Best Softeligent Alternatives in 2025

Find the top alternatives to Softeligent currently available. Compare ratings, reviews, pricing, and features of Softeligent alternatives in 2025. Slashdot lists the best Softeligent alternatives on the market that offer competing products that are similar to Softeligent. Sort through Softeligent alternatives below to make the best choice for your needs

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    NinjaOne Reviews
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    NinjaOne automates the hardest parts of IT, empowering more than 20,000 IT teams. By providing deep insights into endpoints, robust security measures, and centralized control, NinjaOne boosts efficiency while safeguarding sensitive data and cutting IT expenses. This comprehensive platform offers a versatile toolkit for managing and securing endpoints, including patch management, mobile device oversight, software distribution, remote support, backup solutions, and more, thanks to its extensive IT and security integrations.
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    Canfigure Reviews
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    Canfigure is a modular software solution for automation of business processes and workflows. Pre-built modules include Asset Management, Computerized Maintenance Management System (CMMS), Configuration Management Database (CMDB), Service Desk, Change Management, Equipment Management and Test Validation. Any combination of modules can be implemented and tailored to specific requirements. We specialize in migrating companies away from using Excel sheets or multiple legacy systems to maintain their critical data, by implementing a centralized, intuitive and cost-effective solution that puts you in control of your data. Furthermore, Canfigure enables unique customization capability that allows your administrators to implement system changes without Vendor involvement or further expense.
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    Mint Service Desk Reviews
    Mint Service Desk software is the next-generation in ITSM Software. The main functionalities of Mint Service Desk include: – Incident Management – Asset Management – Customer Portal – Multi Channel Communication Dynamic attributes ­ Chat communication Ticket types ­ Custom views.
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    N-able N‑central Reviews
    Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices. These are the key features: * Monitor almost all devices, including Windows, Linux, and macOS * Get complete visibility across your network and cloud services without the use of additional network monitoring software * Automated patch management policies can be created to ensure that devices are always up-to-date * Automate your workflow with drag and drop scripting in automation manager. No need to write code! * Remote support across platforms and devices with the integrated Take Control feature * Use N-able MSP manager to manage tickets and billing. * Secure your data with integrated backup, EDR and AV. * Available on-premises and hosted cloud solutions to suit your business needs
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    VIZOR Reviews

    VIZOR

    Vector Networks

    $2.00/year/user
    1 Rating
    VIZOR is an ITIL Certified IT Asset Management Solution. VIZOR manages all aspects of IT asset management. This includes network discovery, inventory data, purchase, warranty, and maintenance details. The allocation of assets to employees and locations can be simplified so that you always know who has what. VIZOR can audit your network and integrate with tools like LANSweeper, Microsoft SCCM, Chromebook Admin, and LANSweeper. VIZOR can be configured to only include the features you need. Get started now.
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    ServoDesk Reviews
    Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates and acknowledges tickets automatically. - Features rich reporting tool and dynamic dashboards. - Roles based Customer Portal - Simple to use business rules and workflows to drive automated processes. - API's for integration with third party software. We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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    Sakon Reviews
    Sakon, the company’s innovative inventory engine, is the foundation of the Sakon Platform for Telecom Expense Management and Enterprise Mobility Management. Enterprise TEM efforts are often unsuccessful because they lack an accurate, comprehensive, and living inventory of end-user and network inventory. Sakon solves this problem!
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    WinBill Reviews

    WinBill

    TeleManagement Technologies

    TeleManagement Technologies' WinBill is a leading telecom expense management software solution. WinBill is easily accessible and has a central database of information. It provides businesses with an accurate inventory and expense list for all vendors, IT services, and expenses. WinBill makes it easy to keep track of contracts, manage IT budgets, and eliminate late payment fees. The solution's flexible reporting tools allow users to easily create and schedule reports, or access information via the web. WinBill.Net has a robust set of features such as our service bureau module, ability to track and manage purchase orders , WinBill Web dashboard, and savings discovered (telecom dispute tracking). WinBill drastically reduces your teams time spent managing and approving your monthly telecom invoices and allows your team to manage by exception - spending time researching those invoices that have increased or decreased making you more efficient and helping find those on-going billing problems. Contact us for a live demonstration to determine if WinBill is a great fit for your company.
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    OpDecision Reviews
    Mobile and wireless management is one of the most difficult parts of a telecom network. You can manage it with our expertise and tools. We can help you manage the constantly changing plans, service offerings, devices, and other details. Our Portal is a cloud-based telecom management platform that allows you to track and view all of your mobile inventory. View all lines linked to your account. You can maintain an accurate inventory by transferring your HR Data automatically monthly. You can create tickets for upgrades, cancellations, transfers, cancellations, suspensions, and ordering new lines. A comprehensive overview of savings, top data users, and in-flight tickets. To get the best renegotiation, track your wireless contracts and use our industry expertise.
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    Web Tracks Reviews

