Manage1to1 Description
Manage1to1 is a cloud-hosted solution for K-12 that allows you to manage the data generated by your 1:1 deployment. Help Desk, Asset Management and User Management, Incident Tracking and a full Billing Suite let you see where your deployment is and what the costs are. You can get a complete view of your deployment with reporting, invoicing, and detailed statistics.
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Roles-based access to tickets
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- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
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- API's for integration with third party software.
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Pricing
Pricing Starts At:
$1000/year
Pricing Information:
Pricing is done on a tier-level and per-student based on the number of students being managed. Data retention is indefinite and you are only charged for Active students. Staff, rooms, and other users are free!
Free Trial:
Yes
Company Details
Company:
Overwatch Data Services
Year Founded:
2011
Headquarters:
Michigan, United States
Website:
www.manage1to1.com
Media
Complete User Historical Data
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support
Manage1to1 Features and Options
IT Asset Management Software
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Billing and Invoicing Software
Billing Portal
Contact Database
Contingency Billing
Customer Portal
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Mobile Payments
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Project Billing
Recurring/Subscription Billing
Service Ticket Billing
Tax Calculator
Mobile Device Management (MDM) Software
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support
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