Quest KACE Description

KACE is an endpoint management solution that offers a single point of control for managing IT systems across the entire organization. From initial deployment to ongoing maintenance, KACE is designed to fulfill all endpoint security and deployment needs—helping businesses quickly deploy, monitor, and manage their devices using a unified inventory database. KACE improves device security with on-demand hardware and software discovery, patch management, compliance reporting, and real-time monitoring of mobile endpoints.

KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.

Unified Endpoint Management by KACE.
Where Next Meets Now.

Pricing

Pricing Starts At:
As low as $3/mo/device
Pricing Information:
Please contact Quest sales for additional pricing details and options.
Free Version:
Yes
Free Trial:
Yes

Integrations

API:
Yes, Quest KACE has an API
View Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Quest Software
Year Founded:
2001
Headquarters:
United States
Website:
www.quest.com/kace/
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Media

Play Video Configure, manage, support, and secure every device easily. Total visibility, control, and reporting across your entire environment, throughout the entire device lifecycle. Choose from an extensive list of commands, policies, and options for configuring and managing all of your devices. Create your own scripts and custom controls and target a single device, groups of devices, or everyone. Put your users in the drivers' seat, and empower them to self-serve for many common tasks. such as Service Desk, Software Downloads/Installs, and more. Automate updates and security postures for Windows, Linux, and Mac operating systems as well as leading third-party applications. Define security policies for Mac, Windows, iOS, Android, and more. Provision and deploy required apps from the store or those developed in-house according to enterprise distribution programs. Manually or automatically identify out-of-date apps. Distribute software packages using flexible options for priority and timing.
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

Quest KACE Features and Options

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Patch Management Software

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

System Monitoring Software

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

License Management Software

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Change Management Software

Approval Workflow
Audit Trail
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Training Management

Reporting Software

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Mobile Device Management (MDM) Software

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Disk Imaging Software

Backup Scheduling
Bare-Metal Restore
Compression
Differential Backup
Disk Cloning
Encryption
Image Deployment
Incremental Backup
Web Access / Restoration

Endpoint Protection Software

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Security Software

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IoT Software

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Quest KACE User Reviews

Write a Review
  • Name: Glen S.
    Job Title: IT Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    All in One Solution

    Date: Jul 09 2021

    Summary: KACE SMA is an all-in-one solution that allows a small team to manage endpoints easily (in our case, around 200)
    We use the software to deploy programs, Windows and application patching, manage contracts and run the IT Help Desk. Having this comprehensive solution means we don't have to flick between programs and run different systems. Everything is in the one spot.

    When I changed jobs a few years ago, I implemented KACE as one of my first tasks and it has become an invaluable piece of technology.

    Positive: Great Support.
    Easy to setup and get running.
    Once it is working there is nothing to worry about.
    Always new features coming.
    Great all in one solution.
    Excellent reporting.

    Negative: Steep learning curve - it really pays to understand the software.
    Does lack some nice features, but always being upgraded.
    Can be a little confusing.

    Read More...
  • Name: Fabio M.
    Job Title: CTO
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent Management Solution

    Date: Apr 06 2021

    Summary: In general, best option for the endpoint management solution. best cost benefit.
    Very fast implementation.

    Positive: Easy to use.
    Everything I need in a few clicks.
    Interface clear.
    All modules are included, no hidden costs.

    Negative: Some resources missing, like chatbot, hint in fields on form and more colors themes.

    Read More...