NITRO IT Help Desk Description
The best and most comprehensive IT Help Desk available on SharePoint, Office 365 and Teams. Organizations around the globe use it! You can quickly resolve hardware and software problems with minimal downtime, keeping your staff focused on their jobs. IT support teams can become more efficient and provide better service to customers and employees with the right tools and features. Use Office 365, Teams, and SharePoint platforms to track IT-related requests and manage queues efficiently. Reduce downtime and improve end-user satisfaction by quickly resolving tickets. Your operational costs can be reduced while your staff remains productive and focused on their job.
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NITRO IT Help Desk User Reviews
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Solid help desk Date: Jul 25 2023
Summary: Overall great experience, and a very solid help desk. We have been happy with it from administrator to technician to end user. Would recommend.
Positive: SLAs work well and working natively in the SharePoint environment has been a big plus for us. It has been much easier to get the team on board than with some of the other alternatives we tried before. The help desk itself works well and we are happy with it.
Negative: No major drawbacks for us. If you don't use Office 365 or SharePoint it may not make sense for you.
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