ScalePad Lifecycle Insights Description

Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.

Pricing

Pricing Starts At:
$149/month
Pricing Information:
Complete customer success

$15/month/per licensed client:

Integrations

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Company Details

Company:
ScalePad
Year Founded:
2015
Headquarters:
Canada
Website:
www.scalepad.com/lifecycle-insights/
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Media

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Training Videos
Customer Support
Business Hours
Online Support

ScalePad Lifecycle Insights Features and Options

MSP Software

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

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