FreePBX Description
FreePBX stands as Freedom. FreePBX is the most popular open-source IP PBX in the world. It allows users to create a phone system that suits their needs. Open source communications is a powerful tool. Start building your phone system by taking a look at the many built-in features FreePBX offers. You can transform your FreePBX installation into a robust Unified Communications System with commercial modules from Sangoma or other add-ons. Visit the Knowledge Base at the FreePBX Wiki! FreePBX experts can help you with troubleshooting, installing, updating, and more. FreePBX is completely free to download and to use. Its power comes from a global network of developers who ensure that it remains a high-compatibility and customizable platform with all key features required to build a scalable business telephone system on any budget.
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FreePBX Date: Aug 22 2023
Summary: FreePBX/PBXAct Great Product and will use for long time to come. Lots of rich features like voicemail, one touch provisioning, call park, intercom, call queues, report and commercial addons too.
Positive: Have used FreePBX since 2007 and reliable and stable PBX, since then Sangoma have added lots of new features that any business could use.
I think as in a free system, FreePBX is great if you have technical knowledge to set it up.Negative: I can't say I have ever used their support, but seem lots more expensive than big vendors like Cisco for support.
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I am sure to compete in this arena they will improve the support model. The system is good, so might not need support most answers are found online.
The only reason for support are bugs that may come up.