Syncro Integrations

Domo puts data to work for everyone so they can multiply their impact on the business. Underpinned by a secure data foundation, our cloud-native data experience platform makes data visible and actionable with user-friendly dashboards and apps. Domo helps companies optimize critical business processes at scale and in record time to spark bold curiosity that powers exponential business results.

ConnectWise Control (formerly ConnectWise Control) is a remote-support solution for Managed Service Providers, Value Added Resells, internal IT teams and managed security providers. ConnectWise ScreenConnect is a fast, reliable, secure and easy-to-use remote support solution that helps businesses resolve customer issues faster, from anywhere. The platform offers remote support, remote meeting, remote access and customization. It also integrates with leading business software. Raising the bar on remote support will reduce downtime for customers. Give technicians the ability for superior service by providing reliable, direct connections that allow them to access desktops and mobile devices when needed. Remote desktop and mobile support solutions that are flexible, fast, and secure for every industry. Not sure which version to choose? We'll help you choose the right version for your needs. No credit card needed for the 14-day free trial.

QuickBooks Online is the most widely used accounting software in the entire world. QuickBooks Online simplifies accounting. Accounting software for small businesses that is #1 makes it easy to track receipts, income, transactions and more. You can take photos of receipts to link them with expenses. Our agents are available to answer any questions you may have about QuickBooks. Keep your business running smoothly by using the apps that you love. QuickBooks Online is compatible with PCs, Macs, tablets and phones. Click the link to get a 30-day free trial, and 70% off for your first three months. QuickBooks is more than just accounting software. QuickBooks helps you keep track of your income and expenses so that you can prepare for taxes. Customers save an average of $3,534 per year. Need more help? QuickBooks Live helps you to stay organized and ready for tax season. QuickBooks Mobile is a mobile application that helps you run your business anywhere, anytime.

Start running backups and restores in less than 15 minutes! Comet is a fast, secure all-in-one backup platform for businesses and IT providers. You control your backup environment and storage destination (local, Wasabi, AWS, Google Cloud Storage, Azure, Backblaze, or other S3 storage providers). Our software supports businesses across 120 countries in 13 languages. Test drive Comet Backup with a 30-day FREE trial!

The new standard for online payments. Stripe is the best platform to run an internet business. For forward-thinking businesses all over the globe, we handle billions of dollars annually. Stripe creates the most flexible and powerful tools for internet commerce. Whether you’re creating a subscription service, an on-demand marketplace, an e-commerce store, or a crowdfunding platform, Stripe’s meticulously designed APIs and unmatched functionality help you create the best possible product for your users. Stripe is helping millions of innovative technology companies scale faster and more efficiently than ever before. We believe that payments is a problem rooted in code and not finance. We are obsessed with finding elegant, modular abstractions that allow for robust, scalable and flexible integrations. Stripe is easy to use because we remove unnecessary complexity and extraneous detail.

Discover why MSPs, IT Professionals, and System Integrators trust our Network Monitoring and Management Solution to monitor thousands of networks worldwide. Try for free now!

TeamViewer takes remote support to the next level with a wider coverage of mobile devices, operating systems, and OT devices than other competitors. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device

The eCommerce platform for WordPress. The world's most customizable eCommerce platform. Start selling in the United States today. Your store, your way. WooCommerce is used by American businesses to sell everything from luxury mattresses and cupcakes to kayak lessons and hand-crafted jewelry. Online. WooCommerce is the most used eCommerce platform to build an online store. You can browse hundreds of WooCommerce extensions for free or paid on our official marketplace. These include Stripe, PayPal and ShipStation.

ShipStation is used by thousands of online retailers every day to solve their daily challenges in importing orders and shipping shipments. ShipStation, a trusted leader in shipping software, was founded in 2011 and has helped thousands of online sellers grow their businesses and deliver exceptional customer experience. ShipStation offers an intuitive online solution that allows them ship orders efficiently wherever they sell or wherever they ship. With more than 300 partnerships with top shopping carts, marketplaces and fulfillment services such as FedEx, USPS and UPS, Shopify, Amazon, Shopify and BigCommerce, the multi-channel and multicarrier platform has the most integrations of any ecommerce solution. ShipStation is a Stamps.com subsidiary and is headquartered in Austin (Nasdaq : STMP).