    Web Tracks

    Gritware

    $295.00/one-time
    Web Tracks by Gritware can be used to manage your IT assets and help desk. Web Tracks is browser-based and simple to use. It allows IT professionals to easily assign tasks and help desk tickets, track peripherals and software licensing and track IT expenditures. You can also create reports on help desk, inventory and purchasing. Web Tracks comes in two versions: Standard and Enterprise.
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    brightfin Reviews
    In recent years, the scope of IT-related activities have exploded, making it difficult to track expenses from different telecom, mobile, and cloud vendors. Our platform is scalable and seamlessly collects data from multiple sources and displays it in actionable dashboards. Brightfin allows organizations to easily understand the business impact of IT expenses and reframe IT expenses to make the best investments. Our mission is to empower IT and Finance professionals with easy-to-use solutions that increase efficiency, reduce spend, and provide deep insight that maximizes technology investments. Track expenses, work smarter and optimize IT resources. Many organizations face challenges due to increased reliance on technology and constant need to reduce IT budget. As teams expand, so do the fixed line costs, mobile devices, and cloud expenses.
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    Amtel TEM Solution Reviews
    Reduce mobile and telecom costs and increase the efficiency of mobile and telecommunication services within an enterprise. Amtel's solution to mobile and telecom expense management allows organizations to reduce up to 40% of their expenses. Reduce costs on service plans and streamline mobile and fixed telecoms operations. A central repository allows you to track all telecom assets and mobile devices across your enterprise. A complete inventory is vital for billing management, contract expiration monitoring, and elimination of unutilized mobile connections. Site administrators can have access to the enterprise to manage their communication services. Location administrators have the information they need to optimize their department’s cellphone spending. The trends in telecom spend can be viewed by the executive management, allowing them to manage costs.
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    SolarWinds Service Desk Reviews

    SolarWinds Service Desk

    SolarWinds

    $19.00 per user per month
    SolarWinds Service Desk (formerly Samanage) is an enterprise-level service-desk and IT asset management solution for IT, Human Resources, and Facilities professionals who need a clear and intuitive way to manage requests. The platform is fully customizable and allows users to collaborate on difficult tasks and share ideas via the in-app "whiteboard". SolarWinds Service Desk can be used by businesses to manage hardware and software, organize and manage licenses and contracts, detect risks, keep up-to date with licensing compliance, and many other functions. SolarWinds Service Desk understands how to manage services within your company. Your employees will be provided with world-class service and you can minimize the impact that incidents have on your business. To ensure that employees have the right tools to do their jobs, keep track of each asset.
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    Cimpl Reviews
    Upland Cimpl, a cloud-based, multitenant telecom expense management solution, enables organizations better manage their Enterprise Digital Footprint™, which is complex inventory, cost and usage of IT, telecom, and wireless services. Cimpl's software-as-a-service platform brings together actionable data analytics and automates business processes to ensure optimal ROI on technology assets. Organizations and their employees can manage, control, and align their consumption at scale by automating and freeing up resources.
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    BillGenie Reviews
    Our telecom expense management software reduces complexity, manual coding, and overall costs associated with all your telecom expenses. It streamlines bill payment and saves money for your company. It provides clients with a complete overview of telecom expenses and usage for the past 6 months, including total spend, service maps, inventory tracking, and individual and departmental usage. Our client portal makes it easy to approve purchases, payments, and dispute resolutions. Our web-based telecom expense software helps reduce costs by automating and performing in-depth analysis. This software, combined with our expert account managers, allows us to efficiently and effectively identify and implement many savings. This results in a very high return on investment for our clients.
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    UTR Telecom Expense Management Reviews
    UTR's TEAM service is the best in the industry for managing telecom vendor bills. UTR's service will automate the invoice management process and take over vendor bill collection. This will reduce your costs by 70%. UTR TEAM services have many benefits. These include: eliminating late fees, catching billing mistakes month 1, optimizing wireless bill plans, organization and billing data, automating manual tasks such as charge reconciliation, inventory management updates, service order provisioning, and charge reconciliation. UTR's software technology combined with managed service delivery allows us to tailor the package to your asset and expense management needs.
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    Spenza Reviews

