ShareNet Platform Description

Share, Track and Report on the ShareNet platform! ShareNet apps can be combined to create powerful solutions for customer support, IT help desk, asset management, maintenance management, municipal management, knowledge management, and more. Each ShareNet app allows you to track any information you need. You can attach photos and documents to your records. You can quickly learn how to use ShareNet Platform Apps with video tutorials and user guides. Consistent User Interfaces make it easy to switch between apps. Our powerful municipal software can increase visibility, provide 24/7 citizen support, and keep the public informed. A portal page gives citizens instant access to news, events, and other information. They can also submit and review online requests.

Pricing

Pricing Starts At:
$50 per user per month
Free Trial:
Yes

Integrations

No Integrations at this time

Reviews

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Company Details

Company:
Novo Solutions
Year Founded:
1999
Headquarters:
United States
Website:
novosolutions.com/sharenet/
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Media

ShareNet Platform Screenshot 1
ShareNet Platform Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online

ShareNet Platform Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Facility Management Software

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Work Order Software

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Maintenance Management Software

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Public Works Software

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Municipal Software

Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management