Remotely support client and internal computers using unattended remote access. Users can also access the computer remotely. Splashtop Remote Support is the right tool for you, whether you are just starting with remote support tools or looking for an alternative to expensive products. Splashtop Remote Support, a best-in class remote support tool, allows you to access your managed computers from any device at any time thanks to our fast, high-definition connections.

Endpoint protection software is required to protect your business. It must be stronger and more intelligent than traditional antivirus. Endpoint protection or endpoint security is a general term for cybersecurity services that protect network endpoints such as laptops, desktops and smartphones, tablets, servers and virtual environments. These services can include antimalware and web filtering. Endpoint protection is essential for businesses to protect their critical systems, intellectual property, customers, employees, and guests from ransomware and other cyberattacks. You may be asking yourself, "Do I really need endpoint protection?" The truth is that criminals are constantly inventing new ways to attack networks, steal data, and take advantage of employee trust. Although smaller businesses may believe they are not at risk, this is false. Small businesses with 100 employees and fewer are now at the same risk as larger enterprises with 20,000 employees.

MSP360 Managed Backup. Simple. Reliable. MSP360 Managed Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.

You can access, share, or access your files from any device. The first 15GB of storage is free. Drive Enterprise allows businesses to only pay for the storage that employees use. It works seamlessly with Microsoft Office and comes with Google Docs and Sheets. You can store photos, stories and designs, drawings, recordings, videos and more. Google Accounts come with 15GB of storage for your first 15GB. You can access your files in Drive from any smartphone, tablet or computer. Your files will follow you wherever you go. You can quickly invite others and allow them to download, view, and collaborate on any files you wish. Get started with Drive free of charge

G Suite has just gotten better -- Google Workspace (previously G Suite) is now available. All the tools you need to accomplish anything, all in one place. Google Workspace is an integrated workspace that's easy to use. It allows you to spend less time managing your work, and more time actually doing it. Google Workspace helps you focus on what's most important and lets you let Google do the rest. It uses best-in-class search technology and AI to help you work smarter. You can work from anywhere and on any device, even offline, with tools that help you integrate, customize, extend, and adapt Google Workspace to your team's needs. All Google Workspace plans offer a customized email for your business, similar to G Suite. It also includes collaboration tools such as Gmail, Calendar and Meet, Chat. There are many plans available that can be tailored to your business's needs. Find the right plan for your business on our pricing and plans page.

Automate your workflows by connecting your apps. Automate your life with ease. Zapier automatically moves information between your web apps so you can concentrate on your most important work. Just a few clicks will connect your web apps so they can share data. Zaps are workflows that allow you to share information between your apps. No code required to speed up processes and get more done. Discover how Zapier makes automation easy for everyone. Keep using the tools that work best for you. Zapier connects more web applications than anyone else, and we add new options each week. We integrate with apps like Facebook Lead Ads and Quickbooks, Quickbooks, Google Sheets and Google Docs. Our editor is designed for DIY automation. Zaps can be set up without the assistance of developers. Zapier's built in apps allow you to create powerful workflows, without having to use separate services. Zapier is trusted by more than 3 million people to handle their tedious tasks.

Every day is a chance to make the most of it. Google Calendar's new app allows you to spend less time managing your calendar and more time enjoying it. A Schedule with a view. Schedule View brings your schedule to life. It makes it easy to see what's in store with images and maps.