    Spenza

    Spenza

    $1 per device per month
    Allow any business to launch branded experiences on mobile. Manage user subscriptions and resell mobile plans to connected devices like an MVNO. Track wireless spending globally and deploy IoT/consumer mobile plans with one app. Automate & AI to improve your WEM (Wireless Expense management) services. Existing contracts can save you up to $500 per year per line. Purchase new mobile plans from more than 15 operators around the world. Remotely manage your lines with pre-built integrations. Manage all your devices, plans, and services in one place. API-based robust and flexible solution to support innovation. You'll find all the features you expect, such as dashboards and reports. But there's also a lot more to satisfy the most demanding budget management and cost-control needs. Our TEM system is designed to automate the procure-topay journey, and integrates easily into existing business systems.
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    mytem360 Reviews

    mytem360

    Saaswedo

    $500 per month
    Despite the fact that voice communications have been significantly cheaper, the overall budget for the Digital Workspace has remained constant due to the increased number of communication channels available to employees as well as the increase in data consumption. Companies must be able to understand their telecom expenses and manage their telecom budgets in order to overcome this challenge. Due to the complexity of billing and the large number of vendors, this can be a difficult task. Mytem360 gives the CIO control over the budget. He can anticipate changes, modify contracts and, at the end, make significant savings in contract management and the processing of multiple invoices. Mytem360's financial module provides essential data for any company to perform regular audits and optimization. Allocation of expenses in accordance with actual usage. Integration and review electronic vendor invoices.
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    Tangoe Reviews
    Tangoe One, powered by artificial intelligence, is a comprehensive platform that simplifies, manages, and optimizes your IT spend across telecom, cloud, and mobile technologies. Tangoe One provides a comprehensive view of your technology costs and service usage. This allows you to reduce costs, improve efficiency, and achieve financial predictability. Streamline your financial management by leveraging the largest global carrier ecosystem and a wide range of integrations that work with your business systems. Monitor cost and usage spikes and make projections. You can also retrieve vital insight into trends that will help you streamline spending and size programs confidently. Deliver the right information for business line managers in order to track overall spending and bring greater transparency across the organization.
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    Telecoms Expense Management & Reporting Reviews
    Costmediia Telecoms Expense Management Solutions is a web-based bureau-based service that allows clients to manage telecommunications assets more efficiently and bill more effectively. The solution provides a central inventory management system that can be used to manage a wide variety of equipment and services. It can handle multiple products and is multi-carrier capable. E.g. : Mobile Phones, Fixed Line, Data Services, Laptops, PDA's etc. CMS provides detailed reporting through a sophisticated database that includes corporate reporting structures, user lists, and managers. Monthly management reports are a tool to identify trends in spending, exception reporting, and import into your general leger system. CMS allocates billing charges to cost centers and integrates with customer Accounting systems. The system will send monthly reports via email to business unit managers, cost center managers, and end-users who use phone services.
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    Advantix Reviews
    Our connectivity and telecom expense management solutions allow organizations to connect, manage, and integrate any device or network on one platform. It can be labor-intensive and challenging to keep your telecom expenses under control. Your organization will not pay any out-of-pocket costs. Our managed mobility solutions reduce costs, increase efficiency, and allow internal staff to focus on high-value tasks. We combine MNOs with MVNOs to offer single and omni-carrier options that provide maximum resilience and uptime. Advantix SmartSIM connects SIM enabled hardware devices to multiple cellular networks through intelligent carrier switching. You don't need to choose a carrier, or worry about wireless signal strength depending on where you are located. Our Telecom Lifecycle Management platform (TLM), integrates directly with the APIs of carrier systems.
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    Solve(X) Reviews
