Clearview Description
Clearview, developed by Valicom, is a comprehensive telecom expense management (TEM) solution designed to assist companies in overseeing their voice, wireless, and data operations. This software enables businesses to enhance their insight into telecom consumption, mitigate potential risks, and effectively manage expenses. Additionally, Clearview is adaptable, equipped with a wide range of features, and is compatible with Accounts Payable systems, allowing it to function independently or in conjunction with other professional telecom management services, making it a versatile choice for organizations of varying sizes.
Clearview Alternatives
Datagate Telecom Billing
Datagate is a SaaS and telecom billing solution for MSPs who sell UCaaS VoIP, mobile voice & data services. Datagate can be integrated with many popular software systems used by MSPs, including ConnectWise Manage and QuickBooks. Datagate & partners can handle all your telecom tax & compliance needs.
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QEval
Contact center QA teams evaluate 1 to 5% of calls manually. QEval eliminates that bottleneck by applying AI speech analytics and automated scoring to 100% of interactions across voice, chat, and email, using a classification engine trained on 138M+ real conversations.
Capabilities span quality monitoring, compliance detection for PCI, HIPAA, and GDPR at 98% accuracy, sentiment analysis, keyword identification, agent coaching workflows, performance gamification, and predictive analytics across 110+ configurable dashboards. Quality scoring runs at 94% accuracy with zero manual intervention.
Deployment takes 30 days. Industry standard is 90 to 120. No disruption to live operations. Etech Global Services built QEval from two decades of running Fortune 500 contact centers in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA leaders and operations teams scaling coverage without adding headcount.
QEval also provides call recording management, screen capture, custom evaluation forms, calibration tools for QA consistency, root cause analysis, trend identification, and automated alert systems for compliance breaches. The voice of customer module tracks customer sentiment across touchpoints to identify service gaps and training opportunities. Real-time monitoring lets supervisors intervene during live interactions. Role-based access controls, audit trails, and data encryption ensure enterprise-grade security. QEval supports multi-site and multilingual contact center environments with centralized reporting across locations.
API integrations connect QEval with existing CRM, telephony, and workforce management systems. Automated report scheduling delivers insights to stakeholders without manual effort.
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Advanced Vendor Management
By utilizing AVM, you will achieve enhanced oversight of your suppliers, stock, and expenditures. This platform empowers you to operate more efficiently while conserving resources. You can expect to cut down on both time and costs through improved management of telecom expenses. Constructed with leading enterprise technologies, AVM is adaptable for extensive applications, making it a suitable choice for large-scale implementations. Its architecture accommodates various currencies and languages, making AVM particularly beneficial for major multinational corporations with intricate needs and worldwide operations. Unlike most telecom management solutions that focus on specific functions like wireless cost optimization or invoice handling, the AVM platform allows for comprehensive management of all telecom expenses within a single application. Since its inception in 1995, Avema has supported organizations in maximizing their telecom budgets by effectively overseeing carrier costs. As the proliferation of wireless devices continues to rise, it is crucial for your business to stay informed about usage patterns and to navigate the evolving landscape efficiently. Embrace AVM to ensure that your organization remains agile and responsive to these changes.
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WidePoint
WidePoint Corporation (NYSE American, WYY) stands out as a forward-thinking technology Managed Solution Provider (MSP) committed to safeguarding the mobile workforce and enterprise environments. The company is celebrated for its groundbreaking technology offerings, which encompass Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. Their IAM solutions are designed to secure and protect digital businesses effectively. Meanwhile, their secure MMS solutions not only bolster security and data protection but also enhance operational efficiency while lowering costs. Furthermore, WidePoint provides interactive billing solutions for both B2B and B2C sectors that improve customer experiences and decrease billing-related expenses. Additionally, their analytic solutions aim to optimize various aspects of infrastructure, performance, and expenditures. As an MSP and Managed Security Service Provider (MSSP), WidePoint offers a comprehensive suite of services that address the evolving needs of modern enterprises. This holistic approach ensures that clients receive tailored solutions to meet their unique challenges in a rapidly changing technological landscape.
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Pricing
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Valicom
Year Founded:
1991
Headquarters:
United States
Website:
www.valicomcorp.com
Media
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Product Details
Platforms
Web-Based
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Customer Support
Online Support
Business Hours
Clearview Features and Options
Wireless Expense Management Software
CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting
Telecom Expense Management Software
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
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