C2 ITSM Description

C2 ITSM (integrated business service management solution) is a business process automation tool that automates and supports your business processes. It exceeds customer expectations. You can easily manage all types of requests and changes, assets, inventories as well as tasks and projects from one platform.

Pricing

Pricing Starts At:
$44 per user per month
Pricing Information:
Named and Floating licences available in cloud (SaaS) mode.

Integrations

API:
Yes, C2 ITSM has an API
View Integrations

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Company Details

Company:
C2 Innovations, a Sherweb company
Year Founded:
2008
Headquarters:
Canada
Website:
c2-itsm.com
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Media

Play Video Worklow and project management Kanban Board Dashboard Management Menu Service level management Portal
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Product Details

Platforms
SaaS
Windows
Mac
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Videos
Customer Support
Phone Support
24/7 Live Support
Online

C2 ITSM Features and Options

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management