Microsoft 365 (formerly Microsoft Office 365) is now available. Outlook, OneDrive and Excel, Word, PowerPoint, Excel, PowerPoint and OneNote allow you to be more creative and achieve the things that matter with Microsoft 365 (formerly Microsoft Office 365). You get the latest Office apps, both online and desktop, when you subscribe to Microsoft 365. You can access Office apps on your desktop, tablet, and phone. * Microsoft 365 + your device + Internet = productivity wherever and whenever you are. OneDrive makes it easy to access the work you have done from anywhere, and to others when you share or collaborate. There is help at every turn. Chat, email, or call to speak with a live person. Get Office today - choose the right option for you

Cyberthreats are eradicated Restores confidence. Traditional antivirus is no longer sufficient. Malwarebytes eliminates all new threats before other antivirus systems even know they exist. Malwarebytes blocks viruses, malware, malicious sites, ransomware, hackers, and other threats that traditional antivirus can't stop. Organizations of all sizes use our cutting-edge protection and response strategies. Traditional antivirus is slow to respond to new threats. It's also "dumb". We use layers like anomaly detection (an artificial intelligence type), behavior matching, application hardening, and behavior matching to destroy malware that has never been seen before. It's not like traditional antivirus.

Slack, a cloud-based project collaboration software solution that facilitates communication between teams, is designed to seamlessly integrate with other organizations. Slack offers powerful tools and services all integrated into one platform. It provides private channels for interaction within smaller teams, direct channels for sending messages to colleagues, as well as public channels that allow members to start conversations across organizations. Slack is available on Mac, Windows and Android as well as iOS apps. It offers a variety of features including chat, file sharing and collaboration, real-time notifications and two-way audio/video, screen sharing, document imaging and activity tracking and logging.

To help you find your own path. We understand what it is like to start small and have big ideas. We support millions of customers at every stage of their business journeys. You can bring together your audience data, marketing channels, insights, and other information to help you reach your goals faster. Mailchimp allows you to promote your business via email, social media, landing pages and postcards -- all from one platform. We have features that will help you understand your audience and reach them when it matters the most. Our marketing CRM allows you to collect data about your contacts, and then turn that data into action. You can get a complete view of your audience and create campaigns that feel like conversations. With pre-built templates, pre-made segments and 1-click automations, we'll get you up and running quickly. Mailchimp makes selling stuff online easy, even if your store is not an e-commerce shop.

Teams of engaged people work together to solve today's complex business challenges. We have created an online guide to help you and your team learn the secrets of teamwork. There are no limits to what you can accomplish when you have a place where you can create and make decisions together as a team. Teams allows you to bring everything together in one shared workspace. You can chat, meet, share documents, and use business apps. Your team can get on the same page using group chat, online meetings and calling. Microsoft 365 (formerly Office 365), apps such as Word, Excel, PowerPoint and SharePoint allow you to collaborate on files. To keep your business moving forward, add in your favorite Microsoft apps as well as third-party services. Microsoft 365 provides end-to-end security and administrative control. Teams is for all types of groups. Start with the no-obligation, free version. As part of the best-in class suite of productivity tools, you can also get Team.

Dropbox Business is more than secure file storage. It's a smart workspace that brings together teams, tools, content, and other resources. You can create, store, and share cloud content using Google Docs, Sheets and Slides, Microsoft Office files and Dropbox Paper. Dropbox Spaces allows you to combine cloud content and files, so your PowerPoints can live alongside your Trello boards, Google Docs, and other tools. Access your team's work easily from any computer, mobile device or web browser. Connect tools such as Zoom and Slack to keep your team's files and conversations in one place. Intelligently suggested folders and files keep your team one step ahead. They will have the content they need when they need it. Dropbox offers a secure, distributed infrastructure with admin tools to control and visibility. Keep your company's data safe with Dropbox.

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

Bitdefender GravityZone gives organizations complete visibility into their overall security status, global security threats, as well as control over the security services that protect mobile devices, servers, and virtual desktops. All Bitdefender Enterprise Security solutions can be managed in the GravityZone via a single console, Control Center. This provides control, reporting and alerting services for different roles within the organization.

Xero is an award winning online accounting and bookkeeping platform for small businesses. Xero is a simple platform that allows businesses to manage their finances easily. It includes invoicing, inventory management, bank connections, payroll, reporting, and much more. Xero offers 24/7 online support for users.

