Best FeedbackExpress Alternatives in 2024

Find the top alternatives to FeedbackExpress currently available. Compare ratings, reviews, pricing, and features of FeedbackExpress alternatives in 2024. Slashdot lists the best FeedbackExpress alternatives on the market that offer competing products that are similar to FeedbackExpress. Sort through FeedbackExpress alternatives below to make the best choice for your needs

  • 1
    SurveySparrow Reviews
    Top Pick

    SurveySparrow

    SurveySparrow

    $19.00/month/5,000 responses
    7 Ratings
    A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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    Usersnap Reviews
    Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.
  • 3
    eComEngine Reviews

    eComEngine

    eComEngine

    $9.99 per month
    eComEngine is a leading software-as-a-service company for eCommerce professionals. Our software tools allow Amazon sellers to grow their revenue, increase profitability, and become more efficient. Amazon merchants can use our powerful automation software to manage feedback, product reviews and inventory. Our software suite includes MarketScout and SmartPrice, as well as FeedbackFive, MarketScout and RestockPro. Get a free trial of any of our tools today!
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    FeedbackOutlook Reviews

    FeedbackOutlook

    FeedbackOutlook

    $20 per user per month
    FeedbackOutlook is an innovative software that allows you to leave feedback and reviews on Amazon. It allows sellers to get more reviews by sending out targeted and effective emails. A 24/7 review alert feature allows you to find out who has left negative reviews. It is 100% compliant to Amazon and comes with a 30-day free trial.
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    FeedbackFive Reviews

    FeedbackFive

    eComEngine

    $9 per month
    Automate your requests via Amazon Buyer-Seller messaging or the Request a Review messaging platform. You can improve your feedback score, rank higher and sell more. FeedbackFive®, which is the same system as the Request a Review button within Seller Central, allows you to send official Amazon rating requests. This allows you send requests that comply 100% with Amazon's policies. You can also control the timing of requests, send requests in the buyer’s preferred language, customize timings by ASIN and exclude certain orders. Monitor your ASINs and those of competitors, starting at $0.05 per product. All FeedbackFive plans include Amazon review management. You don't have to spend time refreshing your screen in Amazon Seller Central looking for new feedback. Also, you can check all your products for any new positive or negative reviews. FeedbackFive monitors all of this for you and can send you instant alerts or a daily digest to you or your entire staff.
  • 6
    eDesk Reviews
    Top Pick
    eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.
  • 7
    Feedb Reviews
    You can increase your local visibility, word of mouth, and repeat business by gathering valuable insights, attracting more reviewers, and automatically sending targeted messages and offers. Feedb automates the feedback process and offers multiple ways to get more 1st and 3rd-party reviews. Smart automation rules that you create will keep your company's name in the minds of your customers. Feedb is an automated and complete solution that allows you to gather customer feedback, get more reviews and increase local visibility. It also helps you get more referrals and repeat business. Feedb makes it easy to add contacts. You can do it manually, import in bulk, or use an integration. Your brand is fully customized in all emails, SMS messages, feedback screens and Feedb Microsite. Customers will be delighted to see a feedback system. Feedb allows you to send feedback requests, offers, reminders, and replies using your pre-defined settings.
  • 8
    xSellco Feedback Reviews
    Up to September, new customers can sign up completely free for Feedback and eDesk. No hidden fees, no obligations, no risk, no credit card required. Get more reviews from satisfied customers to boost your brand. xSellco feedback allows you to post customer reviews wherever you need them. 95% of shoppers will read reviews about your business and products before making a purchase decision. To ensure that your email marketing campaigns only target happy customers, create simple targeting rules. Rules can be based on factors such as product purchased, on-time delivery, positive reviews and previous orders. Use existing email templates to insert your logos or product images. Or, create your own emails that are tailored to your brand. Smart dynamic placeholders allow you to personalize emails by adding customer name, product name, and other information. xSellco Feedback is a seamless connection to all the places you sell. This allows you to increase your Amazon Feedback and broader internet reputation from one place, and drive reviews.
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    ReviewCaddy Reviews