    Solve(X), leveraging Azure, uses advanced machine learning and artificial intelligence to interpret your carrier contract in order to maximize your discount while avoiding penalties. It directly implements savings through tailored APIs. OneSYNC also integrates seamlessly with your MDM system, help desk ticketing system, asset management, carrier web portal, HR and ERP systems. This comprehensive integration automates cost reductions, asset maintenance, and data integrity.
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    Navita Connect TEM Reviews
    Telecommunications expense management (TEM) is a common practice. Many companies audit their telephone bills and consider this TEM. It's much more than that. Navita Connect offers a complete module to help you professionally manage your telecom resources and bring the best return to your company. All information necessary for managing telephony or telecom contracts must be registered, including the validity date, end date, negotiated rates, included services, and any other relevant information. He will alert you when the contract is about to expire so that you can initiate trades before it expires. Large companies need to manage invoice payments. The high volume of invoices can make it difficult to manage and late payments can result in fines and interest.
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    ValuBill Reviews
    Valubill automates technology-spend lifecycles, providing transparency and complete control, from procurement to payment to optimization. Our extensive experience and constant pursuit of innovation make it easy for us to manage resources, save money, and streamline our daily operations. Valubill lets you manage all aspects of your telecom inventory, contract, costs, and other information, which allows for better planning and optimization. The tools are used to manage total telecom operations, including cost savings, recovery and avoidance, inventory management and invoice/payment processing, wireless procurement and budgeting, forecasting, and forecasting.
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    ManageRight Reviews
    Our expense, payments and orders management solutions ManageRight, PayRight, and Asset Management Solutions ManageRight can help you increase operational efficiency. ManageRight®, our expense management platform, can be used to manage all aspects of your telecom infrastructure including its many assets and expense types. Your current infrastructure is obsolete due to technological advancements. We can help you negotiate vendor contracts at a lower price point due to the obsolescence. We can help you improve your infrastructure to reduce your cost-of-ownership, and provide better service for your end-users. The market is constantly changing and pricing for utility services and telecom services can be very competitive. Our market knowledge can help you save money. We can conduct a procurement process for your company and also research vendors and services.
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    Richdesk Reviews
    Richdesk is an asset management and help desk software solution. Prioritize tickets and assign them to the right agents. Quickly organize ticket queues and capture resolutions for knowledge sharing. Customers and staff can help each other with workflow-driven guidance, online knowledge, service catalog, and status. Automate basic help desk tasks like ticket triage, agent assignment and team notification, SLA Alerting, ticket templates, canned responses, and ticket templates. Upload, track, and manage any asset category using customizable configuration items styles, asset maintenance, and service history. You can view the stats of your customer, agent, and team members. You can also export assets from ticket queues and asset lists with one click. All the features you need for service management, in one place. Self-service portals to reduce repetitive calls. Fully integrated asset management.
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    BillView Reviews
    Fastlane Software is proud to present the 'BillView’ solution for Telecoms management. The BillView solution combines industry expertise and specialist bill integration software to provide the best in billing reporting and consultancy. Billview is an online bill reporting and asset management service that allows organizations to manage all aspects related to their telecoms inventory, usage, and expenditure. We offer a variety of reports and services that will help you evaluate, understand and benchmark your organization's telecoms costs and inventory. Telecommunication billing can be complicated. Collect all the information you need to ensure that you are only being charged for what you should and at the rates you expect. You won't find a better partner to work alongside than someone who has a lot of experience and is dedicated to telecommunication billing solutions.
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    eXprts Reviews