PayPal is used by 9 million merchants to grow, manage, and build their businesses. You can get the tools, products and financing you need to help your business grow. This includes everything from building a website and processing payments to shipping and marketing. We also offer business loans* that can be used to provide merchant financing to help you get started and continue to grow. You can get paid online or in person. We have the solution for you, whether you need online billing, a customized checkout for website, or a card reader to process on-the-go transactions. You can choose from a variety of products and services that will simplify your day-today operations such as tools to track payments and print shipping labels. Merchant lending options can help you quickly access the money you need now. You can also offer financing to your customers that allows them to pay over time while you get paid upfront.

They can turn your computer into a remote-controlled, zombie. Your computing power can be sold on the black marketplace to send spam, attack other people or store illegal content. Potentially Unwanted programs that slow down your computer by displaying useless browser toolbars, commercials, and other bulk. Emsisoft Anti-Malware Home detects more malware because it uses two major anti-malware and antivirus technologies. It also scans faster because it uses the combination of these scanners. Any duplicates are avoided, which allows for a minimal impact on memory and overall hardware resources. Emsisoft Anti-Malware Home will block any attempt to access malicious websites and stop access. Emsisoft Anti-Malware Home is the best privacy-conscious filtering system without SSL exploitation.

Connected consumers are always connected. You are too. It's time to provide simple, secure solutions that improve customer experience and increase your business. You can access the most advanced payment solutions from one company worldwide, eliminating the need to have multiple payment options. Our cloud-based solutions can be integrated with any enterprise payment system, allowing for seamless experiences across multiple channels. Accepting new payment types allows you to convert more sales, lower costs, and respond quickly to customer concerns and industry developments. Accepting customer payments from any device, at any time, and across all channels will simplify payment acceptance and increase your competitive advantage.

FreePBX stands as Freedom. FreePBX is the most popular open-source IP PBX in the world. It allows users to create a phone system that suits their needs. Open source communications is a powerful tool. Start building your phone system by taking a look at the many built-in features FreePBX offers. You can transform your FreePBX installation into a robust Unified Communications System with commercial modules from Sangoma or other add-ons. Visit the Knowledge Base at the FreePBX Wiki! FreePBX experts can help you with troubleshooting, installing, updating, and more. FreePBX is completely free to download and to use. Its power comes from a global network of developers who ensure that it remains a high-compatibility and customizable platform with all key features required to build a scalable business telephone system on any budget.

ScalePad (formerly Warranty Master), Automated Asset Management Software, Hardware, and Warranty Services. Join over 8,000 Partners to automate your asset management and gain vital insights that will improve productivity and profitability. You want a simple way to get all of your hardware and/or software asset insights, such as revenue opportunities, side by side asset data, and an advanced sortable listing of all your inventory. ScalePad makes asset management simple! Watch our video! Automately collect all data from your integrations. You can manage software and hardware side by side and minimize downtime. For your clients and your team, easy-to-read reports. With compelling and transparent insights, you can build client relationships. Because of our extensive relationships with manufacturers, you will always have accurate, current and real-time data from companies such as Dell, HP and Lenovo.

ShipRush is the smart shipping solution for small and medium ecommerce companies. ShipRush helps businesses streamline their shipping processes to save time, money, and better serve customers. You can instantly compare carrier rates and delivery times, set automation rules to improve operations, email customers, and update orders. The solution integrates seamlessly with more than 90 ecommerce marketplaces, carts, and major US and international carriers.

The world's best IT documentation software will help you grow your business. We are proud to serve the best-performing MSPs in the world, with more than 300,000 users in 70+ different countries every day and numerous productivity and innovation awards. IT Glue is a documentation platform that is used by thousands of MSPs. It allows you to organize your clients' information in the most reliable and efficient way to service them. There are no degrees of separation. You can link related items together so that you have all the information you need. Secure your world with an immutable audit track and next-generation password management engine. All your documentation is linked and integrated.

Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.