    ReviewCaddy

    V Group

    $99 per month
    This product ratings and reviews application allows sellers to gather customer opinions in a rich and interactive manner about the items they have purchased from the online store. It's a powerful feedback management tool that allows sellers to listen to customers and make updates to product pages. This allows for a steady increase in revenue by increasing the number of customers who return to your online store. ReviewCaddy allows buyers to leave reviews, rate products, share them on social media and collect and display visual user-generated material. This increases the chance for potential customers to make quick buying decisions and build trust and bonds with the website.
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    Thematic Reviews
    In a single, collaborative platform, connect, understand, and prioritize customer feedback. AI-driven sentiment and thematic analysis provides clear insights. You can get the most out of customer feedback with AI-driven theme and sentiment analysis. This will reveal the insights that will move important metrics in your company. One-click integrations make it easy to connect your feedback from online reviews and chats, surveys, and other sources. Thematic can automatically redact data to make it easier for teams to use feedback in a safe and compliant manner. Thematic tags feedback with themes and sentiments as they arise, and quantifies repeated themes. Search tools are available to help you find similar themes and gain more insight. You can modify themes easily with controls such as edit, ignore, and merge. Use powerful analysis tools to identify the top issues. Filtering controls can be used to segment and refine your results using structured data. Set up alerts to notify you of emergent issues so that you can quickly click through to find the root cause.
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    SageMailer Reviews
    Amazon Review Software & Feedback
  • 12
    HighFive Reviews
    HighFive is an app that allows you to leave feedback and reviews on Amazon. It uses Amazon’s "request for a review" feature, so it's fully Amazon compliant. It offers a high conversion rate to reviews and the ability of optimizing the review strategy per ASIN. HighFive is the most popular app in the Amazon App Store and is used by sellers of every size.
  • 13
    Cloud4Feed Reviews
    Cloud4Feed offers omnichannel options for feedback collection. Customize the channel to match your customer touchpoints, and you will receive a large number of customer comments. By customizing the feedback triggering frequencies based on the processing time intervals of the touchpoints, you can prevent the delivery of a large number of surveys to customers. Set validity periods for feedback surveys. Set up reminders for customers who haven't yet provided feedback. Retailers can easily receive feedback from customers about their expectations of the store, brand, or store's appearance. They can also request specific products/services. In the automotive industry, feedback from customers is collected at various contact points and then reported to managers so that they can take action. Customers who have received service are contacted as soon as possible using the most appropriate channel.
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    SightMill Reviews
    SightMill offers Net Promoter Score (NPS), survey software that helps organizations listen to customers and collect, analyze, and respond to customer feedback in order to improve their products and services. SightMill can be used by global multinationals and startups to provide flexible customer feedback and employee engagement solutions. It offers great value, is easy to use, and has a team that will help you get started. Send feedback surveys via email, SMS, or at training events. Automate the process by linking SightMill with your CRM or helpdesk system. Multilingual support for international organizations. Start gathering feedback right away with a free trial.
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    Mopinion Reviews

    Mopinion

    Mopinion

    $229/month
    All-in-One Software for Digital Channel Feedback Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email). Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team. +Customisable feedback forms +Real-time statistics Integrations with +API +Various CX metrics +Text analytics +Advanced reporting capabilities Mopinion pricing starts at $35 USD/month
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    Prodsight Reviews

    Prodsight

    Product Insight

    $100 per month
    Customer feedback can be analyzed across all channels, from support tickets to reviews. You can combine customer feedback from reviews, surveys, surveys, support tickets and other channels into one repository. Each piece of feedback will be automatically analyzed for sentiment and topics based on your taxonomy. Real-time insight into customer issues and requests to drive tangible improvements in your CX. All your feedback can be gathered in one place using all your favorite tools. Automatically analyze customer feedback, reviews, and support tickets. Prodsight automatically scans all your conversations and identifies the most important topics you should be following. Our AI suggests topics like cancellations, technical issues, and pricing complaints. You can create your own topics to track specific elements and features of your platform. To identify the root causes of issues, drill-down into sub-topics.
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    Guestmeter Reviews

