unitQ Description

Keep your fingers on the pulse of product quality. unitQ Monitor analyzes customer channels in over 100 languages, including Zendesk tickets and App Store reviews, to identify potential issues with your product in real-time. UnitQ Monitor allows you to listen to what your customers have to say about your product. Cross-channel monitoring unitQ Monitor scans, analyzes, and displays what customers say across various channels including the App Store and Zendesk, Reddit and Twitter. Global feedback and insights. Helpful insights don't just apply to one region. That is why we translate feedback in over 100 languages into English, and monitor on a global scale. Identify and address Quality Issues. Machine learning is used to analyze translated feedback and remove noise and false positives, revealing Quality Issues that otherwise would remain hidden. Q Monitor provides a dashboard that shows trending Quality Issues.

Pricing

Free Trial:
Yes

Integrations

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Company Details

Company:
unitQ
Year Founded:
2018
Headquarters:
United States
Website:
www.unitq.com

Media

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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Online

unitQ Features and Options

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Customer Experience Software

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Reputation Management Software

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Bug Tracking Software

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

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