Hudu stores, organizes, and encrypts client passwords along with the rest of your documentation. Hudu allows you connect articles and assets with strong relationships and a state of the art relationship mapper. To manage and track the progress of checklist workflows, you can set up process templates and processes. IT can be complicated, so Hudu was designed from the ground up to allow for complete customization. All files and passwords are encrypted with AES256-bit encryption on servers you control. Administrators have the option of enforcing multi-factor authentication. Users can also enable multifactor authentication. You can limit the hours employees can log into your computer to view and edit data. You can share passwords with clients easily and securely through a branded portal.

Flowroute was the first carrier to be software-centric in 2013. To meet carrier-grade requirements, we created the Flowroute HyperNetwork™. It offers the programmability and automation of cloud computing. Flowroute SIP Trunking allows you to connect an existing telephone adapter or PBX system in just a few steps. Customers can scale up or decrease with unlimited call capacity and only pay for the minutes used. Flowroute's SIP trunking inbound provides unlimited concurrent call capacity. You can say goodbye to capacity planning. To help you scale your voice services, new instances are created dynamically as your volume increases. Flowroute delivers outbound audio over the shortest route possible to improve call quality and reduce call costs locally and internationally.

UNIFIED vCIO MANAGEMENT SYSTEM. Streamline Technology Business Reviews with the Combination of vCIO Activities and Technology Alignment Frameworks in One Platform. Document. Our integrated documentation platform allows you to document the network of your clients. Review. Perform technology audit based on built-in templates Present. Present the report and give clients access to their QBR dashboard. Highlights All the tools you need in one simple solution. vCIO Dashboard. A single pane of glass gives quick insight into the most important areas of client's network and security operations. A dashboard that displays data from multiple sources in a simple to use format. Your clients will have limited access to the information that is most important to them. Technology & Security Review Frameworks. Use easy-to-use QBR frameworks. You can use our QBR templates, which include industry-specific standards such as NIST CSF, ISO27001 and PCI, HIPAA, and many more.

Huntress offers a powerful suite that includes detection, response and endpoint protection capabilities. This is backed by a team 24/7 of threat hunters to protect your business against today's determined cybercriminals. Huntress protects your company throughout the modern attack cycle, including against ransomware, malicious footholds and other threats. Our security experts do the heavy lifting, providing 24/7 threat hunting, world-class support, and step-by-step instructions for stopping advanced attacks. We review all suspicious activity and only send an alert when a threat is verified or action is required--eliminating the clutter and false positives found in other platforms. Huntress is easy to use for non-security staff to quickly respond to cyber incidents. It includes one-click remediation and handwritten incident reports.

Get the tools and insights you need to streamline your company. All in QuickBooks Online Advanced With customizable, presentation-ready reports, you can get the insights that you need most. Sync your spreadsheets to get more precise business data and custom insights. * You can save time by importing and sending hundreds upon hundreds of expenses and invoices at once. In just a few clicks, you can enter and edit multiple bills or checks. We take security very seriously. We keep your financial information safe with encryption and security safeguards. You can customize how you work with the many seamless app integrations created just for QuickBooks Online Advanced. Advanced can be integrated with premium apps such as Bill.com, HubSpot and Salesforce to make it even more powerful.

Build complex automations up to 10x faster without battling APIs. The days of slogging through a mess of scripts is over. JavaScript is the best choice when you want flexibility, and UI for all other tasks. n8n lets you build flexible workflows that are focused on deep data integration. With a user-friendly interface and templates that can be shared, even the less technically minded members of your team can work together on them. Contrary to other tools, complexity does not limit you. You can build anything you want, without worrying about budget. Connect APIs without code to automate basic functions. You can also use vanilla Javascript to manipulate complex data. You can implement more than one trigger. You can branch and merge your workflows. You can even pause flows while you wait for external events. Custom HTTP requests allow you to easily interface with any API or service. Separate dev and production environments with different sets of authentication data to avoid breaking live workflows.