    Guestmeter

    Guestmeter

    $49/monthly/per property
    Guestmeter.com is the one-stop solution for all your reputation and guest feedback needs. You can use Guestmeter.com online to manage your reputation and conduct guest satisfaction surveys. It allows you to interact with guests and manage online reviews on Tripadvisor, Booking and Hostelworld, Zomato and Yelp. Our mobile app allows you to manage guest feedbacks from anywhere you are. You can also receive real-time alerts so you can quickly take action to ensure your guests leave your business happy. Are you not yet a customer? Visit www.guestmeter.com to request a demo. The key features of Guestmeter app are: SOLUTION FOR GUEST SATISFACTION QUESTION - Send a post-stay e-mail or international SMS survey to increase your online reviews on Tripadvisor, Bookings, Hostelworld and Zomato.
  • 18
    Feedgage Reviews
    It's never been easier to manage your reputation and customer experience. Feedgage allows you to gather and analyze all customer reviews and feedback from one place. This will make your brand a favorite among customers. Feedgage allows you to gain key insights from online reviews and create a strong brand for your business. Feedgage allows you to quickly and easily identify the issues in your services and take the necessary steps. Feedgage allows you to collect, present, and analyze all customer voices in one place. This will help you improve your customer experience. All customer reviews and feedback are collected in one place and analyzed. AI-powered analysis enables you to see customer insights, trends, and common praises (or complaints). Select your competitors to see your competitive advantages. Then, strategize your priorities. Receive notifications via all your communication channels about important issues
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    ReviewSpreader Reviews

    ReviewSpreader

    ReviewSpreader

    $49 per month
    Google can recognize your company's authority by reviewing it. Get ahead of the curve and increase your visibility on search engines. Customers are nine times more likely to choose a company with high ratings than a company with poor reviews. Evaluate the performance of your company and identify areas that need improvement. You can send review requests via your phone or computer. You can add unlimited users to your office staff, team leaders, and management to collect consistent reviews. Customers will receive a text that takes them to a short survey. If they answer yes to the survey they will be asked to leave a review for your business. Griffin Smith, a digital marketing agent, had previously run several review campaigns manually. He decided to automate the process. ReviewSpreader is a platform that helps ethical companies to generate organic feedback to help consumers make better buying decisions.
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    FuzeDigital Reviews

    FuzeDigital

    FuzeDigital

    $500 per month
    FuzeDigital is based in Seattle, Wa. and offers a cloud-based, modular software solution that makes it easy for customers, staff, members, partners, and other stakeholders to get consistent, INSIGHTFUL and prompt ANSWERS across all channels and devices. Our proprietary knowledge sharing and support platform features modules for Self Service, Assisted Help, Feedback Management, Online Community and Gamification. All stakeholders can be supported from one, fully integrated, highly customizable solution. Pay only for what you use and use our servers, platforms such as Amazon's AWS or your own servers. Take your support to the next level. To remain competitive, you must provide consistent, accurate, concise, prompt support across all channels and on any device. Recent studies show that 75% of people want it, with many using their smart phone.
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    Amsmailer Reviews

    Amsmailer

    Amsmailer

    $16 per month
    Get more Amazon reviews, track Amazon sales and monitor Amazon listings with instant alerts! Get more Amazon reviews (8x), be allerted for Buybox Highjackers and bad Reviews, and product Suspensions. Monitor seller Reedback and a sales dashboard. Amsmailer automates your Amazon customer service and listing assistant. Our Amazon software is 100% Amazon-compliant so you can automate Amazon business with confidence. Amsmailer is an automated Amazon feedback and review software. It alerts you when you receive negative feedback or reviews (3 stars or lower) so that you can quickly correct it. Our software also allows you to send optimized emails to your Amazon customers, which can increase the number of genuine positive reviews up to 8x.
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    CHI Express Reviews

    CHI Express

    Logica Infotech Services

    Give your team the tools they need to improve customer satisfaction. Ask questions, schedule surveys, and get feedback by SMS, Email, and NPS Dashboards. This tool captures customer satisfaction information from your website, mobile apps, SMS, or email notifications. To improve customer experience, you can review real-time CSAT & NPS metrics. Automating repetitive tasks such as sending reminders and payment information, and making communication via digital mediums can help to enhance engagement and maintain relationships with customers, vendors, and employees. In minutes, you can create your online survey. Reach your audience from any device. View survey results graphically or in real-time. You can create survey questions, schedule surveys, get feedback via SMS, Email, or mobile devices, and review CSAT and NPS in real time dashboards. CHI® Express allows you to measure CX and CSAT metrics in real time. Your ideas can be converted into survey questions. Identify the type of data you want and select the appropriate question type text.
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    unitQ Monitor Reviews
    Keep your fingers on the pulse of product quality. unitQ Monitor analyzes customer channels in over 100 languages, including Zendesk tickets and App Store reviews, to identify potential issues with your product in real-time. UnitQ Monitor allows you to listen to what your customers have to say about your product. Cross-channel monitoring unitQ Monitor scans, analyzes, and displays what customers say across various channels including the App Store and Zendesk, Reddit and Twitter. Global feedback and insights. Helpful insights don't just apply to one region. That is why we translate feedback in over 100 languages into English, and monitor on a global scale. Identify and address Quality Issues. Machine learning is used to analyze translated feedback and remove noise and false positives, revealing Quality Issues that otherwise would remain hidden. Q Monitor provides a dashboard that shows trending Quality Issues.
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    Emotics Reviews

