detesting Clippy are prerequisites for intimate relations.
I take it you don't date much...
NY Times article (Score:2)
Re:Loosing Clippy - Gaining Registration server (Score:2)
Didn't come up often enough || Office XP so easy? (Score:2)
Software so easy, you won't need the office assistant, or it's new help system is -)Better!(-
Excuse me, I have a work of fiction I'm still reading, it's called "The Paperless Office."
Largest grunt of dismay with M$ Office is all that automatic stuff shipping enabled. Takes a few hours to find it all and disable it. Nominee for best improvement to their software, ship with all that disabled and a brief section on what they are, how they work and how to turn them on if you want them.
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The funny part is..... (Score:2)
Re:Didn't come up often enough? (Score:2)
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Holy Shit! (Score:2)
Clippy was a SYMPTOM, not the CAUSE (Score:2)
What are they going to replace Clippy with? Do they really think they can scapegoat their help strategy problems onto an animated graphic?
This is the same company that took a (relatively) decent help system for VBA in Office 97 and replaced it with one that only highlights half the subjects and is constantly telling you "To locate information on this keyword, please select one of the subentries in the list" even though all those subentries are grayed out.
This is the same company that, when Hotmail goes down over server issues, offers you a page entitled "Having login problems?" that basically asks several questions that suggest in a polite way that the surfer is a retard who doesn't know anything about internet connections, even though it's THEIR FAULT.
Yes, Clippy sucked, but I'm not entirely confident that they're going to replace it with anything better.
A MS trick to make people upgrade? (Score:2)
That's a pretty sneaky way to get people to buy an upgrade every two years.
Office XP is better than Cats... (Score:2)
Losing Clippy is good, but gaining the registration system is bad.
It turns software I buy into "Degradeware". What happens 5-10 years down the road when I try to reinstall, and the registration site is gone? Or Microsoft
Something like this has already happened to me. I reinstalled StarCraft and tried to network connect to get the patches for the latest version. No luck. Degradeware will only last as long as the company, or until they stop supporting it. I expect the software I buy to last until the CDROM wears out!
Microsoft, Where's your Innovation? (Score:2)
Here's some (evil) ways to put Clippy to work for you (instead of being a wimpy help for the clueless user):
1) Advertising. Go find yourself some partner companies, and use Clippy to deliver advertising customized to the user's current needs. If the user is writing a letter to a company about their products, have Clippy tell them about your partner's much better products. Microsoft gets the advertising dollars, your partners get a customer, and the user saves the trouble of writing the letter.
2) Gather Demographics. Come on, Clippy is privy to all sorts of addresses and keywords scattered throughout documents all over the planet. Tell him to start reading and phone home occasionally. You can sell all the info he collects for big bucks. The user need never know or even care.
3) Outright Spying. Take the plunge, and have Clippy take over any microphones and web cams attached to computers running Office. Who knows what juicy tidbits you might get. I'd clear this one with your lawyers first though. Congress is pretty clueless, but there might be some pesky law standing in the way of this. You might be able to do some deal with the FBI though.
4) Copy protection. Hey, IP protection is the in thing, might as well jump on the bandwagon. Besides, MS has been the industry leader on the anti-piracy front. Clippy can monitor email attachments, and when the user is trying to email their friends an illegal copy of the latest mp3 or Microsoft product, Clippy can notify the police and offer to show the user their rights while they wait for the cops to show up.
5) Parental control. If the kids try to use dirty words in their email or other correspondence, Clippy can notify their parents.
6) Distributed processing. If the computer is not in use for a certain amount of time, Clippy can turn control of the computer over to Microsoft. You can sell the time to pharmaceutical companies for big bucks.
See, Bill, there is lots of money to be made here. Combine these ideas with
Your friend,
Melantha Bacchae
Disclaimers: I don't really know Bill, and I'm not really a vampire, evil or otherwise (I just play one on the internet). I hate Microsoft and their products (but that's just my opinion). This is a parody; no actual violation of a user's privacy or other rights is intended. Anyone taking this "letter" seriously needs to get a life.
Well Duh (Score:4)
Bayesian networks are super cool...I took a grad level course in them as an undergrad my last semester of school.
Oh thank god! (Score:2)
All your...embrace and extend?? (Score:2)
Yeah, I laughed. Yeah, it was funny. But then I said, "Heeey...Wait a minute..."
Also, I just have to say I can't believe I was right about that damned paperclip all these years! For years I've been calling that stupid thing "The Lecherous Paperclip" because of the way it winks and wiggles. Then, I go onto this site and see the damned thing "saying," "It looks like you're writing a love letter. Can I see?" I knew that thing was just a rotten voyeur!
the paperclip is gone (Score:2)
How do you make Clippy more annoying? (Score:5)
Did anyone ever use the thing in the first place? (Score:2)
kleedrac
Didn't come up often enough? (Score:5)
"It looks like you're trying to push the enter key!
To enable AutoEnter at the end of paragraphs, please click through this ten minute wizard."
OH THANK GOD!!! (Score:5)
--- My Karma is bigger than your...
------ This sentence no verb
Suicide Note (Score:5)
Paper Clip Pops Up!: It looks like you are about to take your life, would you like to use?
(Pills) (Rope) (Knife) (Gun)
"didn't come up often enough" (Score:3)
"Hi! It looks like you're writing a resume. Need some help?"
dog food, milk, gum,
"Hi! It looks like you're writing a letter. Can I be of assistance."
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