    eXprts

    Cobite

    $1000 per month
    eXprts goes beyond just invoice processing and expense management. Our core system is built on an automated invoice processing, validation, and audit engine. We offer many integrated features that will give your company a complete solution to your wireless management problems. eXprts comes with a proven Web 2.0 procurement portal that integrates seamlessly into your existing approval and business processes. Our arrival and inventory tracking tool ensures that devices arrive on site as promised. You can also maintain device pools to reduce procurement time to hours, instead of days.
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    Telsphere Reviews
    Technology Expense Management – All your data in one consistent, normalized and consolidated application. Telsphere allows you to access and analyze carrier data to optimize and optimize your enterprise services' performance and decisions. Telsphere gives you insight and foresight into your contracts to ensure that your capacity planning is accurate. Our platform centralizes all your contracts in one place for easy tracking and compliance with service levels. Telsphere consolidates your inventory and allows you drill down to individual device units. You can have complete control over all your assets with our inventory management. Telsphere uses a comprehensive approach to streamlining and optimizing your invoice process. This includes automating the data loading process, optimizing Accounts payable, and reducing manual intervention.
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    zLinq Reviews
    zLinq helps IT team solve their three biggest communication challenges - wasted spending, wasted time, strategic technology management. IT teams are increasingly under pressure to balance communications innovation with mitigating security risks and compliance and supporting hybrid environments. As an extension of your staff, we manage the administrative tasks related to voice and data assets. This includes MACDs, contracts and credits, billing errors, and credit and contract errors. All these are tracked in real-time in our dashboard. Our advisory service engineers will help you define and manage your technology requirements and the procurement, implementation and ongoing optimization of strategic voice and data initiatives. zLinq clients recover an average of 13% of their telecom spending within a year and enjoy a 171% ROI over the life of their contract.
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    Advanced Vendor Management Reviews
    AVM will give you greater control over your vendors and inventory as well as your costs. AVM will allow you to be more efficient and use less resources. With better telecom expense management, you will save time and money. AVM is built with industry-standard enterprise technology and can scale to accommodate large implementations. AVM's multilingual architecture makes it an ideal choice for multinational companies with complex operations and multiple currencies. Most telecom management software is focused on a single task, such as invoice processing or wireless cost optimization. The AVM platform allows you to manage all your telecom costs from one application. Avema has been helping companies make the most of their telecom budget since 1995 by helping them manage their carrier expenses. As wireless devices become more popular, it is important that your company keeps up with the changing trends and can manage them.
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    Clearview Reviews
    Clearview by Valicom, a robust telecom expense management software (TEM), helps businesses manage voice and wireless environments. Clearview gives organizations greater visibility into their telecom usage, reduces risk, and controls costs. Clearview is fully-featured, scalable, and integrates with Accounts payable systems. It can be used either as a standalone solution, or in conjunction with other professional telecom management services.
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    Bruin Reviews
    Bruin can help you transfer your telecom, data, and wireless services as your business needs change. You can control your telecommunications spending. Bruin gives you detailed information about the expenditures of different vendors for phone, data, and software. You can save money by removing unneeded accounts and rightsizing plans. Examine any ledger entry. Unify your telecommunications device management, from ordering to support. Bruin allows for vendor integration, ticketing, and employee profiles. You can easily add new locations, including bundling and one step setup. Are you unhappy with your current expense management software? This is a common complaint. Although you have invested a lot in capturing your billing information, things have changed. You are not seeing the right information. Savings are decreasing. Or it's just too difficult to use.
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    eXsight Reviews
    eXsight helps you avoid costly oversights, increase staff productivity, and improve process efficiency. MTS' Technology Expense Management eXsight gives businesses the ability to gain greater control over their voice, data, wireless services usage, assets, policies, and other information. eXsight includes procurement management, asset management and invoice management. It also covers dispute management and recovery.
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    Kansoly Reviews