    Emotics

    Adoreboard

    $289 per month
    Emotics, an emotion analytics platform, turns text data from employee and customer feedback into business solutions. Emotics converts emotion and themes into strengths and weaknesses, opportunities, threats, and opportunities, so you can have a strategic view of customer and employee experiences. Automatically generates benchmarks that give insight into how you compare with your competitors and which aspects of CX you need to improve. It provides a warning system that warns you about emotions that can cause actions. To determine which emotions are driving the perception of CX, measure the intensity of emotion expressed in customers using 8 emotion indexes and 24 emotion levels. It allows 360 degree customer view through connection to NPS, CSAT and social data, such as SurveyMonkey or Zendesk. Emotics is a more powerful and efficient way to analyze sentiment than NPS.
  • 25
    InsightSUITE Reviews
    First Insight is a next-generation decision platform that allows designers, merchants and brand managers, buyers and marketing teams to answer key questions every day. First Insight engages consumers with digital surveys designed for the retail sector. First Insight's digital platform (InsightSUITE), is used by retail leaders to drive growth and unlock value from their customers. Our solution collects no-party voice data from customers and combines it to create financial goals. Why First Insight? First Insight's digital engagement module allows you to engage prospects, customers, consumers, and employees through a simple, immersive, browser-based user interface. Voice of the Customer software collects feedback via surveys, sentiment ratings, valuations and open comments. Enterprises can personalize the engagement by using their branding, incentives, and links from one platform.
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    Keatext Reviews
    Businesses that are customer-centric want to know which issues are affecting their customers' journey. It's difficult to create a data-driven strategy to address these issues effectively. Keatext gives a head-start by analyzing feedback, generating AI-based suggestions on what to tackle first and delivering them in a report that is ready to share. Assess your customer experience strengths and weaknesses based on the impact they have on customer satisfaction. AI-based recommendations will bring you the most important issues. Get an executive summary using GPT's language-generation to deliver Keatext recommendations in a report that's ready to share. Monitor and discover trends in customer satisfaction with a customizable dashboard. Connect to your preferred platform such as Zendesk Surveymonkey ServiceNow Qualtrics.
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    Pisano Reviews

    Pisano

    Pisano

    $19 per month
    Omnichannel solutions to capture more feedback, analyze metrics that matter, resolve issues faster, and increase sales across all touch points. Personalization and real-time engagement can help you build stronger customer relationships. With modern messenger, you can reduce your sales cycle, provide better support, and tailor your marketing. There is no one-size-fits all. Our solutions can be combined based on your specific needs and challenges. You can create a customized experience management program that will help you listen better and resolve problems faster. Automate repetitive tasks such as triggering customer engagement sequences and alerting managers. Give your team superpowers to do more. Automate your digital processes and transform them with real-time automation. Automate the sending of emails, messages, and other communications to increase engagement across channels and collect real-time data.
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    Ovation Reviews

