CloudRadial Description

Show your clients what a modern MSP looks like. One white-labeled client portal that is powered with automation can provide Ticketing and Service Catalog, Reporting as well as Client Training and Client Communication. Fully integrated with Office 365 and ConnectWise, Autotask Syncro, Syncro, or BMS. All client touch points can be managed from one secure and integrated platform. You can create a seamless client experience, from ticketing to account administration. Your service catalog should be displayed to make it easy for clients to use and buy from your MSP. Clients' information and your information to fix it are often different. CloudRadial offers fully customizable intake questions and ticket triaging. To get the information you need and get it to where it is needed. You must give your client a reason to use the client portal to request services from you.

Pricing

Pricing Starts At:
$195 per month
Pricing Information:
for up to 500 users. Larger plans available.
Free Trial:
Yes

Integrations

View Integrations

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Company Details

Company:
Azurative
Year Founded:
2018
Headquarters:
United States
Website:
www.cloudradial.com
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Media

CloudRadial Screenshot 1
CloudRadial Screenshot 1
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Product Details

Platforms
SaaS
Windows
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online

CloudRadial Features and Options

MSP Software

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Portal Software

Chat
Collaboration
Content Management
Document Management
File Sharing
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