Softeligent Description

Softeligent helps you manage your telecom expenses including phone, Internet, datalines, and wireless services. Softeligent can optimize your services to lower the cost of wireless devices and service agreements. Also, keep track your inventory. Softeligent can be used to allocate IT-related costs to different departments within your company. Softeligent allows you to keep track of all your IT assets so that you can better manage them.

Pricing

Pricing Starts At:
$250 per month

Integrations

No Integrations at this time

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Company Details

Company:
Softeligent
Headquarters:
United States
Website:
softeligent.com

Media

Softeligent Screenshot 1
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Product Details

Platforms
SaaS
Android
Type of Training
Documentation
Live Online
In Person
Customer Support
Online

Softeligent Features and Options

Telecom Expense Management Software

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management