    Ovation

    Ovation

    $149 per month
    Get actionable guest feedback that actually drives revenue. Find out how your customers feel on- and off-premises. Get more 5-star reviews, get better customer service, and you'll have an easy-button to track and retain them. All customers, regardless of how they interact with your brand, can be collected. 3rd party delivery, online ordering etc. You can easily measure satisfaction 18x faster than with current methods. Ovation's customer chat platform allows your team to instantly engage guests in the moment to solve their problems and win them back. Customers will be delighted by your instant communication. Customer conversations are 16x more effective than online reviews. Our machine learning algorithms can help you identify areas for improvement on- or off-premises. You can gain intelligent insights about your customers to help you target them based upon their behavior characteristics.
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    telbee Reviews
    telbee allows you to add voice messaging to your website or create standalone voice recorder URLs that can be shared via social media, podcasts, email, or QR code. Your customers, visitors, and community can communicate their thoughts whenever it suits them, then they can move on with their day. You can listen to or read their messages in 50+ languages in our team's inbox, your email client, or anywhere else via Zapier (coming soon). You can then continue the conversation by speaking - either you or the right person on your team - adding text and images, as well as links if necessary. You can customize your voice channels to suit your brand and usage needs. We make it easy to build human relationships and understanding, whether it's for sales growth and retention, providing support and gathering feedback, collecting information, coaching clients, or any other purpose where listening and relating person-to person is important.
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    BigCentral Reviews
    BQool's BigCentral7-Figures Growth Cycle empowers sellers to go along the customer journey and provide the solutions needed to become a 7-figure seller. BQool provides dedicated solutions to help sellers increase their Amazon sales. You can instantly see the financial picture of Amazon and get actionable data-driven analysis. Profit Dashboard's comprehensive profit and loss statement gives you a breakdown of your fees as well as highlights your gross profit. The trends and comparisons allow sellers to compare historical and current performance to identify trends, and forecast future activities. Send 100% Amazon-compliant feedback and reviews quickly and easily. BigCentral automates your email requests and offers many scheduling options and filters so you don't have to click every Seller Central Request A Review button.
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    SellerLion Reviews
    SellerLion India is the #1 Amazon seller feedback software provider. We help Amazon sellers increase their feedback and reviews 100%. We offer a competitively priced Amazon review management tool in India. This is a tool that helps Amazon sellers manage customer feedback and product reviews. This tool is well-known and used by many. Many customers have used this tool to improve their product reviews.
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    Helix Reviews
    Helix uses conversational data to interact with your guests throughout their stay. It gathers important information and provides a contactless communication experience. Helix is specifically designed for frontline staff. It automatically sorts comments and questions based on subject and sentiment, and escalates those that need immediate attention. You can work together in real-time as a team to help guests who are still on the property. Helix provides multiple notification channels, task assignment, SMS-based collaboration, and multiple notification channels. Helix automates your entire experience, from check-in to check out. This allows you to focus on what is important: promoting additional services and generating positive reviews.
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    SurveySensum Reviews

    SurveySensum

    SurveySensum

    $49 per month
    Get insights into the most important touchpoints in the customer journey. Take the necessary actions to improve customer satisfaction. To identify potential bottlenecks and improve customer service, measure every interaction with customers. Measuring the willingness of customers and colleagues to recommend your products or services. Identify the most pressing issues and prioritize your actions. You can measure the ease of your product or service experience. Identify the frictions and make it easy. Customers feel different every step of their journey. It is not enough to get feedback once a month. You can identify the most affected touchpoints easily if you collect feedback after each transaction. You can use text analysis to analyze the open-ended feedback from that touchpoint and discover the reason behind friction.
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    Botbox Reviews

    Botbox

    Botbox

    $49 per month
    Botbox is a platform designed for small and medium-sized businesses to help them to onboard customers seamlessly and automate acquisition/retention via the most popular messaging apps. Smart triggers and automation make it easy to keep customers informed about your products and services via the most popular messaging platforms. Pre-built chatbots can reduce churn by 600%, increase sales, and help you increase sales. You can use chatbot templates or create your own. All you need to do is click and publish on the Website, Messenger, and WhatsApp. Botbox API allows you to connect to the apps you love to increase productivity. You can easily manage, request and design new HSM templates, opt-in users and manage your WhatsApp notification campaign without having to rely upon the IT department. Reach specific user groups with the most relevant information at the right time. Automate engagement. Analyse behaviors to set triggers.
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    Centriam Reviews
    Centriam allows you to quickly and economically go from raw data to insight and action, allowing you to reduce churn as well as take advantage of upsell opportunities. Data and customer behavior will decide when and how feedback should be collected. Centriam allows you to create highly targeted, personalized feedback collection campaigns that are triggered by specific customer actions. To fully understand customer pain points, link feedback to customer profile data. Keep the loop closed where it is most important. Based on customer feedback and customer insights, design targeted follow-up communications. Your customers expect you to quickly address their problems. Connect Centriam with disparate systems to create feedback triggers based upon customer actions and insights. Follow-up rules can be created based on customer feedback, text analysis, and customer profile. Prioritize which customers you want to follow up with.
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    Tatvam Reviews
    One of the most powerful Voice of Customer tools lets you explore the richness of customer feedback. Tatvam allows you to manage and analyze customer feedback comments via social media, online reviews and support emails. You can also report on all your customer feedback with Tatvam. Let your customers tell you what you should do to improve your customer experience.
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    Appzi Reviews
    Get valuable customer feedback right from your website and make your website better. Your website should make it easy for customers to provide feedback. This will allow you to gain valuable insights that will help you build products and services that customers actually need. You can quickly create feedback buttons that match your branding, or you can use buttons already on your website to trigger a customer feedback survey. Choose from a range of surveys. You can customize to match your brand. Sometimes you need sophistication, other times you just need simplicity to get the job done. We have a variety of customer feedback surveys you can embed on your website, no matter what your needs are.
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    Proxime Reviews

