Softeligent Description
Softeligent helps you manage your telecom expenses including phone, Internet, datalines, and wireless services. Softeligent can optimize your services to lower the cost of wireless devices and service agreements. Also, keep track your inventory. Softeligent can be used to allocate IT-related costs to different departments within your company. Softeligent allows you to keep track of all your IT assets so that you can better manage them.
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Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
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- Roles based Customer Portal
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- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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WinBill
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N-able N‑central
Join thousands of IT professionals and MSPs who use N-able™ Ncentral® remotely to monitor and manage complex networks and devices.
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* Monitor almost all devices, including Windows, Linux, and macOS
* Get complete visibility across your network and cloud services without the use of additional network monitoring software
* Automated patch management policies can be created to ensure that devices are always up-to-date
* Automate your workflow with drag and drop scripting in automation manager. No need to write code!
* Remote support across platforms and devices with the integrated Take Control feature
* Use N-able MSP manager to manage tickets and billing.
* Secure your data with integrated backup, EDR and AV.
* Available on-premises and hosted cloud solutions to suit your business needs
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Pricing
Pricing Starts At:
$250 per month
Integrations
No Integrations at this time
Company Details
Company:
Softeligent
Headquarters:
United States
Website:
softeligent.com
Media
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Product Details
Platforms
SaaS
Android
Type of Training
Documentation
Live Online
In Person
Customer Support
Online
Softeligent Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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