GLPI Description
GLPI is a powerful Service Management software that uses open-source technologies. It makes it easy to plan and manage IT changes, solve problems efficiently, automate business processes, and maintain control over your IT infrastructure.
Key features of the GLPI:
1. 1.
2. 2. Asset management and automatic inventories
3. Data quality control using rationality
4. Asset management: Administrative and financial
5. Software inventory and management of licences
6. Knowledge and frequently asked questions
7. Statistics and reports
8. 8.
9. Inventory of Android-based devices
Pricing
19€ / month / IT User
Prices (exc.tax) for GLPI Network On-premise 1 year editor guarantee:
Basic Level - 1.200 €
Standard Level - 3.600 €
Advanced Level - 12.000 €
Company Details
Product Details
GLPI Features and Options
IT Asset Management Software
Help Desk Software
ITSM Software
Issue Tracking Software
CMDB Software
IT Service Software
Service Desk Software
Data Center Management Software
Configuration Management Software
Live Chat Software
License Management Software
GLPI User Reviews
Write a Review-
Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
GLPI is great for most companies! Date: May 12 2021
Summary: I would advice GLPI for small to midsize companies any day! Its very complete and covers all main ITIL requirements. Being open source is very easy to extend automation and reporting using third party tooling.
Positive: - Very complete ITIL inspired ITSM software.
- Automated inventory using FusionInventory
- Got various plugins to extend its function (most don't need it).
- Got mailgate automation options
- Great and helpful community.
- Custom notification templates
- Multi tanancy options
- Lots of reporting options and visualizations
- knowledgebase functions
- SAAS option available (payed)
- Easy well maintained upgrade procedures
- Followup templates
- Ticket planning options
- Free if installed locally;
- Very clean user interface.
- Ldap integrationsNegative: - Might be complex to install and configure if you have no LAMP experience.
Read More...
- Risk of administrating to much information;