    Kansoly is a platform that allows you to manage your telecom expense management. Kansoly allows you to buy quickly and gives you control over your data, fixed line, mobile, and fixed lines. A single file can be created for all telecom invoices. Reduce the complexity of your AP processes. Assign cost center codes and automatically distribute reports. Cost control ownership. Find savings and reduce maverick usage. Your telecom cost reduction can be increased. You can test the entire market to find the right telecom provider for you. Kansoly creates telecom RFPs, invites suppliers and evaluates their pricing. Real savings can be made by completing the tender process online. Invite telecomsuppliers to complete your analysis in cloud. Send your message to suppliers and exchange contracts with the winner.
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    NITRO IT Help Desk Reviews
    The best and most comprehensive IT Help Desk available on SharePoint, Office 365 and Teams. Organizations around the globe use it! You can quickly resolve hardware and software problems with minimal downtime, keeping your staff focused on their jobs. IT support teams can become more efficient and provide better service to customers and employees with the right tools and features. Use Office 365, Teams, and SharePoint platforms to track IT-related requests and manage queues efficiently. Reduce downtime and improve end-user satisfaction by quickly resolving tickets. Your operational costs can be reduced while your staff remains productive and focused on their job.
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    Veroxos TEM Reviews
    Veroxos is the ultimate platform for enterprise IT expense management, offering a cutting-edge, cloud-based solution to help you control, unify, and understand your organization’s cloud, telecom, and mobility assets. Our innovative approach empowers businesses to achieve transparency, efficiency, and strategic alignment across their entire IT portfolio. Founded in 2015, Veroxos redefines how organizations manage expenses, subscriptions, and devices. Backed by AI-powered solutions, we consolidate your IT ecosystem into intuitive dashboards, placing critical insights front and center. By automating workflows and eliminating hours of manual tasks, Veroxos allows you to reduce costs, streamline operations, and focus on business growth. Veroxos delivers 3 essential services: Managed Mobility Services: Gain full visibility and control over your mobility portfolio, from devices to policies. Telecom Expense Management: Streamline every aspect of your telecom lifecycle, ensuring compliance and reducing waste. Cloud Expense Management: Unlock insights, tools, and clarity to maximize cloud ROI, helping you optimize usage and eliminate overspending. Transform IT management into a strategic advantage with Veroxos.
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    Temis TEM Reviews
    We offer a complete service for Telecom Expense Management, from the receipt of Client telecoms invoices to the creation of Journals with prescribed cost centre allocations for direct journal import into our Clients accounting program. Temis receives all invoices related to Client telecoms in electronic, paper or mixed formats. This reduces the administrative and processing burden for clients, freeing up staff to focus on other responsibilities. The Temis team then enters billing data into our proprietary software. Our database is updated with the starter and leaver information, which are usually exported from the Client's HR system. This allows us to identify new employees and those who have left the company. This reduces client administration time and improves our reporting accuracy, facilitating a more precise decision-making process.
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    IFS assyst Reviews
    Assyst can help you ensure that your employees have the technology, support, and knowledge they need to be productive. Access to services and support via the web and mobile, from any device, at any time. Digital service management tools allow you to support homework at scale. Intelligent service desk chatbots can help you free up 30%+ of your support resources. assyst is an app that can manage IT Services. It's easy to use and doesn't require any ITSM platforms like ServiceNow or BMC Remedy. assyst allows you to have complete visibility, governance, and control over your IT investments and the business value that they provide. Manage assets and automate processes to increase business value in complex physical and virtual IT environments. Intelligent ITOM technology makes it easy to manage a dynamic portfolio IT services that is constantly changing.
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    USU IT Service Management Reviews
    USU IT Service Management is your comprehensive software solution that covers standard ITSM processes and additional service areas within your company. ITSM can be used as a central tool to manage enterprise service across your company and automate processes across departments. With a flexible solution that adapts to your needs, you can manage complex service processes easily. USU IT Service Management can boast top ITIL®, conformity. Rely on the best ITSM solution, which has been certified by internationally recognized organizations. The ITSM solution "made in Germany" that outperforms most tools from international suppliers!
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    GLPI  Reviews
    GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure. Key features of the GLPI: 1. 1. 2. 2. Asset management and automatic inventories 3. Data quality control using rationality 4. Asset management: Administrative and financial 5. Software inventory and management of licences 6. Knowledge and frequently asked questions 7. Statistics and reports 8. 8. 9. Inventory of Android-based devices
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    Manage1to1 Reviews