    Proxime

    Feedis

    $30 per month
    Your customers can be a source of inspiration for your products and services. Customer is the king, but customer is not heard. Feedis strives to be the voice of the customer to businesses and other consumers so that customers' experiences will never be forgotten. Dear companies, don’t start with sales. Instead, start with feedback. Too much feedback? Our AI algorithms are highly intuitive and state-of-the-art. Your customer feedback is an underutilized gold mine. Let our AI read your reviews to extract valuable insights that will allow you to make the product improvements that your clients desire. Proxime is powered byAI SaaS to analyze customer feedback and visualize it. It connects to all productivity tools and uses the most recent advances in artificial intelligence and natural languages understanding to detect emotions and track quantitative insights in real-time.
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    Merchant Centric Reviews

    Merchant Centric

    Merchant Centric

    $49.95 per month
    Find out what customers are saying about your reviews and how it affects sales. Engage with customers online, where they most often go. Find the hidden value in customer feedback data to identify what drives revenue at your locations. Get insight and actionable steps to beat your local and national competitors. Learn from the success stories of the nation's top-performing companies and how you can leverage them. Long wait times for food after ordering is a major problem that can have a negative impact on revenue. Assess the current food delivery system and assess whether servers and kitchen staff are properly trained. Your customer feedback can have a significant impact on your sales. Show all levels of management how they are doing at the local, district, or location level. You can monitor business performance, spot operational issues and employee problems, and reply to reviews for all locations from one platform. You can manage customer feedback and social reviews posted to your website.
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    Zonmaster Reviews

    Zonmaster

    Zonmaster

    $6.99 per month
    Zonmaster is a tool that Amazon sellers use to monitor, manage, and automate email, product reviews, orders, and feedback. You can create professional email templates using buttons, gifs, and emojis. You can A/B-test subject lines and analyze open rate. Based on triggers such as shipping, delivery, refunds, and feedback, send or exclude emails. Instant notification when reviews have been posted. You can monitor all product reviews and listings to be notified of reviews, hijacks and loss of boxes.
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    3Dsellers Reviews
    From beginner to enterprise, 3Dsellers' eBay selling tools are a time-saving, sales-boosting utility. 3Dsellers eBay selling manager provides all the eBay software you need to manage, market, and automate your eBay business. The platform even includes a multichannel helpdesk and orders Manager for Shopify, Etsy, Amazon, and other marketplaces.
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    Swell  Reviews
    Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.
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    nps.today Reviews

