Datagate Telecom Billing
Datagate is a SaaS and telecom billing solution for MSPs who sell UCaaS VoIP, mobile voice & data services. Datagate can be integrated with many popular software systems used by MSPs, including ConnectWise Manage and QuickBooks. Datagate & partners can handle all your telecom tax & compliance needs.
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QEval
Contact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations.
Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention.
Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount.
QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations.
API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.
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Clearview
Clearview, developed by Valicom, is a comprehensive telecom expense management (TEM) solution designed to assist companies in overseeing their voice, wireless, and data operations. This software enables businesses to enhance their insight into telecom consumption, mitigate potential risks, and effectively manage expenses. Additionally, Clearview is adaptable, equipped with a wide range of features, and is compatible with Accounts Payable systems, allowing it to function independently or in conjunction with other professional telecom management services, making it a versatile choice for organizations of varying sizes.
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MobilityCentral
If your goal is to cut down on wireless expenses for your business or clientele, consider leveraging Visage Mobile's advanced software, MobilityCentral, to efficiently oversee any wireless initiative at a reasonable price. And if you prefer to delegate the task, Visage Mobile offers comprehensive solutions to meet your needs! Our services, which include auditing, optimization, procurement, and fulfillment, yield the outcomes you desire without breaking the bank. What distinguishes us from the competition is not only our innovative software but also the extensive wireless knowledge that supports it and the exceptional services we provide. With our expertise on your side, achieving cost-effective wireless management becomes a seamless process.
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