    Manage1to1

    Overwatch Data Services

    $1000/year
    Manage1to1 is a cloud-hosted solution for K-12 that allows you to manage the data generated by your 1:1 deployment. Help Desk, Asset Management and User Management, Incident Tracking and a full Billing Suite let you see where your deployment is and what the costs are. You can get a complete view of your deployment with reporting, invoicing, and detailed statistics.
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    C2 ITSM Reviews

    C2 ITSM

    C2 Innovations, a Sherweb company

    $44 per user per month
    C2 ITSM (integrated business service management solution) is a business process automation tool that automates and supports your business processes. It exceeds customer expectations. You can easily manage all types of requests and changes, assets, inventories as well as tasks and projects from one platform.
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    Deepser Reviews
    Help Desk for Managed Services Providers Customer Service and Device Management. Managed Service Providers, or MSPs, are responsible for monitoring and servicing increasingly complex IT infrastructures. Automating these processes as much as possible helps minimize downtime and reduce inconvenience. It is not enough to provide a Help Desk portal for customers to stay competitive in the market. A complete tool is required to manage all aspects of a Service Providers' business. Our IT Asset Management gives you a complete view of all devices at your customers' locations. This includes their infrastructure such as IP addresses, subnets and network devices. It also shows installed software and operating system information. The Service Desk tool lets you manage deadlines and contracts, as well as respect SLAs. You can also include salespeople to inform them about the client status.
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    Alloy Navigator Reviews

    Alloy Navigator

    Alloy Software

    $19.00/month/user
    1 Rating
    Alloy Navigator, an all-inclusive IT Service & Asset Management Solution, provides thoughtful solutions to your most difficult IT problems. Navigator is a powerful workflow automation engine that automatically creates meaningful relationships among the data that matters. Alloy Navigator covers a variety of IT disciplines, including Inventory & Knowledge Base Management, Help Desk, Change & Configuration Management, and ITIL-driven standards like Change & Configuration Management. It is the ideal solution for small, medium, and large businesses that want to achieve maximum productivity.
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    ManageEngine ServiceDesk Plus Reviews
    Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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    KACE by Quest Reviews

    KACE by Quest

    Quest Software

    As low as $3/mo/device
    2 Ratings
    KACE is an endpoint management solution that offers a single point of control for managing IT systems across the entire organization. From initial deployment to ongoing maintenance, KACE is designed to fulfill all endpoint security and deployment needs—helping businesses quickly deploy, monitor, and manage their devices using a unified inventory database. KACE improves device security with on-demand hardware and software discovery, patch management, compliance reporting, and real-time monitoring of mobile endpoints. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more. Unified Endpoint Management by KACE. Where Next Meets Now.
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    Jira Service Management Reviews
    Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to HR, can set up a service desk quickly, and then adapt to scale. Provide great service experiences quickly - without the complexity and cost of traditional ITSM solutions. An open, collaborative platform allows you to track work across your enterprise. You can link issues across Jira, as well as ingest data from other software-development tools, to give your IT support and operations teams richer contextual information that allows them to quickly respond to incidents, requests, and changes. Manage risk and deliver more customer impact. You can accelerate critical development work, eliminate the need for manual labor, and deploy changes quickly with an audit trail for each change.
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    Infraon IMS Reviews
    Unified Infrastructure Monitoring Suite for IT and Networking powered by AI. Infraon IMS is powered by AI and provides a platform that provides precise monitoring, detailed insight, and rapid troubleshooting of heterogeneous IT infrastructure across all sizes of enterprises. Teams can collaborate to troubleshoot issues and ensure high-quality service by sharing real-time alerts and reports on network and application performance. You can switch from manual to automated and manage all devices from one location.
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    ShareNet Platform Reviews

    ShareNet Platform

    Novo Solutions

    $50 per user per month
    The Novo ShareNet Operations Management System is a flexible, web-based and mobile-based cloud-based software that helps streamline operations. ShareNet apps are powerful solutions that combine to provide Asset Management, Work Order Management Municipal Management, Customer Support, and more. ShareNet's platform allows you to track, share and report! ShareNet apps create powerful solutions for Customer Support and IT Help Desk. They also combine to create Asset Management, Maintenance Management Municipal Management, Knowledge Management, Municipal Management & More. Each ShareNet app allows you to track any information that you desire. You can attach documents or images to your records. Video Tutorials and User Manuals will help you learn quickly how to use ShareNet Platform Apps. Consistent user interfaces make it easy to switch from one app to another. Our powerful municipal software allows you to increase visibility of work performed and provide 24/7 citizen support. It also keeps the public informed.