Quoter is an online quoting platform that allows sales teams to quickly and easily create quotes. Quoter streamlines the sales proposal and sales quote process to save time and increase control. This allows sales teams to win more deals, reduce their workload, and helps them win more sales deals. It includes reusable proposal and quote templates, quote tracking, email tracking, easy online acceptance and payment, CRM integration, accounting integration, and many other features. Quoter makes it easy to create more quotes, eliminate bottlenecks and get paid faster. Quoter is a modern, lightning-fast quoting platform for technology service provider. Our platform is easy to use, has automation workflows and unlimited user pricing plans, allowing your team to create more quotations than ever before. All core plans allow unlimited users. In just a few clicks, you can create impressive, accurate quotations. You can rest assured knowing exactly when your quotes were opened. Seamless integrations of PSA, CRM and distributor systems. Leverage our automation to encourage more people to quote.

ACH Payments offers multiple options for ACH processing. These include the simple-to-use ACH Virtual Terminal and API integration methods. We have the right solution for you to automate your payment collection, no matter what your company's requirements. Integration of ACH and credit card processing in your software or Internet ASP solution can streamline your payment processing process. This process is made easy by our technical assistance, code samples, and documentation. Recurring payments now require an ACH processing option. ACH payments are a compelling addition to your payment options because they have lower processing fees and lower payment decline rates than credit cards. The ACH Virtual Terminal (VT), a web-based application that allows for secure and PCI compliant processing of credit card and ACH transactions, is available. Easy to add 24/7/365 ACH payment options with compliant solutions.

Save time by avoiding the need to log into each individual account. You can quickly perform advanced searches to streamline responses to support tickets. With just two clicks you can block the sender and remove it from your entire customer database, as well as any other instances. Create global rules that apply to all/selected clients in seconds. With a powerful yet simple-to-use solution, you can detect and block all types of email attacks, including spear-phishing and ransomware. Mesh syncs Microsoft 365 licensing information and mailboxes to ensure that the Mesh billing number is always the same as the Microsoft billing number. It's not easy for MSPs to switch email security providers, especially larger ones. But with our concierge service we can take care of most of the setup for MSPs.

In order to be successful in business, it is important that your technology keeps up with the rapid changes in the digital economy. Ingram Micro Cloud's platform allows companies to adapt to changing industry conditions while automating operations and reducing the time to market.

FlexPoint makes payments simple and cash flow perfect. Automate your billing processes to increase efficiency and cashflow. Paying for invoices is now simple. Automate the entire reconciliation from invoice to deposit. Securely and online, get paid while maintaining the trust of your clients. Give your customers a billing experience to match your customer service. The ultimate platform for growing your business with payments. One solution to simplify billing for your business. No contracts are required. Our powerful billing automation will help you to eliminate surprises and increase the predictability of cash flow. Create custom rules for automatic payment of invoices. Set up custom rules for all clients, or specific rules for certain customers. Eliminate manual payment reconciliation across the tools you use. Eliminate manual reconciliation of bank deposits.

Our platform enables partners to seamlessly offer cloud services. With a single monthly invoice, you can quote, order, bill, provision, and even cancel all your cloud products. The Pax8 Platform offers the data analytics and business intelligence you need to optimize your margins, sell more, and provides the Pax8 Platform with integrated data analytics. The Pax8 Platform's intuitive ordering process allows products to be ordered immediately. Our vendor API integrations provide the industry's fastest provisioning. The Pax8 Platform compiles your billing data and then generates a single, easily-read invoice. It also provides visual reports on your monthly revenue and margin. A customizable snapshot of your cloud business is available in a 10,000-foot view. Drag-and-drop customization allows you to highlight the data and analytics that are most important to your business.

End users can submit the perfect ticket every single time, even if their device is not connected. Save technician time diagnosing problems through verbose, real-time diagnostics from the exact time of the issue, including a slide show of the steps leading up to the issue before your user submits the ticket (fantastic for resolving intermittent and impossible-to-reproduce problems! You can also close more sales by using the optional, physical, brandable Helpdesk Button. It provides "help at the touch of a button".