    nps.today

    nps.today

    €137 per year
    Customer feedback can be measured, understood, and acted upon. Software to automate customer experience and loyalty surveys. Analyze customer feedback. You can take action on your IT systems. Customer feedback should be a part of your everyday life. Automate your surveys to get a complete overview of customer experiences and take action where it adds value. It's easy to measure, understand, and respond to customer feedback. nps.today replaces complex questionnaires with a few, specific questions that are relevant to the recipient. Automated triggers can be used throughout the customer journey using data-driven surveys. Integrate your customer satisfaction surveys and loyalty surveys across all channels. Dashboards allow you to analyse where to make improvements and to improve customer experiences. You can use AI or categorization to identify improvement opportunities. For greater insights, combine other data sources.
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    Touchpoint CX Reviews
    Employees can be empowered to improve customer experience. Use an experience management platform to amplify your Voice of Customer initiatives. It converts customer feedback into real time insights and actions across the entire organization. Improve outcomes and drive action. Motivate and empower frontline staff with personalized dashboards and KPIs to encourage them to take action. Close the loop with case management to recover customers at-risk. Get immediate action through real-time alerts. Comprehensive feedback collection. Automate feedback collection across channels and touchpoints. Unify operational and customer data into one enterprise view. Personalised event-triggered surveys allow you to engage customers right now. Focus your feedback on the most important moments of complaints management. In-depth insights and analysis. Flexible reporting dashboards provide relevant insights for each employee and business area.
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    Intouch Insight Reviews
    Intouch Insight's powerful Customer Experience Management (CEM) software allows brands to drive business improvement through better experiences. Intouch makes it easy for customers to provide feedback via any source: surveys, email, SMS, online reviews, call center, or social media. There are hundreds of integrations that seamlessly combine feedback and data from any source such as CRM, POS sensors, mystery shopping, IoT sensors, and many more to give a complete view on customer experience and business performance. The platform offers unlimited role-based dashboards as well as an AI-powered reporting engine that can provide predictive analytics and robust reporting. The platform offers automated case management tools that allow customers to respond to feedback and close the loop with them. Businesses can use the platform's patent-pending technology to create Action Campaigns™ that drive action at the frontlines, make proactive improvements in CX, measure the impact of actions on business metrics, and take advantage of the platform's patent-pending technology.
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    Doorbell.io Reviews

    Doorbell.io

    Doorbell.io

    $29 per month
    Collect customer feedback Improve your product. Your customer feedback can be collected, managed and analyzed. In less than 2 minutes, you can add Doorbell to any website or mobile app. You can customize every aspect of the feedback form to suit your needs. Our team is small, so we can quickly fix any issues. Customers help us shape our roadmap. Doorbell integrates seamlessly with over 30 other services. You can receive customer feedback notifications via email, or the team chat app. You can collaborate with your team to analyze and manage the feedback you receive.
  • 47
    Experience.com Reviews
    Experience.com, an enterprise experience management platform that is fully automated, can be used to manage social media. *Receive feedback at every moment of the customer journey. *Build the best CX and EX programs to drive behavior, analyze feedback data and win. *Deploy workflows or APIs to place experience data where it belongs in order to drive business results. Our Products Core platform - The Experience Management Platform +Campaigns (Surveys). +Reviews Management +Listings Management +Workforce Engage +Professional Profiles +Social Media Monitor Experience.com offers more information about our product offerings. *Pricing will be adjusted based on the company size and number of users. For more information, please contact our support and sales teams.
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    Insocial Reviews

    Insocial

    Insocial

    $250 per month
    Insocial allows you collect customer feedback at any time during the customer journey. This will allow you to gain actionable insights that can help improve your customer experience. Customer Experience (CX - This is the sum of all interactions between an organization and a potential customer. It is based on the customer's experience throughout each interaction compared to the expectations of that potential customer. If this is not the case, loyal customers will not be created and your company won't win over your competitors. At every stage of the customer journey, gather valuable customer feedback. Transform the customer's experiences into real-time information. Then, bring the feedback back your employees. Your online reputation can be instantly improved by using the experiences of your customers via your website, social media channels, and Google's search results (SEO & SEA).
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    Rize Reviews

    Rize

    Rize Reviews

    $199/month
    2 Ratings
    Rize is a service that does everything for you to get positive reviews and attract more customers. Rize provides custom review response writing services to help businesses save time and effort. This tool allows you to quickly solicit feedback from customers via email, text message or in-store kiosk. You can even print "review us" cards! The tool integrates seamlessly with Every review site and focuses on sites that are most important to your business and your industry. Online reviews are critical for your business' online reputation, regardless of whether you receive positive or adverse brand feedback. Rize Review's review service allows you to show search engines and your target audience that you are committed to customer satisfaction. It is done by real humans with years of experience in online reputation management. Customers will trust you if it is easy. Are you ready to be a leader in your industry? Register now for a risk-free trial to manage your online reputation.
  • 50
    hexa Reviews
    hexa is a platform that collects feedback from customers about their experience with your business. Automated surveys will ask the right questions that reflect your business' needs. You can access your customer feedback via dashboards, reports, and trend graphs. In plain English, you can understand what's working and what's changing. Receive real-time notifications to improve customer satisfaction and manage unhappy customers. If a client is unhappy, you can get real-time notifications on mobile devices. You can turn a bad experience into something positive by taking action.