IFS assyst Description

Assyst empowers your workforce by ensuring they have access to the necessary technology, support, and expertise to maintain high productivity levels. With web and mobile accessibility to services and assistance available anytime, anywhere, and on any device, it provides a seamless user experience. The digital service management tools are specifically designed to facilitate large-scale remote work. By utilizing an intelligent service desk chatbot, you can alleviate over 30% of your support capacity. Assyst serves as a ready-to-use application for overseeing IT Services without the complications and costs typically associated with ITSM solutions like ServiceNow and BMC Remedy. It offers complete transparency, governance, and oversight of IT investments and the corresponding business value they yield. Additionally, you can manage assets and automate processes to enhance business value in an increasingly complex physical and virtual IT environment. The advanced ITOM technology simplifies the management of a dynamic portfolio of IT services, allowing companies to adapt swiftly to rapid changes. This makes Assyst an indispensable tool for organizations aiming to optimize their IT operations efficiently.

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Company Details

Company:
IFS assyst
Year Founded:
1988
Headquarters:
United Kingdom
Website:
assyst.ifs.com

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IFS assyst Screenshot 1
IFS assyst Screenshot 1
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Product Details

Platforms
Web-Based
Windows
Mac
iPhone App
iPad App
Android App
Types of Training
Training Docs
Webinars
Training Videos
Customer Support
Business Hours
Online Support

IFS assyst Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

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